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Panopta Review

Panopta
Our score: 7.0 User satisfaction: 100%

What is Panopta?

Panopta is a leading website monitoring service provider that is accurate, flexible, and scalable. It is used by online merchants and professional service firms who run anywhere from single websites to multiple datacenters. This application affords them the ability to keep track of their websites’ uptimes and servers through different methods.

Panopta is also constantly monitoring the health of websites and servers with its cloud-based technology. This makes certain that customers are notified of problems whenever they occur and even alert the person responsible for such issues. This ensures that problems are acted upon promptly.

Panopta even provides tools for server and network monitoring for a well-rounded and completely healthy infrastructure.

Overview of Panopta Benefits

Powerful Monitoring Capability

Panopta provides users with a complete overview of their infrastructure’s health, through unlimited customizable dashboards. The application’s monitoring starts with website monitoring to ensure that customer-related services are always up and running. This allows their websites to continue engaging with customers so they can gain more profits. After which, measuring the metrics related to the firewall follows as well as that of the network. This affords users with a complete picture of behind-the-firewall occurrences and also the data that may aid in pinpointing the causes of underlying problems. This allows engineers and other IT professionals to resolve issues the moment they arise.

On-the-Dot Alerts

Panopta monitors the system all the time to make certain that it runs smoothly. In case the application encounters issues, it immediately sends alerts to the designated troubleshooter through different communication and ticketing channels like Slack, Twitter, HipChat, and many others.

Moreover, Panopta has the ability to conduct on-call and scheduled maintenance works. This allows users to focus most of their attention on other related tasks while making certain that the infrastructure continues to run smoothly.

Mobile Power

Panopta has dedicated apps for both Android and iOS smartphones and tablets. This enables users to keep track of the system health regardless of their location and to access all information related to an issue. This allows them to make informed decisions at all times and also to collaborate with the rest of the team in resolving the problem.

Detailed Insights

Panopta comes with dashboards that can be customized to display information that users need to know at all times. Users can also create an unlimited number of dashboards so they are able to access relevant data round-the-clock. This lets them remain aware of their system’s status without drilling down to other levels.

Moreover, Panopta also assists firms in making their customers aware of what is happening to their websites through status pages. This lets them field phone calls and emails asking for explanations regarding downtimes and technical issues.

Furthermore, Panopta can generate reports as needed and as scheduled. These provide users with in-depth data and analysis regarding different metrics that they can choose to be delivered to them daily, weekly, or at certain times of the week. This way, they are aware of what goes on with their systems on a timely basis.

Overview of Panopta Features

  • Website Monitoring
  • Server Monitoring
  • Firewall Monitoring & Metrics
  • Network Monitoring
  • Application Monitoring
  • Alerts Delegation
  • Ticketing & Communication Tools Integration
  • Maintenance & On-Call Scheduling
  • Dashboards
  • Status Pages
  • Ad-Hoc & Scheduled Reports

Panopta Position In Our Categories

Keeping in mind companies have distinct business-related requirements, it is only prudent that they abstain from getting an all-encompassing, ideal system. Needless to say, it would be almost impossible to try to chance on such application even among branded software solutions.
The practicable thing to undertake is to spell out the various critical functions which merit scrutiny such as key features, price terms, technical skill capability of staff members, company size, etc. Thereafter, you should conduct the product research systematically. Read some of these Panopta review articles and check out the other software solutions in your shortlist more closely. Such comprehensive product research ascertain you keep away from poorly fit software products and buy the system that provides all the aspects you require company requires to achieve growth.

Position of Panopta in our main categories:

TOP 500

Panopta is one of the top 500 Customer Support Software products

TOP 500

Panopta is one of the top 500 IT Management Software products

Panopta is also listed in the following subcategories:

It is crucial to keep in mind that hardly any app in the IT Management Software category is a perfect solution able to fulfill all the needs of all company types, sizes and industries. It may be a good idea to read a few Panopta IT Management Software reviews first as certain solutions may excel exclusively in a really small set of applications or be created with a very specific industry in mind. Others may operate with an intention of being simple and intuitive and as a result lack complicated features desired by more experienced users. There are also software that cater to a broad group of customers and provide a complex feature set, however this in most cases comes at a higher price of such a software. Be certain that you're aware of your requirements so that you choose a software that provides all the features you look for.

How Much Does Panopta Cost?

Panopta Pricing Plans:

Free Trial

Advanced Node

$6/node/month

Standard Node

$4/node/month

Custom

Contact vendor

Panopta offers three SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:

Advanced Node – $6/node/month

  • External Monitoring
  • OnSight vCollector Private Server Monitoring
  • Resource Utilization & Application Metrics Monitoring
  • Network Device Health & Performance Monitoring
  • Unlimited Custom Dashboards
  • Unlimited Users & Alerts
  • Status Pages
  • Third-Party Integrations
  • On-Call Schedules
  • 12-Month Data Retention

Standard Node – $4/node/month

  • External Monitoring
  • OnSight vCollector Private Server Monitoring
  • Unlimited Custom Dashboards
  • Unlimited Users & Alerts
  • Status Pages
  • Third-Party Integrations
  • On-Call Schedules
  • 12-Month Data Retention

Custom – request a quote

  • For more than 250 nodes

Panopta also offers a 30-day free trial. To avail of the no-cost trial or to schedule a free demo, send an email to or call sales.

User Satisfaction

Positive Social Media Mentions 8
Negative Social Media Mentions 0

We realize that when you make a decision to buy IT Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Panopta reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Panopta. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Android
  • iPhone/iPad
  • Web-based

Deployment

  • Cloud Hosted
  • Open API

Language Support

  • English

Pricing Model

  • Monthly payment
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are Panopta pricing details?

Panopta Pricing Plans:

Free Trial

Advanced Node

$6/node/month

Standard Node

$4/node/month

Custom

Contact vendor

Panopta offers three SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:

Advanced Node – $6/node/month

  • External Monitoring
  • OnSight vCollector Private Server Monitoring
  • Resource Utilization & Application Metrics Monitoring
  • Network Device Health & Performance Monitoring
  • Unlimited Custom Dashboards
  • Unlimited Users & Alerts
  • Status Pages
  • Third-Party Integrations
  • On-Call Schedules
  • 12-Month Data Retention

Standard Node – $4/node/month

  • External Monitoring
  • OnSight vCollector Private Server Monitoring
  • Unlimited Custom Dashboards
  • Unlimited Users & Alerts
  • Status Pages
  • Third-Party Integrations
  • On-Call Schedules
  • 12-Month Data Retention

Custom – request a quote

  • For more than 250 nodes

Panopta also offers a 30-day free trial. To avail of the no-cost trial or to schedule a free demo, send an email to or call sales.

What integrations are available for Panopta?

Panopta offers access to its REST API to enable users to create their custom integrations with third-party solutions like communications and ticketing tools (Slack, IRC, Twitter, etc.).

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Reviewed By Nestor Gilbert
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