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VIZOR Review

VIZOR
Our score: 8.0 User satisfaction: 98%

What is VIZOR?

VIZOR is an IT Asset Management, ServiceDesk Issue and Incident Management, Software Asset and License Management system that simplifies processes and helps effectively manage the complete IT asset lifecycle.

Its central repository combines inventory data and network discovery with purchase and maintenance details. The built-in discovery features identify and audit connected devices, which can also be discovered through integrations with existing systems such as LANSweeper and MS System Centre.

The central repository contains all the important information, including suppliers of IT assets and related documentation. This allows users to easily manage multiple purchase and maintenance agreements while also allowing them to easily allocate and track assets. The platform helps centralize information, reduce workload and improve processes by streamlining them at every step.

Overview of VIZOR Benefits

VIZOR delivers a comprehensive IT Management suite that is composed of three independent modules designed to work as standalone products or alongside each other: IT Asset Management, Software & License Management, and ServiceDesk.

VIZOR separates itself from other similar platforms and applications with its out-of-the-box workflows and processes for traditional IT tasks. For instance, VIZOR features specific provisioning workflows based on roles. This is designed to ensure that new employee has immediate and easy access to all the hardware (e.g. Laptop, Phone, Desk) and Software (e.g. Office 365, SalesForce, Email & Active Directory account) assets required to enable them to function per role description productively and optimally on their first day.

It is of critical importance that all assets are covered and protected when an employee leaves the company. With VIZOR, companies are able to track and recover all their assets the moment their relationship with an employee is terminated. The software also brings down operational costs by returning licenses allocated to leaving or terminated employees back into the license pool. They can also disable SaaS subscription accounts for that specific employee. VIZOR will even automate common IT tasks such as creating and disabling Active Directory accounts when employees start and leave.

Via this functionality, VIZOR greatly benefits you by reducing your workload, improving your IT processes and centralizes IT information.

Overview of VIZOR Features

  • IT asset management
  • Central repository
  • Auto-discovery of devices
  • Streamlined asset allocation
  • Complete IT asset lifecycle tracking
  • Automated employee on/off boarding
  • Check in/out equipment loan
  • Asset recovery
  • Asset location tracking
  • Supplier management
  • Email alerts and reminders
  • Documentation file repository
  • Web-based configuration tools
  • Dashboards and reports
  • ServiceDesk and Incident Management
  • Best practice processes
  • Automatic ticket routing
  • Self-service portal
  • Multiple Escalation & SLA Support
  • Customer feedback and surveys
  • Software and License Management
  • Central license repository
  • Software request portal
  • License compliance
  • Purchasing integration
  • Cloud and SaaS subscriptions
  • Software normalization
  • Versioning
  • Suite consolidation

What Problems Will VIZOR Solve?

1) A renowned Canadian teaching hospital streamlined the process of on-boarding 1500 residents per year with VIZOR. The unique provisioning capability was used to allocate specific software assets and resources based on the residents’ roles within the hospital.

2) After struggling with the limitations of Excel Spreadsheets, a premium Government Healthcare Insurance Company chose VIZOR to manage their software licenses, benefiting from renewal reminders and forecast expenditure reporting.

3) A School District on the West Coast of the United States is using VIZOR to streamline the provisioning of hundreds of newly acquired Chromebooks. VIZOR will manage the requests, approval, procurement, maintenance, and recycling of the devices throughout their lifetime.

4) An award-winning Law Firm maximizes IT technician effectiveness and user productivity by monitoring asset status and tracking asset location with VIZOR Assets’ barcode scanning workflow.

5) A European Law Firm is leveraging its existing Microsoft SCCM infrastructure with VIZOR to transform static hardware and software inventory data into valuable information to drive informed purchasing decisions.

Awards & Quality Certificates

An award given to products that have recently entered the market but are already becoming very popular
This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.

VIZOR Position In Our Categories

Since businesses have particular business-related demands, it is only logical they steer clear of seeking an all-in-one, ”best” software solution. However, it would be futile to try to find such an app even among sought-after software solutions. The logical thing to undertake would be to set down the varied main functions which need inspection such as major features, pricing, skill ability of staff members, company size, etc. Then, you should perform your product research systematically. Go over these VIZOR analyses and check out the other software programs in your shortlist more closely. Such detailed product research guarantee you stay away from poorly fit apps and select the one that delivers all the function your business requires.

Position of VIZOR in our main categories:

TOP 100

VIZOR is one of the top 100 Help Desk Software products

TOP 50

VIZOR is one of the 50 IT Asset Management Software products

VIZOR is also listed in the following subcategories:

Since each enterprise has unique business wants, it is prudent for them to refrain from looking for a one-size-fits-all ideal software solution. Needless to say, it would be useless to try to find such a system even among market-leading software applications. The smart thing to do would be to list the various essential factors that require consideration such as main features, budget, skill levels of staff members, company size etc. Then, you should do your groundwork thoroughly. Read some VIZOR IT Asset Management Software reviews and look into each of the other solutions in your shortlist in detail. Such in-depth research can ensure you discard ill-fitting platforms and select the system that offers all the features you require for business success.

How Much Does VIZOR Cost?

VIZOR Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

VIZOR offers basic and enterprise pricing options that vary according to cloud-based and on-premise services, the number of employees and integrations.

User Satisfaction

Positive Social Media Mentions 169
Negative Social Media Mentions 2

We realize that when you make a decision to buy IT Asset Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and VIZOR reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with VIZOR. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

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Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • On Premise

Language Support

  • English
  • German
  • Spanish
  • French

Pricing Model

  • Quote-based

Customer Types

  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are VIZOR pricing details?

VIZOR Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

VIZOR offers basic and enterprise pricing options that vary according to cloud-based and on-premise services, the number of employees and integrations.

What integrations are available for VIZOR?

VIZOR integrates with the following business systems and applications:

  • Microsoft SCCM
  • LANSweeper Integration
  • Active Directory
  • LDAP Directory Integration
  • Microsoft System Center (ConfigMgr)
  • Exchange
  • Dynamics GP
  • Chromebook Management Console
  • Excel
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Reviewed By Jenny Chang
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