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PestPac Review

PestPac
Our score: 8.0 User satisfaction: N/A

What is PestPac?

PestPac is an enterprise-level, cloud-based pest control software. Packing six applications in one database, it offers an end-to-end solution for your pest control company. It is built to provide you with visibility in the field while maintaining efficiency in the office. It empowers field operations with intuitive mobile apps, GPS and routing. Meanwhile, office management is streamlined with automated mission-critical processes such as scheduling, reporting, billing, invoicing, route planning, collections, and accounting.

PestPac also shows insights into your sales and marketing processes such as generating leads, managing campaigns, and driving sales. The tool is built to support the needs of SMBs and large enterprises and it is highly scalable as you grow from one location to a national enterprise. It also has a commercial service management solution where you get a single billing account for multiple commercial accounts and service locations for your commercial service clients.

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Overview of PestPac Benefits

PestPac is a tool specifically designed to support the needs of businesses in the pest control industry. It packs features for field service, office management, and sales and marketing operations for an end-to-end solution.

The tool has the necessary features for termite inspection to streamline the process. It has a GPS vehicle tracking feature to monitor your vehicle’s location, scheduled stops, and time spent on the site. You can also plan your drivers’ routes effectively using data-driven insights. Ensuring you stay compliant with regulatory requirements for material and chemical usage is handled by the tool as well. For upcoming service visits, your clients are notified through SMS, email, or call.

The software has a mobile solution to your field workers can stay connected even while they are on the go. It optimizes processes as they can quickly access appointment details, account information, and service requirements directly on their iOS and Android smartphone. It also lets you collect feedback from clients easily through Field Insights.

Meanwhile, PestPac also handles your office management processes such as scheduling one-time and recurring visits to customers accurately. It also enables you to offer flexible billing options to the client such as online payments and credit card auto-billing. Invoices are drafted, updated and sent using the tool to eliminate manual data entry and guesswork.

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Overview of PestPac Features

  • Automated voice and text notifications
  • Billing & invoicing
  • Credit card integration
  • Customer feedback collection
  • Customer portal
  • Customer relationship management (CRM)
  • Customer surveys
  • Customizable messages
  • Customizable reporting
  • Digital logbook
  • Dispatching
  • Document management
  • Driver behavior monitoring
  • Executive dashboard
  • Fleet management
  • Geofence alerts
  • Inventory management
  • Materials tracking
  • Multi-unit tracking
  • One-time and recurring services
  • Online bill payments
  • Route optimization
  • Sales reports
  • Service reports
  • Vehicle tracking
  • Visual route manager
  • WDI/WDO (wood destroying insect/organism) forms
  • Work order management

PestPac Position In Our Categories

Because businesses have unique business-related needs, it is prudent that they avoid paying for an all-encompassing, “perfect” system. Nevertheless, it would be almost impossible to try to stumble on such a software system even among well-known software systems. The clever step to do can be to tabulate the numerous important factors that entail analysis including key features, price plans, technical skill aptitude of staff, organizational size, etc. Then, you should conduct the research systematically. Have a look at some of these PestPac evaluations and scrutinize each of the software solutions in your shortlist more closely. Such detailed product research ascertains you avoid ill-fitting apps and select the system which provides all the tools your business requires to achieve growth.

Position of PestPac in our main categories:

TOP 200

PestPac is one of the top 200 Business Process Management Software products

If you are interested in PestPac it might also be sensible to analyze other subcategories of Business Process Management Software collected in our base of SaaS software reviews.

Each business is different, and might need a specific Business Process Management Software solution that will be fit for their business size, type of clients and staff and even individual niche they deal with. It's not wise to count on locating an ideal solution that will be suitable for every company regardless of their background is. It may be a good idea to read a few PestPac Business Process Management Software reviews first and even then you should keep in mind what the solution is supposed to do for your company and your employees. Do you need an easy and straightforward service with just basic features? Will you really make use of the advanced tools required by pros and big enterprises? Are there any particular features that are especially beneficial for the industry you work in? If you ask yourself these questions it is going to be much easier to locate a reliable solution that will match your budget.

How Much Does PestPac Cost?

PestPac Pricing Plans:

Free Trial

PestPac Standard Edition

Contact vendor

PestPac Enterprise Edition

Contact vendor

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What are PestPac pricing details?

PestPac Pricing Plans:

Free Trial

PestPac Standard Edition

Contact vendor

PestPac Enterprise Edition

Contact vendor

PestPac offers two enterprise pricing licenses to meet the specific needs of each user. Contact the vendor for more details, and ask for your quote.

PestPac Standard Edition

Ideal for pest control businesses looking for basic features and functionality while having access to robust reporting.

  • Accounts Receivable and Payment Processing
  • Material Tracking
  • Compatible with Mobile Workforce
  • Reporting
  • Scheduling
  • Track One-Time and Recurring Services
  • Visual Route Manager

PestPac Enterprise Edition

Access to all Standard Edition features, plus additional modules for reporting, sales lead tracking and more.

  • Accounts Receivable and Payment Processing
  • Advanced Reporting Module
  • Advanced Timesheet Module
  • Collections Manager
  • CRM
  • Customer Account Access
  • General Ledger Export
  • Material Tracking
  • Compatible with Mobile Workforce
  • Multi-Branch Reporting
  • Reporting
  • Sales Lead Export
  • Scheduling
  • Track One-Time and Recurring Services
  • Visual Route Manager

User Satisfaction

Positive Social Media Mentions 0
Negative Social Media Mentions 0

We realize that when you make a decision to purchase a Business Process Management Software it’s important not only to see how experts score it in their reviews, but also to discover if the actual people and companies that purchased it are indeed happy with the service. That’s why we’ve devised our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and PestPac reviews across a broad range of social media sites. The data is then featured in an easy to digest format indicating how many customers had positive and negative experience with PestPac. With that information at hand you should be ready to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for PestPac?

PestPac integrates with the following business systems and applications:

  • QuickBooks

PestPac User Reviews

PestPac average rating:

Average score
1/5 (2 user reviews)
1/5

Overall impression

1/5

Customer Support

1/5

Value for Money

1/5

Ease of Use

Write your own review of this product

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The most favorable review

Garrett Esser

PROS: The girl that did my initial training with the product was very vice and very helpful. It seemed at first like a great system. I just figured there would be a learning curve. Eventually I figured out that it just an archaic system where literally every task is difficult. Nothing about the usage of this product is intuitive

CONS: It isn't user-friendly. It isn't intuitive. Poor visual design. Customer service was great until I informed them that I wanted to cancel. Ever since since its been a nightmare. They really try to... "take advantage of" you on the way out. Hopefully we can resolve our issue and I can update this review.

Reviewed 5 years ago

Read full review >

The least favorable review

Garrett Esser

PROS: The girl that did my initial training with the product was very vice and very helpful. It seemed at first like a great system. I just figured there would be a learning curve. Eventually I figured out that it just an archaic system where literally every task is difficult. Nothing about the usage of this product is intuitive

CONS: It isn't user-friendly. It isn't intuitive. Poor visual design. Customer service was great until I informed them that I wanted to cancel. Ever since since its been a nightmare. They really try to... "take advantage of" you on the way out. Hopefully we can resolve our issue and I can update this review.

Reviewed 5 years ago

Read full review >

More reviews from 2 actual users:

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  • Latest
  • Most useful
  • Most positive
  • Most negative

Worse than no CMS! Buyer beware!

Read full review >
Anonymous Reviewer
1/5

Overall impression

1/5

Customer Support

1/5

Value for Money

1/5

Ease of Use

Published on: 05.12.2022 Company Size: 11-50 Employees Industry: Consumer Services

PROS: NONE. It is expensive, it does not work well, they will sell you things they will not provide.

CONS: ALL. Terrible customer service, insanely expensive, holds your data hostage so you can’t leave once you realize it and tries to stick you with a bill of 40k to cancel. We lost so many customer due to this CMS

What do you think about this review?

Great Poor

This company is a nightmare to work with

Read full review >
Garrett Esser
1/5

Overall impression

1/5

Customer Support

1/5

Value for Money

1/5

Ease of Use

Published on: 14.04.2021 Company Size: N/A Industry: N/A

PROS: The girl that did my initial training with the product was very vice and very helpful. It seemed at first like a great system. I just figured there would be a learning curve. Eventually I figured out that it just an archaic system where literally every task is difficult. Nothing about the usage of this product is intuitive

CONS: It isn't user-friendly. It isn't intuitive. Poor visual design. Customer service was great until I informed them that I wanted to cancel. Ever since since its been a nightmare. They really try to... "take advantage of" you on the way out. Hopefully we can resolve our issue and I can update this review.

What do you think about this review?

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PestPac user reviews

Worse than no CMS! Buyer beware!

Read full review >
Anonymous Reviewer
1/5

Overall impression

1/5

Customer Support

1/5

Value for Money

1/5

Ease of Use

Published on: 05.12.2022 Company Size: 11-50 Employees Industry: Consumer Services

This company is a nightmare to work with

Read full review >
Garrett Esser
1/5

Overall impression

1/5

Customer Support

1/5

Value for Money

1/5

Ease of Use

Published on: 14.04.2021 Company Size: N/A Industry: N/A
Nestor Gilbert

By Nestor Gilbert

Nestor Gilbert is a senior B2B and SaaS analyst and a core contributor at FinancesOnline for over 5 years. With his experience in software development and extensive knowledge of SaaS management, he writes mostly about emerging B2B technologies and their impact on the current business landscape. However, he also provides in-depth reviews on a wide range of software solutions to help businesses find suitable options for them. Through his work, he aims to help companies develop a more tech-forward approach to their operations and overcome their SaaS-related challenges.

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