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Sociality.io Review

Sociality.io
Our score: 8.2 User satisfaction: 97%

What is Sociality.io?

Sociality.io is a one-stop platform for social media management with simultaneous content publishing. It allows you to keep track of your content calendar for all social media sites on a single screen. With this software, you can divest your team of content plan tracking via email. Additionally, it integrates an approval workflow and a revision process that reduces the time spent on those procedures.

With Sociality.io, engaging with your audiences is a breeze. Regardless of the platform a comment is in, you can reply to it on the same screen. Moderation of comments is streamlined as well so you can protect your brand without a hitch. What’s more, you can track your team’s performance when it comes to answering questions and comments to ensure that customer service quality is top-notch.

Sociality.io makes social media listening a seamless process as well. You can do it by using keywords and tracking news. On top of that, you can track in different languages to make certain that your global operations are unhindered by negative sentiments.

You can also gain a comprehensive look at your social media presence with reports. From page performance to content analysis, you can know how well your team is doing for you to revise your strategy and keep up with the competition.

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Overview of Sociality.io Benefits

All Content in One Place

Sociality.io lets you oversee your content publishing calendar for all social media accounts in one place. It allows you to make sure that every piece of content is in line with your branding through its brand governance workflow. And in case of changes are required, there is no need to shoot emails because employees can track the status of pieces via the content log. When that is done, you can push the content to all platforms simultaneously with one click.

Multi-Platform Engagement

Engaging with your brand’s audiences can be performed on a single screen. Whenever you need to reply to comments on different platforms, you can do so without switching tabs. There are reply templates available to help you expedite the process, too, since there are bound to be repetitive questions. Additionally, the platform has a search function lets you find comments and conversations to reply to or moderate immediately.

When it comes to moderation, you can simply delete or hide comments that do not adhere to your brand engagement rules. Apart from that, other functions are available to assist you in the process.

Intent Social Media Listening

Sociality.io lets you monitor mentions, news articles, and blog posts about your brand. In fact, each package of the platform has free monitoring included although the number of mentions varies for everyone. Regardless of the subscription plan you apply to, you can have detailed reports regarding the monitoring and sentiment analysis of the platform. It even alerts you whenever there are new mentions of your brand anywhere on the web so you can mitigate negative sentiments immediately. What’s more, tracking is possible for languages other than English, allowing you to protect your global reputation.

Accurate Competitor Analysis

How well do your social media accounts stack against those of your competitors? Sociality.io can answer that question. The solution can make comparisons across all platforms and informs you of your brand position through detailed fan and engagement performance reports. It can even compare your content strategy with other companies in the same field for you to have a better idea of what draws in audiences.

In-Depth Reports

For all your social media accounts, Sociality.io can produce performance reports. It can tell you the state of KPIs as well as analyze your content. With reports containing details about those, you can adjust your engagement strategy. Thus, you can come up with creative content that attracts audiences who can become paying customers.

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Overview of Sociality.io Features

  • Simultaneous Publishing
  • Brand Governance
  • Approval Workflow & Revision Process
  • Team Collaboration
  • Reply Templates
  • Search Function
  • Performance Tracking
  • Monitoring & Sentiment Analysis Reports
  • Alert Emails
  • Multi-Language Tracking
  • Reporting
  • Page Performance
  • Multi-Platform Competitor Comparisons
  • Brand Position
  • Content Strategy
  • Content Analysis

What Problems Will Sociality.io Solve?

Problem #1: Social Media Post Management Process

Social media management agencies used to rely on Excel or PowerPoint to oversee their clients’ accounts. Once they have created those, they send them to clients’ emails for approval. This whole process can be challenging to track. But with Sociality.io, agencies do not need to exchange emails for every approval and revision. Instead, everything is done on the platform to ensure that each action is tracked. Also, the solution lets the manager publish posts to all accounts with one click when approval has been secured completely.

Problem #2: Social Media Engagement Process

It is an arduous task to track and monitor comments, direct messages, and mentions across all your social media accounts since you have to log in to each one and switch tabs whenever a new alert pops up. Sociality.io transforms that process by grabbing the updates from each account and organizes them in a single dashboard. This way, social media associates can reply to comments and messages in a streamlined way.

Problem #3: Social Media Reporting

Social media reports take time to compile because there are many aspects that need to be monitored, tracked, and analyzed. Sociality.io changes all that by producing reports with one click. All reports are ready for export to PPT or PDF as well should there be a need for them. What’s more, users can configure the system to send reports automatically on a daily, weekly, or monthly basis to selected emails.

Awards & Quality Certificates

An award given to products that have recently entered the market but are already becoming very popular
This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.

Sociality.io Position In Our Categories

Since companies have specific business demands, it is wise that they abstain from adopting an all-in-one, “perfect” software. At any rate, it is almost impossible to discover such a software system even among well-known software products. The clever thing to undertake should be to write the numerous vital factors that merit examination such as major features, packages, skill aptitude of staff members, business size, etc. The second step is, you should double down on your product research fully. Have a look at some of these Sociality.io evaluations and scrutinize each of the software solutions in your shortlist more closely. Such detailed research ensures you weed out unsuitable applications and choose the one which includes all the features your business requires in sustaining growth.

Position of Sociality.io in our main categories:

TOP 100

Sociality.io is one of the top 100 Social Media Management Tools products

If you are interested in Sociality.io it could also be beneficial to check out other subcategories of Best Social Media Management Tools gathered in our base of SaaS software reviews.

There are well-liked and widely used solutions in each software group. But are they automatically the best fit for your enterprise’s unique needs? A market-leading software product may have thousands of users, but does it provide what you need? For this reason, do not blindly invest in popular systems. Read at least a few Sociality.io Best Social Media Management Tools reviews and think about the aspects that you wish to have in the software such as the cost, main functionality, available integrations etc. Then, shortlist a few apps that fit your wants. Try out the free trials of these products, read online comments, get information from the seller, and do your investigation meticulously. This exhaustive homework is sure to help you choose the most excellent software platform for your firm’s specific wants.

How Much Does Sociality.io Cost?

Sociality.io Pricing Plans:

Free Trial

Pro

$99/service/month

Business

$199/service/month

Enterprise

by quote

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What are Sociality.io pricing details?

Sociality.io Pricing Plans:

Free Trial

Pro

$99/service/month

Business

$199/service/month

Enterprise

by quote

Sociality.io offers three different pricing packages:

 

PRO – $99/month

 

  • 1 User
  • 10 Pages (No add-on)
  • Free Monitoring (250 mentions per month)
  • Unlimited: Scheduled posts, reports and exports, keywords, alert e-mails, templates, and so on!
  • Zapier + Slack + Intercom Integration
  • Live Chat Support
  • 6 Months Data Retention
  • 1-1 Onboarding

 

BUSINESS – $199/month

 

  • Unlimited Users
  • 15 Pages – Add-on available
  • Free Monitoring (500 mentions per month)
  • Unlimited: Scheduled posts, reports and exports, keywords, alert e-mails, templates, and so on!
  • Zapier + Slack + Intercom Integrations
  • Live Chat Support
  • 12 Months Data Retention
  • 1-1 Onboarding

 

ENTERPRISE – Customizable Plan

 

  • Unlimited Users
  • Unlimited Social Profiles
  • Free Monitoring (Custom)
  • Unlimited: Scheduled posts, reports and exports, keywords, alert e-mails, templates, and so on!
  • Zapier + Intercom + Slack Integration
  • Live Chat Support
  • 24 Months Data Retention
  • 1-1 Onboarding
  • Dedicated Account Manager
  • Audit Logs
  • Password Security Policy
  • Enhanced API

User Satisfaction

Positive Social Media Mentions 5
Negative Social Media Mentions 107

We realize that when you decide to purchase a Social Media Management Tools it’s crucial not only to find out how professionals score it in their reviews, but also to check whether the real people and enterprises that bought it are actually content with the product. That’s why we’ve designer our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and Sociality.io reviews across a wide range of social media sites. The information is then featured in a simple to understand format revealing how many people had positive and negative experience with Sociality.io. With that information at your disposal you should be equipped to make an informed buying choice that you won’t regret.

Video

Screenshots

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • Open API

Language Support

  • English
  • Turkish

Pricing Model

  • Monthly payment
  • Annual Subscription

Customer Types

  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Sociality.io?

Sociality.io is currently developing integrations with:

  • Slack
  • Intercom
  • Zapier
  • Custom APIs to suit other synchronization needs.
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Jenny Chang

By Jenny Chang

Jenny Chang is a senior writer specializing in SaaS and B2B software solutions. Her decision to focus on these two industries was spurred by their explosive growth in the last decade, much of it she attributes to the emergence of disruptive technologies and the quick adoption by businesses that were quick to recognize their values to their organizations. She has covered all the major developments in SaaS and B2B software solutions, from the introduction of massive ERPs to small business platforms to help startups on their way to success.

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