Eat Review
What is Eat?
Eat is a restaurant reservation and table management system that helps restaurant owners and managers stay on top of their reservations, manage their booking and tables, accept online reservations, and more. For restaurant patrons and diners, Eat is a mobile app that functions as a restaurant guide and reservation tool, help them find the best restaurants, go over menus and photos, and make reservations easily.
As a restaurant management app, Eat is an iPad-enabled platform that streamlines operations and grows business revenues. Powerful features such as automated table management, online reservations, and restaurant analytics are all designed to help users maximize their capacity, seat more diners, and make smart decisions regarding their floor planning, table reservations, stock, and staffing.
Show MoreOverview of Eat Benefits
Eat gives you full control over your table plans, make the necessary changes to your floor and automatically seat available tables via an optimized table placement system created to improve your fill rate. It also gives you a host embeddable widgets that can be integrated anywhere online (Facebook page, websites, blogs, etc.), enabling diners to make quick reservations effortlessly.
With Eat, you are also treated to powerful analytics designed to help you gather all relevant information about your restaurant’s performance, inventory, customer feedback, and more. Analytics help you derive insights that are critical to making intelligent decisions about your business, stock, inventory, staffing, scheduling, table management, seating, and more.
The application also allows you to create profiles of your guests, helping you identify regular diners, know their dining history (allergies, orders, favorite table, etc.). Equipped with such information, you are able to provide your regulars with a personalized dining experience every time they come.
Eat gives you unlimited access to diner data, allowing you to create and implement effective and relevant restaurant marketing strategies to attract and retain more diners. You can also set Eat to send out automatic email and SMS confirmation messages, helping reduce instances of no-shows and enhance revenues.
Show MoreOverview of Eat Features
- Calendar
- Floor Plan
- Bookings and Reservations
- Waitlist
- Widgets
- Notifications
- Manager App
- Data Download
- Shift Management
- Status
- Drag and Drop
- Search
- Notes
What Problems Will Eat Solve?
1. Accepting Online Reservations
John just opened his new Italian restaurant and wants to incorporate online reservations into his business. He begins by embedding a booking form on his website but immediately sees that customers are not using it. It is clear that the booking process takes a lot of time and customers give up halfway through and resort to phoning for reservations instead. John really wants his customers to go the online route because answering phone calls require manpower and he needs all his people working on busy nights instead of taking calls.
With Eat, John’s table management system integrated with online reservations but also gives him a user-friendly booking widget that can be added to his online channels, whether it’s his website, Facebook page, or even on Instagram and Twitter. John can now start to receive online bookings with ease, without having to worry about missing out on missed calls during peak hours.
2. CRM for Guests
It’s a busy dinner shift and Richard’s restaurant staff are clamoring to seat guests as they come in. A guest walks in asking for his reservation under the name “Mike”. Richard takes out his Eat-enabled iPad and searches the reservation list and finds Mike. He also discovers that Mike is a regular at the restaurant, everything from his birthday to allergies and preferences are shown on his profile. Richard proceeds to see if they can seat Mike by the window, his favorite spot, and then guides him to his table. With Eat, restaurant staff are giving the ability to tap into a network of information about their customers that they otherwise wouldn’t have.
3. Handles walk-ins
The lunch shift has just started and as expected, guests who don’t have reservations start to arrive. While Sara, the restaurant manager, has tables available, she is unsure whether or not the kitchen staff can handle an additional table. She takes a look at her Eat-enabled iPad and switches over to grid view. An hour by hour breakdown of tables, integrated with online bookings, is then displayed. She notices that she has currently seated 45 guests with another 20 coming in the next hour and she knows her staff can handle this table of 5 without putting too much stress on them. Eat makes it easier to get a 360 view of your restaurant to better allow you make decisions on the fly.
Feature: Grid View
Eat Position In Our Categories
Because companies have distinct business demands, it is only sensible they steer clear of settling on an all-encompassing, “perfect” solution. At any rate, it would be hard to try to chance on such a software product even among well-known software solutions. The practicable step to undertake can be to list the several major aspects that require consideration such as critical features, plans, technical skill competence of staff, company size, etc. Then, you should follow through your research through and through. Browse over some Eat reviews and look into each of the software programs in your shortlist more closely. Such all-encompassing product investigation ensure you avoid mismatched apps and buy the system that offers all the aspects your business requires to be successful.
Position of Eat in our main categories:
TOP
100
Eat is one of the top 100 Restaurant Management Software products
If you are interested in Eat it may also be beneficial to investigate other subcategories of Restaurant Management Software collected in our base of SaaS software reviews.
It is crucial to note that hardly any service in the Restaurant Management Software category is an ideal solution that can meet all the needs of different company types, sizes and industries. It may be a good idea to read a few Eat Restaurant Management Software reviews first as certain software might perform well only in a very small group of applications or be created with a very specific type of industry in mind. Others might function with an intention of being easy and intuitive and consequently lack complicated functionalities needed by more experienced users. You can also find solutions that focus on a large group of customers and give you a rich feature toolbox, however that usually comes at a more significant cost of such a service. Ensure you're aware of your requirements so that you purchase a software that has all the elements you search for.
How Much Does Eat Cost?
Eat Pricing Plans:
Free Trial
Stay Flexible
$139/month
Best Value
$99/month
What are Eat pricing details?
Eat Pricing Plans:
Free Trial
Stay Flexible
$139/month
Best Value
$99/month
Eat offers two SMB and enterprise pricing plans for users to choose from. Give the details a look, and choose the best plan for your business:
Stay Flexible – $139/month
- Unlimited Licenses & Unlimited Devices
- Automated SMS & Email
- Editable Floorplan
- Table Management & Waitlist
- Online reservations
- Rich Guest Profiles
- Manager/Owner App
- Analytics
- No setup fees
- Free online 24-hour support
Best Value – $99/month (Annual Billing)
- All features
User Satisfaction
Positive Social Media Mentions
361
Negative Social Media Mentions
19
We realize that when you choose to get a Restaurant Management Software it’s crucial not only to see how experts rank it in their reviews, but also to check whether the real people and enterprises that use these solutions are indeed happy with the product. Because of that need we’ve designer our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Eat reviews across a broad range of social media sites. The data is then featured in a simple to understand way indicating how many customers had positive and negative experience with Eat. With that information at hand you should be equipped to make an informed purchasing choice that you won’t regret.
Video
Technical details
Devices Supported
- iPhone/iPad
- Web-based
Deployment
- Cloud Hosted
Language Support
- English
Pricing Model
- Monthly payment
- Annual Subscription
Customer Types
- Small Business
- Large Enterprises
- Medium Business
- Freelancers
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for Eat?
Eat integrates with the following business systems and applications:
- TripAdvisor
- Time Out
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