Tulu Review

Improved Field Service Management

Tulu is beneficial for owners and managers of cleaning services and HOA property management and maintenance companies. All the tools and features they need for monitoring and managing operations are consolidated into a single application. Tulu helps them handle different areas of their field service operations with greater efficiency, transparency, accuracy, scalability, and lesser costs.

Using Tulu’s management dashboard, they can supervise and control multiple technicians, vendors, processes, tasks, and orders in one place anywhere and anytime. For instance, they can collect proof of work from their technicians through recorded or live videos. 

The dashboard makes it easy for them to track and handle vendors’ and technicians’ job assignments and schedules, purchase requests, and invoices. They can streamline processes for onboarding, training, and certifying new vendors and technicians too. Plus, they’ll access updates and reports about process execution, job progress, and vendor/technician performance in real-time.

Video-Based Remote Supervision

One of the convenient and innovative features of Tulu is it permits users to utilize videos to supervise technicians and vendors along with the jobs or tasks they’re accomplishing. With Tulu, they can obtain and evaluate video data related to technicians and vendors’ jobs regardless of their current location, whether they’re in the office, car, or ticket queue.

The workforce management solution lets them edit, store, and share videos of their technicians and vendors’ assigned jobs. They’ll quickly, accurately, and seamlessly verify if technicians and vendors are doing their tasks in the right way, following compliance and safety procedures and policies, and delivering good job quality and worker performance.

Mobile App for Vendors & Technicians

Tulu offers a mobile application that you can implement to enhance field service personnel and partners’ efficiency, accountability, and performance. The app enables technicians and vendors to access all the crucial documents and information they need straight from their tablets or smartphones. This way, they can execute and complete their jobs appropriately and productively.

They’ll utilize checklists or to-do lists that contain organized and precise information and details about the specific tasks they have to work on. These include task goals, schedules, and locations. Notifications will be automatically sent to owners and managers every time they finish a particular task on their checklists.

Furthemore, they can view and manage drawings, illustrations, or maps of the specific areas or spaces in the clients’ properties they’re servicing. Lastly, they can generate proofs of their jobs by capturing and sending various data types, such as images, videos, and signatures.