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Business Intelligence Software

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What is Natero?

Natero is a platform designed to ensure customer success by incorporating predictive analytics with business best practices, along with back office systems (CRM, support and billing). The product offers to deliver the best of the automated world alongside the best of what human interventions and analysis can offer. Natero enables businesses to derive insights using information gathered from observed usage patterns and translate those into actions to be taken via back office offerings.

Natero is the only Customer Success platform to integrate machine learning for predicting behavior and big data analytics, resulting to more reliable, deeper, and high value customer insights. Natero excels by retrieving various types of data and implementing powerful algorithms to provides users with highly actionable customer insight and valuable metrics.

Another highlight of the product is its quoted pricing scheme, which makes the product an attractive option to many businesses and organizations. That means you only get billed for the features you use, thus saving you money and enabling you to fully maximize the product without going beyond your budget.

Overview of Natero Benefits

Natero is the first Customer Success Platform to advocate a truly data-driven approach to managing SaaS customers. These are the main benefits companies experience when using Natero:

Proactive customer success: Natero is the only customer success solution to combine machine learning technology to predict customer behavior with a powerful rule-based alerting system that monitors any customer segment for any action you specify.

Comprehensive overview of customer data: Access all of your important customer data on one screen so that you’re prepared to handle any issue or question that comes up. Natero captures everything you need to know about your customer, including detailed product usage down to the individual user, as well as CRM, billing, support, company specific KPIs, and more.

Improved user engagement: Natero is built for extreme scalability. You can drill down to identify who does what within your product, and leverage that data for charting, alerting, and outreach. Harness your valuable usage data to increase product adoption and drive user engagement.

Uncovered actionable insight: Analyze any segment of your client base, understand how customers use your product by industry or stage, view support tickets by tier and geography, or create custom financial charts. You can even compare segments, such as healthy and unhealthy accounts to learn why some customers succeed while others struggle.

Optimized onboarding success: Codify your onboarding processes so that you can provide consistent experiences and measure the results. Know when key milestones are missed so you can nurture your new customers back on the path to success.

Targeted customer communications: Use Natero to spot engagement opportunities or define rule- based lists to target customers that meet certain criteria. Create and send beautiful, engaging emails that are relevant and timely. Take advantage of up-to-date customer information to personalize your messages.

Monitoring of crucial business KPIs: Natero gives you full visibility into your key SaaS metrics. View trends for revenue and accounts, renewal and churn rates, average revenue per customer, expected lifetime value, and much more. The major areas of Powerful integrations: Customer Relationship Management, Support Help Desk, Solutions, Billing and Payment Systems, Product Usage Data, Net Promoter Score and Surveys, and Customer Interactions.

Overview of Natero Features

  • Customer Behavior Tracking
  • Set Milestones For Different Customer Types
  • View All Customer Data
  • Integration with CRMs, Billing, Support, and Other Systems
  • Customer Health Analysis

Awards & Quality Certificates


Natero Position In Our Categories

Position of Natero in our main categories:


Natero is one of the top 200 Business Intelligence Softwareproducts


Natero is one of the 200 CRM Softwareproducts


Natero is one of the 200
Business Intelligence Software products


Natero is one of the 200
CRM Software products

Natero is also listed in the following subcategories:

Customer Service Software#20
Customer Service Software#20

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How Much Does Natero Cost?

Natero Pricing Plans:
Free trial
Quote-based Plan
Contact vendor

Natero pricing information is available only upon request.

User Satisfaction

We realize that when you make a decision to buy Business Intelligence Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Natero reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Natero. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.






Technical details

Devices Supported
  • Windows
  • Mac
  • Web-based
Language Support
  • English
Pricing Model
  • Quote-based
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?


What are Natero pricing details?

Natero Pricing Plans:
Free trial
Quote-based Plan
Contact vendor

Natero pricing information is available only upon request.

What integrations are available for Natero?

Natero integrates with the following business applications and systems:

  • Salesforce
  • Infusionsoft
  • HubSpot
  • Pipedrive
  • Capsule CRM
  • Freshdesk
  • Salesforce Desk
  • Zendesk
  • Help Scout
  • Reculry
  • Suora
  • Chargify
  • ChargeBee
  • Zoho
  • Braintree
  • Stripe
  • Segment
  • QuickBooks
  • Xero
  • Intercom
  • Delighted
  • AskNicely
  • Replicon
  • Mixpanel

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