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LastPass Review

LastPass
Our score: 8.7 User satisfaction: 91%

What is LastPass?

LastPass is a cloud-based password manager tool for personal and business use. It is a straightforward solution that is equipped with all the necessary features for managing and protecting your passwords, and it executes all these functions well. You only have to remember your single master password to secure the vault which a database that stores all your passwords and information for multiple devices and platforms.

The system stores your website login information, address information, credit card details, and Wi-Fi passwords which you can sync with all your devices. Your data is secured with fingerprint login, mobile pin app unlock, and two-factor authentication. On top of that, LastPass has an intuitive and user-friendly interface that works well with various browsers and devices.

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Overview of LastPass Benefits

The security of your online accounts is crucial for protecting your privacy in all aspects. Passwords serve as the protection of your data’s confidentiality so it must be unique and available only to you. LastPass lets you manage all your passwords for multiple websites. You only have to remember your master password. This helps you avoid repeating your password across different platforms or making it easy to guess. You may also generate a long, randomized password on the system for an additional security against hacking.

Its handy automatic form-fill feature fills in any website’s form fields with your details such as name, address, credit card number, and more to save your time. The system also remembers your login details to various websites, which you have to set up, so you will no longer have to type your information again and again while ensuring your info is secured. You can even easily use LastPass in any web browser and smartphone.

The most important feature of any password manager is security. LastPass implements a strong encryption algorithm. All your data stored in the vault is kept a secret even from the software. The authorization access to your account is also tight with an optional two-factor authentication which means you may opt for a second login before you can enter your vault.

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Overview of LastPass Features

  • Two-Factor Authentication
  • Auto Form Filler
  • Mobile App Pin Unlock
  • Last Pass Authenticator
  • Fingerprint Login
  • Secure Digital Wallet App
  • Random Password Generator
  • User Vault
  • One-to-One Sharing
  • One-to-Many Sharing
  • Save and Fill Passwords
  • Security Policies
  • LastPass for Applications
  • Admin Dashboard
  • Family Manager Dashboard
  • Basic Reporting
  • Advanced Reporting
  • Security Challenge
  • Secure Notes
  • Emergency Access
  • Encrypted File Storage
  • Advanced Multi-Factor Options
  • Priority Tech Support
  • Premium License
  • Unlimited Shared Folders
  • User Management
  • Directory Integration with IdP
  • API Access
  • Customer Support
  • SAML Single Sign-On
  • Group Management

LastPass Position In Our Categories

Keeping in mind companies have distinctive business needs, it is reasonable they steer clear of going for an all-encompassing, ideal software product. Nonetheless, it is futile to try to come across such an app even among well-known software systems. The better thing to undertake can be to spell out the varied major functions that demand deliberation such as critical features, pricing, technical skill competence of staff members, company size, etc. Thereafter, you should follow through your product research systematically. Have a look at these LastPass evaluations and look into the other software options in your shortlist more closely. Such comprehensive research can make sure you drop ill-fitting apps and subscribe to the system that has all the function your business requires in sustaining growth.

Position of LastPass in our main categories:

TOP 100

LastPass is one of the top 100 IT Management Software products

Each business is different, and can call for a specific IT Security Software solution that will be fit for their business size, type of customers and employees and even individual industry they cater to. It's not wise to count on getting a perfect app that is going to be suitable for every business no matter what their history is. It may be a good idea to read a few LastPass IT Security Software reviews first and even then you should remember what the solution is intended to do for your company and your workers. Do you require a simple and straightforward solution with only elementary features? Will you really make use of the complex tools needed by experts and large enterprises? Are there any particular tools that are especially useful for the industry you operate in? If you ask yourself these questions it will be much easier to find a solid service that will fit your budget.

How Much Does LastPass Cost?

LastPass Pricing Plans:

Free Trial

Free

Free

Premium

$2/month

Families

$4/month

Teams

$2.42/user/month

Enterprise

Starts at $4/user/month

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What are LastPass pricing details?

LastPass Pricing Plans:

Free Trial

Free

Free

Premium

$2/month

Families

$4/month

Teams

$2.42/user/month

Enterprise

Starts at $4/user/month

LastPass offers several SMB and enterprise pricing plans for users to choose from, including a basic, free option for single users. All plans come with a free trial with an access to all product features, so that you can determine which plan works best for you. You may also change or cancel your subscription anytime as there is no minimum contract requirement.

Here are the details:

Free

  • 1 user
  • 1 vault
  • Access to all devices
  • Multi-factor authentication
  • One-to-one sharing
  • Save and fill passwords
  • Password generator
  • LastPass authenticator
  • Secure notes
  • Security challenge

Premium – $2/month/billed annually for $24

  • 1 user
  • 1 vault
  • All features of the Free plan
  • Emergency access
  • 1GB encrypted file storage
  • Advanced multi-factor options
  • One-to-many sharing
  • Priority tech support
  • LastPass for applications

Families – $4/month/billed annually for $48

  • 6 users
  • 1 vault per user
  • All features of the Free and Premium plans
  • Unlimited shared folders
  • 6 Premium licenses
  • Family manager dashboard

These are the pricing plans for businesses:

Teams – $2.42/user/month/billed annually for $29 per user

  • 5-50 users
  • 1 vault per user
  • All features of the Free and Premium plans
  • Admin dashboard
  • User management
  • Unlimited shared folders
  • Basic reporting
  • Standard security policies

Enterprise – starts at $4/user/month/billed annually for $48 per user

  • More than 5 users
  • 1 vault per user
  • All features of the Free, Premium, and Teams plans
  • API access
  • 100+ security policies
  • Advanced reporting
  • Group management
  • Directory integration with IdP
  • Additional multi-factor options
  • SAML single sign-on
  • Cloud app provisioning
  • Dedicated customer support

User Satisfaction

Positive Social Media Mentions 191
Negative Social Media Mentions 11

We are aware that when you make a decision to buy a IT Security Software it’s important not only to learn how professionals evaluate it in their reviews, but also to check if the real clients and businesses that bought these solutions are indeed happy with the product. Because of that need we’ve designer our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and LastPass reviews across a wide range of social media sites. The data is then featured in a simple to understand way revealing how many clients had positive and negative experience with LastPass. With that information at your disposal you will be prepared to make an informed business choice that you won’t regret.

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Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
  • Windows Mobile

Deployment

  • Cloud Hosted
  • Open API

Language Support

  • English
  • Dutch
  • Polish
  • Turkish
  • Swedish

Pricing Model

  • Free
  • Monthly payment
  • Annual Subscription
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for LastPass?

LastPass integrates seamlessly with the following browsers and systems:

  • Google Chrome
  • Mozilla Firefox
  • Apple Safari
  • Microsoft Edge
  • Microsoft Internet Explorer
  • Opera (via Linux, Windows, and Mac)
  • Yubico
  • Duo Security
  • RSA Ready
  • PasswordPing
  • Internet2
  • Entersekt
  • SecureAuth

LastPass User Reviews

LastPass average rating:

Average score
5/5 (7 user reviews)
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Sally

PROS: LastPass allows me to store and access huge amount of passwords and notes from phone, work PC and home PC. I really believe in strong passwords but they are hard to remember so with this tool I am able to enter a new set od credentials on my PC and after few minuts I can have an access from my phone. It provides lot of options to secure the access like an ability of 2-factor authentication for the web version, setting to prompt for master password every time we access the vault or prompt for master pass for a site. The other thing that I like is the access on my mobile device. Also, it allows you to export the vault to a text file, print it out and put it into safety deposit box.

CONS: When using on my Android, if I click back and forth from username to pass fields it will ask to fill in the creds. Also, I don’t like the folder design and I don’t want using them because I feel they limit me, it would be great if they could include tabs. Furthermore, pass generator can be pretty lame and it doesn’t generate great pass as well.

Reviewed 4 years ago

Read full review >

The least favorable review

Sergio

PROS: It’s great tool to offer your clients security so they can share sensitive credentials among them. It is more professional way to share something important instead of asking them to send you over email. You can easily go back and find passwords shared months before.

CONS: I wish everyone in our team have an access to clients shared passwords or an admin could distribute shared passwords to other members. Also, the constant notifications to add site to LastPass can be frustrating especially when I’m searching the internet for personal purposes and away from work. I don’t really want to add personal sites to LastPass.

Reviewed 8 years ago

Read full review >

More reviews from 7 actual users:

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  • Latest
  • Most useful
  • Most positive
  • Most negative

Great pass management tool even for personal purposes

Read full review >
Sally
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 03.11.2021 Company Size: More than 100 Employees Industry: Information Technology and Services

PROS: LastPass allows me to store and access huge amount of passwords and notes from phone, work PC and home PC. I really believe in strong passwords but they are hard to remember so with this tool I am able to enter a new set od credentials on my PC and after few minuts I can have an access from my phone. It provides lot of options to secure the access like an ability of 2-factor authentication for the web version, setting to prompt for master password every time we access the vault or prompt for master pass for a site. The other thing that I like is the access on my mobile device. Also, it allows you to export the vault to a text file, print it out and put it into safety deposit box.

CONS: When using on my Android, if I click back and forth from username to pass fields it will ask to fill in the creds. Also, I don’t like the folder design and I don’t want using them because I feel they limit me, it would be great if they could include tabs. Furthermore, pass generator can be pretty lame and it doesn’t generate great pass as well.

What do you think about this review?

Great Poor

You have all pass in one place, stored and secured

Read full review >
Jackie
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 01.09.2021 Company Size: 1-10 Employees Industry: Consumer Electronics

PROS: I like that my PC is secured and all I need are my masterpass which are high more complicated. I have my pass stored with LastPass and this means that browsing the internet is safe and more convenient.

CONS: There are some bugs/issues with its functionality, for e.g. it doesn’t force me to sign into pas vault even if I have logged out of LP aqnd will fill in pass automatically. It would be great if they could make pass vault more comprehensive when it comes to storing pass and viewing them.

What do you think about this review?

Great Poor
Show More User Reviews (7)

LastPass is wonderful tool for managing sensitive information

Read full review >
Rogelio
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 03.03.2021 Company Size: 1-10 Employees Industry: Computer Software

PROS: I’ve been using LastPass for few years by now and they constantly improve the program so it’s getting better and better. We are using it to keep records of bank account numbers, credit cards and other secure information. I like that I can attach documents so we can use them in our vault. It is great tool to keep track of sensitive information. I like its premium version $12yr because it allows us to sync all LP information in our vault to our mobile devices and this means that we have all the pass and other info with us all the time. I like the option to autofill into apps on the phone because we can automatically capture and fill for websites on the desktop.

CONS: One of the best tools I have ever used.

What do you think about this review?

Great Poor

Great toool for sharing access to those who need to read the information

Read full review >
Tommy
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 18.02.2021 Company Size: 1-10 Employees Industry: Higher Education

PROS: I like that I can share access to all my accounts and others wihtout sharing personal pass and I can even control when I want someone to stop having an access to those accounts. I work along with my boss and he trusts me enough to confide his pass to me, but we are using this tool for others.

CONS: The mobile app is wonderful and free to use but I don’t like the pop-ups when I type something even at places that have nothing to do with signing up or logging in somewhere.

What do you think about this review?

Great Poor

I’m very satisfied with LastPass solution

Read full review >
Roy
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 29.08.2018 Company Size: 1-10 Employees Industry: Management Consulting

PROS: LastPass stores all passwords in easy and accessible place. I’m using it for personal and business purposes and it saves me lot of work when it comes to keeping information and pass. All you have to think about is keeping your LastPass password, everything else is secure and under control.

CONS: What I don’t like is that it can be really hard signing in from different location, I understand that the security is their priority but when I need a pass quick it can be frustrating. Also, if we want to provde access to everyone in the team we have to pay fair amount, but for personal usage free version is great.

What do you think about this review?

Great Poor

LastPass is great solution for sharing secure credentials with our clients

Read full review >
Sergio
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 31.12.2017 Company Size: 11-50 Employees Industry: Computer Software

PROS: It’s great tool to offer your clients security so they can share sensitive credentials among them. It is more professional way to share something important instead of asking them to send you over email. You can easily go back and find passwords shared months before.

CONS: I wish everyone in our team have an access to clients shared passwords or an admin could distribute shared passwords to other members. Also, the constant notifications to add site to LastPass can be frustrating especially when I’m searching the internet for personal purposes and away from work. I don’t really want to add personal sites to LastPass.

What do you think about this review?

Great Poor

Great password management tool with special price for non-profit organizations

Read full review >
Yvonne
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 14.12.2017 Company Size: 11-50 Employees Industry: Environmental Services

PROS: A password manager tool is very important. I like that those days when sharing pass were stored in Excel spreadsheet, re-using pass or root plus slight variant are behind us. This tool lets me disable an access for people who leave the company, share pass for accounts like Amazon Prime and USPS and to generate unique secure passwords for each site and credential.

CONS: In my opinion, the design is a mess, it has different settings stored in all over the place. Also, re-enrolling phones for 2-factor auth is difficult one. And they managed to fix some security issues in the news created FUD within the upper management department.

What do you think about this review?

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LastPass user reviews

Great pass management tool even for personal purposes

Read full review >
Sally
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 03.11.2021 Company Size: More than 100 Employees Industry: Information Technology and Services

You have all pass in one place, stored and secured

Read full review >
Jackie
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 01.09.2021 Company Size: 1-10 Employees Industry: Consumer Electronics

LastPass is wonderful tool for managing sensitive information

Read full review >
Rogelio
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 03.03.2021 Company Size: 1-10 Employees Industry: Computer Software

Great toool for sharing access to those who need to read the information

Read full review >
Tommy
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 18.02.2021 Company Size: 1-10 Employees Industry: Higher Education

I’m very satisfied with LastPass solution

Read full review >
Roy
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 29.08.2018 Company Size: 1-10 Employees Industry: Management Consulting
Nestor Gilbert

By Nestor Gilbert

Nestor Gilbert is a senior B2B and SaaS analyst and a core contributor at FinancesOnline for over 5 years. With his experience in software development and extensive knowledge of SaaS management, he writes mostly about emerging B2B technologies and their impact on the current business landscape. However, he also provides in-depth reviews on a wide range of software solutions to help businesses find suitable options for them. Through his work, he aims to help companies develop a more tech-forward approach to their operations and overcome their SaaS-related challenges.

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