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ProSolutions Review

ProSolutions
Our score: 6.1 User satisfaction: 100%

What is ProSolutions?

ProSolutions is an all-inclusive software suite for salon, spa, and resort spa management. It provides a broad range of tools for the seamless operations of a business from website analytics to a dedicated task automation feature called DARCI.

With ProSolutions, salons, spas, and resorts spas are assured that they have access to topnotch software. Their solutions are recommended by a celebrity stylist and the Day Spa Association and other clients that have been using their applications for a decade or more.

ProSolutions guarantees that businesses are able to scale and expand with solutions that are abreast with the latest innovations for a truly all-encompassing salon and spa management.

Overview of ProSolutions Benefits

Online Portal

ProSolutions provides an online portal wherein potential clients can book their service appointments. Here, they can also browse through the salon or spa’s online store for products they could be interested in among the inventory or the suggested products list. With this, salons and spas can increase their profitability not just in-store but online as well.

Additionally, the online portal also serves as a gateway for employees. This is where they can view their schedules for the following day so they can properly prepare their needed products and formulas beforehand. This boosts employee productivity as they are able to get ready for appointments ahead of time.

No-Show Protection

ProSolutions automatically sends booking confirmation emails to customers who schedule their appointments online. This allows them to immediately confirm or cancel their schedule so salons and spas can fill in the gaps in cases of cancellations.

Furthermore, ProSolutions software sends email and text reminders to clients with pending appointments. This protects businesses from no-shows and enables them to adjust their schedules to accommodate more clients.

Integrated Point of Sale

ProSolutions’ point of sale system is a powerful one and has a broad range of functionalities. With this, checkout transactions are seamlessly and swiftly handled so employees can rapidly turn their attention to the next customer in line. On top of that, the POS interface supports unique payment options such as membership points payment, gift certificates or cards, and coupons. Discounts can also be applied on the fly in case of promotions. This allows salons and spas to cater to a wide range of customers with varied payment method preferences.

Automated Marketing

ProSolutions makes marketing simple and straightforward. The software automatically generates a list of clients who would be receiving general or targeted marketing campaigns. With the assistance of the applications, salons and spas can also customize their email to give clients a more personalized message.

Moreoever, ProSolutions integrates with social media sites such as Facebook, Twitter, Instagram, and more to reach more audiences.

Inventory Tracking

Never again will a salon or spa turn away a customer due to lack of a product. With ProSolutions’ inventory tracking feature, businesses are always aware of the number of products they have at hand. This enables them to replenish their stocks before they run out of a certain product so they are always ready to serve customers with specific needs.

In-Depth Analytics and Reporting

ProSolutions provides salons and spas with a suite of pre-made reports. With these templates, they can instantly generate reports of specific metrics so they can keep a finger on the pulse of their operations.

Overview of ProSolutions Features

  • Online Appointment Booking
  • Color Coded Online Booking
  • Drag-and-Drop Appointment Organization
  • Waiting List
  • Multi-Scales
  • Package Booking
  • Group Booking
  • Auto-Confirmations
  • Booking Confirmation Email
  • Upsell
  • Custom Artwork
  • Password Protected Portal
  • Online Employee Schedule Posting
  • Custom Mobile App
  • Flexible Gift Certificate Options
  • Online Gift Certificate Printing
  • Store Featured Items
  • Diversion Protection
  • Store Product Images
  • Product Descriptions
  • Category Product Search
  • Manufacturer Product Search
  • Product Suggestions
  • Custom Shipping Fees
  • Online Credit/Debit Card Payment
  • Client Contact Information
  • Credit Card Storage
  • Client Service/Product History
  • Customized Tracking
  • Automated Marketing
  • Client List Generation
  • Customized Tracking Items
  • Email and Text Marketing
  • Membership/Loyalty Program
  • Referral Program
  • Social Networking Integration
  • Customer Reviews
  • Purchase Orders
  • Purchase Receiving
  • Product Labels
  • Barcodes
  • Physical Counts
  • Low Stock Notification
  • Product Cost of Use
  • Backbar
  • Point of Sale
  • Appointment Book Checkout
  • Multiple Payment Types
  • Pay with Points
  • Refunds
  • Unique Payment Options Interface
  • Gratuity Tracking
  • Gift Certificates and Cards Support
  • Instant Price Modification
  • Coupons and Discounts Application
  • Commissions Assignment
  • Reporting Suite
  • User-Defined Reports
  • SQL Data Miner
  • Instant Excel Conversion
  • Automatically Email Reports
  • Zooming Functionality
  • In-Report Editing
  • Sales Graphs
  • Future Projections
  • Auditing
  • Suspicious Activity Reporting
  • Employee Schedule Emailing
  • Missed Cycle Reminders
  • Missed Product Replenishment Notifications
  • Customized Promotions
  • PMS Interface

ProSolutions Position In Our Categories

Knowing that companies have particular business-related wants, it is rational that they abstain from paying for a one-size-fits-all, “perfect” business program. Needless to say, it is nearly futile to try to find such a software solution even among popular software systems.
The logical thing to undertake can be to spell out the numerous major functions which entail scrutiny like important features, budget, technical skill levels of the users, organizational size, etc. After which, you should do your research fully. Read some ProSolutions evaluations and look into each of the software products in your shortlist in detail. Such all-encompassing research guarantees you keep away from ill-fitting software products and choose the system which delivers all the function your business requires.

Position of ProSolutions in our main categories:

TOP 50

ProSolutions is one of the top 50 Salon Software products

If you are interested in ProSolutions it could also be sensible to investigate other subcategories of Salon Software listed in our database of SaaS software reviews.

Organizations have diverse needs and requirements and no software solution can be perfect in such a scenario. It is pointless to try to find a perfect off-the-shelf software system that meets all your business needs. The smart thing to do would be to adapt the solution for your unique wants, staff member skill levels, budget, and other factors. For these reasons, do not rush and subscribe to well-publicized popular systems. Though these may be widely used, they may not be the perfect fit for your specific requirements. Do your homework, investigate each short-listed platform in detail, read a few ProSolutions Salon Software reviews, contact the maker for clarifications, and finally choose the app that provides what you require.

How Much Does ProSolutions Cost?

ProSolutions Pricing Plans:

Free Trial

1-3 Employees

$69/month

4-7 Employees

$99/month

8-15 Employees

$149/month

16+ Employees

$199/month

Resort Hotel

Contact vendor

ProSolutions offers the following SMB and enterprise pricing plans:

  • 1-3 Employees – $69/month
  • 4-7 Employees – $99/month
  • 8-15 Employees – $149/month
  • 16+ Employees – $199/month

All packages include the following:

  • Online Store
  • Online Booking
  • Online Gift Certificates
  • Point of Sale
  • Inventory Management
  • Client Management
  • Reporting
  • Theft Prevention
  • Employee Scheduling
  • Appointment Reminders
  • Marketing
  • Social Media Monitoring

Prices indicated above do not include a one-time implementation fee.

Resort Hotel – request quote

  • Property Management System Interface
  • Unlimited Workstation Licenses
  • On-Site Installation
  • On-Site Training

User Satisfaction

Positive Social Media Mentions 4
Negative Social Media Mentions 0

We realize that when you make a decision to buy Salon Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and ProSolutions reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with ProSolutions. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

https://youtu.be/hGYdg-FdtTw

Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • On Premise

Language Support

  • English

Pricing Model

  • Monthly payment
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are ProSolutions pricing details?

ProSolutions Pricing Plans:

Free Trial

1-3 Employees

$69/month

4-7 Employees

$99/month

8-15 Employees

$149/month

16+ Employees

$199/month

Resort Hotel

Contact vendor

ProSolutions offers the following SMB and enterprise pricing plans:

  • 1-3 Employees – $69/month
  • 4-7 Employees – $99/month
  • 8-15 Employees – $149/month
  • 16+ Employees – $199/month

All packages include the following:

  • Online Store
  • Online Booking
  • Online Gift Certificates
  • Point of Sale
  • Inventory Management
  • Client Management
  • Reporting
  • Theft Prevention
  • Employee Scheduling
  • Appointment Reminders
  • Marketing
  • Social Media Monitoring

Prices indicated above do not include a one-time implementation fee.

Resort Hotel – request quote

  • Property Management System Interface
  • Unlimited Workstation Licenses
  • On-Site Installation
  • On-Site Training

What integrations are available for ProSolutions?

ProSolutions supports integration with Facebook, Instagram, Twitter, Yelp, Google+, City Search, and Pinterest. No other third-party application integration is supported at the moment.  

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Reviewed By Louie Andre
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