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Whitebox Review

Whitebox
Our score: 8.2 User satisfaction: 93%

What is Whitebox?

WhiteBox provides business owners with comprehensive order fulfillment solutions. It makes selling and delivering products to customers a less painful experience. Its services include quality control and knitting, inventory tracking, warehousing, order fulfillment, and online product listing. The solution also offers help when it comes to managing returned products or orders and handling customer service.

Basically, the platform covers your entire online sales process. It will help you ensure that you don’t overstock or understock products. Therefore, you don’t need to pay much on storage costs. Furthermore, the solution creates a multi-page quality control document for each product so you don’t need to worry about the condition of every item you ship. Warehouse management and order fulfillment tools are also available to guarantee that customer’s orders are delivered as fast as possible without compromising the experience and quality of the product.

The application integrates with the most popular and world’s biggest online retailers such as Amazon and eBay. WhiteBox can create your product pages on these websites as well as on your online store. They even take professional photos of your products to be displayed on the aforementioned sites.

In case a customer returns a product, WhiteBox also takes care of the process. Also, you don’t have to worry about answering customer queries because WhiteBox will handle it for you.

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Overview of Whitebox Benefits

eCommerce Process Automation

It is not easy to run an online store or an eCommerce business. Even if you list your products through today’s popular platforms like eBay and Amazon, there’s still so much work that goes into the logistical side of managing and running such business. To keep your customers happy and ensure success, you have to make dozens of things work perfectly together. This is when you can take advantage of Whitebox. The platform is designed to take care of every pesky detail that goes into managing an eCommerce business such as writing product descriptions, capturing and posting product photos, making your site search engine friendly, and even processing credit card payments. The service can help you manage your entire online sales process so you can focus on growing your business.

Customer Service

Reliable customer service is a vital part of running a business. With Whitebox, you don’t have to worry about answering the queries of your customers. The service will handle it for you. Furthermore, they will handle product return processes on your behalf. What’s more, they will help you meet your evolving customer expectations and provide better service by acquiring real-time product feedback.

Cost savings

Whitebox calculates the amount of inventory you should send and asks for inventory once or twice a month depending on your product’s demand. This way, you can avoid overstocking and paying for high storage costs. You will be able to have just enough stock to keep your items moving.

Sell products on popular sale channels with ease

Sales channels such as Amazon are a great place for sellers to sell their products and to have broader customer reach. Such a marketplace often provides a means to store and ship your products. However, that’s just a bit of the work. You also need to do kitting, quality control, photographing, handle product returns and more. Also, you’ll need to employ technical staff to work on Amazon’s complex system and people to handle customer service. But with Whitebox, you won’t have to worry about those processes. The platform will help you sell your products on today’s popular sales channel without dealing with the nitty-gritty of the process.

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Overview of Whitebox Features

  • Inventory tracking
  • Warehouse management
  • Order fulfillment services
  • Kitting services
  • Packaging service
  • Online product listing
  • Analytics and reporting tools
  • Product return processing
  • Customer feedback management

Awards & Quality Certificates

An award given to products that have recently entered the market but are already becoming very popular
This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.

Whitebox Position In Our Categories

Since businesses have special business-related wants, it is wise that they abstain from settling on a one-size-fits-all, “perfect” business program. Nonetheless, it is troublesome to discover such application even among sought-after software systems. The logical step to do would be to shortlist the varied chief aspects which need scrutiny such as major features, costing, technical skill competence of staff members, business size, etc. Next, you should conduct the product research to a full extent. Read some Whitebox review articles and scrutinize the other software products in your shortlist more closely. Such comprehensive research guarantees you weed out poorly fit apps and pay for the one which has all the benefits your company requires.

Position of Whitebox in our main categories:

TOP 100

Whitebox is one of the top 100 eCommerce Platforms products

If you are considering Whitebox it may also be sensible to examine other subcategories of eCommerce Platforms collected in our base of SaaS software reviews.

Since each organization has unique business wants, it is sensible for them to desist from searching for a one-size-fits-all faultless software solution. Needless to say, it would be futile to try to find such a system even among popular software platforms. The intelligent thing to do would be to jot down the various essential aspects that need consideration such as key features, budget, skill levels of employees, company size etc. Then, you should do your research thoroughly. Read some Whitebox eCommerce Platforms reviews and check out each of the other solutions in your shortlist in detail. Such exhaustive research can make sure you discard ill-fitting platforms and zero in on the system that provides all the elements you require for business success.

How Much Does Whitebox Cost?

Whitebox Pricing Plans:

Free Trial

Whitebox

Contact vendor

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What are Whitebox pricing details?

Whitebox Pricing Plans:

Free Trial

Whitebox

Contact vendor

Whitebox charges new users with an onboarding or starting fee of $3,000 inclusive of up to 10 SKUs and a product listing. They also offer a simple enterprise pricing plan for fulfillment services. It costs a minimum amount of $1,000 a month or a 10% cut in the monthly product sales revenue.

Contact the vendor to know the software’s exact price based on your requirements.

User Satisfaction

Positive Social Media Mentions 75
Negative Social Media Mentions 6

We know that when you make a decision to buy a eCommerce Platforms it’s vital not only to see how professionals evaluate it in their reviews, but also to check whether the actual clients and enterprises that purchased this software are genuinely happy with the service. That’s why we’ve devised our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Whitebox reviews across a vast array of social media sites. The information is then presented in a simple to understand format revealing how many people had positive and negative experience with Whitebox. With that information at hand you will be prepared to make an informed business decision that you won’t regret.

Technical details

Devices Supported

  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Monthly payment

Customer Types

  • Small Business
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Whitebox?

Whitebox integrates with the following platforms:

  • Amazon
  • eBay
  • Wallmart
  • YourStore
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Nestor Gilbert

By Nestor Gilbert

Nestor Gilbert is a senior B2B and SaaS analyst and a core contributor at FinancesOnline for over 5 years. With his experience in software development and extensive knowledge of SaaS management, he writes mostly about emerging B2B technologies and their impact on the current business landscape. However, he also provides in-depth reviews on a wide range of software solutions to help businesses find suitable options for them. Through his work, he aims to help companies develop a more tech-forward approach to their operations and overcome their SaaS-related challenges.

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