OpenBack Review
What is OpenBack?
OpenBack is an intelligent notifications delivery application designed to significantly enhance app engagement and usage by sending the perfect one-to-one notifications to users at the very right moment. With OpenBack, companies are able to configure their mobile apps to send personalized notifications that empower users to perform the desired actions, thereby improving engagement and retention.
The software utilizes a user-centric approach with their notifications, an element that is not offered by push notifications. OpenBack gives users total full notification management along with a plethora of features including over 30 user-centric triggers, machine learning triggers, intuitive dashboards, and analytics to name a few.
Show MoreOverview of OpenBack Benefits
OpenBack is simply better than push notifications, delivering 1o to 15 times more interaction rate compared to the latter. With its intelligent delivery and management, OpenBack enables any mobile app to send notifications in the best possible way to their users, ranging from SMS to emails among others. The system does so that results to users becoming more empowered to perform desired actions.
Most users ignore automated notifications because they are boring, not quite engaging, and often delivered in the worst possible time. With OpenBack, notifications are personalized and are built with the user in mind. Not only do OpenBack notifications encourage users to do certain actions, but also enhances user retention, improves win back and re-engagement rate exponentially.
Personalization is one OpenBack’s critical components as to why many users opt to engage with their apps’ notifications. Each notification delivered is customized to provide users with the best experience, laced with specific content and triggers and delivered at the best possible moment.
Compared to expert marketers who send notifications based on an educated guess, OpenBack times the delivery of its notifications based on contextual triggers. These smart notifications have proven to be quite effective in its purpose, with customers enjoying more than 70% user interaction.
Show MoreOverview of OpenBack Features
- Multiple Message Types
- Multi-App Management
- Intelligent Routing
- Notification Personalization
- Recurring Delivery Settings
- Access 30+ groups of Device Triggers
- Custom Triggers
- Advanced Triggers
- User Preference Triggers
- Machine Learning Triggers
- Full Notification Funnel Tracking
- Campaign Manager Reporting
- Interactive Rate Tracking
- Reporting API
- CRM integration
- Guaranteed Delivery
- Smart User Permission Management
- Offline mode
- Encryption
- Pre-Permission User Dialog
- Fixed Region Platform
- Campaign API
- Email Service Provider
What Problems Will OpenBack Solve?
Scenario #1: OpenBack sends each notification on a one-to-one basis and can be triggered at unique moments for each app user. Once a message is created, the user can choose which contextual triggers are essential to the notification campaign.
Scenario #2: OpenBack sends the notifications directly to each user’s device, so they can appear instantly or be scheduled to trigger when ready.
Scenario #3: OpenBack supports delivery of multiple message types including notifications, Interactive Display Messages (IDM’s), SMS and email. Clients can choose which message is most relevant to the content and can deliver a full page image, video, URL or custom HTML to help get a message across in the right way.
OpenBack Position In Our Categories
Because businesses have their own business-related needs, it is only practical they steer clear of paying for a one-size-fits-all, ideal software solution. Nevertheless, it is nearly futile to find such application even among widely used software systems. The better step to do can be to note down the varied chief aspects which require investigation such as critical features, price plans, technical skill competence of staff members, company size, etc. The second step is, you must follow through your product research systematically. Browse through some OpenBack reviews and explore each of the software systems in your shortlist more closely. Such well-rounded research guarantees you weed out ill-fitting apps and subscribe to the system which has all the aspects your business requires for success.
Position of OpenBack in our main categories:
TOP
500
OpenBack is one of the top 500 IT Management Software products
Enterprises have unique wants and requirements and no software application can be just right in such a situation. It is futile to try to find a perfect out-of-the-box software system that fulfills all your business wants. The wise thing to do would be to customize the solution for your special wants, employee skill levels, budget, and other elements. For these reasons, do not rush and subscribe to well-publicized popular solutions. Though these may be widely used, they may not be the ideal fit for your specific requirements. Do your research, look into each short-listed application in detail, read a few OpenBack IT Management Software reviews, call the vendor for explanations, and finally settle for the application that presents what you need.
How Much Does OpenBack Cost?
OpenBack Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
What are OpenBack pricing details?
OpenBack Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
Contact OpenBack for enterprise pricing information and other product details. You can also submit a request for a demo to see if the software is a perfect fit for your business.
User Satisfaction
Positive Social Media Mentions
141
Negative Social Media Mentions
1
We realize that when you decide to get a IT Management Software it’s vital not only to learn how professionals score it in their reviews, but also to discover whether the real clients and businesses that use this software are genuinely satisfied with the product. That’s why we’ve devised our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and OpenBack reviews across a wide range of social media sites. The data is then displayed in a simple to digest format revealing how many customers had positive and negative experience with OpenBack. With that information at hand you should be equipped to make an informed purchasing decision that you won’t regret.
Technical details
Devices Supported
- Android
- iPhone/iPad
- Web-based
Deployment
- Cloud Hosted
Language Support
- English
Pricing Model
- Quote-based
Customer Types
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for OpenBack?
OpenBack integrates with the following business systems and applications:
- MailChimp
- SendGrid
- Twilio
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