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Aloha POS Review

Aloha POS
Our score: 7.9 User satisfaction: 67%

What is Aloha POS?

Aloha POS is a leading restaurant point-of-sale system that is designed to help users in all their operational requirements. It is a total solution that is bound to boost customer experience, improve service and management and ultimately grow your business using technology and equipment that are specifically designed for restaurants. This feature-rich point of sale solution was developed specifically for all types of dining establishments including casual dining, quick service, fast casual and fine dining.

What Aloha POS does is enter orders and payments, enhance overall operations and accelerate the preparation of food and delivery without compromising the quality of the service. Aloha POS provides restaurant operators with the tools and features that encourage pace of service and generate more sales.

Overview of Aloha POS Benefits

Aloha POS by NCR is branded as one of the most most innovative, cutting-edge POS software and hardware available for dining establishments. Aloha POS is a totally unified solution that integrates many aspects of restaurant management and covers various needs and processes, including fast and convenient ordering, mobile tableside ordering, as well as employee monitoring.

Aloha POS is a very versatile software that can be tailored to suit changing business needs. As your restaurant grows, Aloha POS can be customized to adapt to your requirements, whether you need more fixed terminals or mobile handheld devices to address orders and more. Simplicity is also another highlight for Aloha POS, which is why it is one of the most used POS platforms by bartenders, servers and cashiers.

Aloha POS is also designed to operate as an on-premise solution or as a cloud-hosted service. It also has theft detection feature that helps managers and owners spot and address employee theft and fraud in real time.

Overview of Aloha POS Features

  • Automated Ordering
  • Inventory Management
  • Inventory Tracking
  • Inventory Reports
  • Purchase Orders
  • Streamline food preparation
  • Delivery management
  • Fixed POS terminals
  • Built for handheld devices and mobile phones
  • On-premise POS software with data services in the cloud
  • Continued functionality without internet
  • Multiple layers of redundancy
  • Consumer engagement
  • Employee theft detection
  • Total sales reports
  • Server sales reports
  • Product mix reports
  • Labour costs reports
  • Item sales reports
  • Category sales reports
  • Service speed reports

Aloha POS Position In Our Categories

Bearing in mind businesses have particular business needs, it is only reasonable they steer clear of paying for an all-encompassing, “perfect” software. Be that as it may, it would be almost impossible to try to chance on such a software product even among popular software products. The correct thing to do can be to set down the several essential factors that demand analysis like critical features, packages, skill capability of staff members, company size, etc. The second step is, you should conduct your product research through and through. Browse over some Aloha POS evaluations and check out the other software options in your list more closely. Such detailed research guarantee you steer clear of ill-fitting apps and choose the system that includes all the benefits you require company requires to realize efficiency.

Position of Aloha POS in our main categories:

TOP 100

Aloha POS is one of the top 100 Restaurant Management Software products

TOP 500

Aloha POS is one of the 500 Sales Software products

Aloha POS is also listed in the following subcategories:

There are popular and widely used applications in each software category. But are they essentially the best fit for your organization’s specific wants? A popular software product may have thousands of users, but does it present what you require? For this reason, do not blindly shell out for popular systems. Read at least a few Aloha POS Restaurant Management Software reviews and think about the elements that you wish to have in the software such as the cost, main functionality, available integrations etc. Then, choose a few solutions that fit your requirements. Check out the free trials of these platforms, read online comments, get explanations from the maker, and do your investigation meticulously. This in-depth research is sure to help you choose the best software platform for your firm’s special wants.

How Much Does Aloha POS Cost?

Aloha POS Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Pricing for this product is available on a quote basis only. Contact NCR Aloha directly to request a quote and get more pricing information.

User Satisfaction

Positive Social Media Mentions 86
Negative Social Media Mentions 42

We realize that when you make a decision to buy Restaurant Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Aloha POS reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Aloha POS. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • On Premise

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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Aloha POS Comparisons

Aloha POS user reviews

Aloha wins it all

Read full review >
Barry
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 21.03.2020 Company Size: 1-10 Employees Industry: Restaurants

I’m on the right path

Read full review >
Haven
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 19.03.2020 Company Size: More than 100 Employees Industry: Food and Beverages

Been benefitting Aloha for more than 2 decades

Read full review >
Nico
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 14.03.2020 Company Size: Industry: Restaurants

Totally best!

Read full review >
Izabella
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 12.03.2020 Company Size: More than 100 Employees Industry: Restaurants

Hello to better profit

Read full review >
Ernest
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 10.03.2020 Company Size: Industry: Food and Beverages

What are Aloha POS pricing details?

Aloha POS Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Pricing for this product is available on a quote basis only. Contact NCR Aloha directly to request a quote and get more pricing information.

What integrations are available for Aloha POS?

NCR Aloha POS integrates with the following business systems and applications:

  • OpenTable
  • Omnivore.io
  • WebRezPro
  • Nowait
  • Paytronix
  • JCR
  • Webgcstore
  • Beanstalk Data
  • Woocommerce
  • PeopleMatter

Aloha POS average rating:

Average score
4.3/5 (14 user reviews)
4/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Write your own review of this product

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The most favorable review

Holden

PROS: It's user friendly that even non-technical staff won't be having a hard time using it for front end and management. It's simply clever.

CONS: For me, Aloha is perfect and without flaws. It is far more superior than its competitors.

Reviewed 3 months ago

Read full review >

The least favorable review

Camila

PROS: Aloha has an organized system and is easy to use. It is consistent everywhere. If I ever transfer to a new restaurant, I won't feel intimidated as many dining establishments uses this program that I know too well.

CONS: I think that it crashes more frequent than normal. It went down many times. I don't know if it's on the establishment's end.

Reviewed 4 months ago

Read full review >

More reviews from 14 actual users:

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Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

Aloha wins it all

Read full review >
Barry
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 21.03.2020 Company Size: 1-10 Employees Industry: Restaurants

PROS: Aloha is by far the greatest efficient POS program used in restaurants. It sometimes encounter errors but it's not like the others that it crashes almost every week.

CONS: All programs have its downside but I don't have anything to dislike this program right now.

What do you think about this review? Great Poor

I’m on the right path

Read full review >
Haven
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 19.03.2020 Company Size: More than 100 Employees Industry: Food and Beverages

PROS: By introducing online applications such as Pulse to track actual-time data and Configuration Center to handle various locations and internet sales, NCR has turned Aloha into an advanced POS platform.

CONS: Without the foresighted outlook of the NCR tech experts, users have learned their lessons. The team, before redesigning the softwares, should pay more attention to its user requirements and should also offer discounted trial run for software that haven't set for launch yet. The commitment time isn't really apparent once you register. Most software need to have a substantial setup but there's minimal to zero installation assistance from NCR.

What do you think about this review? Great Poor

Been benefitting Aloha for more than 2 decades

Read full review >
Nico
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 14.03.2020 Company Size: Industry: Restaurants

PROS: The efficiency of the service hasn't declined over the time. It has raised the rate of our operation and it is very easy to use for our staff and managers. The orders are also forwarded precisely to the kitchen. It has excellent customer service from BEC Denver from the time it was built.

CONS: Before, we could just change the touch interface or the chipset. Now, the machines have become exlusive. Lately, we have to spend few grands on updates and device maintenance to be able to operate on new versions of the program to keep us PCI qualified on credit card transactions Also, creating new staff and new products is difficult because we need to close down the front-end to update. Switching to BOH was also a downgrade and is incovenient to use.

What do you think about this review? Great Poor

Totally best!

Read full review >
Izabella
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 12.03.2020 Company Size: More than 100 Employees Industry: Restaurants

PROS: Aloha is very organized and there aren't much unnecessary actions needed to take to order. It's the easiest POS program I have ever used!

CONS: What I don't like is that the ticket can't be submitted if I won't add water to every meal. Also, I would love it if I can modify the color scheme, too, in the future update.

What do you think about this review? Great Poor

Hello to better profit

Read full review >
Ernest
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 10.03.2020 Company Size: Industry: Food and Beverages

PROS: Fast and seamless process. The customer service is only a call away. Also, the panel was easily readable and the program was simple to understand. The intuitive interface greatly helped.

CONS: I hope they have a return call option in the future updates and will be much cheaper.

What do you think about this review? Great Poor

Aloha POS for dining establishments

Read full review >
Braeden
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 01.03.2020 Company Size: 11-50 Employees Industry: N/A

PROS: I love that I can create mods to increase my sales for upgrade and other products. Aloha is very easy to use for employees but I can also depend on the vendor's technical support when I can't do it by myself.

CONS: The support line requests are very costly so you must only ask for help if it's really needed. It was also upsetting when the technical support representative can't provide solutions to the problems, so I have to pay additional fees when they work it out. It took me awhile to sort out all the bugs and to know how to do all of the necessary technical adjustments. I'm not that very techie person but I typically puzzle it out. It also took some time to restart after transferring our whole registry from a site that is already active for 20 years. It was disappointing.

What do you think about this review? Great Poor

The best POS system for restaurants

Read full review >
Holden
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 23.02.2020 Company Size: Industry: Food & Beverages

PROS: It's user friendly that even non-technical staff won't be having a hard time using it for front end and management. It's simply clever.

CONS: For me, Aloha is perfect and without flaws. It is far more superior than its competitors.

What do you think about this review? Great Poor

Organized work order method

Read full review >
Shana
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 20.02.2020 Company Size: 11-50 Employees Industry: Staffing and Recruiting

PROS: I can easily locate various meal products and it was very user-friendly.

CONS: Ours might have been laggy. It stops to function oftentimes.

What do you think about this review? Great Poor

Awesome point-of sale system for dining establishments!

Read full review >
Maxie
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 14.02.2020 Company Size: More than 100 Employees Industry: N/A

PROS: It's very user-friendly and the choices are specified by section that follows the operational process. It can also be spread in order to see more choices and it walks you through the necessary modifications when a product beeps in.

CONS: It annoys me that I need to click the button for water every time a person takes it. I don't think that each dish should have to have a beverage with.

What do you think about this review? Great Poor

Can be learned quickly

Read full review >
Camila
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 23.01.2020 Company Size: 51-100 Employees Industry: Restaurants

PROS: Aloha has an organized system and is easy to use. It is consistent everywhere. If I ever transfer to a new restaurant, I won't feel intimidated as many dining establishments uses this program that I know too well.

CONS: I think that it crashes more frequent than normal. It went down many times. I don't know if it's on the establishment's end.

What do you think about this review? Great Poor

Has detailed functions and user-friendly

Read full review >
Constance
5/5

Overall impression

4/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 21.01.2020 Company Size: More than 100 Employees Industry: Restaurants

PROS: I love that I can easily configure and merge the tabs. I like that it can also easily print checks for patrons. It is definitely the most effective system I have used so far in restaurant business.

CONS: I can't change the name after I start a tab. It's very annoying because not all establishments lets you modify a tab.

What do you think about this review? Great Poor

More than just a software, NCR Aloha

Read full review >
Penelope
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 20.01.2020 Company Size: More than 100 Employees Industry: Food and Beverages

PROS: I definitely love how easy it is to do the adminstrative work and order fulfillment for all of our clients.

CONS: I don't like that the creativity is restricted when modifying screen flows and introducing special programs. It becomes an obstacle when teaching our staff how to use it correctly and efficiently.

What do you think about this review? Great Poor

This is my most preferred POS among those I have used over the time in food and beverages industry

Read full review >
Oleta
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 18.01.2020 Company Size: More than 100 Employees Industry: Hospitality

PROS: It has crashed very seldom. It was user-friendly and easy to configure for our tech team and even for our servers and managers.

CONS: I am at the computer mostly and as its user, I have nothing to comment bad about it.

What do you think about this review? Great Poor

So easy to use

Read full review >
Damaris
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 10.01.2020 Company Size: More than 100 Employees Industry: Staffing and Recruiting

PROS: This couldn't get any better. The best program that I have ever used. It's so easy like plug and play. Obviously intended for devices with touch display.

CONS: Personally, there is nothing that I didn't like about this program.

What do you think about this review? Great Poor
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Reviewed By Louie Andre
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