SpyAgent Review

Most parents and business owners encounter problems associated with their kids and employers’ use of computers. For parents, children’s possible access to undesirable Internet content is undoubtedly the most pressing of concerns. Business owners and IT supervisors, on the other hand, are wary of potential productivity loss from workers’ unauthorized computer activities.

SpyAgent was created to address these issues and provide security at the same time. It effectively monitors employees’ computer  activities during office hours, ensuring that productivity is not hampered by lost time. For parents, the application keeps track of what their children are doing while using their computers and at the same time instill discipline by limiting computer use. These are achieved through the software’s unique features and capabilities. The solution’s keystroke logging capability records every keystroke, and collects information complete with timestamps. Data recorded include passwords, which are flagged to make viewing much easier.

Emails, both sent and received through the computer, are also logged together with any attachment. In the same manner, chat conversations are recorded. Chat clients supported include AOL, AOL Instant Messenger, Yahoo Messenger and Skype, among others. For website activity tracking, SpyAgent logs all Internet searches, listing them by address, username and time. It can likewise provide a record of how long a user stays on a particular website.

Another useful feature is SpyAgent’s ability to monitor and record all applications used during a session. A log of how long a program was used is also provided. Audio recordings can be triggered with the software’s microphone audio recording feature. It can also record images captured by webcam, which can be viewed using the solution’s embedded slideshow viewer.

SpyAgent has the ability to record users’ upload and download activities, whether on the Web, email or FTP. File transfers are logged, the user responsible and the time of the transfer. For those who are wary of unauthorized access to their files, the solution logs files and documents accessed using Windows Explorer, with links to the viewed files provided through a log viewer.

The software is downloadable and setup is easy. Operating systems supported include Windows NT, 200x, XP, Vista, 7, 8, 8.1 and 10, along with 64-bit versions of Windows.

Customer service includes a 24/7 technical support, a toll-free phone service and a knowledge base that can be accessed through the vendor’s website.