TouchWorks EHR Review

A prominent feature of Allscripts TouchWorks EHR which automates workflow is how it aids physicians and their staff to manage their tasks. The EHR system displays the task list and task bucket for easy access. Access to task list allows users to view the patient worklist where they can verify patient results, lab tests, Rx renewal requests, and messages from their staff.

To verify a lab test, users can queue verify all the needed lab tests for a given patient and sign them all at once. For Rx renewal requests, physicians can view direct prescription referral from pharmacies which includes sig, medication, and the number of refills. This feature allows users to approve or deny refill requests from patients. The patient worklist also shows action required items in which physicians can view, respond, and send comments to messages delivered by their nursing assistant which can be related to inquiries by patients and other requests.

Another feature of Allscripts TouchWorks EHR is its functionality to create order groups. Through this feature, users can efficiently set up order groups which consist of labs, X-rays, instructions and other items which are not limited to labs. For instance, if a physician wants to create an order group for hypertension, he or she would add specific labs and items to a favorites list such as CBC (complete blood count), CPK (Creatine Phosphokinase),  and Lipid Panel-Coronary Risk. Once they are added to favorites, the physician then can import them to the order group he created for hypertension. This feature allows users to efficiently work on their patient problems with maximum comfort.

Since the software has flexible note taking functionality, users can also add note forms inside a note. This feature highlights a form selector that enables physicians to pull up speciality-specific note forms which are created or loaded in the software. To illustrate this feature, if the physician wants to add a note form related to particular problem under the history of present illness, he or she can pull up all the appropriate forms.

For  instance, if the problem is Acute UTI, the software would display forms which include Urinary Frequency, Urinary Retention, UTI Chronic, and UTI Recurrent. Within these note forms, users can free text information or make selections. This flexible feature enables users to be more productive with enhanced efficiency in documentation and charting.