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IDEXX Neo Review

IDEXX Neo
Our score: 7.7 User satisfaction: N/A

What is IDEXX Neo?

IDEXX Neo is a veterinary practice management software that boasts of easy-to-use tools and reasonable pricing. The technology is cloud-hosted so that veterinarians can use it anytime and anywhere as long as they are connected to the internet.

Since the program was created by a veterinarian, IDEXX Neo’s comprehensive features were designed to be intuitive and can be learned quickly even by those who are not familiar with today’s latest technologies. Veterinarians can focus more on their practice as the software covers operational tasks such as managing appointments, sending email reminders, updating calendars, storing images, monitoring inventory, safekeeping patient records, and more. It can also perform financial activities and generate forecasts. Customers can also receive hand outs, flyers, and other informational materials whenever they send an email or an invoice. Finally, there is no info online about whether IDEXX Neo is HIPAA compliant. 

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Overview of IDEXX Neo Benefits

IDEXX Neo’s workflow is streamlined so that veterinarians can save time and focus more on their actual veterinary practice. Key functions can be performed with just one click, such as creating a patient consult from a schedule, coverting an estimate into a patient consult, accepting payments, and viewing financial activities. Users can also fast track procedures without compromising quality with the help of reusable procedure templates. These allow users to quickly add formatted note templates with preloaded text and related product or service codes. Templates can also be set to specifiy visit types, procedure steps, and group products offerings into a single invoice line.

IDEXX Neo integrates with IDEXX Reference Laboratories and IDEXX In-house Analyzers with the help of VetConnect PLUS. This collaboration helps reduce manual steps and ensures no charges for diagnostics get wasted.

Easy automated reminders help veterinarians stay on top of their schedules. Reminders can be triggered by a product or service, added to an invoice, or directly to a  patient’s record. Users can also set automated email and text communications.  Automated postcard reminders are also available.

IDEXX Neo can also serve as a cloud-based repository for images and patient records. It has tools to save important records online without having to print, scan, or fax.

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Overview of IDEXX Neo Features

  • Billing and Invoicing
  • Image Storage Capabilities
  • Patient Records Management
  • Prescription Management
  • SOAP Notes
  • Open API
  • Email and Text Reminders
  • Automated Communications
  • Task Scheduling
  • Inventory Monitoring
  • Appointment Scheduling
  • Multi-location Capabilities

IDEXX Neo Position In Our Categories

Knowing that companies have unique business-related wants, it is only practical that they avoid seeking an all-in-one, ”best” software product. Needless to say, it would be futile to try to pinpoint such an app even among popular software products. The efficient thing to undertake would be to note down the different key factors that call for a careful thought such as key features, pricing, skill levels of the employees, organizational size, etc. After which, you must follow through your research fully. Browse through these IDEXX Neo analyses and check out the other solutions in your list in detail. Such comprehensive research guarantees you take out poorly fit apps and select the one that meets all the aspects your company requires.

Position of IDEXX Neo in our main categories:

TOP 500

IDEXX Neo is one of the top 500 Business Process Management Software products

TOP 100

IDEXX Neo is one of the 100 Medical Practice Management Software products

If you are considering IDEXX Neo it may also be a good idea to analyze other subcategories of Medical Practice Management Software collected in our base of B2B software reviews.

Since each enterprise has particular business wants, it is advisable for them to refrain from seeking a one-size-fits-all faultless software solution. Needless to say, it would be useless to try to find such an app even among market-leading software applications. The smart thing to do would be to jot down the various vital aspects that require consideration such as key features, budget, skill levels of employees, company size etc. Then, you should do your research thoroughly. Read some IDEXX Neo Medical Practice Management Software reviews and look into each of the other solutions in your shortlist in detail. Such comprehensive homework can make sure you discard ill-fitting applications and zero in on the app that offers all the features you need for business success.

How Much Does IDEXX Neo Cost?

IDEXX Neo Pricing Plans:

Free Trial

Mobile Clinic

$199/month

Multi-Doctor

$249/month

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What are IDEXX Neo pricing details?

IDEXX Neo Pricing Plans:

Free Trial

Mobile Clinic

$199/month

Multi-Doctor

$249/month

IDEXX Neo offers enterprise pricing plans for users to choose from. Give the details a look, and choose the best plan for your needs:

Mobile Clinic – $199/month

  • 1 Doctor 
  • Single Location
  • Single Doctor

Multi-Doctor – $249/month

  • 2 to 10 Doctors
  • Single Location

The initial setup is free with a 2-year commitment ($2,900 without commitment). A low, one-time data conversion fee applies when transferring your existing data from your current veterinary practice management software.

User Satisfaction

Positive Social Media Mentions 0
Negative Social Media Mentions 0

We are aware that when you choose to buy a Medical Practice Management Software it’s vital not only to see how professionals rank it in their reviews, but also to discover whether the actual users and enterprises that bought this software are indeed content with the product. Because of that need we’ve devised our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and IDEXX Neo reviews across a wide range of social media sites. The data is then featured in an easy to understand format indicating how many customers had positive and negative experience with IDEXX Neo. With that information at your disposal you will be prepared to make an informed buying decision that you won’t regret.

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Technical details

Devices Supported

  • Windows
  • Android
  • Mac
  • Web-based
  • Windows Mobile

Deployment

  • Cloud Hosted
  • Open API

Language Support

  • English

Pricing Model

  • Monthly payment
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for IDEXX Neo?

IDEXX Neo integrates with IDEXX In-house Analyzers and IDEXX Reference Laboratories, both of which are powered by VetConnect PLUS.

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Nestor Gilbert

By Nestor Gilbert

Nestor Gilbert is a senior B2B and SaaS analyst and a core contributor at FinancesOnline for over 5 years. With his experience in software development and extensive knowledge of SaaS management, he writes mostly about emerging B2B technologies and their impact on the current business landscape. However, he also provides in-depth reviews on a wide range of software solutions to help businesses find suitable options for them. Through his work, he aims to help companies develop a more tech-forward approach to their operations and overcome their SaaS-related challenges.

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