Instabug Review

In-App Bug Reporting Using Screenshot Annotations

In Instabug, sending feedback and reporting bugs or crashes are all done within the app. With minimal effort on their part and no interruption to their experience, the solution permits app users or beta testers to report bugs or crashes from within the app in various ways. One way of reporting bugs or crashes is through screenshot annotations.

When app users or testers report a bug, the solution automatically captures a screenshot where they can draw on. Here, they can blur parts of the screenshot to hide any confidential or sensitive information they don’t want to share. They can also zoom on a part to highlight a bug and to help developers focus on it.

Attach Screen And Voice Recordings To Bug Reports

Another way to report bugs is by attaching screen recordings, enabling app users or testers to show exactly what’s going on in the app when the bug occurred. They can attach voice recordings to bug reports to give more detailed descriptions and explanations of the bug. 

Capture Steps To Reproduce Bugs And Crashes

As Instabug makes bug reporting easy and convenient for apps users and beta testers, it also makes debugging a breeze on the part of mobile app developers. This is because the solution provides them will all the data and information they need in order for them to fix bugs or crashes quickly. For instance, every report generated using the solution comes with a log of actions or steps to reproduce the bug. Thus, developers will be able to identify what the reporting app user did before the bug or crash occurred, such as pressing or swiping on specific UI elements (touch events).

View Hierarchy Inspection

Instabug also attaches view hierarchy changes to bug reports. A view hierarchy is a structure that represents the relationships of views in a user interface screen. Thus, the solution helps mobile app developers track how app users navigate from one view of their app’s user interface screen to another, as well as what exactly happened and what they opened when they change views.

In Instabug, 3D modeling is applied when users inspect a view hierarchy. The solution deconstructs a 3D model of the app into layers, allowing users to check the properties of each layer in the view hierarchy. This is an easy way to identify a faulty view and fix bugs related to user interface.

Fix Server-Related Bugs With Network Logging

Aside from capturing information about in-app events, actions by users, and view hierarchy; Instabug has the capability of keeping network request logs. This helps mobile app developers fix server-related bugs faster.  It captures all the network requests made by the application until the bug was reported, as well as the responses.

Integrate With Your Favorite Tools

Summing it up, Instabug permits engineering teams and mobile app developers to receive bug and crash reports, tickets, support conversations, and feedback from their existing tools and programs. This is because Instabug offers integration with bug tracking tools, communication systems, and helpdesk programs such as Jira, Slack, and Zendesk.

Bug and crash reports including feedback from app users are automatically forwarded to the tool of their choice using custom rules. With such integration, users can track bugs quickly, respond to their customers promptly, and collaborate in one place efficiently; as they don’t have to switch between different apps.