Price

$495

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Lansweeper REVIEW

IT Asset Management Software

No user reviews
USER SATISFACTION 93%
OUR SCORE 9.4

What is Lansweeper?

Lansweeper is a scalable and flexible network inventory and asset management software that delivers rich features and capabilities to a wide range of companies. The software permits the automatic discovery of all  Windows, Linux, and Mac machines on a network through the aid of its agent-free network scanning capabilities. It also enables users to track the applications they installed on their computers and determine whether they have licenses for all of them.

Moreover, Lansweeper lets IT professionals organize all their help desk communications as well as their IT assets in one highly customizable and single sign-on web console, assisting them in increasing agent productivity and improving customer experience. The software comes with knowledge base management features which allow the creation of self-help articles and resources that are easy to search. To improve compliance with company policies, Lansweeper can provide detailed reports that assist managers in obtaining insights into the compliance status of their network.

Lansweeper is equipped with built-in application development tools which enable users to automatically distribute, install, uninstall, and update software applications on groups of assets or a specific asset. As they deploy applications, the software permits them to immediately resolve non-compliance issues. The network inventory and asset management software has Active Directory management features that can be used for capturing detailed information about the computers on a network and combining it with user data from Active Directory. With Lansweeper, IT professionals and network administrators can gather detailed information about their network devices such as printers, switches, and routers using its SNMP network scanning capabilities

Overview of Lansweeper Benefits

Agent-Free PC And Network Scanning

One of the noteworthy features offered by Lansweeper is its ability to conduct PC and network inventory without the need for deploying agents on the machines. Thus, users will be able to create schedules for scanning computers on their network according to IP ranges and critical servers. Then, the software automatically scans such computers and generates detailed scanned information about them. This information includes details on hardware, software, event logs, Windows updates, and product keys.

Access Quick Overviews Of All Computers And Devices On A Network

Lansweeper has the capability to provide quick overviews of all computers and devices on a network. It can instantly organize and sort these computers and machines into different categories such as device type, domain, model, operating system, and organizational unit so users can quickly access the information they need. They can also create their own categories to customize how they sort their machines when they conduct IT asset inventory.

Enhance IT Asset Management With Administrative Tasks

As users discover all the computers and devices on their network, Lansweeper permits them to perform common administrative tasks. From a user, device, or computer web page, they will be able to perform actions such as accessing Windows services on a client machine, executing a Wake-on-LAN, and resetting a password.

Software Inventory And Software License Auditing

The network inventory and asset management software ensures that IT professionals and network administrators are able to perform software inventory and software licensing auditing with ease. The software enables them to immediately access detailed information and reports about the applications and programs that are frequently installed on their computers, the different versions of applications and programs, as well as the software packages from a specific publisher. When there are software packages that are unknown or unfamiliar to them, Lansweeper helps them quickly identify such packages. In addition, it has a database where users can track all software installations and uninstallations. The will receive notifications when new software installations occur as well as delete unauthorized software installations.  

Automated Software Deployment

Lansweeper is built with automated software deployment capabilities. Users can create their own software deployment packages that provide them with the ability to perform actions as they distribute software across their devices such as the silent installation and uninstallation of software, execution of registry changes on the machines, killing of processes, and running of custom scripts. They can assign computers to static or dynamic asset groups based on any criteria which include operating system or architecture. This way, they will be able to make deployments aimed at those targeted groups. Also, Lansweeper permits them to schedule their deployments which can be on a daily, weekly, or monthly basis.

Active Directory Integration And Management

The network management and scanning capabilities of Lansweeper are enhanced by its powerful integration with Active Directory. It allows users to scan and filter multiple domains and organizational units and enables them to pull in data from Active Directory so they can track the employees who are using their machines as well as the dates when such machines have been accessed. They can also update their Active Directory records in the event that a hardware is decommissioned or a computer is deactivated. In addition, user pictures can be added to its web console so device users are easily identified when they log in to computers.

Discover SNMP Enabled Network Devices

Lansweeper includes the ability to automatically discover network devices on a network. Through the aid of its SNMP scanning feature, users will be able instantly scan SNMP enabled network devices and access detailed information about them such as device name, MAC IP address, vendor, model, and serial number. By entering IP ranges, they can automatically scan network devices like printers, routers, and switches. They can also search and filter these devices using multiple criteria. The software offers built-in reports that help users schedule maintenance works or replace devices. For instance, through such reports, they will be notified when their printers are running low on toner, allowing them to order new cartridges.

Robust Helpdesk And IT Service Ticketing System

Another great feature provided by Lansweeper is its robust ticketing system. This system is integrated with its asset management capabilities and lets users organize all their help desk communications in one place. With this feature, customers outside the organization can raise questions and seek assistance. Employees from different departments within the organization can also send support tickets and requests that support teams can easily access and work on. Support tickets and cases can be routed automatically to appropriate individuals. As users handle these tickets and cases, they can prioritize them based on the concerned customers who sent those tickets and initiated the cases. Additionally, this feature permits users to dispatch emails based on certain keywords included in the subject lines.

Lansweeper’s helpdesk and IT service ticketing system also generates dashboards that contain metrics that users can define. With these dashboards, they will be able to visualize trends in how fast cases are being managed and resolved. The dashboards provide overviews in real time about the things that are happening throughout the service desk.

Create And Manage Knowledge Base Content

To wrap it up, Lansweeper delivers integrated knowledge base management capabilities that assist organizations and their IT teams in creating knowledge base articles and content so they can streamline their processes, enabling employees to quickly access the information they need and customers to resolve issues on their own. As agents troubleshoot issues, these fixes can be documented together with the workarounds that are required to solve those issues. Users can also control how employees and customers access information and content from their knowledge base. They can grant and restrict access based on user roles.

Overview of Lansweeper Features

  • PC and Network Inventory
  • IT Asset Management
  • IP Range Scanning
  • Software Inventory and Audit
  • License Compliance Audit
  • Automated Software Deployment
  • Active Directory Management
  • SNMP Network Management
  • Robust Helpdesk And IT Service Ticketing System
  • Knowledge Base Management And Access Control

Lansweeper Position In Our Categories

Position of Lansweeper in our main categories:

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5

Lansweeper is one of the top 5 IT Asset Management Software products

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5

Lansweeper is one of the top 5
IT Asset Management Software products


If you are considering Lansweeper it could also be beneficial to check out other subcategories of Best IT Asset Management Software listed in our database of B2B software reviews.

Enterprises have unqiue needs and requirements and no software platform can be just right in such a scenario. It is futile to try to find an ideal out-of-the-box software system that fulfills all your business requirements. The smart thing to do would be to adapt the solution for your special wants, employee skill levels, finances, and other elements. For these reasons, do not hasten and pay for well-publicized popular solutions. Though these may be widely used, they may not be the ideal fit for your specific wants. Do your groundwork, investigate each short-listed application in detail, read a few Lansweeper reviews, call the vendor for explanations, and finally choose the product that offers what you require.

How Much Does Lansweeper Cost?

Lansweeper Pricing Plans:

Alongside its free edition, Lansweeper is available in three SMB and enterprise pricing packages. The packages can be availed through a yearly sucbription and the pricing depends on the number of features and capabilties you wish to include. Here are the details of its pricing package:

Freeware

  • Free
  • Up To 100 Assets
  • Unlimited Users
  • Free Upgrades
  • Knowledge Base
  • Helpdesk Ticketing
  • 1 Free Helpdesk Agent Included

Standard

  • $495/company/yr. – billed annually
  • Up To 500 Assets
  • Unlimited Users
  • Free Upgrades
  • Knowledge Base
  • Helpdesk Ticketing
  • Software Deployment
  • SQL Server & Database Inventory
  • Email Support
  • 1 Free Helpdesk Agent Included

Professional

  • $995/company/yr. – billed annually
  • Up To 1,000 Assets
  • Unlimited Users
  • Free Upgrades
  • Knowledge Base
  • Helpdesk Ticketing
  • Software Deployment
  • SQL Server & Database Inventory
  • Email Support
  • Help Desk API
  • Hotfixes
  • Guaranteed SLA
  • 1 Free Helpdesk Agent Included

Ultimate

  • Customized Number Of Assets
  • Unlimited Users
  • Free Upgrades
  • Knowledge Base
  • Helpdesk Ticketing
  • Software Deployment
  • SQL Server & Database Inventory
  • Email Support
  • Help Desk API
  • Hotfixes
  • Guaranteed SLA
  • Additional Scanning Servers
  • 1 Free Helpdesk Agent Included

For more information Lansweeper’s Ultimate pricing package, please contact the vendor and request for a quote.

Additional Helpdesk Agents

  • $10/agent/mo. – billed annually ($120/agent/yr.)

User Satisfaction

We realize that when you make a decision to buy IT Asset Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Lansweeper reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Lansweeper. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

46

NEGATIVE SOCIAL MENTIONS

2

Video

Technical details

Devices Supported
  • Windows
  • Mac
  • Web-based
Language Support
  • English
  • German
  • Spanish
  • French
  • Dutch
  • Portugese
Pricing Model
  • Free
  • Annual Subscription
  • Quote-based
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
Deployment
  • Cloud Hosted
  • Open API

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE NO.
  • LIVE SUPPORT
  • TRAINING
  • TICKETS

What are Lansweeper pricing details?

Lansweeper Pricing Plans:

Alongside its free edition, Lansweeper is available in three SMB and enterprise pricing packages. The packages can be availed through a yearly sucbription and the pricing depends on the number of features and capabilties you wish to include. Here are the details of its pricing package:

Freeware

  • Free
  • Up To 100 Assets
  • Unlimited Users
  • Free Upgrades
  • Knowledge Base
  • Helpdesk Ticketing
  • 1 Free Helpdesk Agent Included

Standard

  • $495/company/yr. – billed annually
  • Up To 500 Assets
  • Unlimited Users
  • Free Upgrades
  • Knowledge Base
  • Helpdesk Ticketing
  • Software Deployment
  • SQL Server & Database Inventory
  • Email Support
  • 1 Free Helpdesk Agent Included

Professional

  • $995/company/yr. – billed annually
  • Up To 1,000 Assets
  • Unlimited Users
  • Free Upgrades
  • Knowledge Base
  • Helpdesk Ticketing
  • Software Deployment
  • SQL Server & Database Inventory
  • Email Support
  • Help Desk API
  • Hotfixes
  • Guaranteed SLA
  • 1 Free Helpdesk Agent Included

Ultimate

  • Customized Number Of Assets
  • Unlimited Users
  • Free Upgrades
  • Knowledge Base
  • Helpdesk Ticketing
  • Software Deployment
  • SQL Server & Database Inventory
  • Email Support
  • Help Desk API
  • Hotfixes
  • Guaranteed SLA
  • Additional Scanning Servers
  • 1 Free Helpdesk Agent Included

For more information Lansweeper’s Ultimate pricing package, please contact the vendor and request for a quote.

Additional Helpdesk Agents

  • $10/agent/mo. – billed annually ($120/agent/yr.)

What integrations are available for Lansweeper?

Lansweeper supports integration with Active Directory.

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