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Zoho Commerce Review
What is Zoho Commerce?
Zoho Commerce is a full-featured ecommerce solution that makes it easy for businesses to create their own website and manage all store-related activities within the platform. Small business owners can benefit the most from Zoho Commerce’s easy-to-use features as they can build their online commerce store even without a dedicated development and design team.
With just simple steps and drag-and-drop functions, users can add products to their store and include product descriptions, specifications, and high-resolution images. The software also lets sellers show their location-specific shipping options and tax rates so customers never have to deal with unexpected charges. When it comes to checkout, sellers can connect their stores to popular payment gateways, such as Paypal and Stripe or let their customers pay offline. Multiple currencies are also available on the platform.
Inside Zoho Commerce, sellers can choose from a wide range of templates that they can further customize to suit their store theme, products, or services. All templates have a responsive design so websites can display and work properly on any device, including mobile phones and tablets. This also means that customers can conveniently shop on their preferred device and easily navigate through menus for a great shopping experience.
After building their stores, users can go online with just one click. Updates on the design, products, and other elements will all be reflected instantly on their website. Other important features for managing operations are included in the software, such as inventory management, delivery tracking, customer management, and marketing tools.
Show MoreOverview of Zoho Commerce Benefits
Mobile-Optimized Ecommerce Store
Business owners don’t have to worry about design and programming issues when it comes to viewing their websites on different digital devices. Zoho Commerce includes pre-built templates that are all mobile-optimized so you are confident that customers will be able to easily navigate your store and use the check-out page.
Templates can be customized using the Visual Editor and Custom CSS Editor. Users can easily experiment with their layouts, images, and content to find the design that suits their products the most. It’s also possible to create landing pages for specific marketing campaigns to increase conversion. Plus, businesses can take advantage of the Blog feature to create informative content, increase engagement with their customers, and use SEO to drive traffic to their website.
Reduced Costs Related to Running an Online Store
Using Zoho Commerce can be a cost-effective way to run your online business. The platform allows you to build your Ecommerce store without spending thousands on professional fees for a development and marketing team. This can be an excellent solution for small business owners who usually do most of the back-end work for their business.
You can also save on multiple software subscriptions as Zoho Commerce is a complete ecommerce platform. From product management to online payments, shipping, and customer management, Zoho Commerce can help businesses manage all store activities with just one program. Not only will this result in huge savings on technology investments but it also will make day-to-day operations much simpler for business owners and staff.
Online Store Marketing Made Effortless
Zoho Commerce comes complete with modern features designed to help businesses easily market their website from right inside the platform. The AI-powered product recommendations, for instance, can help boost sales as it provides unique product recommendations based on a customer’s browsing history.
Moreover, Zoho Commerce lets you collect and moderate customer reviews that can increase your overall online presence and help you get found on search results. Other important marketing and analytics features include heatmaps, funnel analytics, scroll maps, and A/B testing.
Show MoreOverview of Zoho Commerce Features
Online Store Building
- Pre-Built Website Templates
- Drag-and-Drop Visual Editor
- Custom CSS Editor
- Blogging Platform
- Landing Page Builder
- Multiple Currency Support
- Cataloging/Categorization
- Product Organization
- Batch and Serial Tracking
- Customer Management
- Shipping Carrier Integration
- Multiple Shipping Zones
- Delivery Management
- Payment Gateway Integration
- Role and Permissions Management
- Ecommerce Sales Tax Filing
- Order Management
- Inventory Tracking and Management
- CRM integration
- Customer Accounts
- Multi-Channel Marketing
- Email Marketing
Zoho Commerce Position In Our Categories
Since businesses have particular business-related wants, it is only prudent they abstain from choosing an all-in-one, “perfect” software. However, it would be difficult to pinpoint such a software system even among well-known software systems. The sensible thing to undertake can be to note down the different important factors which demand investigation such as important features, plans, technical skill levels of the employees, organizational size, etc. Next, you must double down on the product research systematically. Browse over some of these Zoho Commerce analyses and scrutinize the other software solutions in your shortlist more closely. Such detailed research ensures you take out unsuitable applications and choose the system which delivers all the aspects your business requires in growing the business.
Position of Zoho Commerce in our main categories:
TOP
100
Zoho Commerce is one of the top 100 eCommerce Platforms products
TOP
50
Zoho Commerce is one of the 50 Shopping Cart Software products
If you are interested in Zoho Commerce it may also be sensible to examine other subcategories of eCommerce Platforms gathered in our base of B2B software reviews.
It's crucial to keep in mind that hardly any service in the eCommerce Platforms category will be a perfect solution that can fulfill all the needs of all company types, sizes and industries. It may be a good idea to read a few Zoho Commerce eCommerce Platforms reviews first as some software may excel just in a very narrow set of applications or be designed with a really specific industry in mind. Others may function with an idea of being simple and intuitive and therefore lack complex functionalities needed by more experienced users. There are also services that cater to a wide group of customers and give you a complex feature set, but that frequently comes at a higher price of such a software. Be certain that you're aware of your requirements so that you pick a service that offers exactly the functionalities you look for.
How Much Does Zoho Commerce Cost?
Zoho Commerce Pricing Plans:
Free Trial
Starter
22
Professional
60
Advanced
140
What are Zoho Commerce pricing details?
Zoho Commerce Pricing Plans:
Free Trial
Starter
22
Professional
60
Advanced
140
Zoho Commerce offers three pricing plans that are paid monthly or annually. Businesses that sell $25,000/month or more can contact the vendor for custom plans based on their needs. All plans come with a 30-day free trial.
Starter – $27 monthly, $22/month billed annually.
- Up to 2 Users and One Contributor Account
- Up to 2,000 Products
- Up to 2,000 Customer Accounts
- Up to 10 Campaign Pages
- One Pickup Location
- Responsive Website Builder
- Free Hosting with SSL
- Unlimited Bandwidth
- 50GB File storage
- Customer and Sales Reports
- Payments and Shipping Integrations
- Basic Coupons
- Newsletter Subscriptions
- Cash on Delivery
- Built-In Email Templates
- Facebook Pixel and Google Shopping Integration
- Smart Recommendations
- Blogs
- Abandoned Cart Emails
- Social Login
- Blog Post Scheduling
- Social Network Auto-Publishing
For this plan, there is a 1% transaction fee above $1,000/month.
Professional – $75 monthly, $60/month billed annually
- Up to 5 Users and Six Contributor Accounts
- Up to 10,000 Products
- Unmetered Customer Accounts
- Up to 200 Campaign Pages
- 1 Pickup Locations
- All Features in Starter Plan
- Product Reviews and Ratings
- Unmetered File Storage
- Advanced Traffic and Fraud Analytics
- Live Shipping Rates
- Advanced Coupons
- Custom Product Fields
This plan has a 0.5% transaction fee above $10,000/month.
Advanced – $175 monthly, $140/month billed annually.
- Up to 25 Users and 6 Contributor Accounts
- Up to 50,000 products
- Unmetered Customer Accounts
- Up to 500 Campaign Pages
- 50 Pickup Location
- All Features in Starter and Professional Plans
- Composite Items
- Price Lists
- Serial Batch Tracking
- Mega Menu
- Filters
This plan has a 0.75% transaction fee above $5,000/month.
User Satisfaction
Positive Social Media Mentions
142
Negative Social Media Mentions
2
We are aware that when you make a decision to get a eCommerce Platforms it’s vital not only to see how professionals score it in their reviews, but also to find out if the real users and enterprises that bought these solutions are actually content with the product. That’s why we’ve devised our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and Zoho Commerce reviews across a vast array of social media sites. The data is then displayed in a simple to digest way indicating how many customers had positive and negative experience with Zoho Commerce. With that information available you will be equipped to make an informed business choice that you won’t regret.
Video
Technical details
Devices Supported
- Windows
- Android
- iPhone/iPad
- Mac
- Web-based
Deployment
- Cloud Hosted
- Open API
Language Support
- English
- Chinese
- German
- Hindi
- Spanish
- French
- Swedish
Pricing Model
- Monthly payment
- Annual Subscription
- Quote-based
Customer Types
- Small Business
- Large Enterprises
- Medium Business
- Freelancers
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for Zoho Commerce?
Zoho Commerce integrates with a wide range of software essential for operating an ecommerce store. Here are some of the integrations available:
Shipping Carrier:
- DHL Express
- FedEx
- UPS
- USPS
Accounting and Taxes:
- Zoho Books
- Avalara
- GST
CRM and Stock Management
- Zoho CRM
- Zoho Inventory
Payment Gateway
- Stripe
- Paypal
- Worldpay
- Eazypay
Marketing
- Mailchimp
- Facebook pixel
- Google shopping
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