GuestCentrix Review

Our score: 8.0 User satisfaction: 97%

What is GuestCentrix?

GuestCentrix is a powerful, cloud-based hospitality property management software designed by CMS Hospitality for resorts, hotels, Mining villages, serviced apartments, motels, and hostels of all sizes. It’s a flexible solution that provides a complete package to help hoteliers manage reservations, rates, and channels based on their business strategies. This is an enterprise-level application engineered to international standards to enable multi-property accommodation providers to streamline operations to maximize their revenue and occupancy.

The platform offers comprehensive modular applications with options for onsite and cloud deployments designed to suit the unique needs of different industry stakeholders. GuestCentrix simplifies online bookings, permits users to create robust business intelligence database, and enables them to manage rates to increase profitability.

Overview of GuestCentrix Benefits

Powerful reservations

GuestCentrix features a robust yet easy to use Central Reservation System (CRS). This reservation module allows multi-property operators to consolidate their operations into a single platform providing centralized management, control, and data storage proficiencies. It allows users to create reservations which display full guest history, details on any special request, and billing instructions. In addition, the module provides precise daily reservation details to help users schedule rate changes and room moves without the need for crafting a second reservation.

Ease of use

GuestCentrix features a consistent and professionally designed user interface. The user-friendly interface enables users to quickly establish efficient and convenient ways to utilize the keyboard or mouse to retrieve critical data. Built on the reliable Microsoft SQL platform, the solution offers stability, speed, and reliability franked by excellent data mining capabilities. Better still, GuestCentrix features a cloud-based yield and web interface manager built to control online booking engines. This utility simplifies the configuration of rates for sales of dorms, rooms, or beds via online channels.

Enhanced yield management

GuestCentrix offers rule-based yield management which is easy to implement. This enhancement permits industry players to assign rate codes to yield controls based on the occupancy levels. The levels are color-coded hence it’s easy to pinpoint the enforced yield settings from the availability calendar displays.

Overview of GuestCentrix Features

  • Reservations management
  • Property management
  • Front desk
  • Accounts receivable
  • Housekeeping
  • Yield management
  • Groups
  • Online bookings
  • Maintenance management
  • Revenue management
  • Full accounts receivable module
  • Advanced housekeeping module

Awards & Quality Certificates

An award given to products that have recently entered the market but are already becoming very popular
This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.

GuestCentrix Position In Our Categories

Bearing in mind companies have particular business wants, it is reasonable they steer clear of paying for a one-size-fits-all, ideal system. Nonetheless, it would be difficult to try to pinpoint such an app even among branded software solutions. The practical step to undertake is to tabulate the various chief functions which entail research such as critical features, plans, technical skill competence of staff members, business size, etc. Next, you should conduct your research through and through. Have a look at some of these GuestCentrix analyses and explore the other software programs in your list more closely. Such detailed product investigation makes sure you steer clear of unsuitable apps and buy the one that delivers all the benefits your company requires.

Position of GuestCentrix in our main categories:

TOP 50

GuestCentrix is one of the top 50 Hotel Management Software products

If you are considering GuestCentrix it may also be a good idea to analyze other subcategories of Hotel Management Software listed in our base of SaaS software reviews.

Companies have unique needs and requirements and no software application can be ideal in such a situation. It is futile to try to find a perfect off-the-shelf software system that meets all your business needs. The smart thing to do would be to adapt the system for your specific wants, employee skill levels, finances, and other elements. For these reasons, do not rush and invest in well-publicized trendy solutions. Though these may be widely used, they may not be the perfect fit for your particular wants. Do your research, look into each short-listed platform in detail, read a few GuestCentrix Hotel Management Software reviews, speak to the seller for clarifications, and finally choose the app that offers what you require.

How Much Does GuestCentrix Cost?

GuestCentrix Pricing Plans:

Free Trial


Contact vendor


Contact vendor

GuestCentrix offers two enterprise pricing options that are both tailored to your needs regardless of your business size. The first option is called Capex for an upfront payment with an annual support fee. Meanwhile, the second option is Subscription for users who prefer SaaS-based payments or monthly payments.

Contact the vendor for a quote.

User Satisfaction

Positive Social Media Mentions 29
Negative Social Media Mentions 1

We realize that when you make a decision to buy Hotel Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and GuestCentrix reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with GuestCentrix. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Technical details

Devices Supported

  • Windows
  • Web-based


  • Cloud Hosted
  • On Premise

Language Support

  • English

Pricing Model

  • Monthly payment
  • One-time payment

Customer Types

  • Small Business
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are GuestCentrix pricing details?

GuestCentrix Pricing Plans:

Free Trial


Contact vendor


Contact vendor

GuestCentrix offers two enterprise pricing options that are both tailored to your needs regardless of your business size. The first option is called Capex for an upfront payment with an annual support fee. Meanwhile, the second option is Subscription for users who prefer SaaS-based payments or monthly payments.

Contact the vendor for a quote.

What integrations are available for GuestCentrix?

Guestcentrix integrates with the following applications:

  • QuickBooks
  • Xero

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Reviewed By Nestor Gilbert
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