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PestPac REVIEW

Business Process Management Software

1 user review
USER SATISFACTION 100%
OUR SCORE 8.0

What is PestPac?

PestPac is a cloud-based product from WorkWave designed for pest control companies. It offers a range of tools including appointment scheduling, dispatching, route optimization, inventory management, vehicle tracking, billing and invoicing, materials tracking, reporting, payment processing, feedback collection, marketing, and more. The vendor offers native apps for Android and iOS that allow technicians to access information on appointments, services, and accounts, record use of materials, get customer signatures, get payments through integrated credit card processing, and email or print inspection reports while out in the field.

PestPac’s work order management feature allows you to manage recurring or one-off jobs, including annual, quarterly, or monthly services. You can use built-in standard service options, or add your own services with names, descriptions, pricing, frequencies, tax details, and more. Another advantage is you can create service programs for jobs needing multiple visits, such as mosquitoes or bed bugs, with work orders automatically generated based on the specified start and end dates. The multi-unit management module enables you to track services for multi-unit buildings, both residential and commercial, with the capability to automate follow-ups and track multiple devices and units.

Overview of PestPac Benefits

PestPac includes customer account access, using which residential customers can view their recent and upcoming services, account statement, service history, material usage history, device inspections, and pest findings, and also update their billing info, schedule services, and make payments. Customers can rate appointments and technicians, and offer feedback, with feedback requests sent automatically at a frequency defined by users.

You can use the module for tracking services in multi-unit buildings for work in dormitories, hospitals, apartment buildings, and more.

The executive dashboard gives you an overview of performance percentages and overall numbers, technician production, real-time lead pipeline progress, reports on revenue and budget, and daily business statistics summaries.

The route optimization system analyzes appointments and identifies optimal appointment slots for last-minute bookings. It also optimizes planning across single and multiple days with dynamic route redistribution and multi-day appointment scheduling.

Users can get automatic alerts in a range of situations, including when a geofence (virtual perimeter) is crossed, if vehicles are used outside of their authorized hours, cornering, braking, for harsh or excessive acceleration, and if a driver either breaks a posted speed limit or crosses a predetermined speed threshold.

You can automatically request customer feedback by email, control the frequency of requests, and use the reviews widget to display positive reviews on your website.

Other benefits are you can create capacity by improving your daily operations and tasks. Automate manual processes and link your business together with one tool to free up office time.

Expand your business with a suite of features and tools that help you more easily manage technicians in the field and capture leads as well as customer feedback.

Evolve and adapt with instant access to valuable business data provided by PestPac’s powerful, yet easy-to-use and customizable reporting tools.

Overview of PestPac Features

  • Automated voice and text notifications
  • Billing & invoicing
  • Credit card integration
  • Customer feedback collection
  • Customer portal
  • Customer relationship management (CRM)
  • Customer surveys
  • Customizable messages
  • Customizable reporting
  • Digital logbook
  • Dispatching
  • Document management
  • Driver behavior monitoring
  • Executive dashboard
  • Fleet management
  • Geofence alerts
  • Inventory management
  • Materials tracking
  • Multi-unit tracking
  • One-time and recurring services
  • Online bill payments
  • Route optimization
  • Sales reports
  • Service reports
  • Vehicle tracking
  • Visual route manager
  • WDI/WDO (wood destroying insect/organism) forms
  • Work order management

PestPac Position In Our Categories

Position of PestPac in our main categories:

100

PestPac is one of the top 100 Business Process Management Software products

100

PestPac is one of the top 100
Business Process Management Software products


If you are interested in PestPac it might also be beneficial to analyze other subcategories of Best Business Process Management Software gathered in our base of B2B software reviews.

Since each organization has particular business needs, it is prudent for them to abstain from searching for a one-size-fits-all ideal software application. Needless to say, it would be futile to try to find such an app even among popular software platforms. The clever thing to do would be to list the various vital aspects that need consideration such as key features, finances, skill levels of staff members, company size etc. Then, you should do your research thoroughly. Read some PestPac reviews and check out each of the other systems in your shortlist in detail. Such in-depth homework can ensure you weed out ill-fitting platforms and choose the solution that provides all the elements you need for business success.

How Much Does PestPac Cost?

PestPac Pricing Plans:

PestPac offers two enterprise pricing licenses to meet the specific needs of each user. Contact the vendor for more details, and ask for your quote.

PestPac Standard Edition

Ideal for pest control businesses looking for basic features and functionality while having access to robust reporting.

  • Accounts Receivable and Payment Processing
  • Material Tracking
  • Compatible with Mobile Workforce
  • Reporting
  • Scheduling
  • Track One-Time and Recurring Services
  • Visual Route Manager

PestPac Enterprise Edition

Access to all Standard Edition features, plus additional modules for reporting, sales lead tracking and more.

  • Accounts Receivable and Payment Processing
  • Advanced Reporting Module
  • Advanced Timesheet Module
  • Collections Manager
  • CRM
  • Customer Account Access
  • General Ledger Export
  • Material Tracking
  • Compatible with Mobile Workforce
  • Multi-Branch Reporting
  • Reporting
  • Sales Lead Export
  • Scheduling
  • Track One-Time and Recurring Services
  • Visual Route Manager

User Satisfaction

We realize that when you make a decision to buy Business Process Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and PestPac reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with PestPac. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

1

NEGATIVE SOCIAL MENTIONS

0

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Technical details

Devices Supported
  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
Language Support
  • USA
  • UK
  • Canada
  • International
Pricing Model
  • Quote-based
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
Deployment
  • Cloud Hosted

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE NO.
  • LIVE SUPPORT
  • TRAINING

PestPac User Reviews

Garrett Esser

Garrett Esser 5 months ago
Verified
user


What are PestPac pricing details?

PestPac Pricing Plans:

PestPac offers two enterprise pricing licenses to meet the specific needs of each user. Contact the vendor for more details, and ask for your quote.

PestPac Standard Edition

Ideal for pest control businesses looking for basic features and functionality while having access to robust reporting.

  • Accounts Receivable and Payment Processing
  • Material Tracking
  • Compatible with Mobile Workforce
  • Reporting
  • Scheduling
  • Track One-Time and Recurring Services
  • Visual Route Manager

PestPac Enterprise Edition

Access to all Standard Edition features, plus additional modules for reporting, sales lead tracking and more.

  • Accounts Receivable and Payment Processing
  • Advanced Reporting Module
  • Advanced Timesheet Module
  • Collections Manager
  • CRM
  • Customer Account Access
  • General Ledger Export
  • Material Tracking
  • Compatible with Mobile Workforce
  • Multi-Branch Reporting
  • Reporting
  • Sales Lead Export
  • Scheduling
  • Track One-Time and Recurring Services
  • Visual Route Manager

What integrations are available for PestPac?

PestPac integrates with the following business systems and applications:

  • QuickBooks

User reviews


1 Review

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Garrett Esser
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Published 5 months ago
Verified
user
The girl that did my initial training with the product was very vice and very helpful. It seemed at first like a great system. I just figured there would be a learning...



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