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IDEXX Neo Review

IDEXX Neo
Our score: 7.7 User satisfaction: N/A

What is IDEXX Neo?

IDEXX Neo is a veterinary practice management software that boasts of easy-to-use tools and reasonable pricing. The technology is cloud-hosted so that veterinarians can use it anytime and anywhere as long as they are connected to the internet.

Since the program was created by a veterinarian, IDEXX Neo’s comprehensive features were designed to be intuitive and can be learned quickly even by those who are not familiar with today’s latest technologies. Veterinarians can focus more on their practice as the software covers operational tasks such as managing appointments, sending email reminders, updating calendars, storing images, monitoring inventory, safekeeping patient records, and more. It can also perform financial activities and generate forecasts. Customers can also receive hand outs, flyers, and other informational materials whenever they send an email or an invoice. Finally, there is no info online about whether IDEXX Neo is HIPAA compliant. 

Overview of IDEXX Neo Benefits

IDEXX Neo’s workflow is streamlined so that veterinarians can save time and focus more on their actual veterinary practice. Key functions can be performed with just one click, such as creating a patient consult from a schedule, coverting an estimate into a patient consult, accepting payments, and viewing financial activities. Users can also fast track procedures without compromising quality with the help of reusable procedure templates. These allow users to quickly add formatted note templates with preloaded text and related product or service codes. Templates can also be set to specifiy visit types, procedure steps, and group products offerings into a single invoice line.

IDEXX Neo integrates with IDEXX Reference Laboratories and IDEXX In-house Analyzers with the help of VetConnect PLUS. This collaboration helps reduce manual steps and ensures no charges for diagnostics get wasted.

Easy automated reminders help veterinarians stay on top of their schedules. Reminders can be triggered by a product or service, added to an invoice, or directly to a  patient’s record. Users can also set automated email and text communications.  Automated postcard reminders are also available.

IDEXX Neo can also serve as a cloud-based repository for images and patient records. It has tools to save important records online without having to print, scan, or fax.

Overview of IDEXX Neo Features

  • Billing and Invoicing
  • Image Storage Capabilities
  • Patient Records Management
  • Prescription Management
  • SOAP Notes
  • Open API
  • Email and Text Reminders
  • Automated Communications
  • Task Scheduling
  • Inventory Monitoring
  • Appointment Scheduling
  • Multi-location Capabilities

IDEXX Neo Position In Our Categories

Knowing that businesses have special business wants, it is sensible they steer clear of paying for a one-size-fits-all, ”best” software. Nevertheless, it would be difficult to stumble on such an app even among recognizable software systems. The efficient step to undertake would be to take note of the various critical aspects that need inspection including essential features, price plans, skill levels of the users, company size, etc. Thereafter, you must follow through your research comprehensively. Have a look at some of these IDEXX Neo reviews and scrutinize each of the software systems in your list more closely. Such well-rounded research makes sure you keep away from poorly fit applications and subscribe to the system that includes all the features your business requires in growing the business.

Position of IDEXX Neo in our main categories:

TOP 200

IDEXX Neo is one of the top 200 Business Process Management Software products

TOP 50

IDEXX Neo is one of the 50 Medical Practice Management Software products

If you are interested in IDEXX Neo it may also be beneficial to analyze other subcategories of Medical Practice Management Software listed in our base of B2B software reviews.

Each business is different, and may require a specific Medical Practice Management Software solution that will be adjusted to their business size, type of clients and employees and even particular niche they cater to. We advise you don't count on getting an ideal services that is going to be suitable for every company no matter what their history is. It may be a good idea to read a few IDEXX Neo Medical Practice Management Software reviews first and even then you should remember what the service is intended to do for your company and your staff. Do you require an easy and intuitive service with just essential features? Will you really make use of the complex functionalities needed by pros and big enterprises? Are there any specific features that are especially beneficial for the industry you operate in? If you ask yourself these questions it is going to be much easier to get a solid app that will match your budget.

How Much Does IDEXX Neo Cost?

IDEXX Neo Pricing Plans:

Free Trial

Mobile Clinic

$199/month

Multi-Doctor

$249/month

IDEXX Neo offers enterprise pricing plans for users to choose from. Give the details a look, and choose the best plan for your needs:

Mobile Clinic – $199/month

  • 1 Doctor 
  • Single Location
  • Single Doctor

Multi-Doctor – $249/month

  • 2 to 10 Doctors
  • Single Location

The initial setup is free with a 2-year commitment ($2,900 without commitment). A low, one-time data conversion fee applies when transferring your existing data from your current veterinary practice management software.

User Satisfaction

Positive Social Media Mentions 0
Negative Social Media Mentions 0

We realize that when you make a decision to buy Medical Practice Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and IDEXX Neo reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with IDEXX Neo. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Android
  • Mac
  • Web-based
  • Windows Mobile

Deployment

  • Cloud Hosted
  • Open API

Language Support

  • English

Pricing Model

  • Monthly payment
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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IDEXX Neo Comparisons

What are IDEXX Neo pricing details?

IDEXX Neo Pricing Plans:

Free Trial

Mobile Clinic

$199/month

Multi-Doctor

$249/month

IDEXX Neo offers enterprise pricing plans for users to choose from. Give the details a look, and choose the best plan for your needs:

Mobile Clinic – $199/month

  • 1 Doctor 
  • Single Location
  • Single Doctor

Multi-Doctor – $249/month

  • 2 to 10 Doctors
  • Single Location

The initial setup is free with a 2-year commitment ($2,900 without commitment). A low, one-time data conversion fee applies when transferring your existing data from your current veterinary practice management software.

What integrations are available for IDEXX Neo?

IDEXX Neo integrates with IDEXX In-house Analyzers and IDEXX Reference Laboratories, both of which are powered by VetConnect PLUS.

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Reviewed By Nestor Gilbert
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