MENU
GET LISTED
GET LISTED
SHOW ALLPOPULAR CATEGORIES

WhatsUp Gold Review

WhatsUp Gold
Our score: 8.4 User satisfaction: 100%

What is WhatsUp Gold?

WhatsUp Gold is a unified, on-premises network monitoring software designed by IPSwitch for medium and large managed service providers (MSPs) and IT enterprises. The solution is designed for Windows users only offering them powerful tools to display connections between devices; discover, visualize, and monitor network devices; and monitor network status. It takes a proactive approach to IT monitoring with TotalView technology to enables users to easily and flexibly control and monitor network activities and IT infrastructure.

The platform consolidates applications, network, end-user experience, and systems monitoring, all through an intuitive interface. It enables users to efficiently and quickly assess and scrutinize complex performance issues to avoid pricy service degradation. WhatsUp Gold delivers all-inclusive insights and the customizability needed to ensure the application performance is equal to the business priorities and user expectations.

Show More

Overview of WhatsUp Gold Benefits

WhatsUp Gold is an easy-to-use platform for IT application and infrastructure monitoring. The software provides tools that accord modern IT teams the power and ability to control the increasingly complex IT environments. Although the software’s support is only limited to Windows devices, it handles the wide-ranging scope of IT management (network monitoring, application performance management (APM), and infrastructure management) flawlessly, all under one hood.

The network mapping and discovery module leverage the power of layer 2/3 discovery to enable users to map, discover, and monitor network with ease. The feature supports auto-discovery which can be initiated via an SNMP smart scan and IP range scan of the core bridge table of the router. The discovery procedure generates a comprehensive inventory of network devices to enable the users to fulfill inventory audits via automatically generated reports. It identifies dependencies and allows users to utilize dependency data to suppress unnecessary alerts. This minimizes false alerts and saves valuable troubleshooting time.

WhatsUp Gold provides a robust network monitoring features.  It offers powerful, passive, and active alerting features that handle related actions and alerts via action policies.  The active policies exhibit the ability to manage multiple steps and send prompt alerts via email and text, restart services & applications, write to log files,  and run custom PowerShell scripts. The active performance monitors keep you updated on all the network availability and performance issues. They utilize protocols like SSH, SNMP, and WMI to effectively track the utilization data of disk, CPU, memory, and more.

Additionally, WhatsUp Gold provides cloud monitoring dashboards. It empowers users to scrutinize billing and cloud resource usage while discovering the cost justification to management. It automatically maps, discovers, and monitors the cloud environment and delivers alerts on every performance metric.

Show More

Overview of WhatsUp Gold Features

  • Discovery and network mapping
  • Network monitoring and alerting
  • Reporting and dashboards
  • Cloud monitoring
  • Reports exports
  • Flexible email distribution and scheduling
  • Customizable device roles

WhatsUp Gold Position In Our Categories

Since companies have distinctive business wants, it is reasonable that they steer clear of going for a one-size-fits-all, “perfect” software product. Still, it would be hard to try to stumble on such a software solution even among popular software solutions. The logical step to do should be to jot down the numerous important functions which merit examination such as crucial features, budget, skill capability of the employees, organizational size, etc. Next, you should follow through your research comprehensively. Read some WhatsUp Gold evaluations and explore each of the solutions in your shortlist more closely. Such detailed product research makes sure you take out unfit software products and buy the system which meets all the function your business requires in growing the business.

Position of WhatsUp Gold in our main categories:

TOP 20

WhatsUp Gold is one of the top 20 Network Management Software products

If you are interested in WhatsUp Gold it might also be beneficial to investigate other subcategories of Network Management Software collected in our base of B2B software reviews.

It is essential to note that virtually no service in the Network Management Software category is an ideal solution able to meet all the goals of all company types, sizes and industries. It may be a good idea to read a few WhatsUp Gold Network Management Software reviews first as certain software may excel just in a very small group of applications or be prepared with a very specific industry in mind. Others can work with a goal of being simple and intuitive and as a result lack complicated elements welcomed by more experienced users. You can also find software that focus on a large group of users and provide a complex feature set, however this frequently comes at a more significant price of such a service. Ensure you're aware of your needs so that you get a service that has specifically the features you look for.

How Much Does WhatsUp Gold Cost?

WhatsUp Gold Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Show More

What are WhatsUp Gold pricing details?

WhatsUp Gold Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

IPSwitch doesn’t publish WhatsUp Gold enterprise pricing information. Contact the vendor to get your custom quote.

User Satisfaction

Positive Social Media Mentions 98
Negative Social Media Mentions 0

We know that when you decide to purchase a Network Management Software it’s important not only to find out how experts rank it in their reviews, but also to check whether the actual people and businesses that purchased it are genuinely satisfied with the service. Because of that need we’ve created our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and WhatsUp Gold reviews across a vast array of social media sites. The information is then featured in a simple to understand form revealing how many clients had positive and negative experience with WhatsUp Gold. With that information at your disposal you will be ready to make an informed buying choice that you won’t regret.

Video

Technical details

Devices Supported

  • Windows

Deployment

  • On Premise

Language Support

  • English
  • German
  • Japanese
  • Spanish
  • French
  • Portugese

Pricing Model

  • Quote-based

Customer Types

  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for WhatsUp Gold?

WhatsUp Gold integrates with the following applications:

  • Slack

WhatsUp Gold User Reviews

WhatsUp Gold average rating:

Average score
4.2/5 (19 user reviews)
4/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Abner

PROS: Easy to monitor everything with their dashboard. I can allocate one monitor for the dashboard so I can see their status easily at one look.

CONS: Nothing I dislike for now.

Reviewed 4 years ago

Read full review >

The least favorable review

Donny

PROS: Easy to set up, great for monitoring different activities, has alert features that make investigations really easy.

CONS: Consumes a lot of resources, glitchy interface.

Reviewed 4 years ago

Read full review >

More reviews from 19 actual users:

Sort by:

Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

Has all the important functions

Read full review >
Maryam
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 06.12.2021 Company Size: More than 100 Employees Industry: N/A

PROS: WhatsUp Gold is a reliable tool that always notifies us when a system is down or experiencing an outage. We can easily customize the dashboard to whichever we give priorities, and more importantly, they have a user-friendly interface.

CONS: It has so many features that it is hard to learn how to use.

What do you think about this review?

Great Poor

Great software

Read full review >
Deondre
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 02.12.2021 Company Size: More than 100 Employees Industry: N/A

PROS: Monitoring real-time immediately after the setup.

CONS: It uses 32-bit processing, which makes its performance take more time to discover devices in virtual platforms.

What do you think about this review?

Great Poor
Show More User Reviews (19)

So many functions

Read full review >
Emelie
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 13.10.2021 Company Size: More than 100 Employees Industry: Hospital & Health Care

PROS: Testing of SSL certificates. Highly configurable dashboard, SNMP OID, WMI measurements. Plans are also quite flexible—they charge according to the number of devices instead of items being monitored.

CONS: I wish we could do testing SNMP in relation to MIBS.

What do you think about this review?

Great Poor

Functional, Easy to monitor systems

Read full review >
Alvina
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 25.07.2021 Company Size: More than 100 Employees Industry: N/A

PROS: Very functional, has a lot of features, great for monitoring the overall health of IT infrastructure, great for a small team of IT.

CONS: Virtual machine add on is difficult to integrate with the system. Cannot monitor clusters.

What do you think about this review?

Great Poor

Reliable, functional, comprehensive

Read full review >
Erich
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 22.07.2021 Company Size: More than 100 Employees Industry: Higher Education

PROS: Great for growing businesses, it can be scaled according to needs.

CONS: I wish we can customize what to streamline as a process.

What do you think about this review?

Great Poor
Keenan
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 01.07.2021 Company Size: More than 100 Employees Industry: Medical Devices

PROS: Been using WhatsUp Gold for more than five years now. It was so easy to set up and to use compared to our old monitoring tool.

CONS: I do not dislike anything about WhatsUp Gold.

What do you think about this review?

Great Poor

Amazing Product

Read full review >
Abner
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 07.06.2021 Company Size: More than 100 Employees Industry: Telecommunications

PROS: Easy to monitor everything with their dashboard. I can allocate one monitor for the dashboard so I can see their status easily at one look.

CONS: Nothing I dislike for now.

What do you think about this review?

Great Poor

Easy monitoring

Read full review >
Reed
5/5

Overall impression

4/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 24.05.2021 Company Size: More than 100 Employees Industry: Airlines/Aviation

PROS: Easy to monitor our network activities using WhatsUp Gold. It quickly notifies our team when systems need attention. Each team member can also monitor different aspects of the system.

CONS: The layout needs improvement.

What do you think about this review?

Great Poor

Makes monitoring easier

Read full review >
Donny
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 12.05.2021 Company Size: More than 100 Employees Industry: Health, Wellness and Fitness

PROS: Easy to set up, great for monitoring different activities, has alert features that make investigations really easy.

CONS: Consumes a lot of resources, glitchy interface.

What do you think about this review?

Great Poor

Effective network monitoring tool

Read full review >
Oswald
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 02.05.2021 Company Size: More than 100 Employees Industry: N/A

PROS: Great for mapping devices. I love how it shows the relationship of each device to one another.

CONS: The function of alerting us according to pings, is not effective and needs to be verified if it is related to the downing device.

What do you think about this review?

Great Poor

Great alerting system

Read full review >
Josefa
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 07.03.2021 Company Size: More than 100 Employees Industry: Health, Wellness and Fitness

PROS: We have been using WUG for ten years now and it never disappoints! We use it as a central alerting tool for our servers and we are immediately notified when something happens.

CONS: Not a very user-friendly interface, but it has all the features that we need, so all is good.

What do you think about this review?

Great Poor

User for ten years

Read full review >
Lennie
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 07.01.2021 Company Size: More than 100 Employees Industry: Internet

PROS: Easy monitoring of more than 3000 devices. Easy to set up, easy to make changes on the system.

CONS: More server templates

What do you think about this review?

Great Poor

Intuitive monitoring

Read full review >
Wanda
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 19.10.2020 Company Size: More than 100 Employees Industry: Government Administration

PROS: WhatsUp Gold is a flexible and intuitive software that monitors all tech applications, services, and devices. It’s a great tool for IT.

CONS: WhatsUp Gold has many functions, but it would help if we could customize its uses per department.

What do you think about this review?

Great Poor

Has all the functions and features needed in network monitoring

Read full review >
Nicolette
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 18.10.2020 Company Size: More than 100 Employees Industry: N/A

PROS: Easy to set up, not at all complicated. Adding new systems and devices was also easy, just scan or provide specific IP, subnet, or FQDN.

CONS: Not very intuitive. Adding non-default monitors is tedious.

What do you think about this review?

Great Poor

Gets the job done

Read full review >
Kaleigh
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 15.10.2020 Company Size: More than 100 Employees Industry: N/A

PROS: We have used WhatsUp Gold on our manufacturing floor and it helped us monitor activities in real-time. Great for automation controls.

CONS: The set up is getting unhandy at times; The system needs to be more intuitive.

What do you think about this review?

Great Poor

Easy Network Monitoring

Read full review >
Alvis
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 14.10.2020 Company Size: More than 100 Employees Industry: Utilities

PROS: Easily scan new assets

CONS: Quite tedious to add new devices that are not recognized by the system.

What do you think about this review?

Great Poor

Monitor with WhatsUp Gold

Read full review >
Sidney
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 10.10.2020 Company Size: More than 100 Employees Industry: N/A

PROS: Quickly discovers any device that joins my network, easy to set up.

CONS: It’s lovely that it has so many features but it’s getting difficult to find what I am looking for. I need a more user-friendly interface.

What do you think about this review?

Great Poor

Flexible monitoring software

Read full review >
Electa
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 08.10.2020 Company Size: More than 100 Employees Industry: Insurance

PROS: I can configure it according to my needs.

CONS: The recent version crashes and needs rebooting most of the time.

What do you think about this review?

Great Poor

WUG as a monitoring tool

Read full review >
Jermaine
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 27.09.2020 Company Size: More than 100 Employees Industry: N/A

PROS: Easy to set up. Monitoring all your devices and systems in real-time is a significant advantage in ensuring our systems are always up and running. We also get notifications when systems are malfunctioning. Notifications can vary depending on how urgent it would be.

CONS: Sometimes give false alerts. Manual or training material is lacking.

What do you think about this review?

Great Poor
women man women man man women

Join a community of 7,369 SaaS experts

Thank you for the time you take to leave a quick review of this software. Our community and review base is constantly developing because of experts like you, who are willing to share their experience and knowledge with others to help them make more informed buying decisions.

Sign in with LinkedIn Why we require LinkedIn?
  • Show the community that you're an actual user.
  • We will only show your name and profile image in your review.
  • You can still post your review anonymously.

OR

Sign in with company email

Sign in with company email

Popular WhatsUp Gold Alternatives

Top Competitors To WhatsUp Gold By Price

Trending Network Management Software Reviews

WhatsUp Gold Comparisons

WhatsUp Gold user reviews

Has all the important functions

Read full review >
Maryam
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 06.12.2021 Company Size: More than 100 Employees Industry: N/A

Great software

Read full review >
Deondre
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 02.12.2021 Company Size: More than 100 Employees Industry: N/A

So many functions

Read full review >
Emelie
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 13.10.2021 Company Size: More than 100 Employees Industry: Hospital & Health Care

Functional, Easy to monitor systems

Read full review >
Alvina
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 25.07.2021 Company Size: More than 100 Employees Industry: N/A

Reliable, functional, comprehensive

Read full review >
Erich
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 22.07.2021 Company Size: More than 100 Employees Industry: Higher Education
Louie Andre

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."

Page last modified
Did you find this review useful?
Yes No

Thank you for your feedback

How can we make this page better?

Unsure about this software?
FIND ALTERNATIVES
TOP

Why is FinancesOnline free? Why is FinancesOnline free?

FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.

Share
Tweet
Share