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Zoho Invoice Review

Zoho Invoice
Our score: 8.8 User satisfaction: 94%

What is Zoho Invoice?

Zoho Invoice is a powerful finance and accounting system that won our Expert’s Choice Award for 2019. As such, Zoho Invoice is ideal for small to medium businesses and sole proprietors looking to create and manage personalized invoices. Among other prominent users, Zoho Invoices is applied by creative designers, writers, and photographers looking to launch their online startup and to commercialize their freelance activities.

Another handy possibility offered by Zoho Invoice is to manage and monitor invoices, and share them with customers all from the same platform. You can use it to follow any transaction, and customize invoices using a large array of premade templates and imported elements specific for your business. As expected from this reputed productivity suite, Zoho Invoice makes it possible to create and distribute invoices in various languages and currencies.

Alongside affordable prices, Zoho Invoice suits beginners with a simple and intuitive interface, and helps them get rid of complicated timesheets and steep learning curves. This well-designed system allows users to create forms and generate invoices, and adjusts settings from the very first moment they’ve created their account. They can also set up taxes and tax groups, upload their templates and logos, and personalize all emails users are about to receive.

Overview of Zoho Invoice Benefits

Alongside being one of the simplest invoicing systems available on the market, Zoho Invoice offers a large number of distinctive benefits users can’t expect from most of complex and more expensive systems.

To start with, Zoho Invoice makes it possible to record foreign currency invoices and expenses with decimal precision, and request customers to pay online using any of their preferred popular gateways (PayPal, for instance). With Zoho Invoice, all transactions and transaction-related operations are performed from the same platform.

Zoho Invoice is also known by its Review feature, which helps see all important business information at a glance. Among other things, you can see which products/services sell the best, and which customers pay regularly and on time. You can also rely on this feature to estimate the average time customers need to make their payments, and the time it takes for you to process them. Time tracking is supported by expense tracking too, which means you can follow up your own payments, and track and record finances in visual graphs. What is more, you can invoice reimbursable expenses to clients, and receive payments in less than no time.

Zoho Invoice is also designed for teams, and is therefore easy to assign users, and manage roles and permissions. All data is protected, stored on the local server and external data centers from where it can be recovered at any point of time. Zoho Invoice makes sure back will be frequent and automated, and data will after that be replicated in several different locations to prevent you from losing it. At the same time, you can rely on the fact that data is protected with 256bit SSL encryption.

Last, but not least, the system is well-integrated, and offers open API to ensure it will blend easily in your software architecture. There are no restrictions for you to import/export data from different systems, as all operations are conducted in cloud, and therefore available on mobile devices. To make matters even better, Zoho Invoice offers a free plan for single users looking to manage up to 5 customers.

Overview of Zoho Invoice Features

  • Attach files to invoices
  • Attach unbilled projects and expenses while creating invoice
  • Calendar view of timesheets
  • Client portal for users
  • Collection of Reports
  • Dashboard for quick insights
  • Integration with Authorize.Net, Paypal, and PayPal Payflow
  • Invoice template
  • Multi currency
  • Multilingual functionality
  • Partial payments
  • Recurring invoice
  • REST APIs
  • Time tracking
  • Tracking expenses
  • Upload expense receipt
  • Weekly timesheet

Awards & Quality Certificates

An award given to products our B2B experts find especially valuable for companies
This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.

Zoho Invoice Position In Our Categories

Knowing that companies have particular business demands, it is only rational they abstain from purchasing an all-in-one, ideal system. At any rate, it would be hard to try to find such application even among recognizable software products. The rational thing to undertake can be to tabulate the numerous chief functions which necessitate analysis like crucial features, price terms, skill levels of staff, business size, etc. Then, you must double down on your research to a full extent. Have a look at some of these Zoho Invoice evaluations and scrutinize the other software options in your shortlist in detail. Such detailed product investigation guarantees you avoid poorly fit apps and buy the system which provides all the benefits your business requires.

Position of Zoho Invoice in our main categories:

Zoho Invoice is also listed in the following subcategories:

Organizations have unique needs and requirements and no software application can be just right in such a situation. It is pointless to try to find a perfect off-the-shelf software app that meets all your business requirements. The intelligent thing to do would be to customize the solution for your unique needs, worker skill levels, finances, and other factors. For these reasons, do not rush and invest in well-publicized trendy solutions. Though these may be widely used, they may not be the perfect fit for your unique wants. Do your homework, investigate each short-listed platform in detail, read a few Zoho Invoice Billing and Invoicing Software reviews, speak to the vendor for clarifications, and finally choose the application that provides what you require.

How Much Does Zoho Invoice Cost?

Zoho Invoice Pricing Plans:

Free Trial

Free

Free

Basic

$9 per organization/month

Standard

$19 per organization/month

Professional

$29 per organization/month

Zoho Invoice offers four pricing plans including a free plan that you can use to try out the software. You can easily sign up for Zoho Invoice free trial here.

Free

  • Invoice up to 5 customers
  • 1 User
  • 5 Automated Workflows
  • Time Tracking and Timesheets
  • Expense Tracking
  • Customizable Invoice Templates
  • Multi-currency Support
  • Customer Portal
  • Recurring Invoices
  • SSL Encryption
  • Two-Factor Authentication
  • Snail Mail

Basic: $9 per organization/month or $90/organization/year

  • Invoice up to 50 customers
  • 1 user
  • 5 Automated Workflows
  • Time Tracking and Timesheets
  • Expense Tracking
  • Customizable Invoice Templates
  • Multi-currency Support
  • Customer Portal
  • Recurring Invoices
  • SSL Encryption
  • Two-Factor Authentication
  • Snail Mail

Standard: $19 per organization/month or $190/organization/year

  • Invoice up to 500 customers
  • 3 users
  • 10 Automated Workflows/Module
  • Time Tracking and Timesheets
  • Expense Tracking
  • Customizable Invoice Templates
  • Multi-currency Support
  • Customer Portal
  • Recurring Invoices
  • SSL Encryption
  • Two-Factor Authentication
  • Snail Mail

Professional: $29 per organization/month or $290/organization/year

  • Invoice Unlimited Customers
  • 10 Users
  • 10 Automated Workflows/Module
  • Custom Domain
  • Time Tracking and Timesheets
  • Expense Tracking
  • Customizable Invoice Templates
  • Multi-currency Support
  • Customer Portal
  • Recurring Invoices
  • SSL Encryption
  • Two-Factor Authentication
  •  Snail Mail

Add-ons

  • $2/additional user for monthly plans
  • $20/additional user for yearly plans

User Satisfaction

Positive Social Media Mentions 33
Negative Social Media Mentions 2

We realize that when you make a decision to buy Billing and Invoicing Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Zoho Invoice reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Zoho Invoice. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Free
  • Monthly payment
  • Annual Subscription

Customer Types

  • Small Business
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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Zoho Invoice Comparisons

Zoho Invoice user reviews

This is that software that I was madly in need of!

Read full review >
Yvonne
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 25.09.2019 Company Size: More than 100 Employees Industry: Internet

This product is perfect as it is, I am very satisfied

Read full review >
Angelina
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 04.09.2019 Company Size: 11-50 Employees Industry: Finance & Accounting

My first and last invoicing option.

Read full review >
Ana
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 02.09.2019 Company Size: 11-50 Employees Industry: Publishing

Time keeping and invoicing has never been this simple.

Read full review >
Beatrice
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 11.10.2018 Company Size: 1-10 Employees Industry: Marketing and Advertising

An invoicing solution that’s easy to use.

Read full review >
Katie
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 26.09.2018 Company Size: 1-10 Employees Industry: Information Technology and Services

What are Zoho Invoice pricing details?

Zoho Invoice Pricing Plans:

Free Trial

Free

Free

Basic

$9 per organization/month

Standard

$19 per organization/month

Professional

$29 per organization/month

Zoho Invoice offers four pricing plans including a free plan that you can use to try out the software. You can easily sign up for Zoho Invoice free trial here.

Free

  • Invoice up to 5 customers
  • 1 User
  • 5 Automated Workflows
  • Time Tracking and Timesheets
  • Expense Tracking
  • Customizable Invoice Templates
  • Multi-currency Support
  • Customer Portal
  • Recurring Invoices
  • SSL Encryption
  • Two-Factor Authentication
  • Snail Mail

Basic: $9 per organization/month or $90/organization/year

  • Invoice up to 50 customers
  • 1 user
  • 5 Automated Workflows
  • Time Tracking and Timesheets
  • Expense Tracking
  • Customizable Invoice Templates
  • Multi-currency Support
  • Customer Portal
  • Recurring Invoices
  • SSL Encryption
  • Two-Factor Authentication
  • Snail Mail

Standard: $19 per organization/month or $190/organization/year

  • Invoice up to 500 customers
  • 3 users
  • 10 Automated Workflows/Module
  • Time Tracking and Timesheets
  • Expense Tracking
  • Customizable Invoice Templates
  • Multi-currency Support
  • Customer Portal
  • Recurring Invoices
  • SSL Encryption
  • Two-Factor Authentication
  • Snail Mail

Professional: $29 per organization/month or $290/organization/year

  • Invoice Unlimited Customers
  • 10 Users
  • 10 Automated Workflows/Module
  • Custom Domain
  • Time Tracking and Timesheets
  • Expense Tracking
  • Customizable Invoice Templates
  • Multi-currency Support
  • Customer Portal
  • Recurring Invoices
  • SSL Encryption
  • Two-Factor Authentication
  •  Snail Mail

Add-ons

  • $2/additional user for monthly plans
  • $20/additional user for yearly plans

What integrations are available for Zoho Invoice?

Zoho Invoice supports the following add-ons and integrations:

Payment Gateways

  • PayPal
  • 2Checkout
  • PayPal Payflow Pro
  • Stripe
  • Net
  • Braintree
  • Forte
  • Worldpay

Documents

  • Zoho Docs
  • Dropbox
  • Google Drive
  • Box
  • Evernote
  • OneDrive

Zoho Apps

  • Zoho CRM
  • Zoho Project
  • Zoho People

Other Integrations

  • Google Apps
  • PostalMethods
  • Clockodo
  • Temponia

Zoho Invoice average rating:

Average score
5/5 (14 user reviews)
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Write your own review of this product

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The most favorable review

Yvonne

PROS: This tool saved my life a million times. I can't get enough of it! I have a hard time trying to break down how great this software is. I can't get enough of how mobile apps are so easy to work with. The tool is super simple to utilize. It's rich with features and won't need you to be an accountant just so you can utilize it.

CONS: I swear. I'm doing the best I can to find anything negative with this tool. The app intended for the Windows device is so far behind compared to the Android version when it comes to usability and functionality. It'll require a bit of work in order to have parity with the Android operating system.

Reviewed 5 months ago

Read full review >

The least favorable review

Faith

PROS: The most difficult part of our business is to manage time, not even to mention simple management. I didn’t believe that is possible until I discovered Zoho Invoice! All I have to do now is to start the project, wait for a Zoho confirmation, turn the project into an invoice, and let the program log time against it. I am also in charge of creating customers, assigning and tracking tasks. You may think I'm exaggerating, but there is some royal feeling attached to this program! We've integrated it with Stripe to enable various online-payment scenarios (recurring building, 30 days billing) and we haven't faced a single scenario Zoho Invoice cannot deal with. The program closes invoices automatically upon receiving payment, and I simply jump on the next invoice.

CONS: Archiving could be much better, if there was a customer archiving rule, for instance. This way, I have to do it manually.

Reviewed 2 years ago

Read full review >

More reviews from 14 actual users:

Sort by:

Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

This is that software that I was madly in need of!

Read full review >
Yvonne
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 25.09.2019 Company Size: More than 100 Employees Industry: Internet

PROS: This tool saved my life a million times. I can't get enough of it! I have a hard time trying to break down how great this software is. I can't get enough of how mobile apps are so easy to work with. The tool is super simple to utilize. It's rich with features and won't need you to be an accountant just so you can utilize it.

CONS: I swear. I'm doing the best I can to find anything negative with this tool. The app intended for the Windows device is so far behind compared to the Android version when it comes to usability and functionality. It'll require a bit of work in order to have parity with the Android operating system.

What do you think about this review? Great Poor

This product is perfect as it is, I am very satisfied

Read full review >
Angelina
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 04.09.2019 Company Size: 11-50 Employees Industry: Finance & Accounting

PROS: Why would I change a product that satisifes my business needs completely? There are many adorable features packed in Zoho Invoice, and I will mention my top favorites: It is heaped with modules for small consulting, and that helps me invoice customers, track time and expenses, and to store contact information; The modules are both cloud and mobile, meaning that you can work wherever you are. Finally, the program is that intuitive that it doesn't require special learning efforts to start generating invoices and tracking the unpaid ones.

CONS: Nothing, really. Nothing at all.

What do you think about this review? Great Poor

My first and last invoicing option.

Read full review >
Ana
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 02.09.2019 Company Size: 11-50 Employees Industry: Publishing

PROS: The greatest functionality with Zoho Invoice is its invoicing capability. Such functionality makes it simple for me to send invoices to clients in a timely manner. Zoho also has its own cool invoice templates. These templates are crisply clean, simple, and very professinal looking.

CONS: So far, Zoho Invoice hasn't given me any headache or whatsoever. But if there's one thing I'd recommend, it'd be allowing more members in the team collaborate. That would help each team to focus on their main goal.

What do you think about this review? Great Poor

Time keeping and invoicing has never been this simple.

Read full review >
Beatrice
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 11.10.2018 Company Size: 1-10 Employees Industry: Marketing and Advertising

PROS: The learning curve is painless. Simple to utilize. It's affordable just using its basic features. When I gave this tool a try, I was able to quickly do invoicing after 10 or so minutes of inputting my first client as well as company details. Being able to give this software a run for free for the first several clients is really great!

CONS: It's not recommended in registering expenses. Zoho Invoice has a bit of a problem with taking in an expense note listing more than one item consisting of varying VAT rates. I realized their exporting time registration on one project between two calendar dates a little overwhelming.

What do you think about this review? Great Poor

An invoicing solution that’s easy to use.

Read full review >
Katie
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 26.09.2018 Company Size: 1-10 Employees Industry: Information Technology and Services

PROS: I find it very easy to use. Very much straightforward. They happen to have a free version available. Its recurrent invoicing functions really well. If you a highly customized invoice template with another customized email template, you have yourself a professionaly looking service.

CONS: Customization for edge cases is currently limited at the moment. Let's just say you want an invoice that would entail additional notes such as currency exchange details. You'll never spot anything like this built from within. Although they do have customized fields. Making workflows on the app can be difficult.

What do you think about this review? Great Poor

What the folks are saying are true. This is, by far, one of the best tools ideal for startups and a whole lot more.

Read full review >
Adam
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 21.09.2018 Company Size: More than 100 Employees Industry: Not available

PROS: Just about everything about this tool has everything you'll ever want. It comes free of charge for startups. It comes packed with lots of useful features. This is that application will grow with your business. A user-friendly too. It;s made to suit our needs. It's a solution that can easily be customized.

CONS: So far, there hasn't been anything that I hate. It gives you a lot of things that you'd ever want and settle for. If there's anything that I can say bad about, it's nothing. What more can you say when there's a solution that fits your business needs?

What do you think about this review? Great Poor

It’s a suite that has proven itself in the competitive market.

Read full review >
Winston
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 08.06.2018 Company Size: More than 100 Employees Industry: Information Technology and Services

PROS: Zoho has ticked all the boxes even as a startup trying to make it through the recession. Growth is expected to be slow. That means, costs will need to be handled very carefully. The tool has made it all the more possible to start invoicing almost immediately. It's professionally made and offers excellent portability.

CONS: Right now, I can't find anything that I hate with this tool. I'm currently using its free plan. But I have every intention to upgrade in the later going. There are a lot of good things that make this product. So much functionalities found in the free plan.

What do you think about this review? Great Poor

This tool is really something when it all comes down to control.

Read full review >
Kelly
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 26.04.2018 Company Size: More than 100 Employees Industry: Mechanical or Industrial Engineering

PROS: It's easily customizable. That's good news especially when making ends meet for your company. We're currently using it as a Shared Service Center. Thanks to this, we're now able to gather our customers who are sprawled all over the globe.

CONS: They're service support needs improvement. It's hard to manage varying invoice templates for a wide range of brands.

What do you think about this review? Great Poor

Zoho Invoice is intuitive, fast, and inexpensive

Read full review >
Louis
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 06.04.2018 Company Size: More than 100 Employees Industry: Marketing and Advertising

PROS: It is logical to expect billing software to automate invoice generating, but I never expected something this simple! I create a customer, enter some basic data, save it, and send it. That's it! Consequently, no learning was involved. I felt as if were using this program for ages.

CONS: I'd skip the paying part, if that was possible. I mean, Zoho Invoice costs bottom dollars, but if we're already forced to work on the web, it should at least be for free. In any case, don't take this as a complaint, for what I know now I'd pay much more to have this product in hands, it motivated me to deal with my most hateful activity-generating invoices! Obviously, why would you hate something that takes just 30 seconds to be done?

What do you think about this review? Great Poor

Zoho Invoice is unbelievably good for Stripe invoicing and quality time management

Read full review >
Faith
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 31.03.2018 Company Size: More than 100 Employees Industry: Banking

PROS: The most difficult part of our business is to manage time, not even to mention simple management. I didn’t believe that is possible until I discovered Zoho Invoice! All I have to do now is to start the project, wait for a Zoho confirmation, turn the project into an invoice, and let the program log time against it. I am also in charge of creating customers, assigning and tracking tasks. You may think I'm exaggerating, but there is some royal feeling attached to this program! We've integrated it with Stripe to enable various online-payment scenarios (recurring building, 30 days billing) and we haven't faced a single scenario Zoho Invoice cannot deal with. The program closes invoices automatically upon receiving payment, and I simply jump on the next invoice.

CONS: Archiving could be much better, if there was a customer archiving rule, for instance. This way, I have to do it manually.

What do you think about this review? Great Poor

A suite that’s tried and proven.

Read full review >
Flora
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 15.03.2018 Company Size: More than 100 Employees Industry: Information Technology and Services

PROS: Zoho ticked all of our boxes. This is a good thing for our startup in today's tough economy. Zoho made it easy for us to start invoicing immediately. Very professional and free to use.

CONS: I have zero dislikes at this point in time. I'm currenltly using their free version. However, I have positive plans to make an upgrade soon. Right now, there's a lot of value and features found in their free version.

What do you think about this review? Great Poor

A solution for doing simple invoicing.

Read full review >
Harold
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 01.03.2018 Company Size: 1-10 Employees Industry: Information Technology and Services

PROS: User friendly. Everything is straight to the point. A free version is available. A good way to "explore" the services they're offering.

CONS: There are limitations to customizing edge cases. If your invoice entails certain notes, you won't find it here. They have custom fields though. It's hard making workflows through the app.

What do you think about this review? Great Poor

Incredible software!

Read full review >
Richard
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 26.02.2018 Company Size: 11-50 Employees Industry: Internet

PROS: Don't expect Zoho to convince you at first shot, it takes time to get to the bottom of its functionality. Honestly, I waited a while until it blew me away, but observed this way it made sense. It think that the developers had a lot to do with it, they never stopped working to improve the product. Well, you're probably wondering why you should implement it, and I will give you 3 solid reasons: 1. It is fast. 2. It is efficent. 3. It is almost free.

CONS: I want the dev team to come up with new features even faster.

What do you think about this review? Great Poor

The product doesn’t support inventory tracking, but it is still a good product

Read full review >
Trevor
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 31.12.2017 Company Size: More than 100 Employees Industry: Higher Education

PROS: I'm using both Zoho Invoice and Zoho Books to provide invoices for my clients, and to keep track of my overall income and expenses. I'm really satisfied with the quality of the product, even if it was not designed to support inventory tracking (I need it because I work in a production company using rental equipment). You can't have it all, right? The price is good enough to consider it anyways, but in case you rely largely on 3rd party system integration, there are better options for you (Quickbooks, Xero, etc).

CONS: The lack of inventory tracking was not as bad as the lack of a classic attachement option, I had to attach rental contracts to your invoices/estimates per email.

What do you think about this review? Great Poor
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Reviewed By Nestor Gilbert
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