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Wrike Review

Wrike
Our score: 9.5 User satisfaction: 99%

What is Wrike?

Wrike Workflow Management is a software you can use to create your own custom workflows that give you visibility over the status and progress of your projects. Wrike’s Workflows is made up of a set of task statuses that represent the typical state each task can be over its lifecycle. Each workflow comprises four groups: active, completed, deferred and canceled. With Wrike’s feature set, managing multiple projects is streamlined.

Through Wrike’s workflow management tool, status meetings are no longer needed as everyone has visibility over the stage of each task or project in the workflow—whether it’s currently planned, in progress, being reviewed or completed. Built-in notifications alert you of important tasks to keep track of what’s important. They can be customized and turned on or off according to your preference.

Wrike Workflow Management helps you build a path by streamlining the process and giving you visibility of every stage of the workflow. You can then set a timeline to keep track of your project, prioritize goals, review the outcome and then analyze the results. All Wrike users can get their hands on default workflows. Meanwhile, for those who want to leverage their workflows through customization, opting for the Business or Enterprise accounts is essential.

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Overview of Wrike Benefits

Wrike Workflow Management helps your team save time and increase productivity by organizing and overseeing your work processes. Here are some of the benefits you’ll get from this tool:

Visibility of workflow updates

Wrike shows clarity over the stage of each task or project in the workflow in a single tool. Through the default workflow, users get one status for each of the four groups in the workflow. You can also build custom workflows that reflect the ideal processes of your team for its status. This eliminates the need for holding meetings to determine where a work stands or combing through messages to spot the latest updates. By keeping everyone in your team on the right page, everyone can increase their productivity in accomplishing your goals.

Generate and update reports

Wrike’s online workflow management tool slices and dices your data in real-time. Reports are then generated and updated using the latest information available. This solution eliminates the time-consuming task associated with maintaining spreadsheets. Not only is it tedious to enter cells, formulas, and graphs for executing reporting, it is also prone to potential human error. Furthermore, it becomes more challenging as data needs to be regularly added and updated.

Identifies process improvements

The complete visibility in Wrike shows you where processes are inefficient. For instance, if a task is in review and waiting for approval for a couple of weeks, this means your review and approval processes need to be given some attention. Dashboards are highly customizable so you can choose to only see your priorities and reduce clutter. Daily work can easily be managed by dragging and dropping them under “New,” “In Progress,” and “Completed” for your consolidated to-dos.

Notifications for work tracking

Getting reminders is an important aspect of workflow management for team members to be reminded of tasks, especially if they are overdue or approaching the deadline. The notifications are designed not to bombard you. Instead, they are customizable according to your preferences and priorities which can be turned on or off accordingly. Meanwhile, Wrike also offers integrations with other tools to expand the functionality of managing workflows between different systems.

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Overview of Wrike Features

  • Task Status
  • Default and Custom Workflows
  • Project Progress
  • Generate and Update Reports
  • Workflow Visibility
  • Built-in Notifications
  • Shareable Project Dashboards
  • Visual Reports
  • Interactive Gantt Charts
  • Proofing and Approval

Awards & Quality Certificates

An award given to products our B2B experts find especially valuable for companies
This award is given only to top B2B products and represents the highest possible level of service. It highlights the vendor’s extensive knowledge of the industry they’re selling to and the needs of their customers.
This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.

Wrike Position In Our Categories

Since businesses have unique business needs, it is only rational they steer clear of deciding on an all-encompassing, ”best” software product. Just the same, it is futile to chance on such a software solution even among widely used software solutions. The practicable step to undertake is to narrow down the various significant aspects that call for a deliberation such as critical features, plans, skill capability of staff, business size, etc. Next, you must do your research thoroughly. Browse over these Wrike reviews and look into each of the software products in your list more closely. Such well-rounded research can make sure you avoid unfit apps and pay for the one which includes all the function your business requires.

Position of Wrike in our main categories:

TOP 3

Wrike is one of the top 3 Workflow Management Software products

It's important to realize that almost no service in the Workflow Management Software category is a perfect solution able to meet all the requirements of different business types, sizes and industries. It may be a good idea to read a few Wrike Workflow Management Software reviews first as some services may dominate just in a really narrow group of applications or be designed with a very specific type of industry in mind. Others might operate with an intention of being simple and intuitive and therefore lack complex features desired by more experienced users. You can also come across services that cater to a wide group of users and give you a rich feature base, however that frequently comes at a higher price of such a service. Make sure you're aware of your requirements so that you get a service that has exactly the functionalities you search for.

How Much Does Wrike Cost?

Wrike Pricing Plans:

Free Trial

Free

Free

Professional

$9.80/user/month

Business

$24.80/user/month

Enterprise

Contact vendor

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What are Wrike pricing details?

Wrike Pricing Plans:

Free Trial

Free

Free

Professional

$9.80/user/month

Business

$24.80/user/month

Enterprise

Contact vendor

Wrike Workflow Management is offered along with Wrike’s array of solutions. The default workflow is available on the Free and Team plan ($10/user/month). For custom workflows, it is included under solutions of the Business ($25/user/month) and Enterprise (by quote) accounts.

User Satisfaction

Positive Social Media Mentions 111
Negative Social Media Mentions 1

We know that when you decide to buy a Workflow Management Software it’s important not only to see how experts rank it in their reviews, but also to find out whether the real people and businesses that purchased this software are indeed happy with the product. Because of that need we’ve created our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and Wrike reviews across a vast range of social media sites. The data is then displayed in an easy to understand format revealing how many customers had positive and negative experience with Wrike. With that information at hand you should be ready to make an informed buying choice that you won’t regret.

Video

Screenshots

Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • Open API

Language Support

  • English
  • Chinese
  • German
  • Japanese
  • Spanish
  • French
  • Russian
  • Italian
  • Dutch
  • Portugese
  • Swedish

Pricing Model

  • Monthly payment
  • Annual Subscription
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Wrike?

Wrike Workflow Management integrates with the following tools:

  • Microsoft Project
  • Salesforce
  • Slack
  • Box
  • Google Drive
  • Gmail
  • DropBox
  • Apple Mail
  • Microsoft Outlook
  • IBM
  • Microsoft Excel

Wrike User Reviews

Wrike average rating:

Average score
4.7/5 (16 user reviews)
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Jeff

PROS: There are lot of helpful features within Wrike starting from Gantt chart- that helps you with complex projects that require different tasks or phases in order to be completed, to Folders & Projects- Organization that helps you to manage projects from different angles like: customer-driven, sales-driven, marketing-driven and it allows you to manipulate and move projects into various folders. The Tasks feature allows you to assign the tasks to different people within the team. There is even an option for duplicating folders with their tasks

CONS: I’d like to create dependencies between projects. In addition, when I want to change a tasks’ deadline it automatically changes the subtasks’ deadline and whenever I want to push some things forward/backward with Gantt chart I need to go into each subtask to adjust them as well. Also, the duration can be complicated especially when we have several tasks and we are not sure about the actual time on a given day whether it is enough or not.

Reviewed 4 years ago

Read full review >

The least favorable review

Paul Murphy

PROS: A very powerful project management tool with some good features

CONS: Be careful with Wrike - after being a customer for 2 years they massively increased our renewal price. It's now totally unaffordable and we're having to move to an alternative, which is especially annoying after the amount of time it took to train our staff in Wrike.

Reviewed 5 years ago

Read full review >

More reviews from 42 actual users:

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Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

Wrike – intutive and flexible tool

Read full review >
Arturo
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 07.12.2021 Company Size: More than 100 Employees Industry: N/A

PROS: This tool is flexible and easy to use. Its support team is great and it provides great videos that help you to better understand this tool. Our team found new way of collaborating and they have really improved the delivery time and reduce the meeting hours for checking project updates.

CONS: First of all, there is no way to automatically export report into PDF format, I have to log in check the reporting system every single day. I’d really like to receive print report in my email. Also, they could make the request from builder more flexible.

What do you think about this review?

Great Poor

We have found Wrike as helpful solution for our organization

Read full review >
Alvin
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 02.11.2021 Company Size: More than 100 Employees Industry: N/A

PROS: What I like most about Wrike is its flexibility. It allows you to customize the experience the way you want so it can suit all your needs. We were searching for a solution so we can replace home-grown software that is written by someone who no longer works at our place. We are non-profit organization and the price that Wrike offers is great.

CONS: We use this software for more than 3 years, whenever we run into some issues or misunderstandings we call its customer team and they resolve the solution for us.

What do you think about this review?

Great Poor
Show More User Reviews (16)

Good software, Inflexible business practices

Read full review >
Greg Carson
2/5

Overall impression

4/5

Customer Support

2/5

Value for Money

4/5

Ease of Use

Published on: 28.09.2021 Company Size: 11-50 Employees Industry: Financial Services

PROS: Love the product at first. Sadly In 2 of my companies, and in one i know the same thing has happened. We evaluated the software, and the team for one reason or another decided not to use it. Wrike became UNREACHABLE and INFLEXBILE. The do not allow for size or contract downsizing, if you slow or stop using it. For a small firm $1000/month is insanely high for a project management software that you do not use. No matter what we said, they will not compromise even slightly. So we are paying $12K!!!!!! extra for sofware we no longer use. Steer clear of this company if you are using for corporate use. 1 or 2 people maybe ..

CONS: duct at first. Sadly In 2 of my companies, and in one i know the same thing has happened. We evaluated the software, and the team for one reason or another decided not to use it. Wrike became UNREACHABLE and INFLEXBILE. The do not allow for size or contract downsizing, if you slow or stop using it. For a small firm $1000/month is insanely high for a project management software that you do not use. No matter what we said, they will not compromise even slightly. So we are paying $12K!!!!!! extra for sofware we no longer use. Steer clear of this company if you are using for corporate use. 1 or 2 people maybe ..

What do you think about this review?

Great Poor

One of the best organizational tools in the market today

Read full review >
Abe
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 26.09.2021 Company Size: More than 100 Employees Industry: Higher Education

PROS: I like that Wrike helps me to stay on track of all the tasks and to organize them, it reminds me to accomplish the things I need to get done by due dates and priority. It is a flexible tool that can be used by any kind of business because it helps you to keep the team together and connected during the projects, it allows you to assign tasks to other members.

CONS: They could make the layout of Wrike more intuitive because it can be little hard to learn it at the beginning.

What do you think about this review?

Great Poor

eXo best collaborative tool

Read full review >
Simiyu W
5/5

Overall impression

4/5

Customer Support

3/5

Value for Money

5/5

Ease of Use

Published on: 28.08.2021 Company Size: More than 100 Employees Industry: Import and Export

PROS: Ease of Use, limitless collaboration and ability to locate colleagues and share knowledge.

CONS: Ability to ha e forums to share errors and received support from community.

What do you think about this review?

Great Poor

Wrike is all in one project management solution

Read full review >
Jeff
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 20.05.2021 Company Size: More than 100 Employees Industry: Photography

PROS: There are lot of helpful features within Wrike starting from Gantt chart- that helps you with complex projects that require different tasks or phases in order to be completed, to Folders & Projects- Organization that helps you to manage projects from different angles like: customer-driven, sales-driven, marketing-driven and it allows you to manipulate and move projects into various folders. The Tasks feature allows you to assign the tasks to different people within the team. There is even an option for duplicating folders with their tasks

CONS: I’d like to create dependencies between projects. In addition, when I want to change a tasks’ deadline it automatically changes the subtasks’ deadline and whenever I want to push some things forward/backward with Gantt chart I need to go into each subtask to adjust them as well. Also, the duration can be complicated especially when we have several tasks and we are not sure about the actual time on a given day whether it is enough or not.

What do you think about this review?

Great Poor

Top project management software that is efficient

Read full review >
Michael Rastall, MBA
4/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 06.04.2021 Company Size: N/A Industry: N/A

PROS: It has the ability to manage complex tasks processes under a single roof and its simple to navigate . Monitoring of project progress is easy and we still use this platform to communicate with other team members during collaboration.

CONS: The mobile functionality can be improved to make easier to work while outside office using Wrike. All other aspects function as expected.

What do you think about this review?

Great Poor

Charged during our trial period and they wont refund

Read full review >
Anonymous Reviewer
2/5

Overall impression

1/5

Customer Support

1/5

Value for Money

1/5

Ease of Use

Published on: 27.03.2021 Company Size: 1-10 Employees Industry: N/A

PROS: Overall, this product is not very user friendly and has restrictions based on the subscription level.

CONS: There are a lot of basic features that are excluded from lower subscription plans forcing you to pay for more than what you need. My card was charged during my trail period and they wont refund the subscription even though I chose to cancel during the trial period.

What do you think about this review?

Great Poor

Poor value for money

Read full review >
Paul Murphy
1/5

Overall impression

1/5

Customer Support

1/5

Value for Money

3/5

Ease of Use

Published on: 26.02.2021 Company Size: 11-50 Employees Industry: Non-Profit Organization Management

PROS: A very powerful project management tool with some good features

CONS: Be careful with Wrike - after being a customer for 2 years they massively increased our renewal price. It's now totally unaffordable and we're having to move to an alternative, which is especially annoying after the amount of time it took to train our staff in Wrike.

What do you think about this review?

Great Poor

Helpful solution for managing all your tasks and projects

Read full review >
Marcus
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 21.02.2021 Company Size: 11-50 Employees Industry: Information Technology Services

PROS: Wrike is made for managing various projects with various team members. We use it to keep track of all the activities during the last week and while performing weekly team meeting. It allows you to create project and subtasks within the same project. I like the upload attachment feature so we can easily track the tasks that are related to specific documents instead of searching them through emails. Also, the dates on the tasks is also helpful and I like that I get To Do list emailed with all the dates prioritized.

CONS: Sometimes I forget to use Time Tracking feature. Also, when I get an email that someone is editing a task it can be difficult to match up the email and what I see on Wrike. Additionally, it can be difficult to locate specific tasks when they are moved or marked inactive.

What do you think about this review?

Great Poor

It is an effective and powerful tool but complex at the same time

Read full review >
Ken
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 31.01.2021 Company Size: 11-50 Employees Industry: Marketing and Advertising

PROS: I like how they planned the functionality of this product. It allows you to create new custom fields which is great thing. It offers multiple ways to review all your projects. You can view them as a list, in a timeline, in a workload and on boards. It is powerful tool and it offers great customer service and documentation.

CONS: They could update the interface and improve the mobile-app. Unfortunately, you cannot use this product on anything except on computer or tablet. Also, there are lot of features and you will need some time in order to learn them all.

What do you think about this review?

Great Poor

This is my favorite project management tool

Read full review >
Dixie
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 19.01.2018 Company Size: More than 100 Employees Industry: Higher Education

PROS: I like that I’m able to invite any contact so they can contribute to a project. Its UI is intuitive and it doesn’t require much time to learn how it functions. It allows lot of ways to view the tasks in a timeline and in a project, and this means that different users will get the information that is most relevant to them.

CONS: When dealing with numerous projects the deeper views and settings can be very complex. It is great tool but it has some complexity when it comes to multiple projects.

What do you think about this review?

Great Poor

Project management for Marketing Teams

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Anonymous Reviewer
5/5

Overall impression

4/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 29.11.2017 Company Size: 11-50 Employees Industry: Computer Software

PROS: I really appreciate that it is not too complex as other collaboration tools get too carried away with all the details.

CONS: The reporting funcion could be a little more detailed. As a team lead I would like to know on some kind of dashboard who is working on what and which tasks have been completed.

What do you think about this review?

Great Poor

Wrike simply creates “time”

Read full review >
Anonymous Reviewer
4/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 02.07.2017 Company Size: N/A Industry: N/A

PROS: Wrike simply creates "time". Having tired several free trials of various PM options, Wrike immediately offers the user a user friendly, intuitive, and contemporary framework/design. Thorough analytics with a variety of views generated with less than 1-3 clicks; ahhhhh measurement, tracking with little to no effort or time...you can apply the time and efforts on actual projects and tasks. The collaboration and all in one hub design gives back HOURS in day bc you aren't chasing, searching, categorizing emails to find the trail of info, drafts, approvals, etc. The Outlook integration is tops - communications with wrike application users and external to wrike. With Wrike, you can have scheduled reports, daily view tasks, etc. sent to yourself, others, or a distribution list, and all have links to the specified items. And not enough room here for app praise. (The app rocks)

CONS: The export to excel functionality could be improved upon.

What do you think about this review?

Great Poor

Wrike is a realy simple and very flexible solution

Read full review >
Anonymous Reviewer
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 13.10.2016 Company Size: More than 100 Employees Industry: Marketing and Advertising

PROS: Other solutions we used so far do not match the simplicity and flexibility of Wrike. Its creative arrangement of folders enables us to sort tasks by agency client and department. We also use Wrike’s API to place the tasks into our custom marketing reports each month. Plus, Wrike’s draggable waterfalls view and overall interface are a dream to work with. At the same time all these features do not hamper Wrike’s flexibility at all.

CONS: Wrike’s default dashboard as well as reporting feature could be improved. However, I understand that Wrike is not a custom app designed specifically for our company’s needs. For example, we have a range of alarms for many types of metrics and these issues cannot be solved by Wrike or any other software for that matter as they are not written specifically for them. Apart from these issues, we find Wrike is a perfect software.

What do you think about this review?

Great Poor

Wrike rocks out!

Read full review >
Anonymous Reviewer
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 12.10.2016 Company Size: N/A Industry: N/A

PROS: The collaboration and organization that we've gained from this are amazing!

CONS: It takes a while to fully get accustomed to the program, but that is a minor thing.

What do you think about this review?

Great Poor
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Wrike user reviews

Wrike – intutive and flexible tool

Read full review >
Arturo
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 07.12.2021 Company Size: More than 100 Employees Industry: N/A

We have found Wrike as helpful solution for our organization

Read full review >
Alvin
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 02.11.2021 Company Size: More than 100 Employees Industry: N/A

Good software, Inflexible business practices

Read full review >
Greg Carson
2/5

Overall impression

4/5

Customer Support

2/5

Value for Money

4/5

Ease of Use

Published on: 28.09.2021 Company Size: 11-50 Employees Industry: Financial Services

One of the best organizational tools in the market today

Read full review >
Abe
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 26.09.2021 Company Size: More than 100 Employees Industry: Higher Education

eXo best collaborative tool

Read full review >
Simiyu W
5/5

Overall impression

4/5

Customer Support

3/5

Value for Money

5/5

Ease of Use

Published on: 28.08.2021 Company Size: More than 100 Employees Industry: Import and Export
Jenny Chang

By Jenny Chang

Jenny Chang is a senior writer specializing in SaaS and B2B software solutions. Her decision to focus on these two industries was spurred by their explosive growth in the last decade, much of it she attributes to the emergence of disruptive technologies and the quick adoption by businesses that were quick to recognize their values to their organizations. She has covered all the major developments in SaaS and B2B software solutions, from the introduction of massive ERPs to small business platforms to help startups on their way to success.

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