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VIZOR REVIEW

IT Asset Management Software

No user reviews
USER SATISFACTION 98%
OUR SCORE 7.6

What is VIZOR?

VIZOR is an IT Asset Management, ServiceDesk Issue and Incident Management, Software Asset and License Management system that simplifies processes and helps effectively manage the complete IT asset lifecycle. Its central repository combines inventory data and network discovery with purchase and maintenance details. The built-in discovery features identify and audit connected devices, which can also be discovered through integrations with existing systems such as LANSweeper and MS System Centre. The central repository contain all the important information, including suppliers of IT assets and related documentation. This allows users to easily manage multiple purchase and maintenance agreements while also allowing them to easily allocate and track assets. The platform helps centralize information, reduce workload and improve processes by streamlining them at every step.

Overview of VIZOR Benefits

VIZOR helps reduce workload by allowing the IT to focus on more important things instead of spending most of their time with repetitive IT tasks that could easily be automated. This eliminates the need of managing recurring tasks at a micro level and streamlines processes. Since the platform provides all the information from a centralized location, users don’t have to deal with spreadsheets and papers to find the information they need. VIZOR helps track the IT asset lifecycle through a searchable central repository, from employee requests to procurement and retirement. Automated employee on/off boarding ensures quick provisioning and retirement of IT assets, while role-based provisioning allocates assets automatically based on job title or project position.

VIZOR ServiceDesk provides a comprehensive tracking solution by following best practice processes, including change management and ITIL incident. This results in prompt reporting and resolution of issues, which ensures optimal customer services. The platform allows sending emails and automatically routes tickets by analyzing emails. Issues get allocated to the helpdesk or concerned staff based on important keywords contained within the email. The software asset and license management module provides a centralized platform for managing licenses whether enterprise agreements or cloud subscriptions. It automatically sends timely reminders when licenses are due for renewal, while accurate reports ensure compliance, proper allocation and improves visibility. VIZOR also offers tailored editions for Education, Microsoft SCCM and SaaS subscriptions.

Overview of VIZOR Features

  • IT asset management
  • Central repository
  • Auto-discovery of devices
  • Streamlined asset allocation
  • Complete IT asset lifecycle tracking
  • Automated employee on/off boarding
  • Check in/out equipment loan
  • Asset recovery
  • Asset location tracking
  • Supplier management
  • Email alerts and reminders
  • Documentation file repository
  • Web-based configuration tools
  • Dashboards and reports
  • ServiceDesk and Incident Management
  • Best practice processes
  • Automatic ticket routing
  • Self-service portal
  • Multiple Escalation & SLA Support
  • Customer feedback and surveys
  • Software and License Management
  • Central license repository
  • Software request portal
  • License compliance
  • Purchasing integration
  • Cloud and SaaS subscriptions
  • Software normalization
  • Versioning
  • Suite consolidation

VIZOR Position In Our Categories

Position of VIZOR in our main categories:

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50

VIZOR is one of the top 50 IT Asset Management Software products

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50

VIZOR is one of the top 50
IT Asset Management Software products


If you are interested in VIZOR it might also be beneficial to examine other subcategories of Best IT Asset Management Software collected in our base of SaaS software reviews.

Since each organization has unique business needs, it is advisable for them to abstain from searching for a one-size-fits-all perfect software system. Needless to say, it would be futile to try to find such a system even among popular software solutions. The clever thing to do would be to catalog the various vital factors that require consideration such as required features, finances, skill levels of employees, company size etc. Then, you should do your homework thoroughly. Read some VIZOR reviews and look into each of the other apps in your shortlist in detail. Such in-depth groundwork can make certain you reject ill-fitting applications and zero in on the solution that provides all the features you need for business success.

How Much Does VIZOR Cost?

VIZOR Pricing Plans:

Pricing varies according to cloud-based and on premise services, number of employees and integrations.

User Satisfaction

We realize that when you make a decision to buy IT Asset Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and VIZOR reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with VIZOR. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

169

NEGATIVE SOCIAL MENTIONS

2

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Technical details

Devices Supported
  • Windows
  • Linux
  • Android
  • Mac
  • Web-based
Language Support
  • English
Pricing Model
  • Quote-based
Customer Types
  • Large Enterprises
  • Medium Business
Deployment
  • Cloud Hosted
  • On Premise

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE NO.
  • LIVE SUPPORT
  • TRAINING
  • TICKETS

What are VIZOR pricing details?

VIZOR Pricing Plans:

Pricing varies according to cloud-based and on premise services, number of employees and integrations.

What integrations are available for VIZOR?

VIZOR integrates with the following business systems and applications:

  • Microsoft SCCM
  • LANSweeper Integration
  • Active Directory
  • LDAP Directory Integration

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