TicketSource Review

Our score: 9.0 User satisfaction: 92%
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What is TicketSource?

TicketSource is a free event ticketing platform for organizers, attendees, and venues. You can use it to sell from 10 to 10,000 tickets. It is a single system that integrates in-house ticket sales, customer records, and online bookings. Attendees can utilize the event-branded ticket buying interface to easily book their tickets.

TicketSource is a self-service system that empowers you to manage your events online round the clock. Booking fees are calculated based on set ticket prices and are applied to all PayPal and credit/debit card payments. Organizers can brand TicketSource screens with their logo and graphics, and provide a streamlined ticket buying experience to attendees. They can also utilize the TicketShop app to sell tickets on their social media page and website.

Depending on the venue and event, organizers can provide general admission tickets or numbered ones based on a seating plan. They can offer tickets as mobile tickets, thermal printed tickets, etickets, or QR coded wristbands.

TicketSource is ideal for events of any type and size in any venue. This solution has been used by theaters, arenas, festivals, clubs, churches, colleges, and schools. Booking fees can be applied on attendees which means this platform is free to use for organizers.

Overview of TicketSource Benefits

Customize Your Event Details

Create your TicketSource account and use your personalized dashboard to manage all aspects of your events online round the clock. The simple dashboard enables you to manage ticket allocations, create venue seating plans, and maintain your event listings. Add your brand logo and colors to your ticket shop. If necessary, provide role-based permissions to help other users access the dashboard. You can add multiple events and allocate tickets for them. Plus, you can accept donations and sell merchandise and sundry items.

Market Your Box Office

TicketSource offers promotional tools for online marketing. You can add booking links to digital media and embed the ticket shop app in your Facebook page and website to maximize ticket sales. Provide incentives to buyers by means of early bird prices, last minute ticket deals, and discounts for group bookings. Email marketing is made effortless by MailChimp integration and customer database management features. Generate insightful reports to learn how buyers are finding you. Export customer data to other solutions.

Sell Ticket In-House and Online

You can sell tickets via multiple sales channels. Buyers can book tickets online quickly and securely and pay with credit or debit card. In addition, the dashboard allows you to record in-person payments against the same ticket allocation as online booking. This helps to avoid overbooking. You can provide a variety of ticket formats including thermal printed tickets, mobile tickets, and etickets. The phone box office service handles phone bookings for you. TicketSource manages card payments or you can integrate Stripe. Single inventory integrates in-house and online sales. There is no booking fee for tickets sold in-house. You can notify bookings via email.

Manage the Audience and Track Results

TicketSource provides a variety of tools to help you manage the audience attending an event. You can opt to use barcode scanners to validate tickets or utilize a printed door list for manual checking. Use their wireless scanner kits at venues with multiple entry points, or Android and iOS apps to scan and validate ticket barcodes. After the event is over, generate a sales report to simplify your accounting and analyze sales. Make accounting easy by breaking down revenue in reports.

Overview of TicketSource Features

  • General admission
  • Choice of ticket formats
  • Telephone box office service
  • Sell merchandise and programs
  • Viral promotion
  • Early bird discounting
  • Promotional emails
  • Sell online 24/7
  • Integrated bookings
  • No-hassle cancellations
  • In-house ticket printing
  • Secure tickets
  • Fast ticket scanning
  • Offline scanning
  • Real-time sales tracking
  • Analytics integration

TicketSource Position In Our Categories

Keeping in mind companies have distinct business demands, it is only practical that they steer clear of subscribing to an all-in-one, “perfect” software solution. Just the same, it is nearly futile to find such a software product even among branded software systems. The efficient thing to undertake would be to write the various critical functions which call for a analysis like important features, price terms, skill capability of the users, organizational size, etc. Then, you must conduct your product research exhaustively. Go over these TicketSource analyses and look into the other software systems in your shortlist in detail. Such well-rounded product research ascertains you steer clear of poorly fit software solutions and pay for the one that provides all the benefits you require business requires.

Position of TicketSource in our main categories:

TOP 20

TicketSource is one of the top 20 Event Management Software products

If you are interested in TicketSource it may also be sensible to investigate other subcategories of Event Management Software collected in our base of SaaS software reviews.

Every enterprise is different, and may call for a particular type of Event Management Software solution that will be adjusted to their business size, type of clients and employees and even individual industry they support. We advise you don't count on locating a perfect app that will be suitable for each business no matter what their history is. It may be a good idea to read a few TicketSource Event Management Software reviews first and even then you should keep in mind what the software is supposed to do for your business and your staff. Do you need an easy and intuitive service with just basic functions? Will you actually make use of the advanced functionalities needed by pros and big enterprises? Are there any particular tools that are especially useful for the industry you work in? If you ask yourself these questions it is going to be much easier to find a trustworthy software that will fit your budget.

How Much Does TicketSource Cost?

TicketSource Pricing Plans:

Free Trial



Customer Booking Fees

7% booking fee with TicketSource

Customer Booking Fees

4.5% booking fee with Stripe

TicketSource is free for organizers to use. The vendor provides free ticketing for free events.

Customer Booking Fees

For paid events, customers need to shell out a small booking fee if they pay online:

  • 7% booking fee (including VAT) with TicketSource payment processing
  • 4.5% booking fee (including VAT) with Stripe payment processing

User Satisfaction

Positive Social Media Mentions 17
Negative Social Media Mentions 1

We realize that when you make a decision to buy Event Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and TicketSource reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with TicketSource. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.



Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based


  • Cloud Hosted

Language Support

  • English
  • Dutch
  • Polish
  • Turkish
  • Swedish

Pricing Model

  • Free

Customer Types

  • Small Business
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are TicketSource pricing details?

TicketSource Pricing Plans:

Free Trial



Customer Booking Fees

7% booking fee with TicketSource

Customer Booking Fees

4.5% booking fee with Stripe

TicketSource is free for organizers to use. The vendor provides free ticketing for free events.

Customer Booking Fees

For paid events, customers need to shell out a small booking fee if they pay online:

  • 7% booking fee (including VAT) with TicketSource payment processing
  • 4.5% booking fee (including VAT) with Stripe payment processing

What integrations are available for TicketSource?

TicketSource integrates with the following systems and applications:

  • Analytics integration for Facebook, Twitter, and Google
  • MailChimp
  • Stripe

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Reviewed By Louie Andre
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