Mobilock Pro Review

PROS: The product is worth using and recommending. I admire Scalefusion for having a robust support team that solves almost anything.

CONS: Been a user for a few months already and I don't see anything wrong with the product.

PROS: Installation of the product was as smooth as we could imagine. Very easy to understand and learn from a non-technical user perspective. I love that we're getting fast responses from their support personnel whenever we have immediate concerns about the product. We have installed Scalefusion to hundreds of gadgets that are being issued to company employees. So far everything has been doing great.

CONS: So far we don't have any pressing issues regarding Scalefusion. We are happy with how the product works for us.

PROS: One of the things that I like the most about this app is it's easy to configure and use. All I need is for employees not to have access to social media accounts, Google, games, and other non-work-related stuff so they can focus on their tasks. Also, I would like to thank them for teaching me how to utilize Remote Cast because I really find it helpful in my day to day work.

CONS: Nothing to dislike as of the moment.

PROS: Deciding to acquire Scalefusion is a smart move for the business. The integration process of all of our gadgets to our apps are working seamlessly. I make sure that all company gadgets and Ipads are enrolled in Scalefusion.

CONS: Everything is all good. I love working with their support team members because they do their best to provide the best type of resolution.

PROS: We acquired Scalefusion a few years back. One of the reasons why we decided to stick with the product is because of its excellent features and an amazing team of customer service representatives. Our business relies on Scalefusion to ensure that our employees are only using tools and sites that are allowed by the company. This helps them in focusing more on their specific roles and being more productive. I am glad that we have a team of experts that can easily pinpoint problems and find the right solutions.

CONS: We encounter minor problems like applications not working properly. When this happens we have to resort to several troubleshooting steps and see how it goes. If things don't work out well then that would be the time that we are advised to uninstall and reinstall the program

PROS: I've worked with a lot of third-party vendors before this one but I must say that Scalefusion stood out. In terms of support, I would say that their staff is well trained in solving even the most complex issues that we encountered.

CONS: The support team I think is based in India. That's why we have to adjust to their timezone so they could accommodate us right away.

PROS: The communication process between my team and clients has improved immensely. It's more straightforward and effective. Also, Scalefusion is lucky to have employees who love what they're doing. It doesn't matter if your problems are big or small because they're always there to lend a helping hand to all of their clients. I also find this app very convenient because of its auto-updates.

CONS: I am thinking of something that I dislike about the product and I honestly couldn't find anything.

PROS: I don't mind calling their support team whenever I have issues with the tool. They always make me feel welcome and they never hesitate to help me with things that I do not understand about the product. I would like to give a special mention to Yukti who was very patient in assisting me several times. The attitude of the employees reflects the company culture and I'm lucky to be their business partner.

CONS: I have all praises for Scalefusion. Definitely a good product.

PROS: Using Scalefusion is really useful to the business because we use it to keep company devices within our control. Every time a new batch of gadgets arrives we automatically enroll each of them to Scalefusion so we can install and update the devices in one sitting. It saves us a lot of time and effort to manage all the company phones that have been issued to different employees across other departments.

CONS: The app is not yet that perfect because we encounter some issues whenever the license gets expired. The good thing is that I was able to call support and ask about the issue. It took time for the rep to figure things out but I like the fact that he took ownership of the call. He was so patient in terms of asking me all the probing questions to determine the root cause of the problem. After a few hours, I am happy that things were sorted out and back to normal.

PROS: Helps me manage data by keeping unwanted sites blocked in company-issued devices. There are several products that I've tried and they weren't that effective. It's a good thing that I found this product which works without any major issues at all.

CONS: Obtaining of software license can be quite costly because you have to do it in several batches.

PROS: Scalefusion for me is very easy to use and install in all our mobile phones and that run on Android. It keeps devices secure from unwanted activities like visiting other sites outside work including YouTube and Facebook. I appreciate the CS team that works hard to help us resolve issues from start to end. They never failed to send us updates about the products and they encourage us to apply it as soon as possible so we have a better and smoother user experience.

CONS: I am hoping that they could come up with an easier way to help companies create a list of websites that we want to block in one go. There are so many sites that I have in mind that I don't want employees to access because it causes them to get distracted while working.

PROS: Our company has issued lots of devices that are being used for different purposes. We have tablets in our business centers that are being used to market the business by adding relevant content that would help and boost the business. Most of our employees are issued company phones and devices to enhance their productivity. However, they use it to take advantage of this privilege as often as they can. One of the reasons why we decided to enroll in Scalefusion is to be able to control the usage of all company-issued devices in a remote setting. We can block unauthorized sites and conduct software upgrades without the need for human interaction or manual configuration which is a very tedious thing to do. Lastly, I would like to thank the support team for always being there whenever we need their help.

CONS: They need to work on some compatibility issues in terms of the dashboard. We seldom open this using a tablet because it's not that responsive so we'd rather use the computer or laptop instead. But aside from that, I don't see any issues with Scalefusion.

PROS: Without Scalefusion a lot of our employees would keep using the devices to browse the internet using the devices that are assigned to them. With this our data consumption significantly increases which is an added cost to our company. Whenever I have a request, all I need to do is call their hotline and any of their reps can assist me. I also appreciate all the effort that they do that goes beyond expectations. As a customer, I am happy that they are seeking ways to provide me long term solutions for my issues so I don't have to keep calling them just to complain.

CONS: I cannot think of anything to dislike about the product. Scalefusion works smoothly most of the time that's why I really like it. Plus the support team is so engaged.

PROS: We are lucky to be working with a product vendor that supports us in terms of our queries and clarifications. The reps who answered my calls are so knowledgeable in what they're doing. I'm really impressed with their patience and dedication to their job. I know that it's not easy to teach newbies but they went above and beyond expectations.

CONS: I am impressed with the level of service that they provide. So far I don't think that there is anything to dislike at all.