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iSalon Review

iSalon
Our score: 6.6 User satisfaction: 100%

What is iSalon?

iSalon is a software application designed for hair and beauty salons, barber shops, and spa establishments. It features customized and configured solutions to help beauty service providers run their businesses more effectively.

The application has comprehensive features that are personalized and adaptable. It can create price and product lists, as well as customize the services being offered. Over 60 report formats are integrated into the system to help business owners with stock management and other day-to-day operational activities. These solutions aim to help staff members to be more proactive and productive at work.

iSalon also has advanced marketing tools to help boost customer loyalty and retention. The software is also fully scalable as a company expands.

Launched in 1987, iSalon is the UK’s first salon management software.

Overview of iSalon Benefits

iSalon’s booking feature helps manage an entire staff’s schedule. Assignments are inputted into a calendar, with options for deposits or prepayments. Since appointments can be set online, employees can be more productive and ready for their clients. The tool can also send automated SMS reminders help cut down on no-shows and staff lull times.

The software has a full till system that helps keep track of day-to-day transactions. Aside from sales, the said system also monitors discounts, promotions and loyalty points. All the information can be utilized via a financial reporting tool. The system also has fully integrated credit card payment processing.

For bigger companies, iSalon’s group functionality allows management of multiple establishments. It has a Command Centre that helps business owners oversee groups, chains and franchises more effectively and conveniently. Authorized personnel can also access finances, client records, marketing materials, and other important information through a centralized unit.

The software has comprehensive tools for effective customer database management. With this, users can monitor client recency, frequency, and value (RFV) in order to personalize their approach to each of them. The system is also organized in such a way that multiple inputs are avoided.

Establishments can maximize their cash flow and minimize wastage with the help of iSalon’s stock control features. The tools identify best selling services and products, as well as top performing personnel.

Lastly, iSalon has reporting platforms that can help business heads assess performances, finances and other details. By evaluating such valuable information, companies can formulate strategies to help grow their business.

Overview of iSalon Features

  • Online appointment booking
  • Auto-generate SMS appointment reminders
  • Full till systems to monitor daily transactions
  • Pre-pay account payments and upfront deposits
  • Day-end cashing up tool
  • Integrated credit card payment processing
  • Group functionalities to track chains and franchises
  • Customer database management
  • Stock control functions
  • Loyalty program
  • Gift card management

iSalon Position In Our Categories

Keeping in mind businesses have particular business-related needs, it is wise they avoid settling on a one-size-fits-all, “perfect” solution. Just the same, it is hard to stumble on such a software solution even among popular software products. The sensible thing to do would be to spell out the various major factors that necessitate careful thought including major features, packages, technical skill competence of the employees, business size, etc. Next, you should perform your product research comprehensively. Have a look at some iSalon reviews and scrutinize the other software systems in your shortlist more closely. Such all-encompassing product research ensure you keep away from unsuitable apps and pay for the system which provides all the features your business requires.

Position of iSalon in our main categories:

TOP 50

iSalon is one of the top 50 Salon Software products

If you are considering iSalon it could also be sensible to check out other subcategories of Salon Software listed in our base of SaaS software reviews.

Since each company has particular business needs, it is sensible for them to desist from looking for a one-size-fits-all perfect software application. Needless to say, it would be pointless to try to find such an app even among market-leading software platforms. The intelligent thing to do would be to catalog the various important aspects that require consideration such as main features, budget, skill levels of employees, company size etc. Then, you should do your homework thoroughly. Read some iSalon Salon Software reviews and check out each of the other solutions in your shortlist in detail. Such in-depth homework can make certain you discard ill-fitting applications and select the system that provides all the features you require for business success.

How Much Does iSalon Cost?

iSalon Pricing Plans:

Free Trial

Bronze

£17 per week

Silver

£23 per week

Gold

£40 per week

Platinum

£60 per week

iSalon offers four SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plans for your business:

Bronze – £17 per week 

  • iSalon Essentials software package 
  • Bespoke database build 
  • Onsite training 
  • Remote installation 

Silver – £23 per week 

  • iSalon Essentials software package 
  • Grade A Dell computer 
  • Receipt printer & till drawer 
  • No hardware maintenance 
  • Bespoke database build 
  • Onsite installation 

Gold – £40 per week  

  • Salon Essentials software package 
  • Grade A Dell computer 
  • Receipt printer & till drawer 
  • Includes iBookings 
  • Includes iSalon Anywhere 

Platinum – £60 per week  

  • iSalon Essentials software package 
  • Sango all-in-one touchscreen 
  • Till drawer & scanner 
  • Bespoke database build 
  • Onsite installation 
  • 2 days training 
  • Includes iBookings 
  • Includes iSalon Anywhere 
  • Includes software and hardware support 
  • 5-year lease agreement 

User Satisfaction

Positive Social Media Mentions 2
Negative Social Media Mentions 0

We realize that when you make a decision to buy Salon Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and iSalon reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with iSalon. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Mac

Deployment

  • On Premise

Language Support

  • English

Pricing Model

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

Popular iSalon Alternatives

Top Competitors To iSalon By Price

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iSalon Comparisons

iSalon user reviews

Expensive, second hand system with many faults and errors!

Read full review >
MH Salon
1/5

Overall impression

1/5

Customer Support

1/5

Value for Money

1/5

Ease of Use

Published on: 03.12.2019 Company Size: 1-10 Employees Industry: Other

What are iSalon pricing details?

iSalon Pricing Plans:

Free Trial

Bronze

£17 per week

Silver

£23 per week

Gold

£40 per week

Platinum

£60 per week

iSalon offers four SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plans for your business:

Bronze – £17 per week 

  • iSalon Essentials software package 
  • Bespoke database build 
  • Onsite training 
  • Remote installation 

Silver – £23 per week 

  • iSalon Essentials software package 
  • Grade A Dell computer 
  • Receipt printer & till drawer 
  • No hardware maintenance 
  • Bespoke database build 
  • Onsite installation 

Gold – £40 per week  

  • Salon Essentials software package 
  • Grade A Dell computer 
  • Receipt printer & till drawer 
  • Includes iBookings 
  • Includes iSalon Anywhere 

Platinum – £60 per week  

  • iSalon Essentials software package 
  • Sango all-in-one touchscreen 
  • Till drawer & scanner 
  • Bespoke database build 
  • Onsite installation 
  • 2 days training 
  • Includes iBookings 
  • Includes iSalon Anywhere 
  • Includes software and hardware support 
  • 5-year lease agreement 

What integrations are available for iSalon?

iSalon integrates with gappt for last-minute appointment bookings.

iSalon average rating:

Average score
1/5 (1 user reviews)
1/5

Overall impression

1/5

Customer Support

1/5

Value for Money

1/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

MH Salon

PROS: There are no aspects of this product or company which I would recommend.

CONS: The hardware of this system is old school. It needs to be scrapped and rewritten. The analogy I use is it\'s like a second-hand car, which you may love dearly, but constantly lets you down is expensive to run and maintain and leaves you stranded at the most needed times. The software has constant errors and bugs and takes months to be made right. As a business owner in this day and age, our customers demand a reliable technology solution at the touch of a button. I salon does not deliver this on any level. Beware or the dreaded 5-year contract too. This mirrors the confidence in their system. Got to lock you in otherwise you would run a mile!

Reviewed 3 months ago

Read full review >

The least favorable review

MH Salon

PROS: There are no aspects of this product or company which I would recommend.

CONS: The hardware of this system is old school. It needs to be scrapped and rewritten. The analogy I use is it\'s like a second-hand car, which you may love dearly, but constantly lets you down is expensive to run and maintain and leaves you stranded at the most needed times. The software has constant errors and bugs and takes months to be made right. As a business owner in this day and age, our customers demand a reliable technology solution at the touch of a button. I salon does not deliver this on any level. Beware or the dreaded 5-year contract too. This mirrors the confidence in their system. Got to lock you in otherwise you would run a mile!

Reviewed 3 months ago

Read full review >

More reviews from 1 actual users:

Sort by:

Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

Expensive, second hand system with many faults and errors!

Read full review >
MH Salon
1/5

Overall impression

1/5

Customer Support

1/5

Value for Money

1/5

Ease of Use

Published on: 03.12.2019 Company Size: 1-10 Employees Industry: Other

PROS: There are no aspects of this product or company which I would recommend.

CONS: The hardware of this system is old school. It needs to be scrapped and rewritten. The analogy I use is it\'s like a second-hand car, which you may love dearly, but constantly lets you down is expensive to run and maintain and leaves you stranded at the most needed times. The software has constant errors and bugs and takes months to be made right. As a business owner in this day and age, our customers demand a reliable technology solution at the touch of a button. I salon does not deliver this on any level. Beware or the dreaded 5-year contract too. This mirrors the confidence in their system. Got to lock you in otherwise you would run a mile!

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Reviewed By Louie Andre
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