NewOaks AI Review

NewOaks AI revolutionizes customer engagement and operational efficiency with its advanced features, tailored to enhance interaction, automate processes, and drive business growth. With it, users can reap the following benefits:

Enable 24/7 Customer Support for Customers

NewOaks AI enables businesses to provide round-the-clock customer support through its AI-driven chatbots. This platform’s live chat feature allows customers to seek immediate assistance and resolve queries instantly, even outside regular business hours. This feature enhances satisfaction and reduces response times.

Increased Lead Conversion

NewOaks AI helps businesses convert website visitors into potential customers by capturing and managing leads effectively. With the lead capture feature gathering key contact information, it turns casual site visitors into actionable leads. More so, this platform’s appointment scheduling feature not only answers queries but also prompts visitors to book appointments to increase conversion rates.

Automated Appointment Booking

NewOaks AI streamlines the appointment booking process through its conversational capabilities. This feature allows clients to schedule appointments via website chat widgets or SMS. Its dual-platform approach ensures clients receive consistent, high-quality service, making it easier for them to book appointments at their convenience. This results in higher booking rates and better time management for your business.

In addition, NewOaks AI can integrate with platforms like Calendly to ensure that all appointments are scheduled based on real-time availability. This reduces the need for manual intervention and improves booking efficiency.

Multilingual Support

NewOaks AI facilitates effective communication with a diverse customer base by supporting approximately 95 languages. This feature eliminates language barriers so businesses can engage with customers worldwide in their preferred language. With the chatbot’s ability to understand and respond in multiple languages, accessibility and customer satisfaction across global markets improve.

Enhanced Customer Engagement

NewOaks AI enhances customer engagement through interactive and personalized interactions. This feature allows businesses to customize chatbot personalities and responses, creating a more engaging user experience. NewOaks AI’s customization options enable businesses to tailor interactions based on customer preferences and behavior to foster deeper connections and loyalty.

Secure Data Handling

NewOaks AI prioritizes data security by storing content on secure Microsoft Azure servers. This feature ensures that sensitive information uploaded via TXT, PDF, and DOCX files remains protected against unauthorized access or breaches. As such, businesses can confidently upload documents knowing that their data is stored in compliance with industry standards to enhance trust and credibility.

Integration with CRM Systems

The Bi-Directional API/Webhooks feature integrates NewOaks AI with popular CRM solutions like Salesforce, HubSpot, and Zoho CRM. This integration facilitates dynamic client interactions and data synchronization so all customer information is up-to-date and accessible. This helps streamline workflow and improves data accuracy.

Custom Domain and White-labeling

NewOaks AI offers custom domain options and white-labeling capabilities that allow businesses to maintain brand consistency across communication channels. This feature enables businesses to embed chatbots and interact with customers under their own branded domains and interfaces. NewOaks AI‘s white-label dashboard and email options allow businesses to showcase their brand identity while delivering seamless customer experiences.

Proactive Customer Engagement

NewOaks AI ensures ongoing customer engagement beyond initial interactions through proactive follow-up actions. This feature allows businesses to follow up with customers after a specified period so no opportunity is missed. With this platform’s automated SMS marketing feature, conversations with leads are initiated to nurture relationships and drive conversions over time.

Cost-Effective Communication

NewOaks AI offers a Free Text SMS Chatbot that automates client engagement without any additional costs. This feature allows you to send and receive SMS messages, engage with leads, and manage bookings efficiently. This way, users reduce the need for expensive marketing campaigns and human intervention to save money.