Neon CRM Review
What is Neon CRM?
Neon CRM is a nonprofit CRM software designed to help nonprofits grow and scale their organization. The cloud-based platform streamlines management of fundraising events, memberships, events, and nonprofit websites in any size and industry. The unlimited online forms, for instance, allow transactions to be processed and updated automatically in this system.
With Neon CRM, non-profits can also design and build memorable websites without breaking the bank, and ensure a solid web presence to enhance online donations. Neon CRM also offers personalized training and consulting for existing clients, performed by a number of industry experts who provide one-on-one dedicated services. The solution aims to help organizations grow communities, scale impact and inspire audiences to further their mission through industry-leading features and tools. The affordable pricing plans ensure that organizations of all sizes will benefit from its capacity, and achieve their targets more efficiently.
Show MoreOverview of Neon CRM Benefits
Neon CRM allows organizations to seamlessly connect with their supporters.It stands for a relationship-focused system which offers comprehensive supporter profiles, constituent portals, and customizable online-forms.
Integrated mass communication, social media and segmentation tools allow organizations to effectively tell their story to masses. The analytics tools and dashboards that focus on growth and retention help analyze impact of different variables and make better and more informed decisions.
The relationship-focused profiles, on the other hand, foster connection and engage supporters through customizable fields, automatic sync, and 360-degree constituent view. The CRM puts all the data users need to track and improve performance at one place and offers powerful cross transaction reporting. The growth and retention dashboards provide powerful executive reporting capabilities and help managers make strategic decisions.
The CRM supports mobile-friendly and responsive web-forms, which are customizable, can be branded easily, and help reach supporters via any device. The solution offers everything non-profit organizations need to engage with their constituents, including fundraising appeal letters, print communications and mass email communications.
Comprehensive event management features allow effective and easy management of all type of events ranging from get-togethers to executive conferences. Online event registration forms are there for easy and quick registration of an event, seminar, class or conference, while dynamic event listing helps organizations list their upcoming events in multiple formats. Conditional ticketing is also included, this time for the purpose of applying special prices for VIPs and discounts for constituents based on coupon codes or predefined criteria.
Show MoreOverview of Neon CRM Features
- Open API
- iPhone App
- Fund raising and donor management
- Membership and association management
- Event management
- Marketing and communications management
- Constituent management
- Web design and integration
- Social fundraising
- E-Commerce/online store
- Reporting and analytics
- Volunteer management
- Executive dashboards
- Recurring & Scheduled Payment Processing
- Custom constituent login
- Custom web forms
Neon CRM Position In Our Categories
Knowing that companies have particular business-related needs, it is only rational that they abstain from selecting a one-size-fits-all, “perfect” system. Nonetheless, it is nearly futile to chance on such application even among sought-after software systems. The rational thing to undertake should be to jot down the several critical functions which demand deliberation like critical features, price plans, technical skill capability of the users, company size, etc. Next, you must double down on your product research to a full extent. Go over these Neon CRM evaluations and explore each of the software products in your shortlist more closely. Such all-encompassing product investigation makes sure you steer clear of unfit applications and buy the one which offers all the function your business requires.
Position of Neon CRM in our main categories:
TOP
200
Neon CRM is one of the top 200 CRM Software products
TOP
50
Neon CRM is one of the 50 Donor Management Software products
If you are interested in Neon CRM it might also be a good idea to examine other subcategories of Donor Management Software gathered in our base of B2B software reviews.
Since each organization has unique business needs, it is advisable for them to abstain from searching for a one-size-fits-all perfect software solution. Needless to say, it would be pointless to try to find such a system even among widely used software applications. The smart thing to do would be to catalog the various essential factors that need consideration such as required features, budget, skill levels of workers, company size etc. Then, you should do your homework thoroughly. Read some Neon CRM Donor Management Software reviews and investigate each of the other solutions in your shortlist in detail. Such in-depth research can ensure you reject ill-fitting platforms and select the system that presents all the features you require for business success.
How Much Does Neon CRM Cost?
Neon CRM Pricing Plans:
Free Trial
Essentials package
$50/month
Impact Package
$110/month
Empower package
$200/month
What are Neon CRM pricing details?
Neon CRM Pricing Plans:
Free Trial
Essentials package
$50/month
Impact Package
$110/month
Empower package
$200/month
With Neon CRM, you get to choose between three SMB and enterprise pricing plans:
Essentials package – $50/month
- Unlimited system users
- Unlimited online forms
- Live group training
- Unlimited ticket support
- Fundraising or Membership CRM
- Based on # constituent records
Impact Package – $110/month
- All Essentials package features
- Open API Access
Empower package – $200/month
- All essential features plus
- Open API Access
- Live chat support
- On-demand training
User Satisfaction
Positive Social Media Mentions
0
Negative Social Media Mentions
0
We realize that when you decide to get a Donor Management Software it’s important not only to see how experts rank it in their reviews, but also to discover whether the actual clients and companies that use it are genuinely satisfied with the service. Because of that need we’ve created our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and Neon CRM reviews across a vast range of social media sites. The information is then presented in an easy to understand form indicating how many customers had positive and negative experience with Neon CRM. With that information available you should be prepared to make an informed purchasing choice that you won’t regret.
Video
Technical details
Devices Supported
- Windows
- Linux
- iPhone/iPad
- Mac
- Web-based
Deployment
- Cloud Hosted
- Open API
Language Support
- English
Pricing Model
- Monthly payment
- Annual Subscription
Customer Types
- Small Business
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for Neon CRM?
Neon CRM integrates with the following business systems and applications:
- Open API
- MailChimp
- Authorize.net
- Google Analytics
- Social Network integration
- Quickbooks
- WordPress
- Eventbrite
- Drupal
- Google Maps
- Higher Logic
- Donor Search
- Double Donation
- Wealth Engine
- One Click Politics
Neon CRM User Reviews
Neon CRM average rating:
4/5
Overall impression
5/5
Customer Support
4/5
Value for Money
4/5
Ease of Use
Write your own review of this product
ADD A REVIEWThe most favorable review
PROS: Some of the functions of Neon CRM that I enjoy is membership tracking, event management, and payment collection. It's awesome that I can do all these on a single platform. I love that it's accessible regardless of your location since it's cloud-based. I also find it easy to learn.
CONS: The search function can still be improved since it's a bit inconsistent.
The least favorable review
PROS: I love Neon CRM for its Google Analytics feature and its customer support services!
CONS: Neon Events is a bit limited in my opinion.
More reviews from 5 actual users:
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Latest
- Latest
- Most useful
- Most positive
- Most negative
Best CRM for Non-Profits!
Read full review >
4/5
Overall impression
4/5
Customer Support
4/5
Value for Money
4/5
Ease of Use
Published on: 01.12.2021
Company Size: 11-50 Employees
Industry: Non-Profit Organization Management
PROS: It is accessible through the cloud. I would also like to commend their tech support team. They are so reliable.
CONS: You would need to allot a bit of time to learn navigating the software.
Good performance!
Read full review >
4/5
Overall impression
4/5
Customer Support
3/5
Value for Money
4/5
Ease of Use
Published on: 27.11.2021
Company Size: 11-50 Employees
Industry: Non-Profit Organization Management
PROS: I love Neon CRM for its Google Analytics feature and its customer support services!
CONS: Neon Events is a bit limited in my opinion.
Essential tool for Non-Profit Organizations!
Read full review >
5/5
Overall impression
4/5
Customer Support
5/5
Value for Money
5/5
Ease of Use
Published on: 12.05.2021
Company Size: 11-50 Employees
Industry: Non-Profit Organization Management
PROS: Some of the functions of Neon CRM that I enjoy is membership tracking, event management, and payment collection. It's awesome that I can do all these on a single platform. I love that it's accessible regardless of your location since it's cloud-based. I also find it easy to learn.
CONS: The search function can still be improved since it's a bit inconsistent.
Excellent app!
Read full review >
4/5
Overall impression
4/5
Customer Support
3/5
Value for Money
3/5
Ease of Use
Published on: 16.02.2021
Company Size: 11-50 Employees
Industry: Non-Profit Organization Management
PROS: Neon CRM can integrate with other apps, organize information, and generate detailed reports.
CONS: It's not easy to get used to it.
Perfect software for our organization!
Read full review >
5/5
Overall impression
4/5
Customer Support
4/5
Value for Money
4/5
Ease of Use
Published on: 04.09.2020
Company Size: 11-50 Employees
Industry: Philanthropy
PROS: It helps us keep track of our donor and volunteer data, donations, and registrations.
CONS: I've been needing assistance when it comes to reporting because it's not that clear to me.
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Neon CRM user reviews
Best CRM for Non-Profits!
Read full review >
4/5
Overall impression
4/5
Customer Support
4/5
Value for Money
4/5
Ease of Use
Published on: 01.12.2021
Company Size: 11-50 Employees
Industry: Non-Profit Organization Management
Good performance!
Read full review >
4/5
Overall impression
4/5
Customer Support
3/5
Value for Money
4/5
Ease of Use
Published on: 27.11.2021
Company Size: 11-50 Employees
Industry: Non-Profit Organization Management
Essential tool for Non-Profit Organizations!
Read full review >
5/5
Overall impression
4/5
Customer Support
5/5
Value for Money
5/5
Ease of Use
Published on: 12.05.2021
Company Size: 11-50 Employees
Industry: Non-Profit Organization Management
Excellent app!
Read full review >
4/5
Overall impression
4/5
Customer Support
3/5
Value for Money
3/5
Ease of Use
Published on: 16.02.2021
Company Size: 11-50 Employees
Industry: Non-Profit Organization Management
Perfect software for our organization!
Read full review >
5/5
Overall impression
4/5
Customer Support
4/5
Value for Money
4/5
Ease of Use
Published on: 04.09.2020
Company Size: 11-50 Employees
Industry: Philanthropy
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