Squadcast Review
What is Squadcast?
Squadcast is a platform built around Site Reliability Engineering (SRE) practices with on-call scheduling and incident management capabilities. It helps tech teams of any size adopt the best SRE practices to boost their incident resolution metrics and their systems’ reliability. The platform provides its users with a centralized dashboard that displays the system’s health. Tech teams can track their SLIs, inspect SLOs, take automated actions, and use virtual incident war rooms for faster incident resolutions.
The software also comes with highly configurable features such as alert deduplication and contextual tagging, enabling tech teams to discover everything they need and take necessary actions efficiently. Tech teams can communicate any incident or the status of their service to relevant stakeholders through the Status Page, helping businesses attain transparency, which is one of SRE’s core features.
Furthermore, Squadcast converts incident data to actionable learning insights. The system offers an automated incident timeline that displays crucial information such as the date the incident happened, and the staff who resolved it. Platform users can also generate postmortem documents as well as MTTA/MTTR Performance Report with ease.
Squadcast comes with API, enabling businesses to integrate the system with third-party applications such as Google Hangouts, Slack, and Azure Monitor. The platform also offers native mobile applications that tech teams can use to manage incidents and take actions while on the go.
Show MoreOverview of Squadcast Benefits
SRE-Focused Platform
Squadcast is a Site Reliability Engineering (SRE)-focused software. It offers SRE-specific features that empower businesses to adopt the best practices of incident management through SRE principles.
Offers Site Reliability Essentials
Squadcast enables users to track Service Level Indicators (SLIs) such as status codes, memory, and latency, inspect Service Level Objectives (SLO) on a single dashboard, and use automated actions to reduce toil. Additionally, the app helps tech teams get their SLA as well as error budget expenditure under control.
Free Public Status Page
Transparency is one of SRE’s core principles. And Squadcast helps businesses attain transparency through the free status page. Tech teams can configure the public-facing services as well as their dependent components and display their status in real-time. Furthermore, the platform allows users to add a subscription option for their public status page.
Integrates With Wide Array Of Applications
Squadcast offers integration with third-party tools for monitoring, communications, log management, error tracking, version control, and a whole lot more. Examples of available integrations are AWS Cloud Trail, Cisco DNAC, Google Hangouts, Github, and Jenkins. The integration allows organizations to take action and collaborate across their existing suite of applications.
Incident Management On The Go
Squadcast has native mobile applications for Android and iOS devices, enabling your tech team to manage incidents and take actions even while away from the office. The app also comes with incident timelines, incident war rooms, and schedules.
Show MoreOverview of Squadcast Features
- Centralized SLO Dashboard
- War Room
- Public And Private Status Pages
- Alert Deduplication
- Event Tagging
- Tag-Based Routing
- On-Call Scheduling
- Rule-Based Suppression
- Auto Recorded Incident Timeline
- Analytics
What Problems Will Squadcast Solve?
Engineers, IT and DevOps/SRE teams choose Squadcast because they want to promote SRE best practices and not just manage on-call schedules and incident response. What makes it unique compared to other competitors in this space are:
- Promote SRE Best Practices – Squadcast is an SRE-focused platform. It is designed to ensure teams adopt world-class site reliability practices. Every feature the software provider builds is aimed towards catalyzing your efforts towards maintaining an outstanding customer experience.
- Site reliability Essentials – Ability to configure and monitor SLOs for latency, memory, and status codes. Bringing SLA and error budget expenditure under control.
- Free Public Status Page – One of the core principles of SRE is Transparency. Squadcast helps organizations level up their reliability and transparency with our free public Status page. They can configure their public-facing services and their dependent components and show their status in real-time directly within Squadcast.
Awards & Quality Certificates
Squadcast Position In Our Categories
Since companies have specific business needs, it is logical that they avoid choosing a one-size-fits-all, ideal software product. Just the same, it is nearly futile to come across such an app even among well-known software solutions. The better thing to undertake is to narrow down the numerous important functions that necessitate careful thought like essential features, pricing, skill capability of staff, organizational size, etc. The second step is, you must conduct the product research fully. Go over some of these Squadcast evaluations and scrutinize the other software programs in your list more closely. Such detailed product research guarantees you keep away from poorly fit applications and pay for the one that provides all the aspects your business requires in growing the business.
Position of Squadcast in our main categories:
TOP
200
Squadcast is one of the top 200 IT Management Software products
If you are considering Squadcast it might also be sensible to investigate other subcategories of IT Management Software collected in our base of SaaS software reviews.
Each company has different wants and needs a system that can be personalized for their size, kind of staff members and customers, and the particular industry they are in. For these reasons, no system can offer perfect functionality off-the-shelf. When you search a software app, first be sure what you need it for. Read some Squadcast IT Management Software reviews and ask yourself do you desire basic functionality or do you want sophisticated functionality? Are there any industry-specific tools that you are searching for? Get the answers to these questions to help your search. There are plenty of factors that you need to consider and these include your finances, particular business wants, your company size, integration requirements etc. Take your time, use a few free trials, and finally select the platform that offers all that you want to boost your organization effectiveness and productivity.
How Much Does Squadcast Cost?
Squadcast Pricing Plans:
Free Trial
Essential Plan
$0
Pro Plan
$12/user/month
Enterprise Plan
$25/user/month
What are Squadcast pricing details?
Squadcast Pricing Plans:
Free Trial
Essential Plan
$0
Pro Plan
$12/user/month
Enterprise Plan
$25/user/month
Squadcast offers a free plan and two enterprise pricing packages billable on a monthly and annual basis:
Essential Plan – $0
- 200 Free SMS
- 200 Free Calls
- 100 Response Actions Per Month
- 5 Services
- 5 SLOs
- 1 Status Page
-
10 Incident Postmortem with Templates
- Unlimited Email & Push Notifications
- Unlimited SLIs
- On-call Schedules
- Escalation Policies
- Schedule Overrides
- Squads
- Multiple Alert Sources For A Single Service
- Alert Deduplication
- Service Maintenance Windows
- Rule-based Alert Suppression
- SLO Tracking Dashboards
- Subscribe to Status Page
- Public Status Page
- Incident War Rooms
- ChatOps Integration
- Historical Incident Search
- Event Severity Levels
- Native Integrations With The Event Source
- Events Attributes-Based Incident Routing
- MTTA / MTTR Performance Report
- Auto Recorded Incident Timelines
- User and Incident-Based Analytics
- API
- Role-based Access Control
- Mobile App
- Knowledge Base
- 6-Months Data Retention
Pro Plan – $12/user/month ($9/user/month if billed annually)
- Up to 10 Free Stakeholders
- Unlimited Free SMS
- Unlimited Free Calls
- Unlimited Response Actions
- Unlimited Services
- Unlimited SLOs
-
Unlimited Incident Postmortem with Templates
- 5 Status Page
- Private Status Page
- Everything in the Essential Plan
- JIRA Integration
- SCM Integrations for the Dynamic Squad
- Phone, Email, & Chat Support
- 1-year Data Retention
-
Exportable Incident Timelines
Enterprise Plan – $25/user/month ($19/user/month if billed annually)
- Unlimited Stakeholders
- Unlimited Number of Status Pages
- Everything in the Pro Plan
- Single Sign-On
- Customer Reliability Engineer
- Dedicated Account Manager
- Unlimited Data Retention
User Satisfaction
Positive Social Media Mentions
99
Negative Social Media Mentions
12
We realize that when you make a decision to buy a IT Management Software it’s important not only to learn how experts evaluate it in their reviews, but also to check if the real clients and enterprises that bought these solutions are indeed satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and Squadcast reviews across a wide array of social media sites. The data is then displayed in an easy to understand format revealing how many people had positive and negative experience with Squadcast. With that information at your disposal you should be ready to make an informed buying choice that you won’t regret.
Technical details
Devices Supported
- Windows
- Android
- iPhone/iPad
- Mac
- Web-based
Deployment
- Cloud Hosted
- On Premise
Language Support
- English
Pricing Model
- Free
- Monthly payment
- Annual Subscription
Customer Types
- Small Business
- Large Enterprises
- Medium Business
- Freelancers
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for Squadcast?
Squadcast integrates with a plethora of tools that are used for monitoring, messaging, ticketing, log management, error tracking, version control, CI/CD, testing, database, ITSM, and more including but not limited to the following:
- AWS CloudTrail
- AWS CloudWatch
- AppDynamics
- App Signal
- Azure Monitor
- Azure AD SSO
- Buildkite
- Circleci
- Checkmk
- Cisco DNAC
- CopperEgg
- Conviva
- Crashlytics
- Coralogix
- Custom SAML 2.0
- Dynatrace
- Datadog
- Elastic
- ElastAlert
- Freshping
- Ghost Inspector
- Github
- Google SSO
- Google Hangouts
- Graylog
- Grafana
- InsightOps
- Instana
- Icinga2
- HoneyBadger
- HetrixTools
- Jira Server
- Jira Cloud
- Jenkins
- Microsoft ADFS SSO
- Logstash
- Loggly
- LogDNA
- Okta
- New Relic
- Nagios
- MongoDB
- Papertrail
- PRTG Network Monitor
- OverOps
- OpManager
- Rollbar
- Rapid7 InsightIDR
- Prometheus
- Pingdom
- Sensu
- Sematext
- Scout APM
- Runscope
- SignalFX
- Server Density
- Sentry
- Sensu Go
- Splunk
- SolarWinds AppOptics APM
- Slack
- Site24x7
- StatusCake
- Stacktify’s Retrace
- Stackdriver
- Sqreen
- Uptime Robot
- Terraform
- Sysdig
- Sumo Logic
- Zabbix
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