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Zoho BugTracker Review

Zoho BugTracker
Our score: 8.5 User satisfaction: 100%

What is Zoho BugTracker?

Zoho BugTracker is a member of Zoho’s online business productivity kit, namely an online tool for application development and bug tracking that adds transparency to the IT management process. Simple but powerful, Zoho BugTracker can handle a vast variety of scalable projects, and uses advanced incremental functions to personalize the process.

The application operates in a way that it tracks bugs, tracks them to find out where they came from, prioritizes them, and fixes them. Notifications are usually delivered to users via screenshots, messages, or even videos when developers consider that essential for fixing the issue. The performance actions are defined by the user, who also gets a detailed list of previously tackled bugs.

Overview of Zoho BugTracker Benefits

Zoho BugTracker is a popular addition for software development which uses simple dashboards and fast custom views to organize and manage bugs. Both developers and end-users can benefit from simplified tracking to stay in control of their current and future tasks. What is especially useful to them is the Kanban view because it lists and prioritizes bugs using their severity as a criterion.

The tool offers also an interactive forum where users can streamline collaboration. They are all notified and expected to participate, which increases the chances of keeping everybody on the same page, and making maximal use of a company’s talent capacity.

Due the fact that it keeps project management in a single location, Zoho BugTracker eases task management and control, and empowers time compliance. Every user has a role with predefined privileges, which is how bugs are assigned and solved on the right address.

On the long run, Zoho BugTracker will also decrease unproductive downtimes, since there is a robust suite of management tools the admin can use to version projects and to follow his team. On top of it all, this tool that connects decentralized teams is either free or reasonably priced, but is still efficient enough to meet client expectations.

Overview of Zoho BugTracker Features

  • Custom Workflows
  • File Sharing
  • User Management
  • Email Notifications
  • Bug Dashboards
  • Bug Reports
  • Custom Fields
  • Custom Views
  • Severity Configuration & Classification
  • Interactive Forums
  • Integrations

Zoho BugTracker Position In Our Categories

Knowing that companies have distinct business needs, it is prudent that they avoid subscribing to a one-size-fits-all, “perfect” software. Regardless, it would be futile to try to come across such a software system even among sought-after software solutions. The practical thing to undertake is to list the several vital factors that necessitate scrutiny such as major features, price terms, skill capability of staff, business size, etc. After which, you should perform the product research fully. Have a look at some Zoho BugTracker review articles and check out the other applications in your shortlist more closely. Such detailed product research ascertain you weed out ill-fitting applications and choose the system that delivers all the tools your business requires.

Position of Zoho BugTracker in our main categories:

TOP 200

Zoho BugTracker is one of the top 200 IT Management Software products

If you are considering Zoho BugTracker it might also be a good idea to examine other subcategories of IT Management Software gathered in our base of B2B software reviews.

Enterprises have different needs and requirements and no software solution can be ideal in such a scenario. It is useless to try to find a perfect off-the-shelf software app that fulfills all your business needs. The intelligent thing to do would be to modify the application for your special wants, employee skill levels, budget, and other elements. For these reasons, do not hurry and subscribe to well-publicized trendy applications. Though these may be widely used, they may not be the best fit for your unique wants. Do your research, investigate each short-listed system in detail, read a few Zoho BugTracker IT Management Software reviews, call the vendor for clarifications, and finally settle for the application that offers what you need.

How Much Does Zoho BugTracker Cost?

Zoho BugTracker Pricing Plans:

Free Trial

Free

Free

Premium

$50.00/month

The basic version of Zoho BugTracker is free, but there are also three paid plans depending on the storage and number of projects you want to include:

Free:

  • 1 Project
  • 5 Users
  • Bug Tracking
  • User Management
  • Import Bugs (CSV & Jira)
  • Pages & Chat
  • 10MB Storage 

Premium: $50.00/month or $40/month when billed yearly

  • Unlimited Projects
  • Up to 25 Users
  • Additional user: $3/user/month
  • Includes All Free Features
  • SLA
  • Custom Fields
  • Business Rules
  • GitHub & BitBucket Integration
  • Custom Notifications
  • Custom Views
  • Time tracking with approval
  • 100GB Storage 

 

User Satisfaction

Positive Social Media Mentions 108
Negative Social Media Mentions 0

We realize that when you make a decision to buy IT Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Zoho BugTracker reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Zoho BugTracker. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

Language Support

  • English

Pricing Model

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are Zoho BugTracker pricing details?

Zoho BugTracker Pricing Plans:

Free Trial

Free

Free

Premium

$50.00/month

The basic version of Zoho BugTracker is free, but there are also three paid plans depending on the storage and number of projects you want to include:

Free:

  • 1 Project
  • 5 Users
  • Bug Tracking
  • User Management
  • Import Bugs (CSV & Jira)
  • Pages & Chat
  • 10MB Storage 

Premium: $50.00/month or $40/month when billed yearly

  • Unlimited Projects
  • Up to 25 Users
  • Additional user: $3/user/month
  • Includes All Free Features
  • SLA
  • Custom Fields
  • Business Rules
  • GitHub & BitBucket Integration
  • Custom Notifications
  • Custom Views
  • Time tracking with approval
  • 100GB Storage 

 

What integrations are available for Zoho BugTracker?

Zoho BugTracker integrates with most of Zoho’s customer management, project management, and business intelligence apps, as well as third-part IT management apps:

  • Zoho CRM
  • Zoho Reports
  • Zoho Support
  • Zoho Projects
  • GitHub
  • Box
  • Desk.com
  • Bitbucket
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Reviewed By Louie Andre
Page last modified
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