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Townscript Review

Townscript
Our score: 8.9 User satisfaction: 93%

What is Townscript?

Townscript is an event management software that offers comprehensive tools for the creation, organization, and management of events. It’s a simple software that allows its users to instantly create, market, and sell tickets for events via one portal. Its robust tools can seamlessly handle the organization of conferences, workshops, training, festivals, fitness events, concerts, meetups, reunions, treks, and trips.

Townscript is a one-stop event management software that allows users to create events in just under a minute. Upon creation, users will have a variety of options when it comes to ticket management with expanded customization tools that allow for early bird and VIP options. Customized attendee forms are also available together with flexible payouts and access to real-time data analytics. All Townscript Events can be easily shared on all social media platforms.

Townscript integrates with numerous third-party apps like PayPal and SendGrid. Its pricing is based at $1.99/ticket plus a 1.99% cut on total sales. Free events are processed for free.

Overview of Townscript Benefits

Townscript simplifies event management with its array of nifty tools and features. It offers a solid ticketing platform that can help users in easily handling event concerns. Here are some of the benefits that Townscript has to offer:

User-Friendly Dashboard

Townscript has an intuitive and clean dashboard that users with no advanced technical skills will find easy to use. All tools and features are presented in a direct and simple manner. Users will not be confused and overwhelmed when setting up events.

Local Payment Gateway Options

Townscript offer tools for payment options that allow even for the acceptance of local currencies. This makes the purchasing of tickets significantly easier and faster.

Flexible Payouts

Users get more options when it comes to payouts. Payouts can be scheduled to be as frequent as weekly payments.

Ticket Sale Widget

The sale is faster and more efficient with a ticket sale widget that allows customers to directly purchase their tickets in the event’s website. This tool speeds up transactions and boosts sales.

Custom Registration Forms

Townscript offers a feature that allows users to have online registration forms with expanded customization tools.

Real-Time Data Analytics

Users have access to reports and data analytics that help in the management, recalibration, and evaluation of an event.

24/7 Customer Support

Townscript offer 24/7 support to its users via email, phone, tickets, and live chat. This is essential to immediately get in touch with the software’s support team.

Overview of Townscript Features

  • Event creation
  • Ticket creation
  • Customization tools
  • Discount tools
  • Social media sharing
  • Debit card payment
  • Credit card payment
  • Internet banking
  • Ticket widget
  • Refund management
  • Cancellation management
  • Communication with attendees
  • Custom registration forms
  • Money clearance
  • Secured bank details
  • Advanced privacy settings

What Problems Will Townscript Solve?

Problem #1: Payment collection

Setting up options for ticket payment can be confusing and complex for non-technical users. Given the emerging platforms that enable online payment, events need to be updated and equipped with tools to make payment easier for attendees. Townscript solves this concern by providing customers with tools that allow for the acceptance of payments in various ways. Payments can even be made in local currencies. Multiple payment options like credit cards, debit cards, and wallets are available too.

Problem #2: Website integration

Having to go from one website to another can dissuade people from proceeding with a transaction. It also presents particular branding concerns as branding needs to be unified from one platform to the next. This concern is easily fixed by Townscript with its tool that allows for ticket widget embed that enables visitors to directly proceed with their purchase within the website. The ticket widget eliminates the need for users to be redirected to another site to purchase a ticket.

Problem #3: Weak sales

Sales can be slow when pricing is steep. Townscript provides tools to boost sales through varied discount options that offer varied discount types (flat, code, loyalty, and group) that encourage customers to proceed with their registrations.

Awards & Quality Certificates

An award given to products that have recently entered the market but are already becoming very popular
This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.

Townscript Position In Our Categories

Because businesses have distinct business needs, it is only rational that they steer clear of going for a one-size-fits-all, ideal software product. Still, it is almost impossible to chance on such a software solution even among widely used software products. The sensible thing to do can be to write down the varied chief factors which need analysis like major features, budget, skill competence of the users, company size, etc. Thereafter, you must conduct your product research to a full extent. Browse through these Townscript review articles and scrutinize each of the software systems in your list more closely. Such comprehensive product investigation ensure you drop unfit applications and pay for the one that meets all the tools your company requires in growing the business.

Position of Townscript in our main categories:

TOP 20

Townscript is one of the top 20 Event Management Software products

If you are interested in Townscript it may also be beneficial to investigate other subcategories of Event Management Software collected in our database of SaaS software reviews.

Organizations have different wants and requirements and no software platform can be just right in such a scenario. It is pointless to try to find an ideal out-of-the-box software product that meets all your business needs. The intelligent thing to do would be to adapt the system for your unique wants, staff member skill levels, budget, and other elements. For these reasons, do not hurry and pay for well-publicized popular systems. Though these may be widely used, they may not be the ideal fit for your unique needs. Do your groundwork, check out each short-listed system in detail, read a few Townscript Event Management Software reviews, speak to the maker for explanations, and finally select the app that provides what you need.

How Much Does Townscript Cost?

Townscript Pricing Plans:

Free Trial

Free Events

$0

Paid Events

1.99% + $1.99/ticket

Townscript pricing is based on ticket sales. It gets a 1.99% share on all ticket sales plus an additional $1.99 charge per ticket. Users with free events can use the software for free. Here’s an overview:

Free Events – $0

  • No setup and hidden fees

Paid Events – 1.99% plus $1.99 per ticket

  • Payment gateways fees:
    • Domestic card – 2.9% per ticket
    • International card – 3.9% per ticket
  • No setup and hidden fees

Check out the vendor’s calculator on their website as fees may change based on the location.

User Satisfaction

Positive Social Media Mentions 0
Negative Social Media Mentions 0

We realize that when you make a decision to buy Event Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Townscript reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Townscript. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • Open API

Language Support

  • English
  • Hindi

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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Townscript Comparisons

Townscript user reviews

I’m very satisfied.

Read full review >
Shemar
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 12.12.2019 Company Size: 11-50 Employees Industry: Mechanical or Industrial Engineering

No issues at all.

Read full review >
Maxwell
5/5

Overall impression

4/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 28.11.2019 Company Size: 11-50 Employees Industry: Internet

Can be accessed anywhere

Read full review >
Elda
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 16.11.2019 Company Size: 1-10 Employees Industry: Music

We were quick to learn this platform.

Read full review >
Ellis
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 10.11.2019 Company Size: More than 100 Employees Industry: Outsourcing/Offshoring

Very flexible…Pays attentions to our needs too.

Read full review >
Ryleigh
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 06.11.2019 Company Size: 1-10 Employees Industry: Others

What are Townscript pricing details?

Townscript Pricing Plans:

Free Trial

Free Events

$0

Paid Events

1.99% + $1.99/ticket

Townscript pricing is based on ticket sales. It gets a 1.99% share on all ticket sales plus an additional $1.99 charge per ticket. Users with free events can use the software for free. Here’s an overview:

Free Events – $0

  • No setup and hidden fees

Paid Events – 1.99% plus $1.99 per ticket

  • Payment gateways fees:
    • Domestic card – 2.9% per ticket
    • International card – 3.9% per ticket
  • No setup and hidden fees

Check out the vendor’s calculator on their website as fees may change based on the location.

What integrations are available for Townscript?

Townscript integrates with:

  • Zapier

Townscript average rating:

Average score
4.7/5 (14 user reviews)
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Elda

PROS: I love how accessible this platform is. I can open and make changes to my page without having to log-in to my PC. 

CONS: I wish they'd give us more freedom to edit the main banner on our event pages. Right now, the design capabilities are limited.

Reviewed 3 months ago

Read full review >

The least favorable review

Margie

PROS: Townscript is like an answered-prayer to us newbies in the events field. It helps us cast a wider net by selling our tickets online. It’s very simple too—all the features we need are just within reach.

CONS: This works perfectly fine. During the set-up, there was just a bit of hold-up but we’ve resolved that right away.

Reviewed 5 months ago

Read full review >

More reviews from 14 actual users:

Sort by:

Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

I’m very satisfied.

Read full review >
Shemar
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 12.12.2019 Company Size: 11-50 Employees Industry: Mechanical or Industrial Engineering

PROS: I like how easy to navigate this platform is. The payout for tickets is never delayed too. To top it all off, all of my email communications are sent on time.

CONS: They really need to rethink their payout schedule. The site isn't too reliable also. It always freezes or lags. There are times when their exported data would come out empty. 

What do you think about this review? Great Poor

No issues at all.

Read full review >
Maxwell
5/5

Overall impression

4/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 28.11.2019 Company Size: 11-50 Employees Industry: Internet

PROS: We only needed help with the set-up. After that, everything just flowed naturally. This is a very user-friendly platform, and my team and I love it! It gives us freedom to customize our own page, for the most part.

CONS: No issues from our end.

What do you think about this review? Great Poor

Can be accessed anywhere

Read full review >
Elda
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 16.11.2019 Company Size: 1-10 Employees Industry: Music

PROS: I love how accessible this platform is. I can open and make changes to my page without having to log-in to my PC. 

CONS: I wish they'd give us more freedom to edit the main banner on our event pages. Right now, the design capabilities are limited.

What do you think about this review? Great Poor

We were quick to learn this platform.

Read full review >
Ellis
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 10.11.2019 Company Size: More than 100 Employees Industry: Outsourcing/Offshoring

PROS: I love how beginner-friendly this platform is. I think just about anyone can navigate their way around this ticketing hub. They have really stayed true to their promise of providing event organizers a platform that lets them DIY their pages. It's a truly brilliant tool. The team does a pretty good job at answering all of our questions too!

CONS: I don't have any issues with this platform. Right from the get-go, we were briefed about what to expect and Townscript really does deliver.

What do you think about this review? Great Poor

Very flexible…Pays attentions to our needs too.

Read full review >
Ryleigh
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 06.11.2019 Company Size: 1-10 Employees Industry: Others

PROS: I stumbled upon Townscript after a bad run-in with another ticketing platform. I love how this has all the tools that I need to set-up a successful event online. It also has all the integrations that I need for connecting events on social media. Their support team has been very helpful and polite too. This will now be my go-to platform, moving forward. 

CONS: I don't think there's anything to complain about. Everything just works.

What do you think about this review? Great Poor

Review from a newbie…

Read full review >
Jennifer
5/5

Overall impression

4/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 04.11.2019 Company Size: 1-10 Employees Industry: N/A

PROS: Townscript has completely eradicated my stress as a first-time event organizer. Townscript was very easy to navigate and I could access everything at my fingertips. The prices are very reasonable too. If I'm not mistaken, this has the lowest rates in the ticket selling field.

CONS: There was this one instance when the chat support rep took too long to respond to my question--but this was a rare case. No other issue comes to mind.

What do you think about this review? Great Poor

Anticpates users’ needs.

Read full review >
Liam
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 03.11.2019 Company Size: 1-10 Employees Industry: Arts and Crafts

PROS: Townscript is fool-proof, I swear. Right as you log in, you will see a homepage that has all the buttons and commands that you will need to scale this platform. It's an intuitive program that anticipates the needs of their users. They have a responsive team to answer our questions too.

CONS: I think that Townscript should give more priority to the local events, and market them more heavily. It would be nice to have our events featured on the homepage once in a while.

What do you think about this review? Great Poor

It’s very simple and does not require much experience.

Read full review >
Alexandria
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 23.10.2019 Company Size: 1-10 Employees Industry: N/A

PROS: I don’t have much experience with ticketing platforms, but I can tell you one thing: Townscript really makes everything so simple. I only know the basics when it comes to tech stuff, but I was able to set up my event without much of a hassle. It’s great! Kudos to the team for making this accessible to everyone.

CONS: I seem to be having some issues adding a checkout button on Facebook. I will need to reach out to tech support for this. Otherwise, everything else works perfectly.

What do you think about this review? Great Poor

So many benefits!

Read full review >
Deja
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 06.10.2019 Company Size: More than 100 Employees Industry: Management Consulting

PROS: Townscript makes it possible for anyone--and I mean ANYONE--to set up their own events page. I've been able to do so successfully without needing the help of their customer reps. Everything was where it should be. The price is a very big bonus too. It is, by far, the cheapest ticketing portal that I have ever come across. It does not have any hidden charges (compared to other portals). The prices are straightforward--you will get your money's worth, trust me. Although, of course, I could be wrong and there might be other cheaper options out there. If this is the case, do let me know. While we're at the topic of money, I'll say that Townscript is reliable when it comes to allowing users to cash out their earnings too. The money will be reflected in your bank almost instantaneously. It's really great! Finally, they have a competent team to help you out too. Always happy to hear from you and always ready to help--this is the impression that I get from the support team.

CONS: The design of the platform isn't the most sophisticated, to be honest. I needed help with setting up an ongoing event too. This ticket is now close though because we've already solved this issue.

What do you think about this review? Great Poor

It’s a great place to market events!

Read full review >
Alfonso
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 24.09.2019 Company Size: 1-10 Employees Industry: N/A

PROS: Townscript is the best platform for marketing and selling tickets online! You can add as many details as you want. In fact, I can even say that I use this as a substitute to running my own website. I can configure the settings to my preference too, a rare feature for programs such as this.

CONS: This has more to do with my personal preferences but if there’s anything I would change about Townscript, it would be to add more design elements. Right now, everything looks a little bland.

What do you think about this review? Great Poor

Very user-friendly.

Read full review >
Margie
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 24.09.2019 Company Size: 1-10 Employees Industry: Information Technology and Services

PROS: Townscript is like an answered-prayer to us newbies in the events field. It helps us cast a wider net by selling our tickets online. It’s very simple too—all the features we need are just within reach.

CONS: This works perfectly fine. During the set-up, there was just a bit of hold-up but we’ve resolved that right away.

What do you think about this review? Great Poor

Very easy to navigate!

Read full review >
River
5/5

Overall impression

4/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 16.09.2019 Company Size: 1-10 Employees Industry: Hospitality

PROS: I honestly can’t praise this platform enough! We have multiple events spanning the whole year, and we were able to pull it all off thanks to Townscript. It really has everything that one would need for a ticketing hub. It’s really simple and easy to use. There’s a slim chance that you’d encounter any issues, but if you would, you can depend on their team of experts to pull you out of any rut. What’s impressive is that they have round-the-clock support without compromising on the quality of customer service. For those who need marketing support, Townscript offers this too. It’s very easily the best of its kind.

CONS: They really should give more design and marketing freedom to users. For example. most of our banners either get pixelized or severely cut when we upload it on Townscript. I also would like to be able to have more say in how my marketing messages are positioned, as well as their send-outs or posts. For example, I want to post x number of times and send invitations for emails x numbers of hours in between. Townscript does not give me such liberty. Lastly, the sales for tickets don't get credited on time too. Or when they do get credited on time, they're often incorrect.

What do you think about this review? Great Poor

A simple events hub.

Read full review >
Mertie
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 16.09.2019 Company Size: 11-50 Employees Industry: Leisure, Travel & Tourism

PROS: Townscript allows me to create an organized event page with a great flow of content. Each sectioning makes sense to me--it all leads to the check-out button which is the whole point of the page anyway. I think that this is a really impressive platform that allows attendees to RSVP and/or purchase tickets to our events. All I can say is--kudos to the team!

CONS: The design elements or banners that we can add to our events page is limited. We can only post, if I'm not mistaken, just one banner at a time. I hope that they will adjust this soon and allow more images or videos.

What do you think about this review? Great Poor

I’m a happy customer

Read full review >
Ronaldo
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 08.09.2019 Company Size: More than 100 Employees Industry: Insurance

PROS: I think the best thing about this platform is its straightforwardness. I’ve had enough experience to say that this is the most user-friendly of all the options in the market. The others are just downright too confusing to use.

CONS: It’s not so much a complaint but a suggestion—I hope that the developers would host a regular open dialogue with its users. Right now, it’s a little hard to give suggestions for improvement.

What do you think about this review? Great Poor
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