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ChangeGear REVIEW

IT Asset Management Software

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What is ChangeGear?

ChangeGear is a fully-integrated, enterprise-level IT service management (ITSM) platform designed by SunView Software Inc for IT organizations of all sizes. It is an easy-to-use solution that streamlines ITSM processes to help enterprises manage, track, and control IT service effectively. The software leverages intelligent processing to power people-centric IT service management with enterprise-grade features that automate all the repetitive tasks required to manage challenging environments.

The platform combines three powerful modules namely: Change Manager, Service Desk, and Service Manager. The modules integrate to provide an all-inclusive, intelligent ITSM software with capabilities to meet the present-day and yet to come business requirements. They work in unison to simplify IT management while making it more flexible and efficient.

Overview of ChangeGear Benefits

ChangeGear modular approach to IT service management brings multiple benefits enjoyed by organizations operating in numerous industries. The solution allows IT managers, IT staff, and end-users to enjoy the convenience of a streamlined and automated IT service management with seamless integration of vital ITSM processes such as problem management, incident management, release management, and knowledge management. It fast-tracks response time, incidents resolution, and reinstates normalcy while reducing the damaging effect on business operations.

The change management module provides tools built for business agility. The module is fully-optimized to withstand any dramatic increase in velocity and volume of changes in your enterprise. It leverages advanced controls and automation to streamline the release and change management process for improved compliance and risk management.

On the other hand, the ChangeGear Service Desk module provides all the essentials you require to deliver remarkable service. It’s a cost-effective and highly-scalable platform that allows you to manage, control, and track IT services. It’s easy-to-implement, configure, and manage which means you can effortlessly resolve requests, facilitate ticket routing, and systematize all changes without sacrificing quality of service delivery.

Lastly, the CnageGear Service manager is a robust module that utilizes intelligence-driven service management to deliver phenomenal service and improve staff productivity. It integrates Service Smart Technology with machine learning to provide features that facilitate strategic organization to power your proactive team. This module is the gateway to a new standard of forward-looking, self-service engagement and staff productivity.

Overview of ChangeGear Features

  • Change management
  • Release management
  • Change calendar
  • ITIL configuration management
  • Incident management
  • Knowledge management
  • Problem management
  • Project management
  • onboarding
  • Self-service portal
  • Service catalog
  • CMDB and asset directory
  • Automated smart response
  • Intelligent tickets assignments
  • Chatbot self-service

ChangeGear Position In Our Categories

Position of ChangeGear in our main categories:


ChangeGear is one of the top 50 IT Asset Management Softwareproducts


ChangeGear is one of the 50
IT Asset Management Software products

If you are interested in ChangeGear it may also be sensible to check out other subcategories of Best IT Asset Management Software collected in our database of SaaS software reviews.

Since each company has particular business requirements, it is sensible for them to desist from looking for a one-size-fits-all perfect software solution. Needless to say, it would be futile to try to find such a platform even among widely used software solutions. The intelligent thing to do would be to catalog the various important elements that need consideration such as required features, finances, skill levels of staff members, company size etc. Then, you should do your research thoroughly. Read some ChangeGear reviews and check out each of the other solutions in your shortlist in detail. Such exhaustive groundwork can ensure you weed out ill-fitting platforms and zero in on the app that presents all the features you require for business success.

How Much Does ChangeGear Cost?

ChangeGear Pricing Plans:
Free trial
Quote-based Plan
Contact vendor

ChangeGear doesn’t provide a detailed enterprise pricing structure for its products. Contact the vendor for in-depth information regarding the software pricing.

User Satisfaction

We realize that when you make a decision to buy IT Asset Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and ChangeGear reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with ChangeGear. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.





Technical details

Devices Supported
  • Windows
  • Linux
  • Mac
  • Web-based
Language Support
  • English
Pricing Model
  • Quote-based
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
  • Cloud Hosted
  • On Premise

What Support Does This Vendor Offer?


What are ChangeGear pricing details?

ChangeGear Pricing Plans:
Free trial
Quote-based Plan
Contact vendor

ChangeGear doesn’t provide a detailed enterprise pricing structure for its products. Contact the vendor for in-depth information regarding the software pricing.

What integrations are available for ChangeGear?

ChangeGear integrates with the following business systems and applications:

  • Jira
  • SharePoint
  • Microsoft Dynamics
  • PBX
  • Belladato
  • SolarWinds Network Performance Monitor

User reviews

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