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OpenBack Review

OpenBack
Our score: 8.0 User satisfaction: 99%

What is OpenBack?

OpenBack is an intelligent notifications delivery application designed to significantly enhance app engagement and usage by sending the perfect one-to-one notifications to users at the very right moment. With OpenBack, companies are able to configure their mobile apps to send personalized notifications that empower users to perform the desired actions, thereby improving engagement and retention.

The software utilizes a user-centric approach with their notifications, an element that is not offered by push notifications. OpenBack gives users total full notification management along with a plethora of features including over 30 user-centric triggers, machine learning triggers, intuitive dashboards, and analytics to name a few.

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Overview of OpenBack Benefits

OpenBack is simply better than push notifications, delivering 1o to 15 times more interaction rate compared to the latter. With its intelligent delivery and management, OpenBack enables any mobile app to send notifications in the best possible way to their users, ranging from SMS to emails among others. The system does so that results to users becoming more empowered to perform desired actions.

Most users ignore automated notifications because they are boring, not quite engaging, and often delivered in the worst possible time. With OpenBack, notifications are personalized and are built with the user in mind. Not only do OpenBack notifications encourage users to do certain actions, but also enhances user retention, improves win back and re-engagement rate exponentially.

Personalization is one OpenBack’s critical components as to why many users opt to engage with their apps’ notifications. Each notification delivered is customized to provide users with the best experience, laced with specific content and triggers and delivered at the best possible moment.

Compared to expert marketers who send notifications based on an educated guess, OpenBack times the delivery of its notifications based on contextual triggers. These smart notifications have proven to be quite effective in its purpose, with customers enjoying more than 70% user interaction.

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Overview of OpenBack Features

  • Multiple Message Types
  • Multi-App Management
  • Intelligent Routing
  • Notification Personalization
  • Recurring Delivery Settings
  • Access 30+ groups of Device Triggers
  • Custom Triggers
  • Advanced Triggers
  • User Preference Triggers
  • Machine Learning Triggers
  • Full Notification Funnel Tracking
  • Campaign Manager Reporting
  • Interactive Rate Tracking
  • Reporting API
  • CRM integration
  • Guaranteed Delivery
  • Smart User Permission Management
  • Offline mode
  • Encryption
  • Pre-Permission User Dialog
  • Fixed Region Platform
  • Campaign API
  • Email Service Provider

What Problems Will OpenBack Solve?

Scenario #1: OpenBack sends each notification on a one-to-one basis and can be triggered at unique moments for each app user. Once a message is created, the user can choose which contextual triggers are essential to the notification campaign.

Scenario #2: OpenBack sends the notifications directly to each user’s device, so they can appear instantly or be scheduled to trigger when ready. 

Scenario #3: OpenBack supports delivery of multiple message types including notifications, Interactive Display Messages (IDM’s), SMS and email. Clients can choose which message is most relevant to the content and can deliver a full page image, video, URL or custom HTML to help get a message across in the right way.

OpenBack Position In Our Categories

Because businesses have distinct business-related demands, it is reasonable they abstain from subscribing to a one-size-fits-all, ideal software system. Still, it would be almost impossible to chance on such application even among branded software products. The clever step to do would be to take note of the varied main aspects that necessitate deliberation including major features, price terms, skill competence of the employees, organizational size, etc. Thereafter, you should double down on your product research thoroughly. Go over some OpenBack reviews and check out the other solutions in your list in detail. Such detailed product research guarantee you drop mismatched applications and select the one that includes all the tools your company requires.

Position of OpenBack in our main categories:

TOP 500

OpenBack is one of the top 500 IT Management Software products

There are well-liked and widely used systems in each software group. But are they automatically the best fit for your organization’s special wants? A popular software application may have thousands of customers, but does it provide what you need? For this reason, do not blindly spend on popular systems. Read at least a few OpenBack IT Management Software reviews and consider the aspects that you want in the software such as the price, main features, available integrations etc. Then, choose a few solutions that fit your requirements. Try out the free trials of these apps, read online comments, get clarifications from the seller, and do your research systematically. This exhaustive homework is sure to assist you find the most excellent software application for your firm’s unique wants.

How Much Does OpenBack Cost?

OpenBack Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

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What are OpenBack pricing details?

OpenBack Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Contact OpenBack for enterprise pricing information and other product details. You can also submit a request for a demo to see if the software is a perfect fit for your business.

User Satisfaction

Positive Social Media Mentions 141
Negative Social Media Mentions 1

We know that when you make a decision to get a IT Management Software it’s important not only to see how experts evaluate it in their reviews, but also to discover if the real users and businesses that purchased this software are actually content with the product. That’s why we’ve designer our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and OpenBack reviews across a vast range of social media sites. The data is then featured in an easy to understand format revealing how many clients had positive and negative experience with OpenBack. With that information at your disposal you will be equipped to make an informed business choice that you won’t regret.

Technical details

Devices Supported

  • Android
  • iPhone/iPad
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for OpenBack?

OpenBack integrates with the following business systems and applications:

  • MailChimp
  • SendGrid
  • Twilio
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Nestor Gilbert

By Nestor Gilbert

Nestor Gilbert is a senior B2B and SaaS analyst and a core contributor at FinancesOnline for over 5 years. With his experience in software development and extensive knowledge of SaaS management, he writes mostly about emerging B2B technologies and their impact on the current business landscape. However, he also provides in-depth reviews on a wide range of software solutions to help businesses find suitable options for them. Through his work, he aims to help companies develop a more tech-forward approach to their operations and overcome their SaaS-related challenges.

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