Serena Business Manager Review

Serena Business Manager
Our score: 8.8 User satisfaction: 92%

What is Serena Business Manager?

Serena Business Manager is a process management platform that aims to improve productivity in all phases of process automation. Suitable for any business environment, Serena is a platform specially geared towards IT Development and Operations and it integrates processes across organizations such as software development, delivery and operations.

SBM is a product of Serena Software, which has been acknowledged as one of the largest global application lifecycle management (ALM) solution providers, with more than 2,500 enterprise customers around the world using the software to accelerate the velocity of the software development lifecycle while enhancing security, compliance, and performance.

Overview of Serena Business Manager Benefits

Serena Business Manager helps its users rapidly create and deploy process-based applications for human and system work management. These applications have been designed not only to be flexible and easily adapted, but also can incorporate built-in reporting and auditing for unmatched visibility, as well as being easy to use and adopt among users and stakeholders ensuring compliance and governance.

SBM’s Composer feature lets users create process apps through drag-and-drop layout of workflow, forms and orchestrations, which in turn encourages greater development productivity. The platform makes it possible to automate the versioning, promotion and deployment and speed responsiveness and delivery at a faster pace, even with minimal admin and development staffing involved. On the other hand, its Work Center allows stakeholders to be engaged in a process through feeds and social views while well rounded views into work items and work queues. Its rich reporting and auditing delivers process visibility and insight, including bottlenecks.

SBM employs a Kanban view that lets users visualize and monitor the flow of work items in a team environment, as well as simplify team communication and effectiveness. Users can customize the columns, establish limits and do drag and drop operations to progress through the workflow. External feeds can be set in place as well to provide a unified view of all work items regardless of source.

Overview of Serena Business Manager Features

  • Unified Work Center
  • Kanban view
  • Backlog views
  • Report Center
  • Smart search
  • Calendaring
  • Real-time notifications
  • Mobile client
  • App composer

Serena Business Manager Position In Our Categories

Since businesses have unique business wants, it is only reasonable that they avoid paying for a one-size-fits-all, ”best” business program. Regardless, it would be difficult to try to find such application even among sought-after software systems. The right thing to undertake can be to write down the varied key functions that merit investigation including major features, budget, skill capability of the employees, organizational size, etc. After which, you should do the research thoroughly. Read some of these Serena Business Manager reviews and check out the other software solutions in your shortlist in detail. Such well-rounded research guarantees you steer clear of poorly fit software solutions and buy the one that includes all the features you require company requires for optimal results.

Position of Serena Business Manager in our main categories:

TOP 20

Serena Business Manager is one of the top 20 Product Lifecycle Management Software - PLM products

TOP 20

Serena Business Manager is one of the 20 Workflow Management Software products

If you are considering Serena Business Manager it could also be a good idea to investigate other subcategories of Product Lifecycle Management Software - PLM collected in our database of SaaS software reviews.

Companies have diverse wants and requirements and no software application can be ideal in such a condition. It is pointless to try to find an ideal off-the-shelf software app that meets all your business needs. The intelligent thing to do would be to adapt the solution for your special requirements, staff member skill levels, budget, and other aspects. For these reasons, do not hurry and pay for well-publicized popular systems. Though these may be widely used, they may not be the best fit for your specific needs. Do your groundwork, look into each short-listed platform in detail, read a few Serena Business Manager Product Lifecycle Management Software - PLM reviews, call the vendor for clarifications, and finally choose the app that provides what you want.

How Much Does Serena Business Manager Cost?

Serena Business Manager Pricing Plans:

Free Trial

Serena Business Manager’s enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

User Satisfaction

Positive Social Media Mentions 88
Negative Social Media Mentions 7

We realize that when you make a decision to buy Product Lifecycle Management Software - PLM it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Serena Business Manager reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Serena Business Manager. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.


Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based


  • Cloud Hosted
  • On Premise

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are Serena Business Manager pricing details?

Serena Business Manager Pricing Plans:

Free Trial

Serena Business Manager’s enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

What integrations are available for Serena Business Manager?

No information available.


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Reviewed By Louie Andre
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