Prime Suite Review

Prime Suite
Our score: 7.9 User satisfaction: 100%

What is Prime Suite?

Prime Suite is a package of  solutions to help you manage your practice and electronic health records. The integrated system is comprised of powerful clinical, financial and analytics technology with features that can be customized to help healthcare providers with administrative, billing, and reporting tasks.

Prime Suite has specialized templates for different types of physicians, all intended to help with clinical documentation. It also has tools to aid with ICD-10 coding, while dashboard features can monitor progress of quality measures for value-based programs.

As part of its commitment to support quality care initiatives, Prime Suite is Meaningful Use-certified as well as NCQA-recognized. It is included in Greenway Health’s ambulatory solutions and offers healthcare organizations with various applications to improve clinical, financial, and administrative procedures.

Overview of Prime Suite Benefits

Prime Suite’s ease of use allows even non-technical personnel to understand and utilize the software. The application has a single sign-on for both EHR and PM. Its overall usability helps boost efficiency around different parts of a clinic – from the front desk, office, to back office.

The software has a flexible and specialized clinical template library to help users document details more accurately. It also allows them to cut down on the time spent tediously tracking down every detail on various medical records. Speech-to-text features, mobile accessibility, analytics and patient engagement tools, and other supplementary tools help users capture structured data more efficiently.

A clinical alerts feature assists in scheduling of appointments and resources. Users can also easily browse facesheet for patient details using the eRx feature.

PrimeSuite helps users comply with regulatory requirements. Users can receive substantial incentives with its MU Stage 2 certification properties, while code mapping attributes help users prepare for  ICD 10 transition. All these can help providers ensure the accuracy of obtained patient data. For additional safety measures, PrimeSuite has Electronic Prescribing of Controlled Substances (EPCS) functions that aims to avoid drug diversion through precise patient prescription. The software is also recognized as valid by the Patient-Centered Medical Home (PCMH).

PQRS and dashboard tools can run different value programs and has an option for group reporting. These intuitive functions are designed to avoid duplication of work, which can complicate workflows.

Overview of Prime Suite Features

  • Single sign on for both EHR and PM
  • Specialized clinical template library
  • Speech-to-text data capturing tool
  • Patient engagement features
  • Analytics solutions
  • Clinical alerts
  • eRx
  • Interoperability solutions
  • Certified for Meaningful Use Stage 2
  • ICD-10 ready
  • Code-mapping features
  • EPCS electronic prescribing function
  • Patient-centered medical home (PCMH)
  • Dashboards for progress tracking
  • Group reporting
  • Documentation tools
  • HIPAA compliant

Prime Suite Position In Our Categories

Knowing that companies have special business requirements, it is sensible that they steer clear of preferring an all-in-one, ideal software system. Needless to say, it is nearly futile to find such an app even among well-known software products. The practical step to do can be to take note of the varied main functions that demand careful thought such as major features, packages, technical skill levels of staff, company size, etc. After which, you should perform the research through and through. Go over these Prime Suite evaluations and look over each of the solutions in your shortlist more closely. Such detailed research ascertain you take out ill-fitting applications and select the one that has all the features you require company requires for success.

Position of Prime Suite in our main categories:

TOP 50

Prime Suite is one of the top 50 EHR Software products

TOP 50

Prime Suite is one of the 50 Medical Practice Management Software products

If you are interested in Prime Suite it might also be beneficial to analyze other subcategories of Medical Practice Management Software listed in our database of SaaS software reviews.

Each company has different wants and needs a software that can be customized for their size, type of staff members and buyers, and the specific industry they are in. For these reasons, no software can offer perfect features off-the-shelf. When you search a software product, first be sure what you want it for. Read some Prime Suite Medical Practice Management Software reviews and ask yourself do you need basic tools or do you require sophisticated functionality? Are there any industry-specific features that you are searching for? Find the answers to these queries to help your search. There are plenty of aspects that you need to mull over and these include your budget, specific business needs, your organization size, integration needs etc. Take your time, use a few free trials, and finally zero in on the app that provides all that you want to enhance your company efficiency and productivity.

How Much Does Prime Suite Cost?

Prime Suite Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Prime Suite’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.


User Satisfaction

Positive Social Media Mentions 26
Negative Social Media Mentions 0

We realize that when you make a decision to buy Medical Practice Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Prime Suite reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Prime Suite. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.


Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based


  • Cloud Hosted
  • Open API

Language Support

  • English

Pricing Model

  • One-time payment
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are Prime Suite pricing details?

Prime Suite Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Prime Suite’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.


What integrations are available for Prime Suite?

PrimeSuite integrates with the following business systems and applications:

  • 360 Analytics
  • ActX
  • Alert Solutions Appointment Reminders
  • Allergy Edge
  • Availity Revenue Cycle Management
  • Avhana Health
  • Blynq
  • Bravepoint
  • Century Payments
  • Chart Capture
  • CheckinAsyst
  • Chiron Health Telemedicine Video Visits
  • ClaimRemedi Clearinghouse Solution
  • Clearwave Patient Check-in Kiosk
  • Clienttell
  • CMH Patient Reminders
  • Comprehensive Operational Readiness (COR)
  • Demandforce
  • DMEhub ePrescribing
  • Doc ASAP
  • Docusign for Patients
  • DocView
  • Dr. Leonardo Website Builder
  • DRS Imaging
  • Entrada Mobile Documentation
  • ePatientFinder
  • Ergo Sum Health Risk Assessments
  • EVaukt Healthcare Solutions
  • Fogo Consulting
  • Fogo StashPro
  • FormsAsyst
  • Foro Cloud Prime Suite Hosting
  • Gateway EDI Healthcare
  • Greenway Link
  • Greenway® Prime Image™
  • Greenway® Prime Mobile
  • Greenway® Speech
  • GSG Compliance Consulting
  • HealthSheets
  • HIM Solutions
  • HouseCalls
  • iConnect Network Services
  • Innovative Billing
  • Instamed
  • Instant Claims Advance
  • Inuvio
  • Lightbeam Data Backup and DR
  • LK Bridge
  • Marstudio Solutions
  • McGraw Hill
  • MDBA
  • MDreferralPRO
  • Medfusion Patient Portal
  • MedMaster Mobility
  • MedOfficePro Secure-Scribe
  • MedStatix Patient Experience Platform
  • MRS Mail Express
  • Navicure
  • Newport Cloud Software
  • NovaRad PACS + Independent Practice Solutions
  • Opargo Patent Pending Solution
  • OTech
  • PatientLink
  • PatientPay
  • PatientPop
  • PhoneTree
  • Phreesia Patient Check In
  • PingMD
  • POS Online Bill Pay
  • POS-I-BILL statement processing
  • Prime Practice Analytics
  • PrimeDATACLOUD™ Remittance Intelligence
  • Pro2 Replication
  • ProviderFlow
  • QueueDr
  • Relatient
  • Relaymed
  • RxPhoto
  • Scheduware
  • Seamless Medical Systems
  • Solutionreach
  • Studycast
  • Talksoft
  • The mClinical Platform
  • Titan EDI Services
  • TrustHCS
  • TSYS/Transfirst Electronic Payment Processing
  • UnisonMD
  • Updox Appointment Reminders
  • Updox Direct Secure Email
  • Updox Integrated Faxing
  • Updox Patient Portal
  • Updox Patient Surveys
  • Vital Interaction
  • Your Practice
  • ZirMed Revenue Cycle Management

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Reviewed By Nestor Gilbert
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