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Hostme Review

Hostme
Our score: 6.7 User satisfaction: 96%

What is Hostme?

Hostme is a fresh take on the restaurant management app that focuses on reducing waiting time for diners through smart table management. By efficiently handling the influx of customers through the app’s intuitive solutions, restaurants are able to maximize their venue’s seating capacity. This way, owners and managers can avoid big losses from reservation cancellations and customer walkouts.

This modern approach to restaurant management efficiently operates other aspects of operations as well. Aside from traditional booking options, guests can reserve tables online via the Hostme app on the restaurant’s social media profiles or on their website.

And apart from seating guests, restaurants can also tailor their services to the diner’s needs, thereby helping them foster customer loyalty.

Overview of Hostme Benefits

Modern Solution

Hostme app is a robust front-of-house restaurant management solution that capably organizes the establishment’s tables, reservations, and wait lists. It addresses the problem of lines and reservation and table conflicts to circumvent the loss of diners (and income).

Avant-Garde Reservations System

Restaurants can attract more customers with Hostme’s reservation widget by letting them make bookings through the convenience of the restaurant website or their social media profiles. Furthermore, establishments can also avoid double-booking conflicts and protect themselves from no-shows with the app.

Easy Communication

With Hostme, restaurants can SMS notification to guests to confirm their reservation and remind them of it. In addition, customers can tell restaurants to hold their table for them, in case they are running late. And if a place is not yet free by the time they get there, hosts can let them know they are ready to be seated. This way, restaurants can build a closer relationships with their diners and further personalize their experience.

Better Table Management

Hostme’s table management function lets restaurants build their floor plan right into the app. This ensures better guest accommodation and maximizes the restaurant’s seating capabilities.

More Efficient Wait List

Popular restaurants need not worry about convoluted waiting areas and unhappy guests anymore. Through Hostme’s wait list management tool, the restaurant host can see which tables have become free and seat parties faster. On top of that, this function also allows people to queue while on their way to the restaurant.

Customizable Loyalty Program

Restaurants can set up and manage their rewards system through Hostme’s panel. The function is highly configurable, therefore establishments can create a loyalty program that works best for them and for their type of clientele. Furthermore, they can input customer information into the system, so that they can tailor to their clients’ needs the next time they visit.

Overview of Hostme Features

  • Easy-to-use interface
  • Floor mapping support
  • No-show protection
  • Streamlined reservation list
  • Reservation widget
  • Custom reservation reminders
  •  Vacant table notification
  • Special requests receipt
  • Customizable loyalty program
  • Customer information collation
  • Efficient wait list management
  • One-click table assignment
  • Table status notices

Hostme Position In Our Categories

Bearing in mind companies have their own business wants, it is only reasonable that they abstain from paying for a one-size-fits-all, ”best” software product. Nevertheless, it would be hard to pinpoint such application even among popular software products. The reasonable thing to undertake can be to spell out the several essential aspects which call for a scrutiny such as key features, plans, skill capability of the employees, organizational size, etc. After which, you must perform your product research thoroughly. Go over some of these Hostme evaluations and scrutinize the other software systems in your shortlist more closely. Such detailed product investigation can make sure you circumvent ill-fitting applications and buy the system which delivers all the benefits you require business requires.

Position of Hostme in our main categories:

TOP 100

Hostme is one of the top 100 Restaurant Management Software products

If you are considering Hostme it might also be sensible to analyze other subcategories of Restaurant Management Software gathered in our database of B2B software reviews.

It's essential to keep in mind that almost no app in the Restaurant Management Software category is going to be a perfect solution that can match all the requirements of various company types, sizes and industries. It may be a good idea to read a few Hostme Restaurant Management Software reviews first as some software may perform well only in a very narrow group of applications or be prepared with a very specific industry in mind. Others may operate with an intention of being easy and intuitive and as a result lack complex functions welcomed by more experienced users. There are also software that focus on a broad group of users and provide a powerful feature base, but that usually comes at a more expensive price of such a service. Ensure you're aware of your requirements so that you choose a solution that offers all the functionalities you search for.

How Much Does Hostme Cost?

Hostme Pricing Plans:

Free Trial

Free

Free

Piccolo

$10/month

Mezzo

$50/month

Hostme offers three SMB and enterprise pricing plans for users to choose from. Give the details a look, and choose the best plan for your company:

Free

  • 50 parties accommodated per month
  • Customer service support
  • Reservations management
  • Wait list handling
  • Loyalty program offers
  • Online reservations
  • Guest book
  • Guest Mobile App
  • Reports and analytics
  • API and Integration

Piccolo – $10/month

  • 200 parties accommodated per month
  • Premium customer service support
  • Reservations management
  • Wait list handling
  • Loyalty program offers
  • Online reservations
  • Guest book
  • Guest Mobile App
  • Reports and analytics
  • API and Integration

Mezzo – $50/month

  • Unlimited parties accommodated per month
  • Premium customer service support
  • Reservations management
  • Wait list handling
  • Loyalty program offers
  • Online reservations
  • Guest book
  • Guest Mobile App
  • Reports and analytics
  • API and Integration

User Satisfaction

Positive Social Media Mentions 24
Negative Social Media Mentions 1

We realize that when you make a decision to buy Restaurant Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Hostme reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Hostme. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • Open API

Language Support

  • English

Pricing Model

  • Free
  • Monthly payment
  • Annual Subscription

Customer Types

  • Small Business
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are Hostme pricing details?

Hostme Pricing Plans:

Free Trial

Free

Free

Piccolo

$10/month

Mezzo

$50/month

Hostme offers three SMB and enterprise pricing plans for users to choose from. Give the details a look, and choose the best plan for your company:

Free

  • 50 parties accommodated per month
  • Customer service support
  • Reservations management
  • Wait list handling
  • Loyalty program offers
  • Online reservations
  • Guest book
  • Guest Mobile App
  • Reports and analytics
  • API and Integration

Piccolo – $10/month

  • 200 parties accommodated per month
  • Premium customer service support
  • Reservations management
  • Wait list handling
  • Loyalty program offers
  • Online reservations
  • Guest book
  • Guest Mobile App
  • Reports and analytics
  • API and Integration

Mezzo – $50/month

  • Unlimited parties accommodated per month
  • Premium customer service support
  • Reservations management
  • Wait list handling
  • Loyalty program offers
  • Online reservations
  • Guest book
  • Guest Mobile App
  • Reports and analytics
  • API and Integration

What integrations are available for Hostme?

Hostme is an open API system, which means you can connect it to virtually any third-party system or application. Contact the vendor for more details.

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Reviewed By Nestor Gilbert
Page last modified
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