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Zoho Projects Review

Zoho Projects
Our score: 9.1 User satisfaction: 100%

What is Zoho Projects?

Zoho Projects aims to give you “the ultimate project management experience.” For project leaders, this means achieving their goals within the set deadline and budget.  The software solution is designed to streamline the process of project management from the initial phase to closing, using its fully automated and highly customizable features.

For instance, you can make project planning and collaboration with your team members less complicated with the milestone mapping tool. This software is also equipped with tools and features that allow you to monitor every progress and changes made to the project and tasks.

Real-time tracking of your team’s productivity is also easy, thus, giving you reliable information on how much time is being spent on a specific task. With the same monitoring capabilities, you will know how much paid hours your team has rendered and whether you are operating within your timeline. Information sharing and issue-monitoring is also part of the process and Zoho Projects covers these areas as well.

Overview of Zoho Projects Benefits

Zoho Projects streamlines your project workflows with automation and customization, as well as integration with a wide array of productivity apps. Here are the myriad benefits to be had with the software:

Project Planning

With Zoho Projects, you can plan your project down to minute details by mapping every milestone to achieve until the project is completed. Under each milestone, you can create tasks and subtasks, as well as designate each to your team members.

Project Collaboration

Collaborate with your team members through multiple channels, such as the chat, feeds, activity stream, forum, and Wiki. With different ways to communicate with your team, you can ensure that everyone is aware of what is going on. These channels also allow everyone in the team to express their thoughts and ideas relevant to the project where everyone can see them.

Team Productivity

Zoho Projects uses tools like timesheets, resource utilization chart, and Global Timers to help you gauge your team members’ productive hours no matter where they are. Recorded billable and nonbillable hours are shared seamlessly with the integrated invoice software to make sure that billing and invoicing will be accurate and hassle-free.

Project Insights

Charts and reports are automatically generated to give you in-depth details of how your project is progressing, if there are issues, etc. You also have a dashboard where you can get a quick lookup of the project KPIs. To accomplish these tasks, Zoho Projects equip you with tools like Gantt and resource utilization charts, as well as Zoho Analytics.

Knowledge Sharing

Create a page where you can save documents and other necessary information for your team members to access when necessary.

Customization

Zoho Projects allows you and your team to customize certain processes according to the type of the project, or based on the team’s unique workflows and preferences.

Overview of Zoho Projects Features

  • Time Logging
  • Invoicing
  • Project Budgeting
  • Expense Tracking
  • Resource Utilization
  • SLA Integration
  • Dependencies
  • Critical Path
  • Kanban Board for Tasks and Issues
  • Forums and Discussions
  • Project Feed
  • Global/Project Dashboards
  • Custom widgets, views, and fields
  • Import from JIRA and Basecamp
  • Custom Permissions (Roles & Profiles)
  • Android app (along with iPhone app which is already mentioned)
  • Bitbucket Integration
  • Custom Domain

Awards & Quality Certificates

An award given to products our B2B experts find especially valuable for companies
This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.

Zoho Projects Position In Our Categories

Because businesses have their own business demands, it is rational they avoid purchasing a one-size-fits-all, ”best” solution. Having said that, it would be difficult to try to chance on such a software system even among well-known software solutions. The rational step to undertake is to jot down the several vital aspects which merit research such as key features, plans, technical skill aptitude of the users, organizational size, etc. Next, you must do the research fully. Go over some of these Zoho Projects analyses and explore the other software options in your shortlist in detail. Such detailed research guarantees you avoid poorly fit applications and buy the one that delivers all the features your business requires for success.

Position of Zoho Projects in our main categories:

TOP 20

Zoho Projects is one of the top 20 Project Management Software products

TOP 20

Zoho Projects is one of the 20 Remote Work Software products

If you are considering Zoho Projects it may also be a good idea to investigate other subcategories of Project Management Software listed in our base of B2B software reviews.

Since each enterprise has specific business wants, it is prudent for them to refrain from seeking a one-size-fits-all faultless software system. Needless to say, it would be futile to try to find such a platform even among widely used software applications. The smart thing to do would be to jot down the various important aspects that require consideration such as main features, finances, skill levels of employees, company size etc. Then, you should do your homework thoroughly. Read some Zoho Projects Project Management Software reviews and check out each of the other apps in your shortlist in detail. Such exhaustive homework can make sure you discard ill-fitting platforms and zero in on the app that presents all the elements you need for business success.

How Much Does Zoho Projects Cost?

Zoho Projects Pricing Plans:

Free Trial

Free

$0

Standard

$25/month

Express

$50/month

Premium

$100/month

Enterprise

$150/month

Zoho Projects offers a free version but it also has 3 different plans, each varying depending on the type of business you have and what your business needs:

Free

  • 3 Users
  • 2 Projects
  • Google Apps Integration
  • Custom Status for Tasks
  • Feeds
  • Calendar & Forums
  • 10MB of Attachment Files

Standard – $25 per month ($20 per month if billed annually + applicable tax)

  • 10 Projects
  • Maximum of 15 Users
  • 5 Project Templates
  • 5GB of Attachment Files
  • Time Tracking
  • Subtasks and Task Reminders
  • Task Duration (in Hours)
  • Task Dependency (Finish-to-Start)
  • Sync to Google Task
  • Basic Issue Tracking for All Projects
  • Gamescope
  • CRM Integration

Express – $50 per month ($40 per month if billed annually + applicable tax)

  • Unlimited Projects
  • 25 Users
  • $2 for every additional user per month
  • Includes All Standard Features
  • 10 Project Templates
  • 20GB of Attachment Files
  • Customizable Views (Task/Issue)
  • Recurring Tasks
  • Editable Gantt Chart Within a Project
  • Invoice & Books Integration
  • Project Budget
  • Timesheet Approval

Premium – $100 per month ($85 per month if billed annually + applicable tax)

  • Unlimited Projects
  • 25 Users
  • $3 for every additional user per month
  • Includes All Express Features
  • 20 Project Templates
  • 100GB of Attachment Files
  • Resource Utilization Chart Within a Project
  • Work – Planned vs Actual
  • 4 Task Dependency Types
  • Business Hours, Skip Weekends & Holidays
  • Multiple Integrations
  • Strict Project Management
  • Automation for Issues and Business Rules

Enterprise – $150 per month ($125 per month if billed annually + applicable tax)

  • Unlimited Projects
  • 25 Users
  • $4 for every additional user per month
  • Includes All Premium Features
  • 120GB of Attachment Files
  • 30 Project Templates
  • Customizable Fields (Project/Task/Issue)
  • Custom Domain
  • Global Resource Utilization Chart
  • Global Gantt Chart
  • SLA for Issues
  • Critical Path

User Satisfaction

Positive Social Media Mentions 21
Negative Social Media Mentions 0

We realize that when you make a decision to buy Project Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Zoho Projects reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Zoho Projects. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • Open API

Language Support

  • English

Pricing Model

  • Free
  • Monthly payment
  • Annual Subscription

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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Zoho Projects Comparisons

Zoho Projects user reviews

A review of Zoho Projects.

Read full review >
Lydia
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 04.10.2019 Company Size: 11-50 Employees Industry: Marketing and Advertising

A tool for managing projects.

Read full review >
Lewis
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 28.09.2019 Company Size: More than 100 Employees Industry: Information Technology and Services

It’s flexible and gives me the freedom to do thing.

Read full review >
Juana
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 24.09.2019 Company Size: 11-50 Employees Industry: Information Technology and Services

Managing projects has been the best thing ever!

Read full review >
Karen
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 05.10.2018 Company Size: 1-10 Employees Industry: Unavailable

Helpful in project management.

Read full review >
Danny
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 13.09.2018 Company Size: More than 100 Employees Industry: Printing

What are Zoho Projects pricing details?

Zoho Projects Pricing Plans:

Free Trial

Free

$0

Standard

$25/month

Express

$50/month

Premium

$100/month

Enterprise

$150/month

Zoho Projects offers a free version but it also has 3 different plans, each varying depending on the type of business you have and what your business needs:

Free

  • 3 Users
  • 2 Projects
  • Google Apps Integration
  • Custom Status for Tasks
  • Feeds
  • Calendar & Forums
  • 10MB of Attachment Files

Standard – $25 per month ($20 per month if billed annually + applicable tax)

  • 10 Projects
  • Maximum of 15 Users
  • 5 Project Templates
  • 5GB of Attachment Files
  • Time Tracking
  • Subtasks and Task Reminders
  • Task Duration (in Hours)
  • Task Dependency (Finish-to-Start)
  • Sync to Google Task
  • Basic Issue Tracking for All Projects
  • Gamescope
  • CRM Integration

Express – $50 per month ($40 per month if billed annually + applicable tax)

  • Unlimited Projects
  • 25 Users
  • $2 for every additional user per month
  • Includes All Standard Features
  • 10 Project Templates
  • 20GB of Attachment Files
  • Customizable Views (Task/Issue)
  • Recurring Tasks
  • Editable Gantt Chart Within a Project
  • Invoice & Books Integration
  • Project Budget
  • Timesheet Approval

Premium – $100 per month ($85 per month if billed annually + applicable tax)

  • Unlimited Projects
  • 25 Users
  • $3 for every additional user per month
  • Includes All Express Features
  • 20 Project Templates
  • 100GB of Attachment Files
  • Resource Utilization Chart Within a Project
  • Work – Planned vs Actual
  • 4 Task Dependency Types
  • Business Hours, Skip Weekends & Holidays
  • Multiple Integrations
  • Strict Project Management
  • Automation for Issues and Business Rules

Enterprise – $150 per month ($125 per month if billed annually + applicable tax)

  • Unlimited Projects
  • 25 Users
  • $4 for every additional user per month
  • Includes All Premium Features
  • 120GB of Attachment Files
  • 30 Project Templates
  • Customizable Fields (Project/Task/Issue)
  • Custom Domain
  • Global Resource Utilization Chart
  • Global Gantt Chart
  • SLA for Issues
  • Critical Path

What integrations are available for Zoho Projects?

Zoho Projects is integrated with the following Zoho applications:

  • Zoho CRM
  • Zoho People
  • Zoho Desk
  • Zoho Invoice
  • Zoho Analytics
  • Zoho Docs
  • Zoho Assist
  • Zoho Books
  • Zoho Mail
  • Zoho Meeting
  • Zoho Cliq

This project management solution also works well with the following third-party apps and add-ons:

  • Google Calendar
  • Google Tasks
  • Google Spreadsheets
  • Google Drive
  • Google Apps Marketplace
  • MS Excel
  • Microsoft Projects
  • OneDrive
  • MS Outlook Calendar
  • Microsoft Office 365
  • Microsoft Teams
  • Jira
  • Basecamp
  • Dropbox
  • BoxGithub
  • Bitbucket
  • iCal
  • Crashlytics
  • Slack
  • Zapier
  • Chrome Extension
  • iOS
  • Android

Zoho Projects average rating:

Average score
5/5 (34 user reviews)
4/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Katie

PROS: Navigation is very user-friendly, and it allows for detailed insight in every part of the procedure. You can get where you want with a single click, without bothering to go back through all the steps you've already made. Features are amazing, and so are choices-the program is really focused on optimal performance, and that's what I like the most. They are working rapidly and devotedly to introduce new features, and they always have few positive surprises for you in the sleeve.

CONS: I have minor UI concerns when it comes to accessing it through Chrome, but nothing that cannot be solved. For instance, resizing the browser windows makes the bug view disappear, and you have to start all over. Besides, everything is good. If we ought to discuss appeal, I'd say there is room to make the interface more graphically pleasant, or at least more customizable. But as you know this is not essential in project management, what matters is functionality.

Reviewed 2 years ago

Read full review >

The least favorable review

Anonymous Reviewer

PROS: There is very little, if anything about this product that is likable. I guess, if pushed, I would say the calendar feature and the forum features are interesting but by no means makes up for the lack of features overall of Zoho Project. We are a small to medium business that recently, and regrettably, transitioned from Harvest to Zoho. There is quite a gap in pricing between the two platforms but you get what you pay for, mainly how many users you have. Zoho Project feels more like a bata test platform, then an actual product that should be live and used by any business. If you are doing very basic project management, like planning a wedding or a home renovation this tool would be good for you. But why would you pay for it when you can get any template on-line for free. The only other "pros" I could manage to list is their support. They have a help representative chat feature which is good and they are responsive. Unfortunately for them and mean most of it was used to inform me that "that feature is currently not available".

CONS: Does not integrate with Quickbooks. Cannot add basic client contact information. Can't view all invoices that are due or in draft form (they force you to use another one of their clunky platforms). The Zoho Dashboard is terribly unhelpful and uninformative. You cannot run basic reports like; time reports for team members across projects, expenses, invoiced projects, etc. You can't even simply alphabetize Client Users, so as you add clients they are sorted by when you entered them, only. You can only export information in one format and the reports provide very little (helpful) information; for example if you want to export your Clients. The report that is generated only provides the internal Client ID#, Name, User Name, Email Address, Role, Invoice. It does not provide State/End Dates, what Projects are associated with Clients, any Budget information, and so on, and so on. Invoice, Expense, and Time information are shown and available only through each individual Project. You cannot see all invoices due, total amount outstanding, time sheets, across Projects and Clients. You are forced to click into each individual project to access that information and once again, the reports you are able to generate are very limited. I could go on about all the "cons" associated with Zoho Project but I don't have time.

Reviewed 3 years ago

Read full review >

More reviews from 34 actual users:

Sort by:

Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

A review of Zoho Projects.

Read full review >
Lydia
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 04.10.2019 Company Size: 11-50 Employees Industry: Marketing and Advertising

PROS: Zoho is relatively simple. It comes with a great UI. This makes is really simple in seeking the things you need. It's a fun approach in logging time and viewing projects over a specific time period.

CONS: Sometimes it's difficult in attaching images to the comments section. There's no other way to efficiently hand a project to another individual without it being in the calendar.

What do you think about this review? Great Poor

A tool for managing projects.

Read full review >
Lewis
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 28.09.2019 Company Size: More than 100 Employees Industry: Information Technology and Services

PROS: It's a tool that gives opportunities for me to work on a wide range of tasks. It's a simple tool for project management. It offers all the functionality needed. It won't burden you with too much complicated stuff for some programs. You can come up with your own forms for doing projects and tasks.

CONS: There's no other option for making a copy of repetitive projects containing content and inviduals dealing with their projects. When it comes to some browsers, you'll need to key in the user a couple twice just to include them to the notification list through email.

What do you think about this review? Great Poor

It’s flexible and gives me the freedom to do thing.

Read full review >
Juana
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 24.09.2019 Company Size: 11-50 Employees Industry: Information Technology and Services

PROS: Having that freedom to explore and do whatever it is you need from varying views without going through the extra steps is awesome. The UI is super-friendly. It gives a wide range of choices so you won't be led to doing things the wrong way. At the same time, you can manage things well to keep things at optimal performance.

CONS: Certain small UI issues are spotted in the Chrome browser. This needs to be fixed badly. For instance, when you try opening the bug view, and re-sizing the chrome browser, the view would somehow go missing. So far, that's the only actual bug that I've come across.

What do you think about this review? Great Poor

Managing projects has been the best thing ever!

Read full review >
Karen
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 05.10.2018 Company Size: 1-10 Employees Industry: Unavailable

PROS: It's ideal for making project plans. It makes room for the segregation of intricate projects. These incude tasks, milestones, and activity scheduling based on deadlines. It's great for monitoring tasks and discussing projects.

CONS: Minor bugs can be seen on the web app itself. The same goes for its mobile app. Although both can be patched or repaired. There's no chance of making a copy of repeat projects with content.

What do you think about this review? Great Poor

Helpful in project management.

Read full review >
Danny
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 13.09.2018 Company Size: More than 100 Employees Industry: Printing

PROS: The tool can let you place information about clients or project with ease. You'll be updated with unpaid and paid hours thanks to its pre-installed timetable. You can also editing on any doc in real-time. This is a good thing since you get to save a lot of time.

CONS: It would be nice if I can move the docs that I consider important into a newly made element. It's a bit hard adding employess to a number of projects at the same time. I don't like their mobile app. I felt uncomfortable using it when I'm working at the office or at home.

What do you think about this review? Great Poor

A simplified software for managing projects.

Read full review >
Don
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 04.09.2018 Company Size: 1-10 Employees Industry: Computer Software

PROS: This project management software is super easy. It has all the functionality required without getting into any over-developed intricacies seen in some software. You get to make customized forms for any task or project. With this, you can include and report on the stuff that you're into.

CONS: There's one small problem. Apparently, a tagging option is unavailable for certain tasks. It would've been nice if they had one for simple reporting and categorizaton. Now, for the task template usd for tasks in a single project. It's ideal to keep the task template varied from the project by default.

What do you think about this review? Great Poor

Small teams can benefit from this ticketing system.

Read full review >
Shaun
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 25.04.2018 Company Size: More than 100 Employees Industry: Marketing and Advertising

PROS: Being able to manage tickets has never been this simple. The same goes for sending out alerts to more than one person. It's an excellent product for any team who lack a reliable ticketing system. You can easily follow a ticket to be updated as it migrates its way to colleagues.

CONS: Its lacking the funtionality of copying a project so that other users can be in the same page. It would be great if they have that ability. It's never a good idea to come up with a new one from scratch and then re-adding each person. Its pre-installed ticket statuses aren't as good as they once were.

What do you think about this review? Great Poor

Managing my projects has never been this easy. It does so many things too!

Read full review >
Dexter
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 23.04.2018 Company Size: More than 100 Employees Industry: Information Technology and Services

PROS: The way Zoho would let me handle and organize teams from different projects is what makes this tool special. Keeping time spent for a planned duration of a task under the Different Chart where I can look into the progress of the current project I'm working on is great. I can take the necessary actions needed.

CONS: From time to time, it would run really slow. Some users may find this a little annoying. This is particulary true for some users who really don't have the patience to do things with their software. But for me, having that teeny bit of slowness is something that I can easily tolerate.

What do you think about this review? Great Poor

Small businesses’ blessing in disguise

Read full review >
Melissa
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 03.04.2018 Company Size: 1-10 Employees Industry: Management Consulting

PROS: If I could give it 100 instead of 10, I would! You have no idea what a pleasant surprise it was for us to discover that there is a freemium prodact that complies with all our needs. We are a small startup that cannot afford spending top dollars on project management, and we are so thankful Zoho Projects exists! You'd probably be interested to know it supports both kanban and waterfall styled management, meaning you can coordinate projects with the teams you've chosen. We use it to allocate tasks, manage milestones, and mostly to track bugs. All features are unbelievable!

CONS: The notification thing has not been thought about carefully, but this is more of a consideration. Of course, I'm aware that all programs are not cut for all businesses, and I can tolerate this even when my mailbox is flooded with notification emails.

What do you think about this review? Great Poor

Freedom of navigation and plenty of flexible choices

Read full review >
Katie
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 05.03.2018 Company Size: 11-50 Employees Industry: Information Technology

PROS: Navigation is very user-friendly, and it allows for detailed insight in every part of the procedure. You can get where you want with a single click, without bothering to go back through all the steps you've already made. Features are amazing, and so are choices-the program is really focused on optimal performance, and that's what I like the most. They are working rapidly and devotedly to introduce new features, and they always have few positive surprises for you in the sleeve.

CONS: I have minor UI concerns when it comes to accessing it through Chrome, but nothing that cannot be solved. For instance, resizing the browser windows makes the bug view disappear, and you have to start all over. Besides, everything is good. If we ought to discuss appeal, I'd say there is room to make the interface more graphically pleasant, or at least more customizable. But as you know this is not essential in project management, what matters is functionality.

What do you think about this review? Great Poor

This ensures my projects are constantly organized.

Read full review >
Gilberto
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 11.02.2018 Company Size: More than 100 Employees Industry: Not available

PROS: I love the friendly complexity of the program. It's very much layered with a ton of features. These include tasks, groups, projects, and etc. I like how it's easy enough for anyone to learn and getting their way around the software. I like how we can keep track of our project progress and delegating projects to specific users.

CONS: I hate the fact that you can't include templates within the folders. I'm constantly hesitat making more than one template since it has a tendency to bog down and it would mess up the template page I'm using. A majority of my colleagues don't really need the templates I made.

What do you think about this review? Great Poor

A great product but with some downsides.

Read full review >
Elsie
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 10.02.2018 Company Size: More than 100 Employees Industry: Marketing and Advertising

PROS: Crispy clean UI. User-friendly. I like how flexible it is in setting up projects. Efficient time tracking. We time track a lot with it.

CONS: The template needs to a bit of improvement. It'd be nice to bring doc folders and certain users whenever I'm putting up a new product. When that fails, at least I can carry user groups so it'd be possible to include the whole team for a single project at the same time. We're dealing with more than a hundred projects and it takes way too long in adding a person to more than one project at the same time.

What do you think about this review? Great Poor

Smaller teams will find this to be a valuable ticketing system.

Read full review >
Harriet
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 24.01.2018 Company Size: More than 100 Employees Industry: Marketing and Advertising

PROS: Ticket management is super simple. The same applies for sending out alerts to more than one person at the same time. It's an awesome product for a team who lack a fully functioning ticketing system. You follow a ticket in acquiring updatese as makes it way along with other co-workers.

CONS: Making it possible to copy a project. That way, other users can also be in it. It'd be nice to have something like that. This is way better than starting back from scratch and re-adding contacts all over again.

What do you think about this review? Great Poor

Very good, but I wouldn’t say perfect

Read full review >
Tracey
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 17.01.2018 Company Size: More than 100 Employees Industry: Marketing and Advertising

PROS: Very easy, very simple, and foremost: very flexible! I admire the streamlined project set-up, and the efficiency of time and bug tracking. We were comparing tools for quite a while, and the thing that led us to Zoho Projects were recurring tasks (I don't think you'll find them in any similar program!), as they are compulsory for our business.

CONS: See, setting up new products is good, but it depends how deep you wanna dive. I have my dislikes regarding templates, carrying document folders and involving key users. Obviously, if you can't import users you can't have the entire team on board, and that's a disaster. Adding users is actually a disaster itself, especially if you have 100 projects and multiple user to add to each, as I do. Alphabetic order is simply non-existent. Another thing I mind is not being able to see and sort RTF comments: counting on recurring tasks is not enough, we need to carry on followers, and currently that's impossible.

What do you think about this review? Great Poor

There are so many reasons to love Zoho Projects: Great features, Outstanding service, and Guaranteed Efficiency

Read full review >
Geneva
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 16.01.2018 Company Size: More than 100 Employees Industry: Architecture & Planning

PROS: Every member of our team would recommend Zoho Projects for its innovation and functionality. You know, regular updates usually remain a promise, but ever since we implemented it, we're like: Oh, this guys are not kidding! They offer phone and email support, and best of all-live chat. When it comes to the features, we are the biggest fans of logging time, I mean...you can do that in so many ways! The resource balance scale is absolutely fabulous, and with entry being that easy we believe Zoho Projects can make everybody's life better!

CONS: I don't understand how anybody could give negative feedback and write paragraphs on minor irritants and flaws Zoho Projects DOESN'T HAVE! How about remembering the software we dealt with before? How about being grateful for what we have now?

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Terrible Product

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Anonymous Reviewer
1/5

Overall impression

3/5

Customer Support

1/5

Value for Money

2/5

Ease of Use

Published on: 04.01.2018 Company Size: N/A Industry: N/A

PROS: There is very little, if anything about this product that is likable. I guess, if pushed, I would say the calendar feature and the forum features are interesting but by no means makes up for the lack of features overall of Zoho Project. We are a small to medium business that recently, and regrettably, transitioned from Harvest to Zoho. There is quite a gap in pricing between the two platforms but you get what you pay for, mainly how many users you have. Zoho Project feels more like a bata test platform, then an actual product that should be live and used by any business. If you are doing very basic project management, like planning a wedding or a home renovation this tool would be good for you. But why would you pay for it when you can get any template on-line for free. The only other "pros" I could manage to list is their support. They have a help representative chat feature which is good and they are responsive. Unfortunately for them and mean most of it was used to inform me that "that feature is currently not available".

CONS: Does not integrate with Quickbooks. Cannot add basic client contact information. Can't view all invoices that are due or in draft form (they force you to use another one of their clunky platforms). The Zoho Dashboard is terribly unhelpful and uninformative. You cannot run basic reports like; time reports for team members across projects, expenses, invoiced projects, etc. You can't even simply alphabetize Client Users, so as you add clients they are sorted by when you entered them, only. You can only export information in one format and the reports provide very little (helpful) information; for example if you want to export your Clients. The report that is generated only provides the internal Client ID#, Name, User Name, Email Address, Role, Invoice. It does not provide State/End Dates, what Projects are associated with Clients, any Budget information, and so on, and so on. Invoice, Expense, and Time information are shown and available only through each individual Project. You cannot see all invoices due, total amount outstanding, time sheets, across Projects and Clients. You are forced to click into each individual project to access that information and once again, the reports you are able to generate are very limited. I could go on about all the "cons" associated with Zoho Project but I don't have time.

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It’s flexible and gives you the freedom to do things.

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Laura
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 31.12.2017 Company Size: 11-50 Employees Industry: Information Technology and Services

PROS: Being able to freely navigate. It lets you do things you want in varying views without making unecessary clicks just to make it to the next set of stops. The UI is user-friendly. It offers plenty of flexible options to prevent you from being misled.

CONS: There mino problems when running under Chrome. This is expected to get fixed soon. So far, it's the only problem I came across. In terms of its visuals, the UI isn't attractive.

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Reviewed By Jenny Chang
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