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Image Relay Review

Image Relay
Our score: 8.2 User satisfaction: 98%

What is Image Relay?

IMAGE RELAY is an easy-to-use SaaS digital asset management system that allows organizations to upload, manage, organize, monitor and track their digital assets. The cloud-based system offers centralized and secure document management environment and is trusted by many popular global brands. The system has been designed from the ground up keeping ease of use and simplicity in mind.

It’s also easy to deploy across teams and allows them to get started right away. IR provides a secure environment to manage and track everything from asset usage to user management and audit activities. The scalable Digital Asset Management system offers a comprehensive set of tools and features that allows enterprises to manage their documents more efficiently and reduce operational costs.

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Overview of Image Relay Benefits

Image Relay provides all user types with a very robust and feature-rich digital asset management solution that simplifies the management of all your files, thanks to its centralized cloud-based hub where all your files are stored. Simplicity and ease of access are its main highlights. The software comes with an easy to navigate interface, allowing users to upload, organize, monitor, manage, and distribute with ease and speed.

With Image Relay, you have a digital asset management (DAM) system that significantly improve your efficiencies to your internal processes as well as your outside communications, time to market, and more. You have a system that helps you attain and implement the right digital asset governance, resulting in stronger brand consistency and awareness.

Image Relay is built from the ground up, based on the experience of people who knows what they look for in a digital asset management solution. On top of that, the software is constantly improved upon based performed discoveries with their users. The developers work overtime to ensure that the best practices are followed and efficient methodologies are upheld.

The system lets you create custom portals that have your corporate branding (themes, logos, etc.). This gives your portals that corporate vibe that your clients will surely appreciate. And if you need more branded portals, Image Relay helps you create more in just seconds.

Sharing content is essential in any working environment, especially in settings that require quick and constant collaboration. Image Relay speeds up the content sharing process by enabling you to share your materials and files without having to give other people your username and password. You can create and share content and then configure your share settings to ensure that you share the content you want to share and no more than that.

Videos are powerful agents for marketing and sales purposes. With Image Relay, you can convert video files to HTML5 for a quick glance. This allows you to preview your videos before you commit to downloading them. The same also goes for audio recordings.

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Overview of Image Relay Features

  • Embed Links
  • Share Folders
  • Upload Link
  • Collections
  • File Expiration
  • Full document preview
  • Advanced Search
  • Full Text Search
  • Upload Folders
  • Bulk Edit
  • Drag and Drop
  • Desktop Uploader
  • HTML5 Video Preview
  • Accepts all file formats
  • Nest files
  • SSL
  • Password Reset
  • Support Desk
  • Email Support
  • 99.98% Uptime
  • Integrations with 400+ apps
  • Workspace
  • Full-screen preview
  • Basic Reporting

Image Relay Position In Our Categories

Since businesses have distinctive business wants, it is only rational that they steer clear of adopting an all-encompassing, “perfect” software solution. Nonetheless, it would be difficult to come across such an app even among well-known software products. The correct step to do would be to jot down the various important factors which necessitate research like crucial features, budget, skill ability of the employees, company size, etc. Then, you must double down on the research exhaustively. Browse over these Image Relay evaluations and check out each of the software products in your shortlist more closely. Such all-encompassing product investigation guarantee you stay away from unsuitable software solutions and choose the one which offers all the tools your business requires to be successful.

Position of Image Relay in our main categories:

TOP 200

Image Relay is one of the top 200 Collaboration Software products

TOP 50

Image Relay is one of the 50 Digital Asset Management Software products

There are popular and widely used systems in each software category. But are they essentially the best fit for your enterprise’s specific needs? A market-leading software application may have thousands of customers, but does it offer what you need? For this reason, do not blindly invest in popular systems. Read at least a few Image Relay Digital Asset Management Software reviews and think about the aspects that you want in the software such as the price, main features, available integrations etc. Then, select a few apps that fit your requirements. Try out the free trials of these platforms, read online comments, get information from the vendor, and do your investigation systematically. This exhaustive homework is sure to assist you choose the most excellent software solution for your firm’s special needs.

How Much Does Image Relay Cost?

Image Relay Pricing Plans:

Free Trial

Standard

$399/month

Professional

$899/month

Enterprise

By quote

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What are Image Relay pricing details?

Image Relay Pricing Plans:

Free Trial

Standard

$399/month

Professional

$899/month

Enterprise

By quote

Image Relay offers three SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your business:

Standard – $399/month

  • Basic Permissions
  • Branded Portal
  • 100 GB Storage
  • 25 GB Bandwidth per month

Professional – $899/month

  • Advanced Keyword Tools
  • Auto Account Approval
  • API
  • Designated Support
  • 1 TB Storage
  • 250 GB Bandwidth per month

Enterprise – By quote

  • Unlimited Users
  • Single Sign On
  • Advanced Stratified Permissions
  • White Label
  • System Auditing
  • Designated DAM consultation
  • Content Delivery Network
  • Redline Services Agreement
  • 10 TB Storage
  • 500 GB Bandwidth per month

User Satisfaction

Positive Social Media Mentions 117
Negative Social Media Mentions 2

We realize that when you make a decision to buy a Digital Asset Management Software it’s important not only to find out how experts evaluate it in their reviews, but also to check if the real clients and businesses that use this software are genuinely content with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and Image Relay reviews across a vast array of social media sites. The data is then featured in a simple to digest format showing how many people had positive and negative experience with Image Relay. With that information at your disposal you should be ready to make an informed business decision that you won’t regret.

Technical details

Devices Supported

  • Windows
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Monthly payment
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Image Relay?

Image Relay integrates with the following business systems and applications:

  • Zapier
  • Conceptboard
  • Basecamp
  • Issuu
  • YouTube
  • Box
  • Instagram
  • Microsoft Azure
  • Active Directory
  • Centrify
  • Okta
  • OneLogin
  • Bitium
  • Percolate

Image Relay User Reviews

Image Relay average rating:

Average score
4.7/5 (14 user reviews)
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

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The most favorable review

Dell

PROS: Image Relay's layout is awesome! And I love that the whole app is really easy to navigate. It mainly organizes our image files into categories which makes it easier for us to search and download whenever we need it.

CONS: Sometimes the site is a bit slow -- loading the image and logging in is taking the time.

Reviewed 4 years ago

Read full review >

The least favorable review

Favian

PROS: Highly reliable app! I can easily find what I needed because of its advanced search function.

CONS: It always asks users to specify the reason why a certain file will be downloaded.

Reviewed 5 years ago

Read full review >

More reviews from 14 actual users:

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Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

Supplemental tool for marketing!

Read full review >
Dell
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 28.11.2021 Company Size: 11-50 Employees Industry: N/A

PROS: Image Relay's layout is awesome! And I love that the whole app is really easy to navigate. It mainly organizes our image files into categories which makes it easier for us to search and download whenever we need it.

CONS: Sometimes the site is a bit slow -- loading the image and logging in is taking the time.

What do you think about this review?

Great Poor

Centralizes, organizes all our assets

Read full review >
Scot
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 26.10.2021 Company Size: 11-50 Employees Industry: Public Relations and Communications

PROS: Image Relay is a great tool to store and organize images into an easily searchable database. It's really effective because looking for images to use is no longer a hassle. I also love how responsive and reliable the support team is!

CONS: The new uploading tool makes captioning a bit complicated than before.

What do you think about this review?

Great Poor
Show More User Reviews (14)

Collaborate better!

Read full review >
Patsy
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 14.09.2021 Company Size: More than 100 Employees Industry: Logistics and Supply Chain

PROS: This app is super easy to use and navigate. It really does its job by allowing users to upload various media files, organizing it through keywords, and sharing these files to permitted users.

CONS: I wish it would allow us to view an HTML file using the app. There are also a few instances where it takes time to load.

What do you think about this review?

Great Poor

Top asset management app!

Read full review >
Shane
5/5

Overall impression

4/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 27.07.2021 Company Size: 11-50 Employees Industry: N/A

PROS: Its user interface is really straightforward! The way it organizes our files improves our process. It also allows us to safely share assets even to those who are outside our organization.

CONS: This is a perfect program for me!

What do you think about this review?

Great Poor

Reliable media hosting tool!

Read full review >
Patrick
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 08.07.2021 Company Size: More than 100 Employees Industry: N/A

PROS: Image Relay is so far the best media hosting site that we've used. It has amazing services that make our asset management better because of how it organizes files. It displays the content faster. It also downloads and uploads files faster. It also allows us to control who gets to have access to the files.

CONS: I hope they would upgrade the site and make it perform a bit faster. It would also be good to view versions of media files.

What do you think about this review?

Great Poor

Best digital asset management tool!

Read full review >
Nyah
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 12.06.2021 Company Size: More than 100 Employees Industry: Human Resources

PROS: ImageRelay made it easier for me to send and share images and other media files via email. We need to compress it and sometimes the quality declines.

CONS: We had a few minor problems that were easily resolved by their customer support team anyway.

What do you think about this review?

Great Poor

Straightforward system!

Read full review >
Augustus
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 24.02.2021 Company Size: 11-50 Employees Industry: N/A

PROS: Top things about Image Relay: (1) user-friendly; (2) batch uploading feature; (3) permission controls; and (4) categorization of files into collections.

CONS: This app is so great. I have no complaints at all!

What do you think about this review?

Great Poor

Easy asset management

Read full review >
Favian
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 03.02.2021 Company Size: 11-50 Employees Industry: N/A

PROS: Highly reliable app! I can easily find what I needed because of its advanced search function.

CONS: It always asks users to specify the reason why a certain file will be downloaded.

What do you think about this review?

Great Poor

Cost-efficient!

Read full review >
Christelle
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 13.01.2021 Company Size: More than 100 Employees Industry: Higher Education

PROS: Image Relay is highly functional and rich in features! It's a valuable app for us!

CONS: Removing and editing tags of the files is not possible to do in batches.

What do you think about this review?

Great Poor

Nothing can beat Image Relay

Read full review >
Afton
5/5

Overall impression

4/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 08.01.2021 Company Size: More than 100 Employees Industry: N/A

PROS: Image Relay has been a reliable tool for our creative teams! They no longer have to contact different people to get assets for their projects because everything can be stored in Image Relay -- from logos to PowerPoint templates. We now have a centralized storage of these assets that are needed in marketing, branding, etc.

CONS: There are some little inconveniences experienced like not being able to log in. It was easily fixed. Apparently, it's just an error on my part.

What do you think about this review?

Great Poor

Great assets management tool

Read full review >
Cary
4/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 02.10.2019 Company Size: More than 100 Employees Industry: Leisure, Travel & Tourism

PROS: Image Relay is simply to use, affordable and it offers train staff members. I love its browsing tool on my phone or tablet, an ability to share link or download it on my device, the ability to post on social networks. There are other products similar to this one but they are very expensive and they lack lot of features. I’m able to roll the system out at three resorts.

CONS: I wish there is connection with Microsoft Active Directory.

What do you think about this review?

Great Poor

My clients and I are very satisfied with this product

Read full review >
Gwen
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 20.09.2019 Company Size: 11-50 Employees Industry: Graphic Design

PROS: With this software we can easily share downloaded links with clients and to access design files. I’m using this tool on a weekly basis with both my clients and coworkers. I can easily find images by including keywords. It saves me lot of time instead of searching through folders. There are no limitations when it comes to maximum size. It can be easily navigate with all folder structures.

CONS: It would be great if they could create mobile version, because I want to review my images on my phone when I can’t access my Pc. It would be great to share button on image rollover and to cut some extra steps. Also, it would be great if there are some options to customize folder thumbnail image without choosing from images.

What do you think about this review?

Great Poor

I’m very satisfied from this product

Read full review >
Lester
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 03.09.2019 Company Size: More than 100 Employees Industry: Consumer Goods

PROS: I love its search option, it is easy to use. Also, the new functionality looks fantastic and it promises more effectiveness. Sometimes the folder organization needs intuition within the organization, but thankfully we are able to simplify it into search field.

CONS: It would be great if there is an option to upload time stamp by including time along with date. We use this product for both dealer and internal use so whenever I try to search something the files are all mixed. I believe this is our own issue because we haven’t organized our internal folders. Also, when replacing files the multiple files are replaced over the course of the day. In addition, it would be great if there is recipient to receive a link from the stored files, otherwise I need to send two links.

What do you think about this review?

Great Poor

Image relay is great product and wonderful support team

Read full review >
Natalie
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 18.12.2017 Company Size: 1-10 Employees Industry: Media Production

PROS: I like that the team behind Image Relay quickly solve issues and concerns. I love the chat feature. They have improved the “select all” option because in the past when clicking the button it deselect a selection. The product is intuitive and you can start using it from the start. They continually work on the product’s improvements and to make the service better. I love the support emails, the stats about how consistent the service is.

CONS: I cannot really say that I have faced some major issues. It seems like everything works perfectly. Only the search engine misses some terms and it doesn’t bring up items I need until I add other terms. This is minor complaint but I believe they work on this one.

What do you think about this review?

Great Poor
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Published on: 26.10.2021 Company Size: 11-50 Employees Industry: Public Relations and Communications

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Patsy
4/5

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Top asset management app!

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Shane
5/5

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Reliable media hosting tool!

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Patrick
4/5

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Published on: 08.07.2021 Company Size: More than 100 Employees Industry: N/A
Louie Andre

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."

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