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Serena Business Manager Review

Serena Business Manager
Our score: 8.8 User satisfaction: 92%

What is Serena Business Manager?

Serena Business Manager is a process management platform that aims to improve productivity in all phases of process automation. Suitable for any business environment, Serena is a platform specially geared towards IT Development and Operations and it integrates processes across organizations such as software development, delivery and operations.

SBM is a product of Serena Software, which has been acknowledged as one of the largest global application lifecycle management (ALM) solution providers, with more than 2,500 enterprise customers around the world using the software to accelerate the velocity of the software development lifecycle while enhancing security, compliance, and performance.

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Overview of Serena Business Manager Benefits

Serena Business Manager helps its users rapidly create and deploy process-based applications for human and system work management. These applications have been designed not only to be flexible and easily adapted, but also can incorporate built-in reporting and auditing for unmatched visibility, as well as being easy to use and adopt among users and stakeholders ensuring compliance and governance.

SBM’s Composer feature lets users create process apps through drag-and-drop layout of workflow, forms and orchestrations, which in turn encourages greater development productivity. The platform makes it possible to automate the versioning, promotion and deployment and speed responsiveness and delivery at a faster pace, even with minimal admin and development staffing involved. On the other hand, its Work Center allows stakeholders to be engaged in a process through feeds and social views while well rounded views into work items and work queues. Its rich reporting and auditing delivers process visibility and insight, including bottlenecks.

SBM employs a Kanban view that lets users visualize and monitor the flow of work items in a team environment, as well as simplify team communication and effectiveness. Users can customize the columns, establish limits and do drag and drop operations to progress through the workflow. External feeds can be set in place as well to provide a unified view of all work items regardless of source.

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Overview of Serena Business Manager Features

  • Unified Work Center
  • Kanban view
  • Backlog views
  • Report Center
  • Smart search
  • Calendaring
  • Real-time notifications
  • Mobile client
  • App composer

Serena Business Manager Position In Our Categories

Knowing that companies have distinctive business needs, it is only practical they avoid adopting an all-in-one, ideal business application. Needless to say, it is futile to discover such application even among sought-after software solutions. The right thing to do would be to jot down the varied major factors that entail investigation including crucial features, packages, skill capability of staff, company size, etc. After which, you should double down on the research through and through. Read some of these Serena Business Manager review articles and scrutinize each of the software systems in your list more closely. Such all-encompassing product research ascertain you steer clear of poorly fit software products and choose the one which meets all the features your business requires.

Position of Serena Business Manager in our main categories:

TOP 20

Serena Business Manager is one of the top 20 Product Lifecycle Management Software - PLM products

TOP 20

Serena Business Manager is one of the 20 Workflow Management Software products

If you are considering Serena Business Manager it could also be beneficial to check out other subcategories of Product Lifecycle Management Software - PLM collected in our base of SaaS software reviews.

Organizations have unique wants and requirements and no software platform can be just right in such a situation. It is futile to try to find an ideal out-of-the-box software product that meets all your business requirements. The intelligent thing to do would be to adapt the application for your specific needs, employee skill levels, budget, and other factors. For these reasons, do not rush and invest in well-publicized leading systems. Though these may be widely used, they may not be the best fit for your particular wants. Do your groundwork, investigate each short-listed platform in detail, read a few Serena Business Manager Product Lifecycle Management Software - PLM reviews, speak to the seller for explanations, and finally choose the app that presents what you require.

How Much Does Serena Business Manager Cost?

Serena Business Manager Pricing Plans:

Free Trial

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What are Serena Business Manager pricing details?

Serena Business Manager Pricing Plans:

Free Trial

Serena Business Manager’s enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

User Satisfaction

Positive Social Media Mentions 88
Negative Social Media Mentions 7

We are aware that when you decide to get a Product Lifecycle Management Software - PLM it’s vital not only to see how professionals evaluate it in their reviews, but also to find out if the actual users and enterprises that purchased this software are genuinely content with the service. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Serena Business Manager reviews across a broad range of social media sites. The data is then presented in an easy to digest way revealing how many users had positive and negative experience with Serena Business Manager. With that information at hand you should be prepared to make an informed purchasing choice that you won’t regret.

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Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • On Premise

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Serena Business Manager?

No information available.

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Louie Andre

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."

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