MENU
GET LISTED
GET LISTED
SHOW ALLPOPULAR CATEGORIES

Magento Review

Magento
Our score: 9.0 User satisfaction: 90%

What is Magento?

Magento is a shopping cart platform built as an open source solution owned by eBay. The first place in this category is held by Wix which has a total score of 9.8/10 and is the winner of our Best Shopping Cart Software Award for 2019. You can try out Wix for free here.

Powerful and robust with eCommerce features and tools, Magento provides businesses a tremendous amount of flexibility when it comes to configuring and taking total control of their stores. With its impressive track record plus its deep integration with eBay, it is no wonder that many businesses choose to build their stores with Magento.

You can utilize the Magento Enterprise Edition and Magento Community to create an individualized shopping experience for your customers. Plus, you can customize the back-end handling of your media content and inventory. Create a branded website for mobile devices and desktops. Add unlimited number of extensions built by the Magento community, offer vouchers, discounts, and recommendations, integrate your shopping cart with payment gateways, manage returns and stock levels, and automate the sending of newsletters, emails, and reminders.

Magento offers a wide range of digital marketing tools such as product reviews, rule-based cross-selling and up-selling, targeted promotions based on customer segmentation, and SEO recommendations. Enable your customers to search your online store based on category, color, and price. Provide them a recommendations engine and wish list. Finally, the Magento Enteprise Edition empowers you to create and manage multiple stores and custom landing pages with rich media features and images.

Show More

Overview of Magento Benefits

Enjoy these Benefits

More than 240,000 merchants all over the world rely on Magento’s powerful eCommerce platform and tools that enable them to achieve their goals by attracting more potential customers, turn prospects into sales, and increase their sales. Flexible and reliable, this solution empowers you to exercise absolute control over your online sales channel. You can leverage your online store with Magento’s enterprise-level functionalities and tools. The platform expands and scales effortlessly and quickly with your business. It provides the functionalities you need as your business grows. Finally, you can take advantage of the deep integration with eBay.

Utilize these Tools

Magento Connect allows you to build extensions to enhance the shopping experience for your customers. Plus, you can improve management of your inventory and personal website. Magento SOAP v2 API enables you to customize the usability of your online store and shopping cart. You can test new tools, roll back changes, and work with sales orders, inventory, products, categories, and customers.

Enjoy Mobility

Magento offers native mobile apps for Android and iPhone/iPad devices with mobile HTML5 interface. You can build a branded mobile site that connects with your website. Your customers can utilize swipe and zoom as well as drag-and-drop tools.

Segment Your Customers for Targeted Promotions

Segment your buyers based on demographic data as well as buying history, shopping cart, and user activity. Then, target specific consumers based on their buying history and provide them specific promotions, pricing, and content. Attach custom coupons and discount codes to newsletters and emails.

Benefit from SEO Tools and Reliable Security

Magento produces SEO-friendly URLs, customized meta descriptions and meta keywords, and a Google site map. You can provide guaranteed security to your customers as all transactions are secured with robust data encryption. The platform supports a vast number of transactions per hour thanks to its persistent bandwidth and advanced full-page caching.

Show More

Overview of Magento Features

  • Web Design
  • Shopping Cart
  • Customer service
  • Order Management
  • Mobile Commerce
  • Product Management
  • Search Engine Optimization
  • Marketing
  • Analytics and Reporting
  • Multiple Websites

Magento Position In Our Categories

Since businesses have special business needs, it is rational that they abstain from subscribing to an all-in-one, “perfect” system. Nevertheless, it would be hard to chance on such application even among sought-after software products. The logical step to do is to spell out the varied main factors which call for a analysis such as important features, plans, skill capability of staff members, company size, etc. Next, you must double down on your product research systematically. Go over some Magento reviews and explore the other software systems in your shortlist more closely. Such comprehensive research makes sure you drop unfit software solutions and buy the one which offers all the benefits your business requires in sustaining growth.

Position of Magento in our main categories:

TOP 50

Magento is one of the top 50 eCommerce Platforms products

TOP 20

Magento is one of the 20 Shopping Cart Software products

If you are interested in Magento it could also be beneficial to analyze other subcategories of Shopping Cart Software listed in our base of SaaS software reviews.

Since each company has specific business requirements, it is sensible for them to desist from looking for a one-size-fits-all faultless software system. Needless to say, it would be useless to try to find such a system even among widely used software platforms. The clever thing to do would be to jot down the various important aspects that need consideration such as required features, budget, skill levels of staff members, company size etc. Then, you should do your groundwork thoroughly. Read some Magento Shopping Cart Software reviews and look into each of the other solutions in your shortlist in detail. Such exhaustive groundwork can make sure you weed out ill-fitting platforms and select the app that offers all the features you need for business success.

How Much Does Magento Cost?

Magento Pricing Plans:

Free Trial

Magento Commerce Starter

Starting at $2,000/month

Magento Commerce Pro

Starting at $3,417/month

Show More

What are Magento pricing details?

Magento Pricing Plans:

Free Trial

Magento Commerce Starter

Starting at $2,000/month

Magento Commerce Pro

Starting at $3,417/month

Magento offers two enterprise pricing packages. The final price depends on your store’s average order value and expected annual online revenue. A 30-day free trial lasts from the date of account creation. You can contact the vendor for more details.

Magento Commerce Starter – starting at $2,000/month

  • Promotions and Pricing
  • Search Engine Optimization
  • Site and Content Management
  • Catalog Management
  • Catalog Browsing
  • Product Browsing
  • Checkout and Payments
  • Shipping
  • Order Management and Customer Service
  • Customer Loyalty
  • Customer Accounts
  • Support for Global Sites
  • Analytics and Reporting
  • Layout and Theming
  • Cloud hosting & deployment
  • 24×7 email support
  • Business Intelligence

Magento Commerce Pro – starting at $3,417/month

  • All Starter features, plus
  • High availability infrastructure
  • Dedicated hardware
  • Dedicated launch manager
  • Integrated B2B functionality that incudes:
    1. corporate account management and support
    2. customized catalogs and price lists
    3. tools for rapid ordering
    4. online requests for quote workflow
    5. increased inventory visibility across retail outlets

User Satisfaction

Positive Social Media Mentions 176
Negative Social Media Mentions 2

We realize that when you choose to get a Shopping Cart Software it’s vital not only to find out how professionals evaluate it in their reviews, but also to discover whether the actual clients and enterprises that use these solutions are actually happy with the product. Because of that need we’ve devised our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Magento reviews across a broad array of social media sites. The information is then displayed in a simple to digest form showing how many customers had positive and negative experience with Magento. With that information available you will be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English
  • Dutch

Pricing Model

  • Monthly payment
  • Quote-based

Customer Types

  • Large Enterprises

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Magento?

Magento supports integrations with the following business systems and applications:

  • Interprise Suite ERP
  • Embedded ERP
  • BankPayment
  • eBay
  • WebShopApps MatrixRate
  • PayOne
  • CashOnDelivery
  • ShipWorks
  • MageMonkey
  • MailChimo
  • Mandrill
  • osCommerce
  • Correios
  • Fontis Australia
  • BeeTailer
  • DebitPayment
  • MigraShop
  • SOFORT
  • AddThis
  • WorldPay
  • Facebook
  • Twitter
  • ePay
  • Searchanise
  • GoMage
  • Open ERP
  • Social
  • DHL
  • Bcash
  • Ingenico
  • Zopim Live Chat

Magento User Reviews

Magento average rating:

Average score
4.7/5 (14 user reviews)
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Juan

PROS: I like its Admin panel and product management feature. Also, there are great features for product and order management, checkout process, promotions and recommendations and they are easily customizable. In addition, there are lot of available plugins and it offers great community which is essential for running our business.

CONS: It has some bugs and its Magento 2 runs very slowly.

Reviewed 7 years ago

Read full review >

The least favorable review

Alejandro

PROS: Magento is full-functional webcart and it functions perfect from the beginning of the instalation. We were able to launch our first Magento store in less time. It provides lot of themes, extensions and modules which make great e-commerce solution. You have full access to codebase which is essential for customizing the functionality of the site.

CONS: There are some issues when new Magento version is released and for this reason you’ll need Magento developer in order to get long-term success with this platform.

Reviewed 8 years ago

Read full review >

More reviews from 14 actual users:

Sort by:

Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

Magento is key to a successful business!

Read full review >
Clarabelle
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 24.11.2021 Company Size: More than 100 Employees Industry: Information Technology and Services

PROS: This platform keeps on giving! It is up-to-date, does regular updating to keep up with the trends.

CONS: There used to be an issue with the indexer, but it was immediately resolved after the updates.

What do you think about this review?

Great Poor

Best among its kind

Read full review >
Abigale
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 10.08.2021 Company Size: More than 100 Employees Industry: N/A

PROS: Magento also has an amazing selection of customizable templates! I love how the app gives freedom for users to edit codes to make our website more like our brand. Other apps don't allow this so we had to stick with their bland templates.

CONS: Magento is not actually beginner-friendly. It would take time to master it especially when it comes to design and integration. Even with customer support's help, it's still not easy. One must really learn it on his own to get used to it.

What do you think about this review?

Great Poor
Show More User Reviews (14)

Revolutionary platform for eCommerce!

Read full review >
Blanche
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 25.07.2021 Company Size: 1-10 Employees Industry: Computer Software

PROS: This platform is always updated to keep up with the trends and the ever-changing eCommerce environment. This is their competitive advantage.

CONS: The app's programming language is PHP. I prefer Java because it's more user-friendly.

What do you think about this review?

Great Poor

e-Commerce people, Magento is your guy!

Read full review >
Liana
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 10.07.2021 Company Size: 11-50 Employees Industry: Marketing and Advertising

PROS: I love how convenient it is for us to integrate the payment gateway. Level-up our game, I must say!

CONS: So far so good!

What do you think about this review?

Great Poor

5-star software!

Read full review >
Ariel
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 02.07.2021 Company Size: More than 100 Employees Industry: Financial Services

PROS: Magento makes our process such as ordering, reordering, returns, and replacement effortless!

CONS: All good!

What do you think about this review?

Great Poor

This is one of the best open source solutions for e-commerce businesses

Read full review >
Willie
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 22.04.2021 Company Size: 11-50 Employees Industry: Internet

PROS: I like Magento’s scalability, reliablity and coding. The good news are that you can start with small catalogue and extend your products without changing the platform. I’m using it for a decade by now and I’m extremely satisfied with it. Also, I enjoy coding within Magento’s framework because it allows you to extend everything.

CONS: For good performance you’ll need additional plugins.

What do you think about this review?

Great Poor

This is flexible e-commerce tool

Read full review >
Michelle
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 21.04.2021 Company Size: 1-10 Employees Industry: Marketing and Advertising

PROS: Magento supports businesses of any size so they can easily get online and sell their products. It is flexible tool with lot of features that are highly effective for online stores. You can easily customize the customer management, catalogs and products with its multi-store setup, campaigns, shipping and attributes.

CONS: This tool is not perfect for small sized businesses and it is not as user-friendly as it should be. You will need tech-savvy partner for setting up, installation of plugins and configuration. Also, business class hosting is recommended or cloud based hosting with CDN support.

What do you think about this review?

Great Poor

I recommend Magento for middle to large businesses

Read full review >
Julian
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 09.03.2021 Company Size: 11-50 Employees Industry: Design

PROS: It is easy to set up and its UI is full of configurable options and features. I like its themes and their design. Also, Magento offers great set of plugins and documentation is great for both end-users and developers. It provides lot of articles and Stack Exchange site for Magento which is helpful if you run into some issues.

CONS: I don’t like its Interface and because there are lot of templates you cannot easily find what you’re looking for. Also, it has steep learning curve and they haven’t improved the security issues.

What do you think about this review?

Great Poor

This is what your company needs!

Read full review >
Jacinto
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 28.02.2021 Company Size: 1-10 Employees Industry: Consumer Goods

PROS: My favorite feature of this user-friendly system is the sales and profit tracker. It perfectly organizes data making it possible to predict future sales and trends in your profit.

CONS: Rarely happens, but it does have issues when importing data.

What do you think about this review?

Great Poor

With Magento you can build full featured sites

Read full review >
Barbara
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 16.02.2021 Company Size: More than 100 Employees Industry: Food & Beverages

PROS: Magento is great e-commerce platform that is built on Zen PHP framework. The community is great and you can always find support when needed. It has unlimited customization for developers and it provides numerous interations with other external services. Also, you caneven accept Bitcoin as well. It has affordable and great themes available.

CONS: Updates can be hard to install. Also, the media storage is built around Unix File system and it doesn’t work great on Windows. Furthermore, some paid plugins are expensive for small shops they could make the prices more flexible for this reason.

What do you think about this review?

Great Poor

This is a great platform for my online store

Read full review >
Juan
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 08.10.2018 Company Size: 11-50 Employees Industry: Internet

PROS: I like its Admin panel and product management feature. Also, there are great features for product and order management, checkout process, promotions and recommendations and they are easily customizable. In addition, there are lot of available plugins and it offers great community which is essential for running our business.

CONS: It has some bugs and its Magento 2 runs very slowly.

What do you think about this review?

Great Poor

We use Magento for developing e-commerce stores

Read full review >
Becky
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 07.03.2018 Company Size: More than 100 Employees Industry: Information Technology and Services

PROS: In my opinion, Magento is great platform for small to middle size businesses, it provides everything you need for running your business. This platform contains everything from customer management, customizable products, downloadable products, multi lang. Support, customizable checkout opt, coupons to multi store support. It has huge amount of connects, themes and options so you can customize it accroding to your needs.

CONS: If you don’t have some tech-skills you’ll have some troubles in using it, because it is not user friendly solution. Also, when new version is released some plugins may act incompatible. However, once you learn how this product works you’ll experience its benefits for your e-commerce store.

What do you think about this review?

Great Poor

We have great experience with Magento

Read full review >
Alejandro
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 26.02.2018 Company Size: 11-50 Employees Industry: Industrial Automation

PROS: Magento is full-functional webcart and it functions perfect from the beginning of the instalation. We were able to launch our first Magento store in less time. It provides lot of themes, extensions and modules which make great e-commerce solution. You have full access to codebase which is essential for customizing the functionality of the site.

CONS: There are some issues when new Magento version is released and for this reason you’ll need Magento developer in order to get long-term success with this platform.

What do you think about this review?

Great Poor

Magento is great e-commerce platform with affordable price

Read full review >
Laurie
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 22.12.2017 Company Size: 11-50 Employees Industry: Retail

PROS: This is stable and robust e-commerce platform. It is modular and versatile and it allows us to add new features and apps to the system. The set up is simple and it offers lot of features for reasonable price. Once you set up Magento you may start using it.

CONS: It has some bugs and Paypal module doesn’t work well.

What do you think about this review?

Great Poor
women man women man man women

Join a community of 7,369 SaaS experts

Thank you for the time you take to leave a quick review of this software. Our community and review base is constantly developing because of experts like you, who are willing to share their experience and knowledge with others to help them make more informed buying decisions.

Sign in with LinkedIn Why we require LinkedIn?
  • Show the community that you're an actual user.
  • We will only show your name and profile image in your review.
  • You can still post your review anonymously.

OR

Sign in with company email

Sign in with company email

Popular Magento Alternatives

Top Competitors To Magento By Price

Trending Shopping Cart Software Reviews

Magento Comparisons

Magento user reviews

Magento is key to a successful business!

Read full review >
Clarabelle
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 24.11.2021 Company Size: More than 100 Employees Industry: Information Technology and Services

Best among its kind

Read full review >
Abigale
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 10.08.2021 Company Size: More than 100 Employees Industry: N/A

Revolutionary platform for eCommerce!

Read full review >
Blanche
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 25.07.2021 Company Size: 1-10 Employees Industry: Computer Software

e-Commerce people, Magento is your guy!

Read full review >
Liana
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 10.07.2021 Company Size: 11-50 Employees Industry: Marketing and Advertising

5-star software!

Read full review >
Ariel
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 02.07.2021 Company Size: More than 100 Employees Industry: Financial Services
Nestor Gilbert

By Nestor Gilbert

Nestor Gilbert is a senior B2B and SaaS analyst and a core contributor at FinancesOnline for over 5 years. With his experience in software development and extensive knowledge of SaaS management, he writes mostly about emerging B2B technologies and their impact on the current business landscape. However, he also provides in-depth reviews on a wide range of software solutions to help businesses find suitable options for them. Through his work, he aims to help companies develop a more tech-forward approach to their operations and overcome their SaaS-related challenges.

Page last modified
Did you find this review useful?
Yes No

Thank you for your feedback

How can we make this page better?

Unsure about this software?
FIND ALTERNATIVES
TOP

Why is FinancesOnline free? Why is FinancesOnline free?

FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.

Share
Tweet
Share