Infer Review

PROS: The Infer solution is instrumental in helping our sales and marketing team to identify the deals that really mattered. That is very important since we want to attract the right kind of leads hours prior to executing our campaign. We just love how Infer enable us to change and prioritize leads quickly and fairly easily.

CONS: There is no detailed explaination why a certain candidate is categorized as A or B.

PROS: We have a very noisy funnel and Infer just simplifies everything. Our product is quite popular and that means we have a large influx of leads. Our team has to spent a lot of time which inbound leads are worth prioritizing and Infer solves that part of the equation rather easily.

CONS: We don't have anything to complain about. Infer is easy to adopt and has grown with our enterprise. Customer support is top class, which makes any issue a non-issue.

PROS: Infer makes the onboarding and implementation process quick and painless. It was so fast and easy that we got it integrated to our Salesforce instance in less than a week. The Infer team was also with us in every step of the way. The data we get is reliable as well based on the tests we did against scoring.

CONS: I love Infer and there is nothing about it I dislike. We get good return on our investment. We are quite excited to see how we will fare once we reach out to new markets where we don't have any history of.

PROS: Infer generated reliable and very effective predictive models for us and we are able to implement them without any hitch. I also love how they really listened and integrated my feedbacl into a model that has now been proven to be very accurate when it comes to predictive anaytics. They have recently introduced new tools that I think will be beneficial to many Infer users.

CONS: I wish Infer can develop a behavior model that would run in real-time because by the time the system recognizes a high value lead, either the activity has passed or they are already off the website.

PROS: Compared to various old school lead scoring software, Infer's premise is significantly superior. What Infer does is identify high quality leads based on the information surrounding them and this method has a very high conversion rate in contrast to traditional lead scoring approaches.

CONS: We have experienced numerous delays because Infer tends to queries our SFDC DB every 5 minutes to identify new leads instead of the other way around.

PROS: Infer contributed to the signficant improvement our marketing and sales engine in terms of efficiency. Once we have our model, it was pleasantly surprising that the implementation wasn't much of a struggle. While it is true that there are other predictive models out there that provide good results, what makes Infer stand out is its team. It is a pleasure working with the Infer people.

CONS: Most of the time, there is a transparency issue when dealing with machine learning-based models. While the Infer has a portal, it only highlights some of the essntial signals in the model.

PROS: Infer changed the way we work with leads. Back then, we were unable to make our leads work for us. When we discovered this business intelligence software, it was an eye opener. We are able to focus on high value leads instead of concentrating our efforts on increasing the number of our leads. Now, almost every goal are now in line with the information we have in Infer. Almost every kew processes are integrated with Infer as everyone is now aware how important a high value lead is.

CONS: I have no problems with the product. I just hate that we didn't discover it sooner.

PROS: Infer is simply an amazing product that uses innovative lead scoring technology. In addition, they provide excellent customer support. When we started using Infer, we really were surprised with the speed at which the model was built and how very accurate its predictive capabilities are.

CONS: Infer is expanding and they are working on providing us with a better product. There is simply nothing to dislike.

PROS: Infer has the most impressive lead prediction technology and they still continue to find more applications fo their technology. We have been able to implement their brand of predictive intelligence to other areas of our business including advertising and email nurture programs. Their customer support also display high levels of expertise. They really know their stuff.

CONS: No complaints. Infer simply works. I am definitely excited how the solution fares our once they grow their integration environment and add more to the list other CRMs and MAP.

PROS: Infer has become an invaluable part of my business as the predictive models they make really improve the way we manage and qualify leads. Also, their customer support is world class. Everytime I make a call, they address my issues with the utmost urgency. You can really tell that their support reps are smart and very reponsive.

CONS: Back then I can't dig deeper into their model. But now, they just recently rolled out some new features and among them (profile management) lets me do just that.

PROS: I had no problems with Infer as it works really with our lead data base. Ramping was so quick and in less than two months, we were able to roll out multiple scoring model. Customer support is highly knowledgeable with their product aside from being responsive and prompt.

CONS: We had a bit of difficulty in operationalizing Infer and translating the product in terms of sales success.

PROS: We have a large funnel that is very heavy on the top. Back then, we implemented nurture campaigns to trim the leads down but it was very time consuming that we were almost always late in contacting our leads. Infer gave us the platform to cut this all down to manageable sizes and identify/prioritize leads that are likely to convert.

CONS: There is nothing we dislike in general. We are aware that predictive models can be difficult, espcially when venturing to new markets or introducing a new product. That said, Infer's customer service ensures that we are doing everything right at every step of the way.