Laserfiche Review

PROS: Since all its tools are pretty similar, once you learn how to use one tool, you are bound to learn the functions of the other tools without much problem. We were also able to create solutions for our business practices because of the way its tools can be configured. The pandemic also brought about the perks of Laserfiche as we are able to develop and launch projects quickly despite the restriction of being far away from one another. What we liked the most about Laserfiche is how our team members who have no experience in IT, can still use this with ease. Furthermore, since we are a government organization, we are glad that Laserfiche is DOD certified.

CONS: Some of our processes can't be placed in Laserfiche. It is great with linear systems but it can be quite hard to use if your company's process is not very linear. As a result, we can't manage 100% of our business using Laserfiche. If they can improve this, Laserfiche will be a perfect application to use for every business out there.

PROS: It integrates well with other applications. It also has a great user community that was able to help us understand more about Laserfiche and its awesome features.

CONS: There are many integration points, making it hard to use at times. The good thing is that their support team and the Laserfiche community are a great help in fixing this problem.

PROS: I can save documents and use it at any given time. It is also very secure so we don't have to worry about losing any files or having any other people have access to our files without us knowing. I have been using this for a year and we are very pleased with our experience so far.

CONS: We don't have any complaints about it as we were able to use Laserfiche to accomplish our tasks without much hassle. As was mentioned earlier, we were able to save files securely using this application.

PROS: The challenge of working remotely was greatly reduced because of Laserfiche. We can enroll students online using the Online Student Registration. We can also integrate forms that staff and parents can easily accomplish. This includes Parent Input Forms, Health Inventory Form, Resource Reporting Forms, and many more. It is easier to compile it as we are now paperless. Laserfiche also offers platforms where users can learn more about the application like that of the Digital User Group. This is very useful as we can ask other community members about their experience using Laserfiche. Its Answer portal is also great. Whenever we have any issues, their team is there to help us. As we use Laserfiche and learn more about it, we were able to realize its many benefits to our processes so we are working to integrate it in all our departments.

CONS: Some training is not updated. They should update it according to the current features. It is also hard to integrate with the student information system. We also would love it if more participants are allowed scanning privileges. It is hard to change the admin settings. Lastly, it'd be nice if we can use it as centralized file storage so we don't need to outsource from other sources.

PROS: It uses a single logic for all Laserfiche products. It is awesome how its programs allow you to do pretty much anything. All of it is very user-friendly and easy to use. It also offers great support for beginners who don't have much experience in software. It is very convenient how you can reach their support team at any given moment. To top it off, what they give you is quality and you can really understand it despite inexperience.

CONS: It is not as customizable as I would have liked. For example, the admin console can't control all the aspects of Laserfiche. It'd be great if there were to be a central hub for it so we can control every aspect without having to switch pages. I also hope that there would be a standard Laserfiche course that they can offer to customers. This will help new users have the same playing ground when it comes to Laserfiche navigation. I hope these will be improved so that Laserfiche could be an even better application.

PROS: Our manual processes were easily converted into digital workflows. This made us more efficient in our tasks and standardized our processes.

CONS: Learning how to use and create workflows was quite hard for us because we don't have a dedicated IT professional in our team. Fortunately, their support team assisted us throughout the process, allowing us to learn how to navigate it without prior expertise.

PROS: We were able to improve our records management across all departments. This was a huge amount of task for us as there were only 2 of us in the team, but Laserfiche was able to help us accomplish this. We created forms that are made for our processes in the company and tailor it according to our preference, making it easier to analyze data and process the forms. To add to this, Laserfiche allowed us to customize security for every department.

CONS: The thick client is limited as compared to the web client. It doesn't allow us to view security and manage the records.

PROS: In Laserfiche, you have forms that you can use to see the business process. At the same time, assigning tasks is also easy to do. It also automatically notifies you in your email if you have an important task to accomplish. You can also lookup and auto-populate data in forms, making it easy to find what you want. You can also manage its security or who can access the forms. This eased our workload.

CONS: Three years ago, it is quite expensive and its integration with Oracle and SAML is not that good. Currently, Laserfiche worked hard to improve these aspects. Now, I don't have any complaints about the application.

PROS: Laserfiche is more than ECM, it allows us to establish and deploy any kind of information and to customize the system on order to suit our needs. We can standardize single ECM system by using document imaging and management, business process management, electronic form and records management into the system. I love how the information is managed, stored and shared. This software works great on every device starting from windows, web and mobile device.

CONS: Sometimes the way to a solution needs some technical experience and knowledge, on the other hand, you can always find answers in order to fix the problem.

PROS: Great software that offers powerful integration middleware, doc processing, archival imaging. It is also a form submittal software. Before purchasing learn more about the product, the VAR is responsible for installation and first-line support. We use RIO license in order to run various installs, so within the system we have the medical and finance documents separated. I love its security features, it meets the DOD guidelines when tracked. Flexible and intuitive platform. I use its full text OCR feature.

CONS: It would be great if they could make the licensing more flexible. Also, it does require LSAP or annual maintenance fee. Buying from VAR will limit the usage of the software.

PROS: It is super easy to use and has a straightforward interface.

CONS: It can't be fully integrated into Outlook without a 3rd party add-on.

PROS: It allows us to customize forms and workflows. This made tedious work processes easier to follow. It also allows us to input what we are going to use each form for. We can also use variables from forms to automate word documents. This ensures the quality and organization of documents when we print it.

CONS: We have nothing to complain about because Laserfiche's team is great in supporting us throughout the process. From years of using this, we only have compliments to say about this application. We are very thankful for having found this application.

PROS: Once you learn how to use this program everything becomes easier. Laserche offer great amount of tools and they constantly add new ones. It is very progressive company that offers documentations and practices. The people behind this software are very professional, they are always ready to help and to provide best service to their customers.

CONS: I cannot see a developer edition for less price, it would be great if I could order developer suite for all products. I would like to invest small amount of money in order to create demos and to see value to the management. Also, it can be quite complicated to learn how to use it, it would be great if they could include more examples.

PROS: I wanted to stop using papers and I have done detailed research of the software that can provide me with a paperless solution. When I purchase Laserfiche I was exhausted because I thought I had to learn and use everything. But, the good thing is I only needed to buy what I really needed. This software really meets all my needs. I highly recommend this software to my friends and they too have great experience with this one. If you need document-imaging system that will help you to create simple and elegant document management solution then this software is for you.

CONS: All I want to say in this section that they need to promote the product even more.

PROS: With Laserfiche scanning, storing, filling and emailing documents is much easier than doing it manually. We have huge amount of documents that with Laserfiche we make all these documents more accessible. We don’t have to file everything and to make copies anymore, because all our files are now secure and in one place.

CONS: In my opinion, Laserfiche is not user-friendly because it can be quite complicated to use. It’s absolutely normal to make mistakes while working, but when we get an error message we cannot find a solution by ourselves or in most cases we need to ask their tech team support. It really offers great set of features but we cannot use them all because we don’t understand them.

PROS: Laserfiche can be easily customize so it can meet all our needs. We always find a way with this software to revamp and to make some automated process. We don’t use this tool on a daily basis but we always use its tools for solution building.

CONS: I have found that some offerings are not connected well. The integration they offer it doesn’t go both ways. When I told them about the issue they fixed it with LF10. All in all, the software works like magic.

PROS: When we started using Lserfiche we have reduced the usage of paper. We don’t use cabinets for storing all our documents, everything is in one place and can be find easily. I love its search engine. In the past we couldn’t easily find document because of the misfiled, but now by using the search option each document can be found by using keywords that are not only included into the name of the document but even a keywords that are within the document.

CONS: Don’t have any dislikes.

PROS: Laserfiche is versatile and easy to use content management tool made for optimizing business processes. We needed a solution that would help us to organize all processes in order to improve the efficiencies into the organization. I love its Laserfiche Forms module, because it helps us to remove any paper forms and to send out through a workflow in order to gain max benefits for my team.

CONS: There are some modules that are almost similar and this can be quite confusing for end-users.

PROS: Laserfiche is very powerful system, it has great set of features that meets all our needs. Easy to use tool and helps us to find and match the files we need.

CONS: When error occurs it doesn’t provide details on how to solve.