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Trolley Review

Trolley
Our score: 8.8 User satisfaction: 90%

What is Trolley?

Previously known as Payment Rails, Trolley is a global payments platform designed to automate payouts to service providers and sellers around the world. The software makes it easy for businesses to simplify their payout workflows and send mass payments to over 200 countries and regions around the world.

One of the main features of Trolley is that the platform streamlines payout processing and sending. Businesses can use the platform to set up and automate customized payout approvals. Individuals assigned approval rights are emailed each time a payment is ready for approval. In this way, the platform also improves transparency on who approves each payment. In addition to transparency, the app also provides real-time payout monitoring, so users can easily track each payment’s live status.

Trolley is also designed to make tax compliance easy. Businesses can use Trolley to collect and complete tax forms according to IRS requirements. The platform can also help in generating year-end reports and validating TINs. Trolley also updates withholdings automatically according to tax regulations.

Moreover, Trolley comes with powerful features to provide security and protect businesses against risk and fraud. The platform makes it easier for businesses to comply with government regulations and local payment regulations. Payment recipients can also be automatically screened against global watchlists to further protect businesses. Bank-level security, two-factor authentication, and user roles and permissions provide added financial protection.

Another important feature of Trolley is that it is easy to use. Through the platform, businesses can easily collect and verify recipient information, validate bank accounts, and fulfill Know Your Customer requirements. Businesses can do this through a white-labeled portal for suppliers and contractors or by adding a Trolley widget to their websites.

To better fit into businesses’ workflows, Trolley seamlessly integrates with various third-party applications for accounting, ecommerce, and CRM. The platform also comes with three different paid plans to meet businesses’ different requirements.

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Overview of Trolley Benefits

Automated payments to an extensive global network

With Trolley, you can automate mass payments to suppliers, vendors, and contractors in 200 countries and regions around the world. Businesses can set up their own workflows and approval rules to ensure payments go through the right approval process. For added convenience, the platform can automate payment tracking and the handling of returned payments.

Efficient management of payment recipients

Trolley provides a fast easy signup experience for payment recipients like suppliers and contractors. Through this portal, businesses can collect and verify bank and tax information to meet Know Your Customer requirements. You can customize this portal with branding or you can choose to add Trolley’s Recipient Widget to your website.

Hassle-free tax compliance

The platform also automates various tasks involved in tax compliance. Using Trolley, you can speed up form collection, tax information validation, and withholding calculations. By automating these tasks, Trolley can ensure that businesses can achieve IRS tax compliance.

Easy compliance with payment regulations

Trolley also helps ensure that businesses meet government regulations and local payment rules. The platform also has a built-in compliance engine that checks individual recipients and entities against global watchlists. This can help businesses mitigate risk and even avoid fraud while maintaining payout compliance.

Robust security features

Trolley uses various features to ensure the utmost protection of businesses and their supplier data. Among these features are bank-level, 256-bit encryption, two-factor authentication, and passwords and API secrets. Users can also be assigned five different roles, including admins, owners, and read-only users.

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Overview of Trolley Features

  • Automated mass payouts
  • Real-time payout monitoring
  • Foreign exchange tracking
  • Instant payouts (Eurozone and UK only)
  • Email notifications of payments
  • Customized approval workflows
  • One-platform reconciliation
  • Available in over 200 countries and regions
  • Tax form collection
  • Tax reporting
  • IRS tax compliance
  • 256-bit data encryption
  • Automated withholding calculations
  • Built-in fraud screening
  • Risk mitigation
  • Bank account validation
  • Returned payment handling
  • Recipient widget
  • White-labeled onboarding portal
  • AML watchlist screening
  • Bank-level security
  • Two-factor authentication

Trolley Position In Our Categories

Knowing that businesses have special business-related requirements, it is only sensible they avoid subscribing to an all-in-one, “perfect” business program. However, it is hard to discover such application even among popular software solutions. The practicable thing to undertake is to write the different essential aspects which merit inspection including key features, price terms, skill ability of staff members, company size, etc. Next, you must double down on your product research thoroughly. Have a look at some Trolley analyses and look into each of the software options in your shortlist in detail. Such well-rounded product research makes sure you weed out unsuitable software solutions and buy the one that delivers all the tools your business requires.

Position of Trolley in our main categories:

TOP 50

Trolley is one of the top 50 Payment Gateway Providers products

TOP 20

Trolley is one of the 20 Tax Software products

Since each organization has particular business requirements, it is sensible for them to desist from looking for a one-size-fits-all faultless software system. Needless to say, it would be useless to try to find such an app even among widely used software platforms. The clever thing to do would be to catalog the various essential factors that need consideration such as key features, budget, skill levels of employees, company size etc. Then, you should do your homework thoroughly. Read some Trolley Payment Gateway Providers reviews and look into each of the other systems in your shortlist in detail. Such exhaustive homework can ensure you discard ill-fitting platforms and zero in on the solution that presents all the aspects you require for business success.

How Much Does Trolley Cost?

Trolley Pricing Plans:

Free Trial

Grow Plan

$49/month

Platform Plan

$199/month

Enteprise

Custom pricing

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What are Trolley pricing details?

Trolley Pricing Plans:

Free Trial

Grow Plan

$49/month

Platform Plan

$199/month

Enteprise

Custom pricing

Trolley is available in three paid pricing plans: Grow, Platform, and Enterprise. Below are more information on how much each plan costs and what they include.

Grow Plan – $49/month

  • Unlimited Users
  • Unlimited Recipients
  • Unlimited Payments
  • Phone, Email and Live chat Support
  • Recipient Portal & Widget
  • CSV file uploads
  • Notifications (email, text, Slack)
  • Reporting
  • Bank Account Validation
  • Send PayPal Payouts
  • Low FX Rates to 135+ currencies
  • White-Label email notifications to recipients
  • AML & Compliance watchlist screening
  • White-label email requests for missing recipient data
  • REST API Access
  • Zapier integrations

Platform Plan – $199/month

  • All Grow Plan features, plus:
  • Multiple currency balances
  • W9/W8 Tax Form Collection
  • 1099-MISC and 1042-S End of Year Tax Statements & E-FILE generation

Enterprise – custom pricing

  • All Grow and Platform Plan features

Trolley also offers per-transaction pricing to businesses that make more than 500 payments or send more than $100,000 in foreign exchange each month.

For bank transfers, Trolley offers the following pricing structure:

  • To Europe EUR (local SEPA transfer) – 1.00
  • To United Kingdom GBP (local Faster Payments transfer) – 1.00
  • To 35+ other major countries (local bank transfer) – 4.00
  • All other countries (Swift bank wire) – 10.00

User Satisfaction

Positive Social Media Mentions 54
Negative Social Media Mentions 6

We know that when you decide to buy a Payment Gateway Providers it’s vital not only to learn how experts score it in their reviews, but also to find out if the real users and enterprises that purchased this software are indeed satisfied with the product. Because of that need we’ve designer our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and Trolley reviews across a vast range of social media sites. The data is then displayed in an easy to digest form indicating how many customers had positive and negative experience with Trolley. With that information at hand you should be prepared to make an informed purchasing choice that you won’t regret.

Technical details

Devices Supported

  • Web-based

Deployment

  • Cloud Hosted
  • Open API

Language Support

  • English
  • Chinese
  • German
  • Japanese
  • Spanish
  • French
  • Russian
  • Italian
  • Dutch
  • Portugese
  • Polish
  • Turkish

Pricing Model

  • Monthly payment

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Trolley?

Trolley integrates with a wide variety of third-party software for accounting, CRM, productivity, and email and messaging. These apps include:

  • Xero
  • Quickbooks
  • SendGrid
  • Twilio
  • Shopify
  • Asana
  • Trello
  • Salesforce
  • Zendesk
  • Todoist
  • Google Sheets
  • Zapier
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Jenny Chang

By Jenny Chang

Jenny Chang is a senior writer specializing in SaaS and B2B software solutions. Her decision to focus on these two industries was spurred by their explosive growth in the last decade, much of it she attributes to the emergence of disruptive technologies and the quick adoption by businesses that were quick to recognize their values to their organizations. She has covered all the major developments in SaaS and B2B software solutions, from the introduction of massive ERPs to small business platforms to help startups on their way to success.

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