Squadcast Review
What is Squadcast?
Squadcast is a platform built around Site Reliability Engineering (SRE) practices with on-call scheduling and incident management capabilities. It helps tech teams of any size adopt the best SRE practices to boost their incident resolution metrics and their systems’ reliability. The platform provides its users with a centralized dashboard that displays the system’s health. Tech teams can track their SLIs, inspect SLOs, take automated actions, and use virtual incident war rooms for faster incident resolutions.
The software also comes with highly configurable features such as alert deduplication and contextual tagging, enabling tech teams to discover everything they need and take necessary actions efficiently. Tech teams can communicate any incident or the status of their service to relevant stakeholders through the Status Page, helping businesses attain transparency, which is one of SRE’s core features.
Furthermore, Squadcast converts incident data to actionable learning insights. The system offers an automated incident timeline that displays crucial information such as the date the incident happened, and the staff who resolved it. Platform users can also generate postmortem documents as well as MTTA/MTTR Performance Report with ease.
Squadcast comes with API, enabling businesses to integrate the system with third-party applications such as Google Hangouts, Slack, and Azure Monitor. The platform also offers native mobile applications that tech teams can use to manage incidents and take actions while on the go.
Show MoreOverview of Squadcast Benefits
SRE-Focused Platform
Squadcast is a Site Reliability Engineering (SRE)-focused software. It offers SRE-specific features that empower businesses to adopt the best practices of incident management through SRE principles.
Offers Site Reliability Essentials
Squadcast enables users to track Service Level Indicators (SLIs) such as status codes, memory, and latency, inspect Service Level Objectives (SLO) on a single dashboard, and use automated actions to reduce toil. Additionally, the app helps tech teams get their SLA as well as error budget expenditure under control.
Free Public Status Page
Transparency is one of SRE’s core principles. And Squadcast helps businesses attain transparency through the free status page. Tech teams can configure the public-facing services as well as their dependent components and display their status in real-time. Furthermore, the platform allows users to add a subscription option for their public status page.
Integrates With Wide Array Of Applications
Squadcast offers integration with third-party tools for monitoring, communications, log management, error tracking, version control, and a whole lot more. Examples of available integrations are AWS Cloud Trail, Cisco DNAC, Google Hangouts, Github, and Jenkins. The integration allows organizations to take action and collaborate across their existing suite of applications.
Incident Management On The Go
Squadcast has native mobile applications for Android and iOS devices, enabling your tech team to manage incidents and take actions even while away from the office. The app also comes with incident timelines, incident war rooms, and schedules.
Show MoreOverview of Squadcast Features
- Centralized SLO Dashboard
- War Room
- Public And Private Status Pages
- Alert Deduplication
- Event Tagging
- Tag-Based Routing
- On-Call Scheduling
- Rule-Based Suppression
- Auto Recorded Incident Timeline
- Analytics
What Problems Will Squadcast Solve?
Engineers, IT and DevOps/SRE teams choose Squadcast because they want to promote SRE best practices and not just manage on-call schedules and incident response. What makes it unique compared to other competitors in this space are:
- Promote SRE Best Practices – Squadcast is an SRE-focused platform. It is designed to ensure teams adopt world-class site reliability practices. Every feature the software provider builds is aimed towards catalyzing your efforts towards maintaining an outstanding customer experience.
- Site reliability Essentials – Ability to configure and monitor SLOs for latency, memory, and status codes. Bringing SLA and error budget expenditure under control.
- Free Public Status Page – One of the core principles of SRE is Transparency. Squadcast helps organizations level up their reliability and transparency with our free public Status page. They can configure their public-facing services and their dependent components and show their status in real-time directly within Squadcast.
Awards & Quality Certificates
Squadcast Position In Our Categories
Knowing that businesses have their own business-related demands, it is prudent they abstain from buying a one-size-fits-all, “perfect” system. Just the same, it would be almost impossible to try to find such an app even among well-known software products. The right thing to undertake is to set down the various chief aspects which call for a consideration including critical features, budget, technical skill aptitude of the employees, organizational size, etc. The second step is, you must do your product research thoroughly. Read some Squadcast review articles and check out the other software products in your shortlist more closely. Such well-rounded research ascertains you avoid ill-fitting apps and buy the one that delivers all the tools your business requires.
Position of Squadcast in our main categories:
TOP
200
Squadcast is one of the top 200 IT Management Software products
If you are interested in Squadcast it may also be a good idea to analyze other subcategories of IT Management Software gathered in our database of B2B software reviews.
It is essential to realize that almost no service in the IT Management Software category is an ideal solution that can meet all the requirements of different company types, sizes and industries. It may be a good idea to read a few Squadcast IT Management Software reviews first as certain solutions can dominate exclusively in a really narrow set of applications or be prepared with a very specific type of industry in mind. Others may operate with an intention of being simple and intuitive and consequently lack advanced elements needed by more experienced users. There are also solutions that focus on a broad group of customers and give you a rich feature set, however this usually comes at a more significant cost of such a software. Make sure you're aware of your requirements so that you purchase a software that offers all the functionalities you search for.
How Much Does Squadcast Cost?
Squadcast Pricing Plans:
Free Trial
Essential Plan
$0
Pro Plan
$12/user/month
Enterprise Plan
$25/user/month
What are Squadcast pricing details?
Squadcast Pricing Plans:
Free Trial
Essential Plan
$0
Pro Plan
$12/user/month
Enterprise Plan
$25/user/month
Squadcast offers a free plan and two enterprise pricing packages billable on a monthly and annual basis:
Essential Plan – $0
- 200 Free SMS
- 200 Free Calls
- 100 Response Actions Per Month
- 5 Services
- 5 SLOs
- 1 Status Page
-
10 Incident Postmortem with Templates
- Unlimited Email & Push Notifications
- Unlimited SLIs
- On-call Schedules
- Escalation Policies
- Schedule Overrides
- Squads
- Multiple Alert Sources For A Single Service
- Alert Deduplication
- Service Maintenance Windows
- Rule-based Alert Suppression
- SLO Tracking Dashboards
- Subscribe to Status Page
- Public Status Page
- Incident War Rooms
- ChatOps Integration
- Historical Incident Search
- Event Severity Levels
- Native Integrations With The Event Source
- Events Attributes-Based Incident Routing
- MTTA / MTTR Performance Report
- Auto Recorded Incident Timelines
- User and Incident-Based Analytics
- API
- Role-based Access Control
- Mobile App
- Knowledge Base
- 6-Months Data Retention
Pro Plan – $12/user/month ($9/user/month if billed annually)
- Up to 10 Free Stakeholders
- Unlimited Free SMS
- Unlimited Free Calls
- Unlimited Response Actions
- Unlimited Services
- Unlimited SLOs
-
Unlimited Incident Postmortem with Templates
- 5 Status Page
- Private Status Page
- Everything in the Essential Plan
- JIRA Integration
- SCM Integrations for the Dynamic Squad
- Phone, Email, & Chat Support
- 1-year Data Retention
-
Exportable Incident Timelines
Enterprise Plan – $25/user/month ($19/user/month if billed annually)
- Unlimited Stakeholders
- Unlimited Number of Status Pages
- Everything in the Pro Plan
- Single Sign-On
- Customer Reliability Engineer
- Dedicated Account Manager
- Unlimited Data Retention
User Satisfaction
Positive Social Media Mentions
99
Negative Social Media Mentions
12
We are aware that when you make a decision to purchase a IT Management Software it’s vital not only to find out how professionals score it in their reviews, but also to discover if the actual users and businesses that bought this software are genuinely happy with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Squadcast reviews across a vast array of social media sites. The information is then displayed in an easy to understand form revealing how many people had positive and negative experience with Squadcast. With that information available you will be prepared to make an informed purchasing choice that you won’t regret.
Technical details
Devices Supported
- Windows
- Android
- iPhone/iPad
- Mac
- Web-based
Deployment
- Cloud Hosted
- On Premise
Language Support
- English
Pricing Model
- Free
- Monthly payment
- Annual Subscription
Customer Types
- Small Business
- Large Enterprises
- Medium Business
- Freelancers
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for Squadcast?
Squadcast integrates with a plethora of tools that are used for monitoring, messaging, ticketing, log management, error tracking, version control, CI/CD, testing, database, ITSM, and more including but not limited to the following:
- AWS CloudTrail
- AWS CloudWatch
- AppDynamics
- App Signal
- Azure Monitor
- Azure AD SSO
- Buildkite
- Circleci
- Checkmk
- Cisco DNAC
- CopperEgg
- Conviva
- Crashlytics
- Coralogix
- Custom SAML 2.0
- Dynatrace
- Datadog
- Elastic
- ElastAlert
- Freshping
- Ghost Inspector
- Github
- Google SSO
- Google Hangouts
- Graylog
- Grafana
- InsightOps
- Instana
- Icinga2
- HoneyBadger
- HetrixTools
- Jira Server
- Jira Cloud
- Jenkins
- Microsoft ADFS SSO
- Logstash
- Loggly
- LogDNA
- Okta
- New Relic
- Nagios
- MongoDB
- Papertrail
- PRTG Network Monitor
- OverOps
- OpManager
- Rollbar
- Rapid7 InsightIDR
- Prometheus
- Pingdom
- Sensu
- Sematext
- Scout APM
- Runscope
- SignalFX
- Server Density
- Sentry
- Sensu Go
- Splunk
- SolarWinds AppOptics APM
- Slack
- Site24x7
- StatusCake
- Stacktify’s Retrace
- Stackdriver
- Sqreen
- Uptime Robot
- Terraform
- Sysdig
- Sumo Logic
- Zabbix
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