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Scribe Review

Scribe
Our score: 8.7 User satisfaction: 98%

What is Scribe?

Scribe is an SOP creation software that sales, CSM, HR, and IT teams can use to instantly and effectively document and share processes. They can generate, customize, and send step-by-step guides from their processes. The tool lets them save  time in onboarding and training employees, assisting customers, and implementing new technologies.

They’ll record their processes and turn them into step-by-step guides using a browser or desktop. The auto-generated step-by-step guides include screenshots, instructions, and clicks. Users can also edit and customize guides quickly, such as adding custom logos, texts, and reminders, annotating screenshots, and deleting sensitive information. 

The how-to-guides can be shared with employees and customers in just a single click. The SOP creation tool permits users to send their guides via links, export to PDF or Confluence, or embed guides into documents, knowledge bases, wikis and applications.Finally, they can integrate Scribe with other platforms and systems, like WordPress, HubSpot, TalentLMS, Zendesk, ClickUp, and 360Learning, Lessonly, and ServiceNow. 

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Overview of Scribe Benefits

Employee Management

Scribe enables HR and L&D teams to efficiently create step-by-step guides for consistent and seamless employee onboarding and training. They can build and share visual tutorials, tips & tricks, and training materials for new hires and current employees.

There’s no need to copy and paste screenshots into training documents manually and answer the same questions from employees repeatedly. Employees can understand and execute projects and workflows properly.

Sales Enablement

You can use Scribe to enhance the performance and productivity of your sales teams and staff. They’ll access standard operating procedures, instructions, and materials in a central repository from any place and at any time. They can respond to customer inquiries in a fast, accurate, and consistent manner.

Technology Adoption 

Scribe aids you to implement new technologies and tools across your organization better. IT teams can create and share how-to-guides with employees. Using auto-generated walkthroughs and tutorials, they’ll be able to help them easily learn and adopt business-critical tools, such as project management, CRM, and CSM apps.

High-Quality Process Documentation 

The SOP creation software lets you automatically document and share key processes. Its built-in recorder instantly captures any process while you’re going over it via web or desktop. You’ll have a complete and high-quality process guide in less time. You can also add texts, annotate and edit screenshots, and remove sensitive data in your process guides. They can be incorporated into existing knowledge bases, wikis, help centers, and systems.

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Overview of Scribe Features

  • Process Documentation
  • Auto-Generated Guides
  • Screenshot Editing
  • Custom Branding
  • Instant Sharing
  • Knowledge Base & Wiki Integration
  • App Integration
  • Employee Onboarding
  • Training & Development
  • Sales Enablement
  • Tool Implementation
  • Data Security

Awards & Quality Certificates

An award given to products our B2B experts find especially valuable for companies

Scribe Position In Our Categories

Knowing that companies have special business demands, it is reasonable that they avoid paying for a one-size-fits-all, “perfect” business application. Nonetheless, it is difficult to try to pinpoint such an app even among sought-after software products. The best thing to do can be to tabulate the several critical factors which entail analysis such as major features, costing, skill capability of staff, business size, etc. Thereafter, you should follow through the product research to a full extent. Browse through some Scribe evaluations and explore the other software systems in your list in detail. Such comprehensive product investigation can make sure you keep away from mismatched applications and select the system that meets all the tools your business requires to achieve growth.

Position of Scribe in our main categories:

TOP 100

Scribe is one of the top 100 Project Management Software products

Each business is different, and might need a special Visual Project Management Tools solution that will be fit for their business size, type of clients and employees and even specific industry they cater to. You should not count on locating a perfect software that is going to work for every business regardless of their history is. It may be a good idea to read a few Scribe Visual Project Management Tools reviews first and even then you should keep in mind what the solution is intended to do for your business and your employees. Do you require a simple and straightforward solution with only basic functions? Will you really use the complex functionalities required by experts and big enterprises? Are there any specific features that are especially beneficial for the industry you operate in? If you ask yourself these questions it is going to be much easier to locate a trustworthy solution that will fit your budget.

How Much Does Scribe Cost?

Scribe Pricing Plans:

Free Trial

Basic

Free

Pro

$29/user/month

Enterprise

Contact vendor

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What are Scribe pricing details?

Scribe Pricing Plans:

Free Trial

Basic

Free

Pro

$29/user/month

Enterprise

Contact vendor

Scribe is available three plans, including an enterprise pricing plan with security, integration, and access management features. Here are the details of each plan:

Basic – Free

  • Unlimited step-by-step guides
  • Unlimited pages
  • Compatible with any web application
  • Customization
  • Share via URL or embed

Pro – $29/user/month

  • All Basic Plan inclusion, Plus:
  • Compatible with any web or desktop application
  • Branded step-by-step guides
  • Customize screenshots

Enterprise – by quote

  • All Pro Plan inclusion, Plus:
  • Unlimited step-by-step guides
  • SSO & Directory synchronization
  • Automatic sensitive information redaction
  • Integration with knowledge bases
  • Security & governance

User Satisfaction

Positive Social Media Mentions 2
Negative Social Media Mentions 111

We realize that when you choose to get a Visual Project Management Tools it’s crucial not only to learn how professionals rank it in their reviews, but also to find out if the actual users and companies that purchased these solutions are actually happy with the service. That’s why we’ve devised our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Scribe reviews across a broad array of social media sites. The data is then presented in an easy to digest form revealing how many people had positive and negative experience with Scribe. With that information available you will be equipped to make an informed purchasing choice that you won’t regret.

Video

Technical details

Devices Supported

  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Free
  • Monthly payment
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Scribe?

Scribe supports integration with:

  • Confluence
  • Zendesk
  • Notion
  • Guru
  • 360Learning
  • ClickUp
  • HubSpot
  • Monday.com
  • ServiceNow
  • Lessonly
  • WordPress
  • Coda
  • Coassemble
  • Groove
  • Easygenerator
  • SharePoint
  • Skilljar
  • TalentLMS
  • SAP Litmos
  • HelpScout
  • Learner Mobile
  • WorkRamp
  • Trainual
  • HowKnow
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Jenny Chang

By Jenny Chang

Jenny Chang is a senior writer specializing in SaaS and B2B software solutions. Her decision to focus on these two industries was spurred by their explosive growth in the last decade, much of it she attributes to the emergence of disruptive technologies and the quick adoption by businesses that were quick to recognize their values to their organizations. She has covered all the major developments in SaaS and B2B software solutions, from the introduction of massive ERPs to small business platforms to help startups on their way to success.

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