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Pony Express HQ Review
What is Pony Express HQ?
Pony Express HQ is an effective and convenient text messaging app for businesses, communities, and organizations. This lets administrators and leaders promote deals, send updates and reminders, as well as disseminate information via SMS. You can do this from the comfort of your web browser on your computer or on your mobile device, giving you the flexibility you need to communicate on your preferred platforms.
Furthermore, Pony Express HQ was designed with non-technical users in mind. As a result, business owners and communication managers with little technical knowledge can operate the solution with ease. This way, you can also abstract the need for training and save time and money for your organization.
Show MoreOverview of Pony Express HQ Benefits
Free Text Messaging Credits
Pony Express HQ provides 100 free text messaging credits to users. This allows you to experience the solution and its offerings before you pay a dime. Because of this, you can be sure that Pony Express HQ is the right choice for your organization.
Dedicated Phone Number
When you sign up with Pony Express HQ, your organization receives its own US local or a dedicated toll-free phone number. This ensures that your customers have a direct line to you in case they have questions regarding your goods or services.
Bulk SMS & Individual Replies
Sending updates and info to groups or to your entire contact list is effortless with Pony Express HQ. The application enables that with its group messaging feature while allowing for individual replies. In this manner, you can address the concerns of your customers and stakeholders at once.
Facebook Cross-posting
Pony Express HQ has the ability to cross-post your text message blasts to Facebook. This lets you reach a wider audience and gives your customers the opportunity to read your communications on different platforms. This feature is also a boon to your recipients, as they can easily recheck your messages online in case they delete your SMS alerts.
Call & Message Forwarding
With Pony Express HQ, you never have to miss a call again. In case you are away from your desk, the solution routes the call to your mobile number. The same applies to messages, too. This way, you can answer concerns at any time of the day and raise your chances of gaining new opportunities for growth.
Smart Encoding
Sending a message to groups or to a long contact list can lead to the fast depletion of your credits. Fortunately, Pony Express HQ has a smart encoding feature that lets you send the same message to a large audience while using only a few credits.
Support Multiple Account
Do you need need to give your team members access to your account? Create sub-accounts that give team members access to all features.
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Overview of Pony Express HQ Features
- Facebook Cross-posting
- Unlimited Keywords & Groups
- Contact Sync
- Group Messaging
- MMS & Picture Messages
- Two-way Communication
- Call Forwarding
- Smart Encoding
- Message Templates
- URL Link Tracking
- Web Widget Opt-in Forms
- Automatic Credit Reload
- Support Multiple Account
- Free Dedicated US Local Number or Toll-free Phone Number
What Problems Will Pony Express HQ Solve?
1) Alerts & Reminders
Pony Express HQ aids organizations in reaching a wide audience any time. The solution has a bulk text messaging feature that makes certain everyone in your group or contact list can receive important updates from you. This way, you can ensure that your consumers and stakeholders receive timely information from you, as they are most likely to view their SMS notifications compared to other communication methods.
2) Follow-ups & Thank You Notes
After promos or events, you can utilize Pony Express HQ to express for gratitude to participants. This allows them to feel appreciated, thus boosting your chances of gaining loyal customers.
3) Easy Customer Care
With Pony Express HQ, you have easy access to every customer concern or request. That is because the solution has a dashboard where you can see all that. Keeping track of and responding to them is a breeze as well because of the control panel.
Awards & Quality Certificates
Pony Express HQ Position In Our Categories
Because companies have their own business-related wants, it is only rational that they abstain from going for a one-size-fits-all, ideal software product. Be that as it may, it would be almost impossible to discover such an app even among popular software solutions. The practicable thing to undertake should be to list the various essential factors which require inspection such as crucial features, plans, technical skill ability of the employees, organizational size, etc. Then, you must perform your research to a full extent. Go over some of these Pony Express HQ review articles and look into each of the solutions in your list more closely. Such well-rounded product research guarantees you steer clear of unfit applications and subscribe to the one that delivers all the function your business requires.
Position of Pony Express HQ in our main categories:
TOP
500
Pony Express HQ is one of the top 500 Marketing Software products
It's crucial to keep in mind that hardly any app in the Mobile Marketing Software category will be a perfect solution able to match all the requirements of all company types, sizes and industries. It may be a good idea to read a few Pony Express HQ Mobile Marketing Software reviews first as certain solutions can perform well only in a very small set of applications or be created with a really specific industry in mind. Others may function with an intention of being simple and intuitive and therefore lack complex elements welcomed by more experienced users. You can also come across software that focus on a wide group of users and provide a rich feature base, but that usually comes at a more expensive cost of such a service. Ensure you're aware of your requirements so that you get a solution that has all the features you look for.
How Much Does Pony Express HQ Cost?
Pony Express HQ Pricing Plans:
Free Trial
250 Credits
$9.00/month
1,000 Credits
$26.00/month
5,000 Credits
$96.00/month
10,000 Credits
$184.00/month
25,000 Credits
$384.00/month
100,000 Credits
$1280.00/month
What are Pony Express HQ pricing details?
Pony Express HQ Pricing Plans:
Free Trial
250 Credits
$9.00/month
1,000 Credits
$26.00/month
5,000 Credits
$96.00/month
10,000 Credits
$184.00/month
25,000 Credits
$384.00/month
100,000 Credits
$1280.00/month
Pony Express HQ has straightforward enterprise pricing. You only pay for the text credits you need while getting access to the solution’s entire suite of features.
- 250 Credits – $9.00
- 1,000 Credits – $26.00
- 5,000 Credits – $96.00
- 10,000 Credits – $184.00
- 25,000 Credits – $384.00
- 100,000 Credits – $1280.00
The following is a list of features and support you receive:
- Dedicated US Local Number
- Toll-free Phone Number
- Private Responses
- Two-way Communication
- Free Message Forwarding
- MMS & Picture Messaging
- Smart Encoding
- Unlimited Keywords
- Unlimited Groups
- Unlimited Contacts
- Cross-Posting to Facebook & Twitter
- 100 Free Text Message Credits
User Satisfaction
Positive Social Media Mentions
1
Negative Social Media Mentions
0
We realize that when you make a decision to get a Mobile Marketing Software it’s important not only to learn how experts evaluate it in their reviews, but also to find out if the real people and businesses that bought these solutions are indeed happy with the product. Because of that need we’ve designer our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Pony Express HQ reviews across a wide range of social media sites. The information is then featured in an easy to digest format showing how many users had positive and negative experience with Pony Express HQ. With that information available you will be equipped to make an informed business decision that you won’t regret.
Video
Technical details
Devices Supported
- Windows
- Linux
- Android
- iPhone/iPad
- Mac
- Web-based
- Windows Mobile
Deployment
- Cloud Hosted
Language Support
- English
Pricing Model
Customer Types
- Small Business
- Large Enterprises
- Medium Business
- Freelancers
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for Pony Express HQ?
Pony Express HQ has seamless integration with Twilio. Connecting the two platforms is easy, as it does not require coding so even non-technicians can perform the task.
Pony Express HQ User Reviews
Pony Express HQ average rating:
5/5
Overall impression
5/5
Customer Support
5/5
Value for Money
5/5
Ease of Use
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ADD A REVIEWMore reviews from 1 actual users:
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great tool for mass texting
Read full review >
5/5
Overall impression
5/5
Customer Support
5/5
Value for Money
5/5
Ease of Use
Published on: 27.05.2021
Company Size: 1-10 Employees
Industry: E-Learning
PROS: very affordable. I love the ease of use. I love that the students can opt in to text message, then I can control the group by just one keyword by a simple number.
CONS: Nothing. I really love this software. The dashboard is nice and easy to use and it's so easy to send out a mass text to my students.
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Pony Express HQ user reviews
great tool for mass texting
Read full review >
5/5
Overall impression
5/5
Customer Support
5/5
Value for Money
5/5
Ease of Use
Published on: 27.05.2021
Company Size: 1-10 Employees
Industry: E-Learning
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