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TicketSource Review

TicketSource
Our score: 9.0 User satisfaction: 92%
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What is TicketSource?

TicketSource is a free event ticketing platform for organizers, attendees, and venues. You can use it to sell from 10 to 10,000 tickets. It is a single system that integrates in-house ticket sales, customer records, and online bookings. Attendees can utilize the event-branded ticket buying interface to easily book their tickets.

TicketSource is a self-service system that empowers you to manage your events online round the clock. Booking fees are calculated based on set ticket prices and are applied to all PayPal and credit/debit card payments. Organizers can brand TicketSource screens with their logo and graphics, and provide a streamlined ticket buying experience to attendees. They can also utilize the TicketShop app to sell tickets on their social media page and website.

Depending on the venue and event, organizers can provide general admission tickets or numbered ones based on a seating plan. They can offer tickets as mobile tickets, thermal printed tickets, etickets, or QR coded wristbands.

TicketSource is ideal for events of any type and size in any venue. This solution has been used by theaters, arenas, festivals, clubs, churches, colleges, and schools. Booking fees can be applied on attendees which means this platform is free to use for organizers.

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Overview of TicketSource Benefits

Customize Your Event Details

Create your TicketSource account and use your personalized dashboard to manage all aspects of your events online round the clock. The simple dashboard enables you to manage ticket allocations, create venue seating plans, and maintain your event listings. Add your brand logo and colors to your ticket shop. If necessary, provide role-based permissions to help other users access the dashboard. You can add multiple events and allocate tickets for them. Plus, you can accept donations and sell merchandise and sundry items.

Market Your Box Office

TicketSource offers promotional tools for online marketing. You can add booking links to digital media and embed the ticket shop app in your Facebook page and website to maximize ticket sales. Provide incentives to buyers by means of early bird prices, last minute ticket deals, and discounts for group bookings. Email marketing is made effortless by MailChimp integration and customer database management features. Generate insightful reports to learn how buyers are finding you. Export customer data to other solutions.

Sell Ticket In-House and Online

You can sell tickets via multiple sales channels. Buyers can book tickets online quickly and securely and pay with credit or debit card. In addition, the dashboard allows you to record in-person payments against the same ticket allocation as online booking. This helps to avoid overbooking. You can provide a variety of ticket formats including thermal printed tickets, mobile tickets, and etickets. The phone box office service handles phone bookings for you. TicketSource manages card payments or you can integrate Stripe. Single inventory integrates in-house and online sales. There is no booking fee for tickets sold in-house. You can notify bookings via email.

Manage the Audience and Track Results

TicketSource provides a variety of tools to help you manage the audience attending an event. You can opt to use barcode scanners to validate tickets or utilize a printed door list for manual checking. Use their wireless scanner kits at venues with multiple entry points, or Android and iOS apps to scan and validate ticket barcodes. After the event is over, generate a sales report to simplify your accounting and analyze sales. Make accounting easy by breaking down revenue in reports.

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Overview of TicketSource Features

  • General admission
  • Choice of ticket formats
  • Telephone box office service
  • Sell merchandise and programs
  • Viral promotion
  • Early bird discounting
  • Promotional emails
  • Sell online 24/7
  • Integrated bookings
  • No-hassle cancellations
  • In-house ticket printing
  • Secure tickets
  • Fast ticket scanning
  • Offline scanning
  • Real-time sales tracking
  • Analytics integration

TicketSource Position In Our Categories

Since businesses have specific business demands, it is wise they abstain from purchasing a one-size-fits-all, “perfect” system. Still, it would be hard to pinpoint such an app even among widely used software products. The reasonable thing to undertake should be to note down the several main aspects that require scrutiny like major features, pricing, technical skill competence of the users, company size, etc. Next, you must do the product research fully. Have a look at some TicketSource reviews and check out each of the applications in your shortlist in detail. Such detailed research guarantees you keep away from unsuitable software products and buy the one which has all the function your company requires.

Position of TicketSource in our main categories:

TOP 20

TicketSource is one of the top 20 Event Management Software products

Each company has different needs and requires a system that can be personalized for their size, type of staff members and customers, and the specific industry they are in. For these reasons, no software can proffer perfect tools out-of-the-box. When you search a software product, first be sure what you require it for. Read some TicketSource Event Management Software reviews and ask yourself do you need basic features or do you require advanced features? Are there any industry-specific functionalities that you are searching for? Get the answers to these queries to aid your search. There are lots of aspects that you need to reflect on and these include your budget, particular business requirements, your company size, integration needs etc. Take your time, try out a few free trials, and finally zero in on the app that offers all that you want to enhance your company effectiveness and productivity.

How Much Does TicketSource Cost?

TicketSource Pricing Plans:

Free Trial

TicketSource

Free

Customer Booking Fees

7% booking fee with TicketSource

Customer Booking Fees

4.5% booking fee with Stripe

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What are TicketSource pricing details?

TicketSource Pricing Plans:

Free Trial

TicketSource

Free

Customer Booking Fees

7% booking fee with TicketSource

Customer Booking Fees

4.5% booking fee with Stripe

TicketSource is free for organizers to use. The vendor provides free ticketing for free events.

Customer Booking Fees

For paid events, customers need to shell out a small booking fee if they pay online:

  • 7% booking fee (including VAT) with TicketSource payment processing
  • 4.5% booking fee (including VAT) with Stripe payment processing

User Satisfaction

Positive Social Media Mentions 17
Negative Social Media Mentions 1

We realize that when you make a decision to buy a Event Management Software it’s crucial not only to learn how professionals evaluate it in their reviews, but also to find out whether the real people and companies that purchased this software are indeed happy with the service. Because of that need we’ve created our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and TicketSource reviews across a vast range of social media sites. The information is then presented in a simple to digest way revealing how many clients had positive and negative experience with TicketSource. With that information at hand you will be equipped to make an informed purchasing decision that you won’t regret.

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Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English
  • Dutch
  • Polish
  • Turkish
  • Swedish

Pricing Model

  • Free

Customer Types

  • Small Business
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for TicketSource?

TicketSource integrates with the following systems and applications:

  • Analytics integration for Facebook, Twitter, and Google
  • MailChimp
  • Stripe
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Louie Andre

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."

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