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Square REVIEW

POS Software

11 user reviews
USER SATISFACTION 97%
OUR SCORE 9.0

What is Square?

Square is a point-of-sale (POS) application designed to provide businesses with a reliable and fast POS system. It enables you to take payments using your iOS or Android devices and can be implemented on the counter or on-the-go. The system comes with a free downloadable software plus a Square magstripe reader, allowing payments via debit and credit cards. It also comes with real-time sales and inventory tracker, as well as item management platform.

The easy to set up and simple to use POS is built to help get your staff up and running quickly. It lets you drag and drop items and categories, customize your items grid, and bring popular items front and center. With the system, customers can choose between digital (email or text message) and printed receipts. Its open tickets and split tender feature keep tabs open to let your customers pay when it’s convenient as well as split a tab by cards or take payments multiple ways.

Square gives you the ability to manage inventory such as changing item details like price, name, or quantity in real time. Likewise, it allows you to manage employee access to data with employee passcodes and keep an eye out on who sold and refunded what. Furthermore, Square’s POS system lets your employees clock in and out right at your point of sale. Every transaction is linked to an employee, thereby speeding up reconciling tips and commissions.

You can handle multiple locations from one account, letting you edit your menu, employee timecards, and prices for different locations from anywhere, all through your Square Dashboard. You get reporting functions that can filter reports by employee, location, and POS device, and generate revenue-per-labor-hour reports so that you can see your business’ financial performance.

Square is transaction-based, meaning you will be charged a certain percentage for every tap, dip, or swipe (representing your customer’s payment via credit card or mobile device) in your POS device (tablet or smartphone with Square magstripe reader or POS terminal with Square contactless reader).

Overview of Square Benefits

Simple and Powerful

Download the free app and easily install it in your device. Its drag and drop functionality provides ease of operation in organizing and moving items, products, and categories. The ticket management feature can keep tickets open to let you create, save, and add to orders with a touch. The ease of use of the software ensures that users instantly implement it right off the bat and immediately reap the benefits.

Paperless Transactions

Undertake quick and paperless transactions by accepting payments using Android and Apple smartphones and tablets. Square also automatically stores digital receipts, manage inventory, and generate sales reports.

Intelligent Reports

Square can generate feedback via intelligent reports and valuable analytics, giving you insights on your operations and help you come up with better business decisions. You get to run your business in real time and keep tab on your sales, customers, and more.

Manage Inventory Anywhere

Simply sign in to your free Square Dashboard from any computer and manage your inventory from anywhere. You can download reports on current inventory, update inventory quantities in bulk, receive daily stock alert email, and quickly import thousands of products with CSV spreadsheets.

Easy Email Marketing

Square can send automated email campaigns for you to help you send more targeted messages at the right time. You can set up welcome emails, birthday offers, and more, to build better customer relationships. The system lets you create new customer profiles at the point of sale to build your directory, and provides customizable email templates and a distribution list that lets you go from idea to sending email campaigns in minutes.

Extensive Integration

Square POS can extend its functionality by seamlessly integrating with dozens of apps for accounting and tax, ecommerce, other POS systems, inventory, invoices, employee management, booking and scheduling, among others. In addition, you can create your own custom apps and solutions for your business with the Square Connect API.

24/7 Support Center

You can contact Square by phone or email for any queries and issues or you can visit its support center which is open round the clock where you can find tons of POS tips, FAQs, articles, guides and videos. There is also a seller community where you can collaborate and learn from your fellow sellers.

Overview of Square Features

  • Employee management
  • Email marketing
  • Pay, tip, and sign right on your device
  • Invoice sending and tracking
  • Product customization
  • Send receipts via email or text message
  • Discounts and refunds
  • Real-time sales data and history
  • Real-time inventory
  • Reporting and analytics
  • Compatible with POS hardware
  • Customer feedback
  • Customer profiles
  • Integrated payment processing
  • Square API
  • Integrations

Square Position In Our Categories

Position of Square in our main categories:

5

Square is one of the top 5 Mobile Payment Systems products

50

Square is one of the 50 Sales Software products

5

Square is one of the 5
Mobile Payment Systems products

50

Square is one of the 50
Sales Software products


Square is also listed in the following subcategories:

Category:Position:Category:Position:
POS Software#3
Category:Position:
POS Software#3

Companies have different wants and requirements and no software solution can be perfect in such a situation. It is useless to try to find a perfect off-the-shelf software product that meets all your business requirements. The smart thing to do would be to modify the application for your specific needs, staff member skill levels, budget, and other elements. For these reasons, do not rush and invest in well-publicized trendy solutions. Though these may be widely used, they may not be the perfect fit for your unique wants. Do your groundwork, look into each short-listed system in detail, read a few Square reviews, contact the vendor for explanations, and finally select the app that offers what you need.

How Much Does Square Cost?

Square Pricing Plans:

Square provides for free its POS app and Reader for Magstripe which plugs into your iOS and Android devices. It charges you 2.75% of the amount of payment of your customer per swipe for Visa, Mastercard, Discover, and American Express. You can also opt to buy for $49 the Reader for Contactless and Chip, which also applies the same charge for every insert/dip of major credit cards or tap of smartphone (mobile payment) of your customer.

If you need more advanced tools, you can upgrade anytime to the Square for Retail plan that offers a monthly subscription. Pricing starts at $60/location per month and 2.5% charge plus $.10 per tap, dip, or swipe.

User Satisfaction

We realize that when you make a decision to buy POS Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Square reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Square. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

190

NEGATIVE SOCIAL MENTIONS

5

Video

Technical details

Devices Supported
  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
Language Support
  • English
Pricing Model
  • Free
  • Monthly payment
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers
Deployment
  • Cloud Hosted

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE
  • TRAINING
  • TICKETS

What are Square pricing details?

Square Pricing Plans:

Square provides for free its POS app and Reader for Magstripe which plugs into your iOS and Android devices. It charges you 2.75% of the amount of payment of your customer per swipe for Visa, Mastercard, Discover, and American Express. You can also opt to buy for $49 the Reader for Contactless and Chip, which also applies the same charge for every insert/dip of major credit cards or tap of smartphone (mobile payment) of your customer.

If you need more advanced tools, you can upgrade anytime to the Square for Retail plan that offers a monthly subscription. Pricing starts at $60/location per month and 2.5% charge plus $.10 per tap, dip, or swipe.

What integrations are available for Square?

Square integrates with the following business systems and applications:

  • Vend
  • TouchBistro
  • SuitePOS
  • Aireus
  • Franpos
  • Lavu
  • Weebly
  • Wix
  • WooCommerce
  • BigCommerce
  • GoCentral
  • Square for Magento
  • Ecwid
  • ShipStation
  • 3dcart
  • Drupal Commerce
  • Zen Cart
  • OpenCart
  • Unbound Commerce
  • Mercato
  • Zoho Books
  • Commerce Sync
  • Tax Jar
  • SHOGO
  • Enterpryze
  • Kashoo Accounting
  • ONE UP
  • Xero
  • Intuit QuickBooks Online
  • Sage Live
  • Hurdlr
  • Davo Sales Tax
  • LumaTax
  • Bench
  • Shopventory
  • Stitch Labs
  • MarketMan
  • DEAR Systems
  • DigitalPour
  • Sku IQ
  • Chargify
  • Tave
  • Breezeworks
  • Worksmith
  • Jobber
  • Hiveage
  • 17hats
  • Dubsado
  • invoiceBerry
  • Fresh KDS
  • PeachWorks
  • SimpleOrder
  • BentoBox
  • Homebase
  • When I Work
    Deputy
  • TSheets
  • Humanity
  • ZipRecruiter
  • 7Shifts
  • IFTTT
  • SumAll
  • Control
  • Dor
  • SimpleTix
  • Brushfire
  • TicketSocket
  • Starboard Suite
  • Cognito Forms
  • Jotform
  • Checkfront
  • Schedulicity
  • Acuity Scheduling
  • Wix Bookings
  • Booxi
  • eHealth

User reviews


User reviews in total: 11

9
2
0
0
0

Average Rating:

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The most favorable review

Brett

2 weeks ago


Pros: Thanks to this tool, I'm capable of running a full-time travelling company. The mobile app isn't just great for catering to credit card payment, but I'm also capable of issuing e-receipts for both checks and cash. I'm able to log all of my sales in one medium.

Cons: I had a hard time minimizing fees when charging directly to a card. It would be better to have transparency with customers and showing them the kind of fees I'll be charging. At the same time, I have no intention of including a convenience fee as an "item" within the shop I run.

The least favorable review

Alexandra

4 months ago


Pros: This is easy to use tool and it is extremely simple to set up. It has free website with designing functions. It offers free reader, linking across multiple devices and inventory capability. It allows you to do coupons on the ship and to set shippong costs.

Cons: There is no swipe option and I had to input few cards manually.

Published 2 weeks ago
Verified
user
Thanks to this tool, I'm capable of running a full-time travelling company. The mobile app isn't just great for catering to credit card payment, but I'm also capable of...



What do you think about this review? Great Poor
Published 2 months ago
Verified
user
I like the fact that I can always opt to selling my own goods. The app can even be operate offline. This makes it convenient when travelling to certain places that lack...



What do you think about this review? Great Poor
Published 4 months ago
Verified
user
Square is easy to use and it makes the processing credit card simple and quick. I’m fascinated of the speed of the chip reader because it is super fast. It provides me...



What do you think about this review? Great Poor
Published 4 months ago
Verified
user
This is easy to use tool and it is extremely simple to set up. It has free website with designing functions. It offers free reader, linking across multiple devices and...



What do you think about this review? Great Poor
Published 4 months ago
Verified
user
I like that I can use Squad mobile app on my device and have credit/debit card right away. It allows me to customize receipts and to send them to my clients via email in...



What do you think about this review? Great Poor
Published 7 months ago
Verified
user
Square is great solution for small size businesses. I’m using it for e-commerce. Once you learned it you’ll love the back end. It is great because it allows you to...



What do you think about this review? Great Poor
Published 8 months ago
Verified
user
Square offers everything we need for our small business. And what I mean by everything are features like: Inventory management, Invoicing, POS, Cash management, Payroll...



What do you think about this review? Great Poor
Published 8 months ago
Verified
user
This is great tool for your retail store, show events, or if you are contractor or freelancer. It doesn’t require monthly fees, the customer support team is great, and...



What do you think about this review? Great Poor
Published 9 months ago
Verified
user
Square is simple, intuitive and straight forward retail sales solution. With this tool we can easily upload and manage products. It provides options for charging,...



What do you think about this review? Great Poor
Published 9 months ago
Verified
user
There are lot of things that I like about Square, first of all I like the free basic credit card reader, electronic receipts that are texted, the automatic withdrawals,...



What do you think about this review? Great Poor

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