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Neon CRM Review

Neon CRM
Our score: 8.1 User satisfaction: 100%

What is Neon CRM?

Neon CRM is a nonprofit CRM software designed to help nonprofits grow and scale their organization. The cloud-based platform streamlines management of fundraising events, memberships, events, and nonprofit websites in any size and industry. The unlimited online forms, for instance, allow transactions to be processed and updated automatically in this system.

With Neon CRM, non-profits can also design and build memorable websites without breaking the bank, and ensure a solid web presence to enhance online donations. Neon CRM also offers personalized training and consulting for existing clients, performed by a number of industry experts who provide one-on-one dedicated services. The solution aims to help organizations grow communities, scale impact and inspire audiences to further their mission through industry-leading features and tools. The affordable pricing plans ensure that organizations of all sizes will benefit from its capacity, and achieve their targets more efficiently.

Overview of Neon CRM Benefits

Neon CRM allows organizations to seamlessly connect with their supporters.It stands for a relationship-focused system which offers comprehensive supporter profiles, constituent portals, and customizable online-forms.

Integrated mass communication, social media and segmentation tools allow organizations to effectively tell their story to masses. The analytics tools and dashboards that focus on growth and retention help analyze impact of different variables and make better and more informed decisions.

The relationship-focused profiles, on the other hand, foster connection and engage supporters through customizable fields, automatic sync, and 360-degree constituent view. The CRM puts all the data users need to track and improve performance at one place and offers powerful cross transaction reporting. The growth and retention dashboards provide powerful executive reporting capabilities and help managers make strategic decisions.

The CRM supports mobile-friendly and responsive web-forms, which are customizable, can be branded easily, and help reach supporters via any device. The solution offers everything non-profit organizations need to engage with their constituents, including fundraising appeal letters, print communications and mass email communications.

Comprehensive event management features allow effective and easy management of all type of events ranging from get-togethers to executive conferences. Online event registration forms are there for easy and quick registration of an event, seminar, class or conference, while dynamic event listing helps organizations list their upcoming events in multiple formats. Conditional ticketing is also included, this time for the purpose of applying special prices for VIPs and discounts for constituents based on coupon codes or predefined criteria.

Overview of Neon CRM Features

  • Open API
  • iPhone App
  • Fund raising and donor management
  • Membership and association management
  • Event management
  • Marketing and communications management
  • Constituent management
  • Web design and integration
  • Social fundraising
  • E-Commerce/online store
  • Reporting and analytics
  • Volunteer management
  • Executive dashboards
  • Recurring & Scheduled Payment Processing
  • Custom constituent login
  • Custom web forms

Neon CRM Position In Our Categories

Knowing that businesses have specific business wants, it is sensible they avoid subscribing to an all-in-one, ideal software solution. Just the same, it would be futile to discover such application even among widely used software products. The best step to do would be to write the varied vital factors which entail deliberation like critical features, price terms, technical skill ability of staff members, organizational size, etc. Then, you must follow through your product research thoroughly. Read some of these Neon CRM reviews and check out each of the software options in your list more closely. Such detailed product investigation guarantee you avoid ill-fitting apps and select the system which provides all the benefits you require company requires in sustaining growth.

Position of Neon CRM in our main categories:

TOP 200

Neon CRM is one of the top 200 CRM Software products

TOP 50

Neon CRM is one of the 50 Donor Management Software products

If you are interested in Neon CRM it could also be beneficial to analyze other subcategories of Donor Management Software gathered in our base of SaaS software reviews.

Every enterprise has different needs and requires a software that can be personalized for their size, type of employees and buyers, and the particular industry they are in. For these reasons, no system can offer perfect functionality out-of-the-box. When you look for a software system, first be sure what you require it for. Read some Neon CRM Donor Management Software reviews and ask yourself do you desire basic features or do you need advanced tools? Are there any industry-specific features that you are seeking? Obtain the answers to these questions to aid your search. There are lots of aspects that you need to mull over and these include your budget, particular business requirements, your company size, integration needs etc. Take your time, use a few free trials, and finally choose the app that presents all that you need to improve your company competence and productivity.

How Much Does Neon CRM Cost?

Neon CRM Pricing Plans:

Free Trial

Essentials package

$50/month

Impact Package

$110/month

Empower package

$200/month

With Neon CRM, you get to choose between three SMB and enterprise pricing plans:

Essentials package – $50/month

  • Unlimited system users
  • Unlimited online forms
  • Live group training
  • Unlimited ticket support
  • Fundraising or Membership CRM
  • Based on # constituent records

Impact Package – $110/month

  • All Essentials package features
  • Open API Access

Empower package – $200/month

  • All essential features plus
  • Open API Access
  • Live chat support
  • On-demand training

User Satisfaction

Positive Social Media Mentions 105
Negative Social Media Mentions 0

We realize that when you make a decision to buy Donor Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Neon CRM reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Neon CRM. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

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Technical details

Devices Supported

  • Windows
  • Linux
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • Open API

Language Support

  • English

Pricing Model

  • Monthly payment
  • Annual Subscription

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are Neon CRM pricing details?

Neon CRM Pricing Plans:

Free Trial

Essentials package

$50/month

Impact Package

$110/month

Empower package

$200/month

With Neon CRM, you get to choose between three SMB and enterprise pricing plans:

Essentials package – $50/month

  • Unlimited system users
  • Unlimited online forms
  • Live group training
  • Unlimited ticket support
  • Fundraising or Membership CRM
  • Based on # constituent records

Impact Package – $110/month

  • All Essentials package features
  • Open API Access

Empower package – $200/month

  • All essential features plus
  • Open API Access
  • Live chat support
  • On-demand training

What integrations are available for Neon CRM?

Neon CRM integrates with the following business systems and applications:

  • Open API
  • MailChimp
  • Authorize.net
  • Google Analytics
  • Social Network integration
  • Quickbooks
  • WordPress
  • Eventbrite
  • Drupal
  • Google Maps
  • Higher Logic
  • Donor Search
  • Double Donation
  • Wealth Engine
  • One Click Politics
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Reviewed By Louie Andre
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