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VIZOR Review

VIZOR
Our score: 8.0 User satisfaction: 98%

What is VIZOR?

VIZOR is an IT Asset Management, ServiceDesk Issue and Incident Management, Software Asset and License Management system that simplifies processes and helps effectively manage the complete IT asset lifecycle.

Its central repository combines inventory data and network discovery with purchase and maintenance details. The built-in discovery features identify and audit connected devices, which can also be discovered through integrations with existing systems such as LANSweeper and MS System Centre.

The central repository contains all the important information, including suppliers of IT assets and related documentation. This allows users to easily manage multiple purchase and maintenance agreements while also allowing them to easily allocate and track assets. The platform helps centralize information, reduce workload and improve processes by streamlining them at every step.

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Overview of VIZOR Benefits

VIZOR delivers a comprehensive IT Management suite that is composed of three independent modules designed to work as standalone products or alongside each other: IT Asset Management, Software & License Management, and ServiceDesk.

VIZOR separates itself from other similar platforms and applications with its out-of-the-box workflows and processes for traditional IT tasks. For instance, VIZOR features specific provisioning workflows based on roles. This is designed to ensure that new employee has immediate and easy access to all the hardware (e.g. Laptop, Phone, Desk) and Software (e.g. Office 365, SalesForce, Email & Active Directory account) assets required to enable them to function per role description productively and optimally on their first day.

It is of critical importance that all assets are covered and protected when an employee leaves the company. With VIZOR, companies are able to track and recover all their assets the moment their relationship with an employee is terminated. The software also brings down operational costs by returning licenses allocated to leaving or terminated employees back into the license pool. They can also disable SaaS subscription accounts for that specific employee. VIZOR will even automate common IT tasks such as creating and disabling Active Directory accounts when employees start and leave.

Via this functionality, VIZOR greatly benefits you by reducing your workload, improving your IT processes and centralizes IT information.

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Overview of VIZOR Features

  • IT asset management
  • Central repository
  • Auto-discovery of devices
  • Streamlined asset allocation
  • Complete IT asset lifecycle tracking
  • Automated employee on/off boarding
  • Check in/out equipment loan
  • Asset recovery
  • Asset location tracking
  • Supplier management
  • Email alerts and reminders
  • Documentation file repository
  • Web-based configuration tools
  • Dashboards and reports
  • ServiceDesk and Incident Management
  • Best practice processes
  • Automatic ticket routing
  • Self-service portal
  • Multiple Escalation & SLA Support
  • Customer feedback and surveys
  • Software and License Management
  • Central license repository
  • Software request portal
  • License compliance
  • Purchasing integration
  • Cloud and SaaS subscriptions
  • Software normalization
  • Versioning
  • Suite consolidation

What Problems Will VIZOR Solve?

1) A renowned Canadian teaching hospital streamlined the process of on-boarding 1500 residents per year with VIZOR. The unique provisioning capability was used to allocate specific software assets and resources based on the residents’ roles within the hospital.

2) After struggling with the limitations of Excel Spreadsheets, a premium Government Healthcare Insurance Company chose VIZOR to manage their software licenses, benefiting from renewal reminders and forecast expenditure reporting.

3) A School District on the West Coast of the United States is using VIZOR to streamline the provisioning of hundreds of newly acquired Chromebooks. VIZOR will manage the requests, approval, procurement, maintenance, and recycling of the devices throughout their lifetime.

4) An award-winning Law Firm maximizes IT technician effectiveness and user productivity by monitoring asset status and tracking asset location with VIZOR Assets’ barcode scanning workflow.

5) A European Law Firm is leveraging its existing Microsoft SCCM infrastructure with VIZOR to transform static hardware and software inventory data into valuable information to drive informed purchasing decisions.

Awards & Quality Certificates

An award given to products that have recently entered the market but are already becoming very popular
This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.

VIZOR Position In Our Categories

Since businesses have their own business demands, it is only wise that they steer clear of choosing a one-size-fits-all, ideal system. Nevertheless, it is almost impossible to try to discover such a software product even among widely used software products. The practical thing to do should be to note down the several major aspects which necessitate inspection including important features, price plans, technical skill competence of staff members, business size, etc. Then, you must follow through the research to a full extent. Browse through some of these VIZOR reviews and explore each of the software programs in your shortlist in detail. Such comprehensive product research can make sure you avoid unfit software solutions and pay for the one which includes all the function your business requires.

Position of VIZOR in our main categories:

TOP 100

VIZOR is one of the top 100 Help Desk Software products

TOP 50

VIZOR is one of the 50 IT Asset Management Software products

It is essential to realize that hardly any service in the IT Asset Management Software category is a perfect solution that can meet all the goals of different business types, sizes and industries. It may be a good idea to read a few VIZOR IT Asset Management Software reviews first as certain solutions might perform well exclusively in a very small set of applications or be designed with a very specific type of industry in mind. Others may operate with an idea of being simple and intuitive and as a result lack advanced elements needed by more experienced users. You can also find solutions that support a broad group of customers and give you a powerful feature base, but that usually comes at a more significant cost of such a software. Ensure you're aware of your needs so that you buy a software that provides all the features you search for.

How Much Does VIZOR Cost?

VIZOR Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

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What are VIZOR pricing details?

VIZOR Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

VIZOR offers basic and enterprise pricing options that vary according to cloud-based and on-premise services, the number of employees and integrations.

User Satisfaction

Positive Social Media Mentions 169
Negative Social Media Mentions 2

We realize that when you make a decision to get a IT Asset Management Software it’s vital not only to learn how professionals rank it in their reviews, but also to check whether the real users and companies that use it are indeed satisfied with the product. Because of that need we’ve designer our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and VIZOR reviews across a wide array of social media sites. The information is then displayed in an easy to understand format revealing how many users had positive and negative experience with VIZOR. With that information at your disposal you will be ready to make an informed purchasing decision that you won’t regret.

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Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • On Premise

Language Support

  • English
  • German
  • Spanish
  • French

Pricing Model

  • Quote-based

Customer Types

  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for VIZOR?

VIZOR integrates with the following business systems and applications:

  • Microsoft SCCM
  • LANSweeper Integration
  • Active Directory
  • LDAP Directory Integration
  • Microsoft System Center (ConfigMgr)
  • Exchange
  • Dynamics GP
  • Chromebook Management Console
  • Excel
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Jenny Chang

By Jenny Chang

Jenny Chang is a senior writer specializing in SaaS and B2B software solutions. Her decision to focus on these two industries was spurred by their explosive growth in the last decade, much of it she attributes to the emergence of disruptive technologies and the quick adoption by businesses that were quick to recognize their values to their organizations. She has covered all the major developments in SaaS and B2B software solutions, from the introduction of massive ERPs to small business platforms to help startups on their way to success.

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