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PestPac Review

PestPac
Our score: 8.0 User satisfaction: 100%

What is PestPac?

PestPac is an enterprise-level, cloud-based pest control software. Packing six applications in one database, it offers an end-to-end solution for your pest control company. It is built to provide you with visibility in the field while maintaining efficiency in the office. It empowers field operations with intuitive mobile apps, GPS and routing. Meanwhile, office management is streamlined with automated mission-critical processes such as scheduling, reporting, billing, invoicing, route planning, collections, and accounting.

PestPac also shows insights into your sales and marketing processes such as generating leads, managing campaigns, and driving sales. The tool is built to support the needs of SMBs and large enterprises and it is highly scalable as you grow from one location to a national enterprise. It also has a commercial service management solution where you get a single billing account for multiple commercial accounts and service locations for your commercial service clients.

Overview of PestPac Benefits

PestPac is a tool specifically designed to support the needs of businesses in the pest control industry. It packs features for field service, office management, and sales and marketing operations for an end-to-end solution.

The tool has the necessary features for termite inspection to streamline the process. It has a GPS vehicle tracking feature to monitor your vehicle’s location, scheduled stops, and time spent on the site. You can also plan your drivers’ routes effectively using data-driven insights. Ensuring you stay compliant with regulatory requirements for material and chemical usage is handled by the tool as well. For upcoming service visits, your clients are notified through SMS, email, or call.

The software has a mobile solution to your field workers can stay connected even while they are on the go. It optimizes processes as they can quickly access appointment details, account information, and service requirements directly on their iOS and Android smartphone. It also lets you collect feedback from clients easily through Field Insights.

Meanwhile, PestPac also handles your office management processes such as scheduling one-time and recurring visits to customers accurately. It also enables you to offer flexible billing options to the client such as online payments and credit card auto-billing. Invoices are drafted, updated and sent using the tool to eliminate manual data entry and guesswork.

Overview of PestPac Features

  • Automated voice and text notifications
  • Billing & invoicing
  • Credit card integration
  • Customer feedback collection
  • Customer portal
  • Customer relationship management (CRM)
  • Customer surveys
  • Customizable messages
  • Customizable reporting
  • Digital logbook
  • Dispatching
  • Document management
  • Driver behavior monitoring
  • Executive dashboard
  • Fleet management
  • Geofence alerts
  • Inventory management
  • Materials tracking
  • Multi-unit tracking
  • One-time and recurring services
  • Online bill payments
  • Route optimization
  • Sales reports
  • Service reports
  • Vehicle tracking
  • Visual route manager
  • WDI/WDO (wood destroying insect/organism) forms
  • Work order management

PestPac Position In Our Categories

Knowing that companies have their own business-related demands, it is practical that they steer clear of buying an all-encompassing, ”best” software solution. Having said that, it would be futile to stumble on such an app even among recognizable software products. The logical thing to undertake can be to spell out the numerous key aspects that demand scrutiny such as important features, packages, skill competence of the employees, business size, etc. Then, you must double down on your product research systematically. Have a look at these PestPac evaluations and check out the other software products in your shortlist in detail. Such all-encompassing research can make sure you stay away from unsuitable apps and buy the one which has all the features your company requires to achieve growth.

Position of PestPac in our main categories:

TOP 200

PestPac is one of the top 200 Business Process Management Software products

If you are considering PestPac it could also be a good idea to analyze other subcategories of Business Process Management Software gathered in our database of SaaS software reviews.

Since each enterprise has unique business needs, it is advisable for them to desist from seeking a one-size-fits-all ideal software solution. Needless to say, it would be futile to try to find such a platform even among popular software applications. The smart thing to do would be to catalog the various important aspects that need consideration such as main features, finances, skill levels of workers, company size etc. Then, you should do your groundwork thoroughly. Read some PestPac Business Process Management Software reviews and check out each of the other solutions in your shortlist in detail. Such comprehensive research can make certain you weed out ill-fitting applications and zero in on the system that provides all the aspects you need for business success.

How Much Does PestPac Cost?

PestPac Pricing Plans:

Free Trial

PestPac Standard Edition

Contact vendor

PestPac Enterprise Edition

Contact vendor

PestPac offers two enterprise pricing licenses to meet the specific needs of each user. Contact the vendor for more details, and ask for your quote.

PestPac Standard Edition

Ideal for pest control businesses looking for basic features and functionality while having access to robust reporting.

  • Accounts Receivable and Payment Processing
  • Material Tracking
  • Compatible with Mobile Workforce
  • Reporting
  • Scheduling
  • Track One-Time and Recurring Services
  • Visual Route Manager

PestPac Enterprise Edition

Access to all Standard Edition features, plus additional modules for reporting, sales lead tracking and more.

  • Accounts Receivable and Payment Processing
  • Advanced Reporting Module
  • Advanced Timesheet Module
  • Collections Manager
  • CRM
  • Customer Account Access
  • General Ledger Export
  • Material Tracking
  • Compatible with Mobile Workforce
  • Multi-Branch Reporting
  • Reporting
  • Sales Lead Export
  • Scheduling
  • Track One-Time and Recurring Services
  • Visual Route Manager

User Satisfaction

Positive Social Media Mentions 1
Negative Social Media Mentions 0

We realize that when you make a decision to buy Business Process Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and PestPac reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with PestPac. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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PestPac Comparisons

PestPac user reviews

This company is a nightmare to work with

Read full review >
Garrett Esser
1/5

Overall impression

1/5

Customer Support

1/5

Value for Money

1/5

Ease of Use

Published on: 27.04.2017 Company Size: N/A Industry: N/A

What are PestPac pricing details?

PestPac Pricing Plans:

Free Trial

PestPac Standard Edition

Contact vendor

PestPac Enterprise Edition

Contact vendor

PestPac offers two enterprise pricing licenses to meet the specific needs of each user. Contact the vendor for more details, and ask for your quote.

PestPac Standard Edition

Ideal for pest control businesses looking for basic features and functionality while having access to robust reporting.

  • Accounts Receivable and Payment Processing
  • Material Tracking
  • Compatible with Mobile Workforce
  • Reporting
  • Scheduling
  • Track One-Time and Recurring Services
  • Visual Route Manager

PestPac Enterprise Edition

Access to all Standard Edition features, plus additional modules for reporting, sales lead tracking and more.

  • Accounts Receivable and Payment Processing
  • Advanced Reporting Module
  • Advanced Timesheet Module
  • Collections Manager
  • CRM
  • Customer Account Access
  • General Ledger Export
  • Material Tracking
  • Compatible with Mobile Workforce
  • Multi-Branch Reporting
  • Reporting
  • Sales Lead Export
  • Scheduling
  • Track One-Time and Recurring Services
  • Visual Route Manager

What integrations are available for PestPac?

PestPac integrates with the following business systems and applications:

  • QuickBooks

PestPac average rating:

Average score
1/5 (1 user reviews)
1/5

Overall impression

1/5

Customer Support

1/5

Value for Money

1/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Garrett Esser

PROS: The girl that did my initial training with the product was very vice and very helpful. It seemed at first like a great system. I just figured there would be a learning curve. Eventually I figured out that it just an archaic system where literally every task is difficult. Nothing about the usage of this product is intuitive

CONS: It isn't user-friendly. It isn't intuitive. Poor visual design. Customer service was great until I informed them that I wanted to cancel. Ever since since its been a nightmare. They really try to... "take advantage of" you on the way out. Hopefully we can resolve our issue and I can update this review.

Reviewed 3 years ago

Read full review >

The least favorable review

Garrett Esser

PROS: The girl that did my initial training with the product was very vice and very helpful. It seemed at first like a great system. I just figured there would be a learning curve. Eventually I figured out that it just an archaic system where literally every task is difficult. Nothing about the usage of this product is intuitive

CONS: It isn't user-friendly. It isn't intuitive. Poor visual design. Customer service was great until I informed them that I wanted to cancel. Ever since since its been a nightmare. They really try to... "take advantage of" you on the way out. Hopefully we can resolve our issue and I can update this review.

Reviewed 3 years ago

Read full review >

More reviews from 1 actual users:

Sort by:

Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

This company is a nightmare to work with

Read full review >
Garrett Esser
1/5

Overall impression

1/5

Customer Support

1/5

Value for Money

1/5

Ease of Use

Published on: 27.04.2017 Company Size: N/A Industry: N/A

PROS: The girl that did my initial training with the product was very vice and very helpful. It seemed at first like a great system. I just figured there would be a learning curve. Eventually I figured out that it just an archaic system where literally every task is difficult. Nothing about the usage of this product is intuitive

CONS: It isn't user-friendly. It isn't intuitive. Poor visual design. Customer service was great until I informed them that I wanted to cancel. Ever since since its been a nightmare. They really try to... "take advantage of" you on the way out. Hopefully we can resolve our issue and I can update this review.

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Reviewed By Nestor Gilbert
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