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QuickBooks POS Review

QuickBooks POS
Our score: 8.8 User satisfaction: 88%

What is QuickBooks POS?

QuickBooks POS is a powerful platform that enables users to follow sales, customers and inventory effectively and quickly. Available in two versions, the Basic and the Pro, QuickBooks Point of Sale is created to bolster businesses’ customer service and meet their needs. It follows the customer’s information and comes with a variety of features to keep improve customer loyalty and retention and encourage repeat sales. These features include tracking their past purchases so you know what brands and products they prefer to buy.

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Overview of QuickBooks POS Benefits

QuickBooks Point of Sale can be deployed as an online-based service, on premise, and mobile point-of-sale solutions. Designed for small, medium, and large businesses, QuickBooks POS lets you accept payment via credit cards. Other functionalities include inventory management, customer management, etc. Additional hardware are available, includings bar-code scanners and receipt printers to use with the POS software.

QuickBooks Point of Sale simplifies basic daily tasks, thanks to its user-friendly interface that doesn’t present a steep learning curve. The platform automatically updates your inventory without you putting information manually. While many POS options lose you time with credit card payments, QuickBooks POS actually speeds up the process with just a click.

Support is a huge boost for QuickBooks POS. The system comes with a very extensive FAQs section. In case the FAQs don’t have the answer to your issue, you can count on their phone support to assist you with your concern. Their online videos provide you with a brief overview of the product and let you interact with the software before purchasing it.

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Overview of QuickBooks POS Features

  • Bar Code Scanning
  • Credit Card Processing
  • Customer History
  • Discounts
  • Exchanges
  • Gift Cards
  • Layaways & Quotes
  • Price Lookup
  • Print Reciepts
  • Receipt Notes
  • Refunds/Returns
  • Back Orders
  • Customer Orders
  • Inventory Classification
  • Inventory Forecasting
  • Inventory Matrix
  • Inventory Reorder Alerts
  • Inventory Transfers
  • Kit Assembly
  • Multiple Stores/Inventories
  • Photo Image
  • Price Tag Customization
  • Customer Information Database
  • Label Printing
  • Loyalty Rewards Program
  • Purchase History
  • Salesperson History
  • Standard Discounts

QuickBooks POS Position In Our Categories

Since companies have particular business-related wants, it is only logical they steer clear of picking a one-size-fits-all, ideal business application. Nevertheless, it would be futile to pinpoint such an app even among sought-after software solutions. The right step to do can be to list the different vital factors which necessitate research such as critical features, price terms, technical skill ability of staff members, business size, etc. Then, you must perform your product research systematically. Have a look at some of these QuickBooks POS reviews and explore each of the applications in your list more closely. Such well-rounded product investigation can make sure you avoid poorly fit software products and choose the system that meets all the aspects your company requires for success.

Position of QuickBooks POS in our main categories:

TOP 100

QuickBooks POS is one of the top 100 Sales Tools products

Each company has different needs and requires a system that can be personalized for their size, kind of employees and customers, and the particular industry they are in. For these reasons, no platform can offer perfect functionality out-of-the-box. When you search a software product, first be sure what you require it for. Read some QuickBooks POS POS Systems reviews and ask yourself do you need basic tools or do you require complex tools? Are there any industry-specific functionalities that you are seeking? Obtain the answers to these questions to help your search. There are plenty of aspects that you need to consider and these include your budget, specific business requirements, your organization size, integration requirements etc. Take your time, check out a few free trials, and finally choose the platform that provides all that you require to boost your company effectiveness and productivity.

How Much Does QuickBooks POS Cost?

QuickBooks POS Pricing Plans:

Free Trial

Basic

$1,200

Pro

$1,700

Multi-Store

$1,900

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What are QuickBooks POS pricing details?

QuickBooks POS Pricing Plans:

Free Trial

Basic

$1,200

Pro

$1,700

Multi-Store

$1,900

There are three one-time purchase plans offered with starting prices and free trial. POS hardware is sold separately.

Basic – $1,200

  • Ring sales
  • Take payments
  • Track customer data
  • Basic reporting
  • Integrate with QuickBooks Desktop financial software

Pro – $1,700

  • Ring sales
  • Take payments
  • Manage inventory
  • Track customer data
  • Basic reporting
  • Integrates with QuickBooks Desktop financial software
  • Manage employees and payroll
  • Offer layaway and gift cards
  • Rewards & loyalty programs
  • Advanced reporting

Multi-Store – $1,900

  • Ring sales
  • Take payments
  • Manage inventory
  • Track customer data
  • Basic reporting
  • Integrates with QuickBooks Desktop financial software
  • Manage employees and payroll
  • Offer layaway and gift cards
  • Rewards and loyalty program
  • Advanced reporting
  • Manage multiple stores
  • Track and transfer inventory
  • Advanced sales and inventory reporting between stores

User Satisfaction

Positive Social Media Mentions 67
Negative Social Media Mentions 10

We are aware that when you make a decision to purchase a POS Systems it’s vital not only to find out how experts rank it in their reviews, but also to check if the real clients and companies that use it are actually content with the service. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and QuickBooks POS reviews across a wide range of social media sites. The data is then featured in a simple to digest format indicating how many customers had positive and negative experience with QuickBooks POS. With that information at hand you will be ready to make an informed purchasing decision that you won’t regret.

Video

Technical details

Devices Supported

  • iPhone/iPad
  • Mac

Deployment

  • Cloud Hosted
  • On Premise

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for QuickBooks POS?

QuickBooks POS integrates with the following business systems and applications:

  • AccuPOS
  • Revel
  • Vend POS
  • Bindo POS
  • Woocommerce
  • QB Accounting
  • Magento
  • QuickBooks Online

QuickBooks POS User Reviews

QuickBooks POS average rating:

Average score
4.3/5 (19 user reviews)
4/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Write your own review of this product

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The most favorable review

Hank

PROS: The system helps us organize and track our item entries, and keep records from the very beginning.

CONS: Being able to customize the page view would make it more helpful for our team.

Reviewed 4 years ago

Read full review >

The least favorable review

Okey

PROS: It helps me appreciate POS and practice diligence in our transactions. The system makes our sales process more transparent. I get to see the money flow with clarity, so spotting discrepancies and variances are easy. My staff knows this, so, without nagging them about delivering honest work, the system does that for me. Indirectly, it does promote a smoother relationship between management and staff, where everything is data-driven and, so, objective.

CONS: Vendor support is lacking or at least it could be more receptive. I have had glitches on a weekend, and getting hold of customer service was difficult. It seems the support team follows regular business hours, which shouldn't be.

Reviewed 6 years ago

Read full review >

More reviews from 19 actual users:

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  • Most negative

User-friendly accounting software

Read full review >
Shawn
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 29.09.2021 Company Size: Industry: N/A

PROS: It's user-friendly and intuitive for managing our finance records with automatic updates that show in real-time, which allows us to issue invoices and collect payments a lot faster.

CONS: No problem is seen since I started working using POS.

What do you think about this review?

Great Poor

All-in-one accounting system

Read full review >
Hassie
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 17.09.2021 Company Size: Industry: Hospitality

PROS: Quickbooks can help us complete our payment processes and all necessary information within seconds.

CONS: It would be great to avoid unnecessary pop-ups after a customer's enrollment has expired in the rewards system.

What do you think about this review?

Great Poor
Show More User Reviews (19)

Great value for money

Read full review >
Athena
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 05.09.2021 Company Size: More than 100 Employees Industry: Aviation & Aerospace

PROS: I like that POS helps us manage our accounting services and keep it in one platform.

CONS: Integrating it with more third-party software would be even better.

What do you think about this review?

Great Poor

A retail team’s best friend

Read full review >
Hank
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 29.08.2021 Company Size: 11-50 Employees Industry: Retail

PROS: The system helps us organize and track our item entries, and keep records from the very beginning.

CONS: Being able to customize the page view would make it more helpful for our team.

What do you think about this review?

Great Poor

Good for accounting services

Read full review >
Merle
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 29.07.2021 Company Size: 1-10 Employees Industry: N/A

PROS: It's user-friendly and so easy to navigate through. The support staff is great at helping us with any of our questions promptly, apart from their easy-to-understand tutorials. I'm happy we are using QuickBooks, it's made our accounting process so much easier.

CONS: It's helpful if we don't have to reboot every time the system hangs.

What do you think about this review?

Great Poor

Predictive accounting system

Read full review >
Quinten
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 15.07.2021 Company Size: 1-10 Employees Industry: Design

PROS: POS has many features that are easily accessible, with a predictive function after entering data once. The dashboard's shortcuts are helpful as a time-saver too.

CONS: It's helpful if we don't have to reboot every time the system hangs.

What do you think about this review?

Great Poor

Small teams will benefit from this software

Read full review >
Brandt
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 11.06.2021 Company Size: 1-10 Employees Industry: Religious Institutions

PROS: Quickbooks POS helps me sync our accounts and maintain a list of our vendors' information and payment status easily. We can reconcile accounts and print checks without any trouble at all. POS also features reporting tools. Their budget- and finance-related FAQs are also very helpful.

CONS: It would be useful to have more stringent anti-fraud measures in place, especially for the checks system.

What do you think about this review?

Great Poor

A sensible POS that helps us make and save money

Read full review >
Marcus
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 09.05.2021 Company Size: 1-10 Employees Industry: Printing

PROS: QuickBooks POS is a software that has a plethora of functionalities. It has met our needs with regard to reporting about our sellable products, profitable business hours, and best performing employees.

CONS: Our business has multiple locations and managing inventory in this regard is a hassle because QuickBooks POS only allows headquarters-based users to input new items into the system.

What do you think about this review?

Great Poor

QuickBooks POS systematized our store management and utility payments

Read full review >
Omer
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 06.05.2021 Company Size: Industry: Museums and Institutions

PROS: QuickBooks stays true to its word of being an all-around solution. Apart from supporting large volumes of data from our inventory, vendor records, billing data, and more, the software is always quick to respond to clicks and inputs. One feature of QuickBooks POS that I enjoy greatly is its ability to prevent users from creating inaccurate records. That is because every time a possible discrepancy is entered into the system, the application alerts users and helps them rectify the issue.

CONS: Despite being responsive software, QuickBooks POS does crash often. It even freezes our servers if we are unable to install the latest updates even for a day. Aside from that, QuickBooks POS has been a challenge to integrate with our preferred e-commerce sites. And even though there are applications that can help us resolve this, they would set us back half a thousand per month in additional expenses.

What do you think about this review?

Great Poor

Made our payroll more accurate

Read full review >
Sophia
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 27.03.2021 Company Size: 1-10 Employees Industry: N/A

PROS: QuickBooksPOS is simple and easy to use. It makes our payroll processing more accurate. We use it to manage everything in the business that involves payment.

CONS: Yes, the software is easy to use, but I don’t like that some of its aspects are scattered and seem complicated. Just wish they are intact.

What do you think about this review?

Great Poor

QuickBooks POS is a stellar solution for small enterprises

Read full review >
Tristian
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 27.02.2021 Company Size: More than 100 Employees Industry: Publishing

PROS: The best things about QuickBooks POS, for me, are its ease of use and intuitive interface. This is very helpful because I am not what you would call a techie and yet I am able to use the software to the fullest.

CONS: At the moment, there is not a thing that I dislike about QuickBooks POS. This is mainly because I have not fully explored the capabilities of the system so my stand on this may change as I discover more of its functionalities and quirks.

What do you think about this review?

Great Poor

A wonderful POS for small-sized enterprises

Read full review >
Antone
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 28.12.2020 Company Size: More than 100 Employees Industry: N/A

PROS: QuickBooks POS is a well-known name in the POS market and is one of the most sought-after products because of its wide array of tools and features. Our clothing shop has benefited from its host capabilities, especially from the inventory manager and the invoicing tool.

CONS: How the software lags when the item count hits 10,000 frustrating even though I have a powerful computer.

What do you think about this review?

Great Poor

QuickBooksPOS boosts productivity

Read full review >
Kaden
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 30.10.2019 Company Size: Industry: Consumer Goods

PROS: QuickBooksPOS makes searching for customers and their data much easier. Their phone numbers, locations, email addresses, and other information can be accessed with a single click. Now, my customers don’t need to wait longer to pull up their accounts in the system before we take their orders or assist them.

CONS: The system suddenly crashes for an unknown reason. It sometimes happens when I am printing invoices or helping a customer. Please do something to fix this.

What do you think about this review?

Great Poor

Gives me more insights into our daily business

Read full review >
Pearline
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 30.10.2019 Company Size: More than 100 Employees Industry: Others

PROS: We're better able to reconcile payments, sales, accounting and purchases using a central system. This results in substantial cost reduction, making my accountant happy. We're using QuickBooks, so having a native POS is the natural choice for us. Everything runs smoothly, such as credit card payments, tracking customer rewards and managing sales. We can also see data in real time, which is useful for spur-of-the-moment decisions. I'd say our cash flow is healthier and our bottom line is more promising now.

CONS: We have native integration, everything works well. I can't think of an issue.

What do you think about this review?

Great Poor

QuickBooksPOS helps manage my business

Read full review >
Brandt
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 28.09.2019 Company Size: 1-10 Employees Industry: Professional Training & Coaching

PROS: QuickBooksPOS is user-friendly. It is also easy to use and understand. It comes with a variety of features and tools that help me manage my business.

CONS: There is nothing I don’t like about QuickBooksPOS. It does its job well, so I think it’s fair enough to say that it’s good software.

What do you think about this review?

Great Poor

A sophisticated yet easy-to-use POS

Read full review >
Dalton
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 18.09.2019 Company Size: 1-10 Employees Industry: N/A

PROS: The standout feature of QuickBooks POS is its user-friendliness. Because of this, even people who have no in-depth technical knowledge can utilize it. The software makes it easy for all users to manage items, orders, and customer requests as well. And best of all, it synchronizes the data of all store locations without hiccups.

CONS: Like other people, I have experienced crashes with QuickBooks POS. It is also frustrating that I cannot switch between various configurations while keeping open a tab I am currently working on. For example, I have to close the window where I am modifying an item in the inventory before I can review and approve a purchase order.

What do you think about this review?

Great Poor

Easy and reliable POS

Read full review >
Okey
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 02.09.2019 Company Size: 1-10 Employees Industry: N/A

PROS: It helps me appreciate POS and practice diligence in our transactions. The system makes our sales process more transparent. I get to see the money flow with clarity, so spotting discrepancies and variances are easy. My staff knows this, so, without nagging them about delivering honest work, the system does that for me. Indirectly, it does promote a smoother relationship between management and staff, where everything is data-driven and, so, objective.

CONS: Vendor support is lacking or at least it could be more receptive. I have had glitches on a weekend, and getting hold of customer service was difficult. It seems the support team follows regular business hours, which shouldn't be.

What do you think about this review?

Great Poor

Capture essential customer data

Read full review >
Angeline
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 19.08.2019 Company Size: More than 100 Employees Industry: N/A

PROS: I'm able to capture customer details and organize them for CRM. The POS not only makes transactions easier and more accurate, but it also helps me build up critical information for marketing and long-term business planning. I can also manage inventory better, we have ingredient-level visibility, which is awesome when you deal with hard-to-find items. By anticipating stockouts, we can place orders in advance and ensure supply.

CONS: Updates need to be more regular. The system can get old over time and clunky at best. Load time starts to slow a few months into use.

What do you think about this review?

Great Poor

Gain insights off your data

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Jeff
5/5

Overall impression

4/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 31.07.2019 Company Size: 11-50 Employees Industry: N/A

PROS: Critical retail data is centralized, organized and can easily be processed. I can track best-sellers and low-sellers, pinpoint with laser-focused which outlets are bringing in the moolah and otherwise. I can identify item stockouts way in advance, which is useful in prepping up for the peak season. QB POS gives me that level of visibility where I can pick an item in our store and know how it's faring in terms of sales and stocks.

CONS: QB POS is an out-of-the-box system, so I couldn't do much with customizations. I didn't need many reconfigurations, but I thought if I did, that'll be quite an issue.

What do you think about this review?

Great Poor
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Shawn
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All-in-one accounting system

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Hassie
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Athena
4/5

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4/5

Value for Money

4/5

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Published on: 05.09.2021 Company Size: More than 100 Employees Industry: Aviation & Aerospace

A retail team’s best friend

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Hank
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

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Published on: 29.08.2021 Company Size: 11-50 Employees Industry: Retail

Good for accounting services

Read full review >
Merle
5/5

Overall impression

4/5

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4/5

Value for Money

5/5

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Published on: 29.07.2021 Company Size: 1-10 Employees Industry: N/A
Nestor Gilbert

By Nestor Gilbert

Nestor Gilbert is a senior B2B and SaaS analyst and a core contributor at FinancesOnline for over 5 years. With his experience in software development and extensive knowledge of SaaS management, he writes mostly about emerging B2B technologies and their impact on the current business landscape. However, he also provides in-depth reviews on a wide range of software solutions to help businesses find suitable options for them. Through his work, he aims to help companies develop a more tech-forward approach to their operations and overcome their SaaS-related challenges.

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