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Kiva Logic Review

Kiva Logic
Our score: 8.0 User satisfaction: 58%

What is Kiva Logic?

Kiva Logic is a home delivery business management software that comes with a rich set of e-commerce features that includes a neat and intuitive admin interface where users can manage their business and a custom e-commerce website/online store where customers can go to search and shop for their items. The software is quite popular in industries where businesses offer home delivery services including organic and conventional produce, groceries, cloth diapers, and pet stores to mention a few.

Offering home delivery businesses with a comprehensive business management platform, Kiva Logic comes built with a customer-facing side where users can interact with their customers, display their content and products, and share promotions and discounts. The Admin side is loaded with business management tools including customer management, menu configuration, discounts and promotions management, inventory controls, and product management.

Overview of Kiva Logic Benefits

Kiva Logic gives you a home delivery business management software that comes with a customer-facing side that delights your customers and an admin side that helps increase your efficiencies, effectively manage your business, and achieve business success.

You get a custom e-commerce website that you can easily configure to show your products, change the prices, share promotions, update billing, and more. The website is so responsive that it offers your customers seamless shopping experience on any device. Whether your customers are exploring your e-commerce store from their smartphones or tablets, they all enjoy smooth sailing all throughout their journey.

Mobile Kiva Logic Apps are available for both iOS and Android devices. With its push messaging capabilities, you can extend the reach of your business to more customers, helping you maximize your sales opportunities and boost customer interaction and management.

You can access Kiva Logic anytime from anywhere using any device. That means you have the flexibility to manage your business even on the go. You can view your opportunities, respond to customer queries, and address other issues and concerns as they happen.

When delivering the goods, Kiva Logic helps you determine and optimize routes for your deliveries. Route management and shipping labels ensure that your deliveries are organized well and reach their respective destinations in time and in perfect condition.

Kiva Logic offers multiple payment options (online, check, COD), giving your customers flexibility when it comes to payments and getting you paid faster.

Overview of Kiva Logic Features

  • Custom Website
  • Optimized for Mobile Devices
  • Mobile Apps
  • Order Management
  • Product Management
  • Delivery and Route Optimization
  • Shipping Labels
  • Payments
  • Customer Management
  • Scalability

What Problems Will Kiva Logic Solve?

Scenario 1

Acme Delivery company has successfully been in business for several years now, but they are struggling to keep up with growth using only spreadsheets for customer data and they are processing payments individually by hand.

Acme moved their business to run on Kiva Logic and reduced the time it took them to process all of their payments from customers each week from 8 hours a week to 5 minutes. Similarly, by allowing customers to manage their own accounts and sign up online, they were able to reduce their office staff hours by 50%, reduce their churn rate, and increase their daily new customer sign-ups.

Scenario 2

Bueno Company uses Routific for their route optimizations, but their current e-commerce platform requires a tedious process for each route they need to optimize, and when they’re done they have no way to translate stop numbers, routes, and delivery times back to their current e-commerce platform. First, they have to export a file for each route, then upload each route to Routific, wait for their route optimization, then they have to manually write down on their packing labels which stop number each order has and which route it is on.

After Bueno Company joined Kiva Logic, their entire routing process has been reduced to clicking one button on the Kiva Logic “Delivery” page. This one button connects with Routific, uploads your route data, waits for the results, and then updates each order with a stop number, estimated time of arrival, and name of the route. This has saved Bueno Company 3 hours a day from their routing duties, and has virtually eliminated stop number and route errors! Now Bueno Company can print their labels and driver sheets from the Kiva Logic software and each order will have all the optimized data. Bueno Company also takes advantage of Kiva Logic’s “Turn by Turn Directions” feature, which gives them a print out for each route they have.

Scenario 3

The Alpha Pet Store has been delivering pet food to customers for 6 months, but it’s not sustainable. Their problem is it’s incredibly difficult to track when they need to deliver products to customers. For example, a customer named Sally likes to have a bag of dog food delivered every 4 weeks, but she also likes to have an assortment of treats delivered every 2 weeks.

With Kiva Logic, customers can set up their own personal schedule for unlimited products, and the Kiva Logic software will take care of generating orders in the proper weeks for deliveries. After moving to Kiva Logic for e-commerce, Alpha Pet Store no longer worries about growing and managing customer accounts, products, and schedules. They simply have to print out the pack labels each week and deliver their customers orders with a smile.

Awards & Quality Certificates

This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.
An award given to products that have recently entered the market but are already becoming very popular

Kiva Logic Position In Our Categories

Since companies have their own business wants, it is only reasonable that they avoid seeking an all-in-one, ”best” software product. Needless to say, it is troublesome to try to come across such an app even among popular software products.
The practicable thing to undertake is to narrow down the various critical aspects that demand scrutiny like essential features, packages, technical skill levels of the employees, company size, etc. Then, you must double down on the research exhaustively. Have a look at some of these Kiva Logic evaluations and scrutinize the other software products in your list more closely. Such comprehensive product research ensures you drop ill-fitting apps and choose the one which delivers all the benefits you require company requires to realize efficiency.

Position of Kiva Logic in our main categories:

TOP 200

Kiva Logic is one of the top 200 eCommerce Software products

If you are considering Kiva Logic it might also be sensible to check out other subcategories of eCommerce Software collected in our database of B2B software reviews.

Every company has its own characteristics, and may require a specific eCommerce Software solution that will be designed for their business size, type of clients and staff and even specific industry they deal with. You should not count on finding an ideal app that is going to be suitable for each company regardless of their history is. It may be a good idea to read a few Kiva Logic eCommerce Software reviews first and even then you should keep in mind what the solution is supposed to do for your business and your workers. Do you need a simple and intuitive service with only elementary features? Will you actually use the advanced tools needed by experts and large enterprises? Are there any particular tools that are especially beneficial for the industry you operate in? If you ask yourself these questions it will be much easier to find a reliable software that will fit your budget.

How Much Does Kiva Logic Cost?

Kiva Logic Pricing Plans:

Free Trial

Set up fee

$1,500

Order

$1 per order

Monthly minimum

$150/month

Kiva Logic offers a simple enterprise pricing plan with the following rates:

  • Set up fee – $1,500
  • Order – $1 per order
  • Monthly minimum – $150/month

User Satisfaction

Positive Social Media Mentions 9
Negative Social Media Mentions 5

We realize that when you make a decision to buy eCommerce Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Kiva Logic reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Kiva Logic. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Monthly payment

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are Kiva Logic pricing details?

Kiva Logic Pricing Plans:

Free Trial

Set up fee

$1,500

Order

$1 per order

Monthly minimum

$150/month

Kiva Logic offers a simple enterprise pricing plan with the following rates:

  • Set up fee – $1,500
  • Order – $1 per order
  • Monthly minimum – $150/month

What integrations are available for Kiva Logic?

Kiva Logic integrates with the following business systems and applications:

  • Google Analytics
  • HitTail
  • Facebook Pixel
  • Segment.io
  • Google Tag Manager
  • Zopim
  • Zenddesk
  • Piwik Analytics
  • DarkSky
  • PrintNode
  • Routific
  • Road Warrior
  • WorkWave
  • Viamente
  • RouteSavvy
  • Stripe.com
  • Authorize.net
  • Payfast.co.nz

and much more.

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Reviewed By Louie Andre
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