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ShipRocket Review

ShipRocket
Our score: 9.0 User satisfaction: 97%

What is ShipRocket?

ShopRocket is a comprehensive e-commerce system that offers all the tools required to meet the shipping requirements of companies of all sizes. With just a few clicks, you can generate shipments, download documents, schedule pickups, and manage your orders, shipments, NDRs, and RTOs all in one location. You can also calculate shipping prices based on delivery distance and shipping mode and more.

The platform also enables you to expand your business. You may ship conveniently, reach distant cities easily, and extend your services to every home by adding an infinite number of pickup locations to your account. Ship to more than 220 countries worldwide with reputable delivery partners including DHL, FedEx, and Aramex.

The ShipRocket process is also simple. First, import all of your orders using the automated channel sync, choose the shipment, and then choose a courier partner based on your needs. Next, pack your orders, print labels, and deliver to your courier partner. Finally, you can track the order and update your clients by SMS and email.

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Overview of ShipRocket Benefits

Expanded Sales Channel

With ShipRocket, you may select from a variety of reliable courier partners, like FedEx, Aramex, and DHL, based on your shipping needs. This means that you’ll have more choices when it comes to selecting the best prices and providing service in more places. It also makes order fulfillment simpler by linking all of your pickup locations to your Shiprocket account to cover several warehouses or offer your items through various vendors.

Order Management

ShipRocket lets you handle all of your forward and return orders from a single platform; allowing you to can generate, process, and monitor your orders with just a few clicks. You may control your forward orders, recall orders, sync your inventory, monitor reconciliation, and more on a unified dashboard. The platform also lets you see crucial data at all times such as the status of your shipped shipments, a summary of your orders, total shipments count, and shipping status, as well as your total, weekly, monthly, and yearly revenue, depending on the value of your orders.

Automated Shipping

Your choice of the best courier partner is aided by the Courier Recommendation Engine (CORE), which considers ratings, cost, and performance. Additionally, you may integrate many sales channels and marketplaces, such as Shopify, WooCommerce, Amazon, etc., to automatically pull all of your orders. An automated Non Delivery tab that helps your business maintain a smooth flow and avoid being stuck with return orders also allows you to save time and money on your return orders.

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Overview of ShipRocket Features

  • Global Shipping
  • Multi-functional Dashboard
  • Multiple Shipping Partners
  • Shipping Rate Calculator
  • Label and Buyer Communication
  • User-Centric Mobile Application
  • Timely COD Reconciliation
  • Merchant Logs

Awards & Quality Certificates

An award given to products our B2B experts find especially valuable for companies

ShipRocket Position In Our Categories

Keeping in mind companies have specific business-related wants, it is rational they steer clear of paying for a one-size-fits-all, “perfect” software solution. At any rate, it is troublesome to try to chance on such an app even among sought-after software systems. The rational thing to undertake should be to list the several chief functions that merit deliberation including essential features, budget, technical skill competence of staff members, organizational size, etc. Then, you must double down on your research fully. Read some ShipRocket evaluations and check out each of the software systems in your list more closely. Such comprehensive research ensures you stay away from unfit applications and select the one which meets all the benefits your company requires.

Position of ShipRocket in our main categories:

TOP 50

ShipRocket is one of the top 50 eCommerce Platforms products

If you are considering ShipRocket it may also be a good idea to investigate other subcategories of eCommerce Platforms gathered in our database of SaaS software reviews.

There are well-liked and widely used solutions in each software group. But are they essentially the best fit for your enterprise’s specific requirements? A popular software solution may have thousands of subscribers, but does it present what you need? For this reason, do not blindly shell out for popular systems. Read at least a few ShipRocket eCommerce Platforms reviews and consider the factors that you desire in the software such as the fees, main functionality, available integrations etc. Then, choose a few apps that fit your needs. Try out the free trials of these platforms, read online reviews, get information from the vendor, and do your investigation meticulously. This exhaustive homework is sure to help you find the best software solution for your organization’s unique requirements.

How Much Does ShipRocket Cost?

ShipRocket Pricing Plans:

Free Trial

Smart

Contact vendor

Lite

Starts at Rs. 26/500gms

Professional

Starts at Rs. 20/500gms

Enterprise

Contact vendor

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What are ShipRocket pricing details?

ShipRocket Pricing Plans:

Free Trial

Smart

Contact vendor

Lite

Starts at Rs. 26/500gms

Professional

Starts at Rs. 20/500gms

Enterprise

Contact vendor

ShipRocket offers several enterprise pricing plans for businesses of varying scales. It also features a simplified plan with smart courier allocation.

Smart – By quote

  • Intelligent Courier Allocation
  • 1 eCommerce Channel Integration
  • Chat, Call & Email Support
  • Automated Channel Order Sync
  • Domestic Shipping
  • NDR Calling and IVR Response Setup

Lite – Starts at Rs. 26/500gms

  • 1 E-commerce Channel Integration
  • Chat, Call & Email Support
  • Automated Channel Order Sync
  • Domestic and International Shipping

Professional – Starts at Rs. 20/500gms

  • Multiple Ecommerce Channel Integrations
  • Priority Support
  • Automated Channel Order Sync
  • Domestic & International Shipping
  • Multi-Channel Price & Inventory Sync
  • Free NDR Call Center Setup

Enterprise – By quote

  • Customized Integrations
  • Dedicated Account Manager
  • Automated Channel Order Sync
  • Domestic & International Shipping
  • Multi-Channel Price & Inventory Sync
  • Free NDR Call Center Setup

User Satisfaction

Positive Social Media Mentions 113
Negative Social Media Mentions 4

We realize that when you choose to buy a eCommerce Platforms it’s vital not only to see how professionals score it in their reviews, but also to find out whether the actual clients and businesses that bought this software are genuinely happy with the product. Because of that need we’ve designer our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and ShipRocket reviews across a broad range of social media sites. The data is then featured in an easy to understand form indicating how many users had positive and negative experience with ShipRocket. With that information available you will be ready to make an informed buying choice that you won’t regret.

Video

Technical details

Devices Supported

  • Android
  • iPhone/iPad
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Monthly payment
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for ShipRocket?

ShipRocket integrates with various e-commerce and marketplace channels including:

  • Amazon
  • eBay
  • BIG Commerce
  • Magento
  • Messenger
  • Shopify
  • PrestaShop
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Jenny Chang

By Jenny Chang

Jenny Chang is a senior writer specializing in SaaS and B2B software solutions. Her decision to focus on these two industries was spurred by their explosive growth in the last decade, much of it she attributes to the emergence of disruptive technologies and the quick adoption by businesses that were quick to recognize their values to their organizations. She has covered all the major developments in SaaS and B2B software solutions, from the introduction of massive ERPs to small business platforms to help startups on their way to success.

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