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PestPac Review

PestPac
Our score: 8.0 User satisfaction: N/A

What is PestPac?

PestPac is an enterprise-level, cloud-based pest control software. Packing six applications in one database, it offers an end-to-end solution for your pest control company. It is built to provide you with visibility in the field while maintaining efficiency in the office. It empowers field operations with intuitive mobile apps, GPS and routing. Meanwhile, office management is streamlined with automated mission-critical processes such as scheduling, reporting, billing, invoicing, route planning, collections, and accounting.

PestPac also shows insights into your sales and marketing processes such as generating leads, managing campaigns, and driving sales. The tool is built to support the needs of SMBs and large enterprises and it is highly scalable as you grow from one location to a national enterprise. It also has a commercial service management solution where you get a single billing account for multiple commercial accounts and service locations for your commercial service clients.

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Overview of PestPac Benefits

PestPac is a tool specifically designed to support the needs of businesses in the pest control industry. It packs features for field service, office management, and sales and marketing operations for an end-to-end solution.

The tool has the necessary features for termite inspection to streamline the process. It has a GPS vehicle tracking feature to monitor your vehicle’s location, scheduled stops, and time spent on the site. You can also plan your drivers’ routes effectively using data-driven insights. Ensuring you stay compliant with regulatory requirements for material and chemical usage is handled by the tool as well. For upcoming service visits, your clients are notified through SMS, email, or call.

The software has a mobile solution to your field workers can stay connected even while they are on the go. It optimizes processes as they can quickly access appointment details, account information, and service requirements directly on their iOS and Android smartphone. It also lets you collect feedback from clients easily through Field Insights.

Meanwhile, PestPac also handles your office management processes such as scheduling one-time and recurring visits to customers accurately. It also enables you to offer flexible billing options to the client such as online payments and credit card auto-billing. Invoices are drafted, updated and sent using the tool to eliminate manual data entry and guesswork.

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Overview of PestPac Features

  • Automated voice and text notifications
  • Billing & invoicing
  • Credit card integration
  • Customer feedback collection
  • Customer portal
  • Customer relationship management (CRM)
  • Customer surveys
  • Customizable messages
  • Customizable reporting
  • Digital logbook
  • Dispatching
  • Document management
  • Driver behavior monitoring
  • Executive dashboard
  • Fleet management
  • Geofence alerts
  • Inventory management
  • Materials tracking
  • Multi-unit tracking
  • One-time and recurring services
  • Online bill payments
  • Route optimization
  • Sales reports
  • Service reports
  • Vehicle tracking
  • Visual route manager
  • WDI/WDO (wood destroying insect/organism) forms
  • Work order management

PestPac Position In Our Categories

Bearing in mind companies have their own business-related needs, it is only wise that they avoid settling on a one-size-fits-all, ideal business program. Needless to say, it would be difficult to pinpoint such an app even among recognizable software products. The logical step to undertake should be to tabulate the numerous essential aspects which merit examination including critical features, costing, skill aptitude of staff members, business size, etc. Next, you must perform your product research thoroughly. Browse through these PestPac analyses and scrutinize the other software programs in your shortlist in detail. Such all-encompassing research ascertain you avoid unfit apps and select the system which meets all the tools your business requires.

Position of PestPac in our main categories:

TOP 200

PestPac is one of the top 200 Business Process Management Software products

If you are considering PestPac it may also be beneficial to check out other subcategories of Business Process Management Software listed in our base of B2B software reviews.

Since each enterprise has particular business needs, it is advisable for them to abstain from seeking a one-size-fits-all faultless software solution. Needless to say, it would be useless to try to find such a system even among market-leading software platforms. The intelligent thing to do would be to catalog the various important elements that require consideration such as main features, budget, skill levels of workers, company size etc. Then, you should do your groundwork thoroughly. Read some PestPac Business Process Management Software reviews and investigate each of the other systems in your shortlist in detail. Such exhaustive homework can make certain you weed out ill-fitting platforms and zero in on the system that provides all the aspects you need for business success.

How Much Does PestPac Cost?

PestPac Pricing Plans:

Free Trial

PestPac Standard Edition

Contact vendor

PestPac Enterprise Edition

Contact vendor

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What are PestPac pricing details?

PestPac Pricing Plans:

Free Trial

PestPac Standard Edition

Contact vendor

PestPac Enterprise Edition

Contact vendor

PestPac offers two enterprise pricing licenses to meet the specific needs of each user. Contact the vendor for more details, and ask for your quote.

PestPac Standard Edition

Ideal for pest control businesses looking for basic features and functionality while having access to robust reporting.

  • Accounts Receivable and Payment Processing
  • Material Tracking
  • Compatible with Mobile Workforce
  • Reporting
  • Scheduling
  • Track One-Time and Recurring Services
  • Visual Route Manager

PestPac Enterprise Edition

Access to all Standard Edition features, plus additional modules for reporting, sales lead tracking and more.

  • Accounts Receivable and Payment Processing
  • Advanced Reporting Module
  • Advanced Timesheet Module
  • Collections Manager
  • CRM
  • Customer Account Access
  • General Ledger Export
  • Material Tracking
  • Compatible with Mobile Workforce
  • Multi-Branch Reporting
  • Reporting
  • Sales Lead Export
  • Scheduling
  • Track One-Time and Recurring Services
  • Visual Route Manager

User Satisfaction

Positive Social Media Mentions 0
Negative Social Media Mentions 0

We realize that when you choose to purchase a Business Process Management Software it’s vital not only to see how professionals score it in their reviews, but also to check if the real clients and enterprises that use this software are genuinely satisfied with the service. Because of that need we’ve devised our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and PestPac reviews across a broad array of social media sites. The data is then displayed in a simple to digest way showing how many users had positive and negative experience with PestPac. With that information available you will be equipped to make an informed business decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for PestPac?

PestPac integrates with the following business systems and applications:

  • QuickBooks

PestPac User Reviews

PestPac average rating:

Average score
1/5 (2 user reviews)
1/5

Overall impression

1/5

Customer Support

1/5

Value for Money

1/5

Ease of Use

Write your own review of this product

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The most favorable review

Garrett Esser

PROS: The girl that did my initial training with the product was very vice and very helpful. It seemed at first like a great system. I just figured there would be a learning curve. Eventually I figured out that it just an archaic system where literally every task is difficult. Nothing about the usage of this product is intuitive

CONS: It isn't user-friendly. It isn't intuitive. Poor visual design. Customer service was great until I informed them that I wanted to cancel. Ever since since its been a nightmare. They really try to... "take advantage of" you on the way out. Hopefully we can resolve our issue and I can update this review.

Reviewed 4 years ago

Read full review >

The least favorable review

Garrett Esser

PROS: The girl that did my initial training with the product was very vice and very helpful. It seemed at first like a great system. I just figured there would be a learning curve. Eventually I figured out that it just an archaic system where literally every task is difficult. Nothing about the usage of this product is intuitive

CONS: It isn't user-friendly. It isn't intuitive. Poor visual design. Customer service was great until I informed them that I wanted to cancel. Ever since since its been a nightmare. They really try to... "take advantage of" you on the way out. Hopefully we can resolve our issue and I can update this review.

Reviewed 4 years ago

Read full review >

More reviews from 2 actual users:

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  • Latest
  • Most useful
  • Most positive
  • Most negative

Worse than no CMS! Buyer beware!

Read full review >
Anonymous Reviewer
1/5

Overall impression

1/5

Customer Support

1/5

Value for Money

1/5

Ease of Use

Published on: 05.12.2022 Company Size: 11-50 Employees Industry: Consumer Services

PROS: NONE. It is expensive, it does not work well, they will sell you things they will not provide.

CONS: ALL. Terrible customer service, insanely expensive, holds your data hostage so you can’t leave once you realize it and tries to stick you with a bill of 40k to cancel. We lost so many customer due to this CMS

What do you think about this review?

Great Poor

This company is a nightmare to work with

Read full review >
Garrett Esser
1/5

Overall impression

1/5

Customer Support

1/5

Value for Money

1/5

Ease of Use

Published on: 14.04.2021 Company Size: N/A Industry: N/A

PROS: The girl that did my initial training with the product was very vice and very helpful. It seemed at first like a great system. I just figured there would be a learning curve. Eventually I figured out that it just an archaic system where literally every task is difficult. Nothing about the usage of this product is intuitive

CONS: It isn't user-friendly. It isn't intuitive. Poor visual design. Customer service was great until I informed them that I wanted to cancel. Ever since since its been a nightmare. They really try to... "take advantage of" you on the way out. Hopefully we can resolve our issue and I can update this review.

What do you think about this review?

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PestPac Comparisons

PestPac user reviews

Worse than no CMS! Buyer beware!

Read full review >
Anonymous Reviewer
1/5

Overall impression

1/5

Customer Support

1/5

Value for Money

1/5

Ease of Use

Published on: 05.12.2022 Company Size: 11-50 Employees Industry: Consumer Services

This company is a nightmare to work with

Read full review >
Garrett Esser
1/5

Overall impression

1/5

Customer Support

1/5

Value for Money

1/5

Ease of Use

Published on: 14.04.2021 Company Size: N/A Industry: N/A
Nestor Gilbert

By Nestor Gilbert

Nestor Gilbert is a senior B2B and SaaS analyst and a core contributor at FinancesOnline for over 5 years. With his experience in software development and extensive knowledge of SaaS management, he writes mostly about emerging B2B technologies and their impact on the current business landscape. However, he also provides in-depth reviews on a wide range of software solutions to help businesses find suitable options for them. Through his work, he aims to help companies develop a more tech-forward approach to their operations and overcome their SaaS-related challenges.

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